the pool doesn't get the sun until the afternoon.

location. late check in and late check out and friendly staff.

but with good wifi all over hotel i was able to watch my downloads( not all of us are party

wait times too long , room had few problems with locks, just small things really wifi not great

breakfast, very good value

very hard small with a metal bar which lies right across your lower back

clean friendly great pool sunbeds gym great breakfast super location

breakfast could have had more choice and bar closes early for benidorm!!

felt the bar staff (not all) were lacking on skills to mix cocktails to a suitable standard

lack of equipment in kitchenette

booked bed and breakfast but unfortunately only had breakfast twice, because both times all the food was only

i like how clear it was the staff were really friendly and helpful.like the swimming pool.

breakfast was superb , bar was good and not too expensive , check in and out was easy , very clean

bar facilities were excellent and prices were very

pools are smaller than pictures depict and wifi didn t work

overcharged for laundry and took longer than i thought it would to get it back

really - yes the pool is cold, but it s refreshing and good once you re in

to complain about, except one day at pool came back later and my prescription glasses, my loose change and

location staff adults only

a single room(423) so didnt expect much of a view, but had a side sea view and overlooked the pool too,shower

clean and tidy room staff nice and pleasant. breakfast was great.

breakfast was fabulous

but the breakfast was cool/cold

spa is nice location perfect for all the night life

liked the friendly staff, roof top pool area, spa and hot tubs, comfy beds, and fridge in the room

great breakfast

was absolutely amazing, starting with the room itself and the breakfast ending with spa facilities and

broken ankle for, came to room helped me in wheel chair made sure i was comfortable in waiting in bar area for

pool is small and usually kids are jumping in

helpful staff clean everywhere grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for

adults only with decent restaurant facilities and adequate food. parking underneath very useful.

i can t praise the bar staff enough, also the lovely ladies in the restaurant are fab

gym could have been better equipped

the room service was very good, cleaned, bed made and fresh towels etc every day by happy staff all

live cooking, although sometimes stuff got cold - as per usual at a hotel buffet), restaurant and bar personell

think it would benefit from a separate kids area with play pool so adults can enjoy the peace as it was so busy

rooms were nice and tidy and the staff were excellent especially the bar staff who were absolutely

think the hotel would benefit from some more sunbeds as if you get to the pool late you are unlikely to get one

pool wad great often can be shaded but good

the wifi was very slow, to the point of not being able to load simple apps or websites

lovely touch with one day a saxophonist playing around the pool and another day a duo singing summer tunes

the sunbeds were taken before breakfast

the location was fantastic, the staff were very helpful, the breakfast was very good.

breakfast had a nice selection, but the quality of the food was dissapointing

no noisy bar in the area allowing a more restful

staff on reception and pool bar were very good and so helpful, and every thing so cleen,rooms were also amazing

we loved the pool area, with it's comfy seating and sunbeds and not forgetting the pool bar and outside waiter

was a good size, really comfortable bed & pillows, great sea view, nice modern bathroom, mini-bar

the breakfast was great, plenty of choice of hot & cold dishes and really good quality

brits are used to our tea making facilities so they were missed not much for kids to do but a very nice

nothing i could say apart from being out on 11th floor with small kids

sunny room overlooking the pool with spacious balcony

pool area and a pool with slides also a large cage with enclosed trampolines, football, mini-golf etc & supervising

good entertainment and brilliant reception and bar staff

bar tenders work very long hours though, felt sorry for them as they looked tired in the late

modern hotel! lovely pool area

pool was a bit of disappointment as in the shade for best part of the day

early check in was no trouble

was fresh looking, the bar area was full of natural light

swimming pool lovely aswell it's nice that it's on the first floor nice view and has a bar

i didn't use the main hotel bar but it looked very nice

the lift is ridiculously small specially if you have luggage or kids , the pool could be a lot nicer and the

pool area on roof lovely

the rooftop pool was great (but cold

onsite gym is really basic and tiny but i didn't even know it had a gym until i booked so it didn't matter

reception, bar and waiting staff are all wonderful

lack of sockets, no laundry service available.

location, friendly staff, great breakfast and unbelievable value for money

the staff were welcoming, breakfast was lovely, rooms were fantastic and clean and the bed was very comfortable

for kids maybe is was too early in the year for their entertainment lots for older people music and

freezing pool

fast & early check in

only one thing, the wifi connection could have been stronger.

really good wifi and aircon

late check out

wifi excellent

maybe more of a english breakfast

lots of choice for breakfast and the location was exceptional

breakfast had a good selection of dishes

cember) very good breakfast, better than many in uk

the sun terrace at our room. the bar area.

had to checkout early (prior to 8am) therefore we ordered an early breakfast which was very poor

was in a great location, spotlessly clean, good breakfast and friendly staff

great location and staff very friendly. breakfast was very good also.

no tea available except at breakfast

gym facilities could have been better

location and clean room and laundry.

the old town, near the beach and local restaurants, quite location slept well the roof swimming pool very nice

wifi was great, powerful shower with both rainfall style and a handheld - bathroom has toiletries,

the roof top swimming pool and bar was such an asset

breakfast buffet with fruit, hams salami and englush fry and large choice of cakes, breads and

liked the staff, i liked the location and i also liked the long thin balcony i could hang my laundry to dry up

checked in late but we welcomed by the friendly bar staff

free wifi,safe,air on

dawn gave a warm welcome when i arrived and was lovely to have a chat with when at the bar she definitely made

nice bar area and people friendly

great location nice room good bed great view from restaurant and excellent breakfast

on rooftop - with bar service

breakfast was amazing as was the restaurant food lovely location

breakfast potions too big

robes would be a nice touch and the small pool on the roof is heated but outside and could do with something

now next door at the sister hotel mirador (we weren't informed of this prior to our arrival) the wifi didn't

the air con is great, free and good wifi, free safe, fridge in room and lovely clean bathroom with a great

location. accommodated early check in. nice room. good breakfast. good shower

have liked to have been able to make myself a tea or a coffee, but not a major problem as room service was

they even had room service

we liked everything about the hotel, the staff at check-in were most helpful and efficient, the bar staff were

bar staff and waiters absolutely amazing

pool, the food was really good with lots of choices and a starter drink for the evening at the bar was

breakfast is the best in town

we were on a bnb basis and the breakfast was probably one of the best i ve seen, with lots of hot and cold

my only constructive criticism would be the wifi could be better & defo needs some improvement

very nice reading lounge and bar area

piano bar in the evening bar prices good.

location too many kids hate back rooms after i paid 709 euro for four nights i expected a balcony at

beautiful rooftop pool area. ultra modern

they don't have a pool outside, but they are part of the magic group, so you can go to one of the others

spa is 25 euro per person for one hour when they said it s free to use

too many people crammed into a kids pool isn't acceptable

kids pool needs a good clean and updating

breakfast was very good and lots to choose from

wifi fast, free and reliable

there is no room service

the hotel was spotless with excellent wifi

awesome bar staff in the cafe

bar let me have hot water as don't drink

great location lovely swimming pool

wifi could be better in the room.

pool area is slightly small so if i was there for longer would probably do for somewhere with a

it s local has a ok sized pool good cocktails entertainment friendly and helpful

pool and bar area

the hotel offers luxury extras such as laundry services, babysitting, room service and much more

wifi wasn t the best and food was nice but only warm

place very modern, roof top bar is reasonable price for drink, rooms were kept clean everyday, always got fresh

bedrooms went with a mate 2 double beds large balcony excellent shower and bathroom the roof top bar with the

breakfast was delicious and had a variety of foods

had screaming kids next door to me

very clean, comfy beds, good aircon in room, lovely pool area!

could do with a couple of loungers on the ground floor pool

location in the old town ,near the beach ,good bar /swimming pool ,nice clean room would stay here

the pool and pool area was great, clean spacious and freindly

pool, breakfast, room, service.

food was very good in the restaurant - breakfast in particular

also the chefs on both breakfast and dinner have to be commended for their presentation and professionalism at

breakfast finished at 10

is in good location for beach and entertainment pool area is excellent food is good ive been here several times

recommended laundry services

breakfast was as expected

great sea view. pleasant bar excellent wifi in room.

very good wifi coverage

a second pillow, slightly softer beds and mushrooms without garlic for breakfast

large food area, really good breakfast

very good value and friendly staff. breakfast choice good , we had a lovely break.

2 adults _ twin bed 2 kids with 2 single beds

superb breakfast, very nice food, lovely staff, perfect pool for kids and good entertiment during the day and

that i had to pay for the drinks during the dinner, even for the water and juice for the kids

the price for the laundry cleaning was very expensive

charge for laundry was way too expensive.

elevator traffic and consequent lines. gym equipment is very limited. food variety at meals.

pool bar lunch menu limited.

great gym very close to the nightlife but wasn t troubled by noise

laundry service not available at weekends so plan before

cost of the laundry,you pay per item which i didn t know about and it cost me 100

was no laundry room with a iron or iron board to iron your clothes before you go out but you could get a

adequate for a restful sleep for adults, painful positions to recover from maybe adequate for kids, but not

were extremely clean and modern, excellent air con, decent size balcony, great pool and the bar staff were great

the breakfast was especially good more than the usual hotel breakfast, and a special thank you to the

wifi did not work

lovely little local tapas bar next to hotel

lovely clean hotel. staff brilliant,lovely breakfast. clean spacious rooms,good wifi

liked the staff very friendly & the pool was beautiful & also the food along with julie s music & dancing &

no bar tins of drinks in fridge, breakfast poor, no wifi

and also the big and amazing park for kids

message is for people who will travel with kids or with group of friends

tv and wifi in hotel room

staff were so friendly and helpful, was allowed to check in early and get a late check out

the hotel had a washing machine so we could do our laundry too

spa is wonderful, excellent breakfast, clean tidy rooms, only issue was the air conditioning, but

time in benidorm it was a wonderful stay,,hotel,,food,,location,,very clean,, staff were great spa was wonderful

only downfall the swimming pool was not heated and that put a load of people of

breakfast was outstanding

small a pool area for size of hotel

thing was clean and new, breakfast was a very high standard, excellent would book here

choice, staff, cleaniness, entertainment, pool areas, spa faclilities, location, all fabulous

the breakfast and location were excellent

many places for fun on the street: music , dance( however not proper for kids)

it was like laundry room on top of my head with tumble dryers turning all the time

there were alot of activities for kids and families

massiv3 selection of food for breakfast

aitana was great at entertaining the kids

the food selection was amazing, really enjoyed and the kids found many things to eat too!

parking

parking could be given as a comliment as we have been coming the last three years and have rebooked

we didn't use the pool or gym but it all looked great

so clean, powerful shower, comfortable beds, friendly staff, excellent breakfast, location!

the breakfast had so much choice

we did not stay for diner but breakfast was varied and plentiful

the facilities were great they have a rooftop sunbathing area and pool and also another

large bar & large restraint, friendly reception staff

very good service, excellent staff and super breakfast.

lovely clean hotel. excellent choice of food for both dinner and breakfast.

facilities and staff excellent. good breakfast selection

staff very helpful. breakfast excellent

loudnessof the bingo and music in the bar area after evening meal

the breakfast was lovely lots of choice the staff were very helpful and friendly.

pool shoukd be restricted to adults only, few children using lilo in the pool which was only

if i asked for example, for laundry, always answer yrs, but do nothing

the only problem was the laundry room on the roof of the hotel there were a few washing machines going constantly

we was on 6th floor below laundry room very noisy from about 7

it was nere the sea and bar and shop

reception and bar staff were helpful and accomodating and made my stay perfect

the rooms, ours was so spacious with a sitting room with kitchen facilities

good englsh breakfast which i like,good choice for the kids.

rooms nice clean good tv /wifi

wifi only use by reception not good when your on 14th floor

stayed in a suite on 14th floor which was spacious and clean, however we had a kitchen unit with no utensils at

best breakfast ive had at a hotel, token gesture gym rather than properly maintained

couple found it very difficult getting to the pool as the lift didn't go up as far as the pool

no type of tea available at breakfast

the gym is not fit for purpose

bar prices were very reasonable

no pool

clean rooms gym facilities if needed ( i didn't i'm on holiday) taxi rank

roof top sitting pool for adults only

8 ladies holidaying loving the adults only roof top pool, although this wasn't monitored and a few children

roberto the waiter at the top floor bar was amazing

thoroughly enjoyed the pool area

the staff are always pleasant and helpful and i mean all the staff, from the desk, to bar staff and cleaning

bar staff very friendly

hotel staff were great, from reception staff, bar staff, catering and restaurant staff and of course the hard

rooms comfortable, pool area good, lifts efficient, reception and bar staff friendly and helpful at all times

it s to make some cash, and reduce their laundry bills

only small thing i would have liked was an iron in the room, but the hotel does offer laundry services which is

the gym wasn't very good

plus this is one of the most pet-friendly hotel we have been

nice decorations, relaxing, great staff & rooms. brilliant breakfast. an oasis ud83dudc4f

clean, airey, good location, great breakfast, lovely pool area, helpful staff, stay was great

wifi very slowly.

location perfect, staff really helpful, great pool, great pool bar

live entertainment was in the terrace bar during the evening

selection for breakfast

breakfast too late starting

wifi intermittent in room and only worked properly the first day i was there.

gym had a few bikes and nothing else not a gym and should not be called one.

adults only, great location. comfortable rooms.

the cold pool

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

the size of the pool area the kids areas were good.rooms very clean and bed comfy

the size of the pool area the kids areas were good.rooms very clean and bed comfy

lovely pool area

breakfast could be better. location great.

the gym is very dated . ..need new equipment

the apts and bed laundry are immaculate the soft furnishings give off a dirty greasy smell pillows could do with

take a coffee from breakfast and have it with cigarette, to cold weather to swimm in a pool

had more for kids than adults

strange smell in the room, which we thought may have come from heavy smoking on the balcony we should have

a child's pool with slides etc would be useful here as all pools have nothing for kids in saying that they do

the hotel had many amenities like, a gym/self laundry room, the swimming pool area was

there was a gym, a nice pool area and laundry

stuff wasn't friendly at all , it felt like the place is dead , we forget our clothes in the laundry during the

the gym ( although it could be updated) the self laundry good selection of food

no atm available. laundry was expensive

friendly, helpful waiting, bar and cleaning staff

not fault this hotel, food choices great, staff friendly but not loud, very comfortable lounge & bar,

cleanliness and bar area. good entertainment every evening

would have liked a pool side room no sun on our side

great selection of breakfast and a nice pool area

you have to pay for spa/indoor pool as only one free visit with all inclusive

we could book the kettle but there was no coffee or tea. the bar closed at midnight..in spain??

very , child friendly no area's where kids not allowed, nowhere in public places where a couple could sit and

pool area is okay but in a poor position behind a building, and the pool isn t the biggest or the

staff food room room service clennenless swimming pool hotel interior literally everything was way and above

are aspects of port benidorm hotel that deserve a 5-star rating, the lift system and unexpected laundry charges

additionally, we encountered an unpleasant surprise with the laundry service

the beds are so comfy, the food is great lots of choice, spa great, right by the beach

there are plenty of bars & restaurants around

hotel charges for parking 15 per day and spa is 10 per person

once again not your traditional english/american buffet (think kids would struggle) and do not expect your

once again not your traditional english/american buffet (think kids would struggle) and do not expect your

the pool is lovely

however the staff were happy to make me plain pasta when the choice was limited and the salad bar was good

traditional spanish hotel, friendly staff, delicious food, nice pool area, local, nice room and good shower

location, excellent staff, good choice of meals with attentive staff, bar with balcony with great views of the

wifi worked very well

20 worth every penny pool nice very deep would book again without a

good location right on the beach and pool outside. wake up call in morning.

noise from kids running up and down outside room,slamming of doors

really well decorated throughout the reception and kids entertainment areas for halloween

additional bar staff would of been more ideal.

i enjoyed the breakfast there was a lot of choice

the water experience area for kids the ‘beach’ area

was such a great place so much for the kids to do staff were all really friendly

and if there is laundry service would you kindly mention that on web page

nice pool with poolside bar

bar staff and animation team were brilliant, we couldn't fault them and they brought us lots of

i stayed in benidorm 10 times last year and its by far the best food in any of the hotels, bar staff always

but plenty of choice normal type buffet breakfast

the towels looked like they' d done a few too many trips to the laundry.

the room doesn't have an iron and ironing board so put some clothes into the laundry service for ironing and

superior rooms having to pay for mini bar stayed in melia hotel in magaluf and it was free

a gym open later would be great, the bed was very old need changing

gym room a bit small with only 1 running machine.

location nice size pool good facilities would not hesitate coming back to this hotel next

side compared to others in benidorm, which is wonderful as it means less chaos in the restaurant, bar and pool

the pool is not that big but there are enough sunbeds around it for all guests that want one

pool was very quiet. didn't get the sun until late.

servigroup rialto go above and beyond to ensure all guests have a great holiday the food in the bar and restaurant

clean great location quick walk to beach/strip but out the way enough at night time with kids will defo return

room service did not put clean cups with the replacement tea and coffee, we still had an old cup

location was good not to far away but enough. breakfast spot on. good value

hotel, staff friendly and great breakfast

breakfast choice was excellent!

handing over 20 deposit for two pool towels and a 2 laundry fee is a big cheeky

breakfast excellent choices location good staff extremely friendly

unfortunately when items ran out, kitchen staff were slow to replenish

just needs a bar outside by pool for drinks and snacks open

advertised gym but that cost extra

doesn t speak english; laundry extremely expensive; some staff polite, some staff very rude; bathrooms outdated

wifi was very difficult to connect to

fantastic food very good service excellent staff helpful throughout stay entertainment good bar staff superb

the pool area was tidy and pretty amd lots of room

what a fantastic view from the room, the heating was super, lovely comfortable beds and the wifi was top quality

were completely done over by the laundry service, we had a small bag of cloths washed and they gave us an 8

value for money and lots for kids and adults and the free bus to the town even though i didnt discover this

family rooms too small, air con not good enough. wifi slow.. food not 4*...

free shuttle service every 15 mins to the beach and back running from 8am until 7pm

bar was amazing and the entertainment and kids play area in view is perfect

the night activities mainly targets kids and not adults

food choice was excellent room service (change of sheets etc) 5

- room was clean and spacious - kids animation team were very

of little things, the parking was a little steep at 10 euros a day & having to pay extra for wifi

also whilst i understand the need for use of cards at the bar area etc, as there was three of us travelling,

entertainment artists to be on a little longer and would have enjoyed a proper pint glass at the bar ah ah

spa was an added bonus but a little bit small so it did not take too long to do a circuit

room service, just a vending machine, had to pay for spa facilities,expected a little more from a 4

wifi poor could be improved big time

were told that the roof top swimming pool was closed as it was now their winter season

could not understand why pool closed 2pm until 6pm

free wifi in all rooms

the swimming pool may seem small at first but it's ok

were incredibly helpful, bar staff and restaurant staff were brilliant and room was perfect for my needs

staff awesome, fab location, pet friendly

poolside bar staff

the restaurants and room service closes at 22

the golf courses were ok apart from the bunkers

next room service food was horrible you only have 3 items on the menu and the club sandwich was awful

states 24 hour room service available but unfortunately it is only 24 hour drinks available and probably should

went with our 10 year old son, there were lots of activities to keep him entertained , such as a kids club,

the odvious shortage of staff specially at the pool bar and the bar in the square bar.excell

pool bar open but no staff!!

good wifi and very clean room, huge swimming pool

the pool area was fantastic.

pool area was clean and bar snacks and drinks were good

sometimes problems with wifi.

no entertainment in the bar area on the saturday night.

someone has hired three people totally useless to take care of the kids

then they would not understand the games going on around the pool each day, we didn’t have kids but it was

roof top bar and the views are incredible

time table on inside pool only 1 hr on wellness spa at the time and hard to get times

the rooms were clean, reception staff were very accomodating and the pool facilities are vast

no room service. they literally never pick the phone. very old rooms and furniture.

disappointed that you had to pay for wifi considering price and status of the hotel

no milk in the room with tea and coffee making facilities. self laundry area would be excellent.

buffet for dinner & breakfast had wonderful choices for kids & adults

amazing holidays with my kids!!! entertainment, facilities, room everything was just amazing!!!

bar and staff for evening entertainment at pool was very disappointing it wasn't that busy couldn't get a drink

the location is great, the hotel is recently renovated, and facilites include a great gym , spa, kids club (

bar was in the deepest part so you couldn't stand or get back with your drink without swimming,

activities suitable for all ages, our babies enjoyed it and so did our preteen kids

the food was that good wasn’t very warm. not much choice for kids

activities suitable for all ages, our babies enjoyed it and so did our preteen kids

water park was good and plenty of life guards about

not anything on for kids at night

staff very helpful and spoke very good english. lovely pool area

entertainment was for older people nothing for young kids they got board the pool was their saving grace

and entertainment were through spanish, very little english spoken which made it difficult for kids to join many

the buffet restaurant is good for kids. the half board is reasonable price.