pool up on roof super-relaxing parking on site excellent food & service interesting furnishings and

good , close to everything, staff is friendly with good english level, hotel has parking with the ev charger,

lovely arabic style hotel.. private parking with ev charging. large room.

no lounge or bar area

very limited bar hours and room service

good service, the bar served tapas and also had breakfast available.

- pet friendly - location - staff

poor wifi

one person only covering reception, bar and kitchen so service very slow but again very friendly

very pet friendly and no charge

one morning i went for breakfast and stood at the bar for around 7-8 minutes, in this time 3 members of staff

breakfast was in the bar area!?

double bed with cot side room attached had extra 2 single beds which was really good value the bar had a good

should have staff who could explain to guests in english all the information about accommodation, wifi and

am a little surprised that this hotel dis not have a higher star rating as it has a gym, pool, lifts, restaurant

the gym only had a bike and a treadmill in both of which did not work, nor did the jacuzzi and neither

the gym & jacuzzi might as well be non-existent (but we expected that based on other reviews)

there was a small, mini bar type fridge in the room (502), that wasn't working

& bar was closed for last 2 weeks of august

was a disappointment, good selection of cold options but very pool selection of hot food

a bar and cafeteria would make it perfect.

would be amazing if there was a pool.

restaurant and bar were good as nothing much nearby

the daily room service, the staff from the reception desk, the breakfast juice, bread and fruit.

great set dinner menu for just 9 and very fast wifi.

clean, quiet, nice view, comfortable bed, good wifi. i would stay here again in the future.

good wifi

liked the bar which was also breakfast room frequented by local people evening and morning

the wifi is good for working and they have a nice little desk in the rooms

the salt water pool is fantastic and stays cool even in august

a sumptuous breakfast to start the day

we had buffet breakfast and as the restaurant doesn't open in the week, the staff were only too pleased to make

) the pool is a lovely addition

breakfast is nice but very limited options, no eggs, no fresh fruits

no one on reception, the pile of laundry bags hindering access, and the fact that, due to the cel obert, there

we arrived back from lunch only to find a pile of laundry bags hindering our access to our room

easy parking opposite

car parking is free but a short walk away

no information about wifi codes no information about breakfast which is in another location

their is a laundry on the facility you can use for free

the wifi in my room wasn't working that well, probably because the room located at the last top floor

the other challenge i had, was that if you'r on the top floor, wifi does not reach

although to have refreshments around the pool would have made the cherry on the top

private parking

on weddings and functions more than individual guests, if a function was on can imagine parking may be an issue

ordered food on room service - limited menu, poor quality food poorly presented

we loved the pool and the environment full of nature

very clean room, kitchen and toilet

very well equipped kitchen with all necessary to prepare food yourself

very nice localization, good wifi, good breakfast.

there was a kitchen, a guest lounge and a terrace

we made use of the kitchen - plenty of utensils & dishes

the wifi was fast

when it says pet friendly , it is most definitely pet friendly

lovely team on reception and bar and super convenient.

the room had a mini bar whoes sole purpose in life was as a table for th

wifi worked well

car parking was excellent

kitchen is poorly equipped

the little kitchen for guest to use is a fantastic idea for when the restaurant is closed

easy late night self check in, quiet surroundings, easy parking

good value excellent parking very safe

and bar was closed due to a wedding

the view on the castle, the staff was adorable, the breakfast was absolutely fantastic, the parking was easy

nice grounds and pool area

nice pool area although we didn't have time to use it

the room was awful, the pool filthy, nothing to eat

were friendly, the bar manager was great

a few ledges in the room were dusty (pet hate) but the room was clean.

great sauna & gym

rusty and chipped bath bathroom in need of refurbishment air conditioning not working in room bar and restaurant

e items replaced quickly when they run out & the option to get coffee from the bar area at breakfast time each

room pool house breakfast

the wifi is good as i had a video conference one evening and there were no issues

lovely pool

our room was great with a large bathroom and a large private terrace overlooking the pool

clean, beds are super comfy, lovely pool and the couple running it extremely nice and welcoming people

no hangers in the bathroom, no normal tea kettle or coffee maker, i haven't got a wifi password

wifi was incredibly patchy and at times non existent, the shower was broken and sprayed water

good wifi

restaurant and bar had huge selection of food and tapas

breakfast is just a coffee and croissant in the bar. wifi signal was weak.

little kids pool was ideal for my 3 year old toddler

lovely pool shame it s not heated in october

clean, all essentials in bathroom, kitchen, perfect place for kids and family

my kids loved mini golf and a huge indoor play park, and a small farm with animals

levante bungalows are new, very clean, fully equipped kitchen, own parking space, and own barbeque

the service was amazing and the location great for kids. the pool was also a beautiful surprise.

swimming pool was available in january covered with greenhouse. great warm water.

helpful staff, late check out :)

got upgraded to an apartment, which was massive, nice pool

comfortable bed, gracious staff, close to the city to take a taxi and leave car in complimentary parking

wifi and hot water pressure

stayed for 2 nights and couldn't sleep until 2am in the morning because people sitting in the bar were really

the wifi was also quite slow

wifi sucks

we had wifi issues during our stay in which the connection was weak.

good bar and restaurant facilities

wifi worked well

friendly staff, nice bar a restaurant. comfy beds and a good shower.

the gym was very small

we chose to have breakfast every morning and i 100% recommend getting it if you're visiting with kids

they also offer a convenient and affordable laundry service

there is a bar in the hotel where you can order drinks and food the location is close to the city of art and

you were supposed to look at the tv for instructions to get the wifi code but having gone round in circles for

there is a coffee/snack bar just a short block away, which if it is open, is fine, but real food options are

the bar restaurant attached to the hotel was super

dont give you an iron, you have to buy the whole laundry service to get an iron

smell in the corridors poor wifi no phone list in room to connect front office or house keeping

due to the covid restrictions we could not use the spa or the gym

early breakfast was arranged and they were understanding when one of our colleagues was unable to travel

good breakfast

the laundry delivery service was right outside at 2am and made all the noise possible

no laundry a bit ............

- slow wifi

the location was perfect as there was free parking and it was less than a minutes walk from the great bonaire

free wifi too was good

the free wifi was reliable throughout my stay, and i enjoyed relaxing on the terrace in the evenings

no fridge no laundry service

they had a laundry facility and a gym, that would be nice

room was very comfortable with air con and free wifi

were generally helpful, they gave me a chair to work from, breakfast had good choices and the wifi worked well

pool is avalable in the hotel

beds too hard.ridiculous laundry prices!!!!!

i also called to ask if there was a laundry nearby and the lady that answered said she would call back but she

also we asked for laundry the first day and the say

sofa bed was very squeaky so when my kids moved in the night it woke us all up, also we could hear person next

better access to wifi

never saw a star hotel charging extra room service for food ordered from the room menu

gym needs upgrading

very clean hotel with very good room service

only downside was the pool wasn't open for an early morning swim.

gym access 07-22:00

there was a issue with the wifi and staff tried to blame on my latest iphone

if you want to visit city of arts and sciences location is superb and they are pet friendly.

the floors were broken, bathroom was crusty looking, and the wifi just straight up didn t work

wifi didn t work 4 out of 5 nights. very small closet

no mini fridge-----wifi didn't work

gym and spa facilities are a little small and without proper changing rooms, but nonetheless

lack of common space - hotel is not meant for family with kids.

small but decent fitness room and pool, and a restaurant on site

we used the pool and sauna facilities and those were nice as well

the room service was wonderful too

the room bit small for a family of two kids but still it was a good comfort stay

kids beds could be a bit bigger.

you travel with kids the location is not perfect, there are a lot of adults drinking and smoking nearby, it's

location was great, room was fantastic. kids love it.

family friendly hotel so can be a bit noisy if kids are running around

i'm not sure if our room was next to generators or laundry room or aircon units but horrendous rumbling noises

clean rooms, great location, wifi is good, daily free water

i liked breakfast and the professionalism of the people at the breakfast restaurant

a few places to eat breakfast < 5 min walking distance

tv in the breakfast area catches kids attention

the option you have to avail only the laundry service of hotel and has a

clothes can be given to the laundry service for a fee per item

short period for breakfast - laundry service didn't follow my recomendation regarding wash and press my

room & room service have small glitches: toilet paper was not added, consumed tea bags were not refilled,

great location for visiting, good breakfast, excelent wifi, very clean, always hot water.

we gave our clothes to the laundry, but the hotel lost them and refused to acknowledge the mistake

laundry prices were also expensive

they also had a rooftop balcony outside the gym which was lovely

internet connection (wifi) truly never went through

room service until 11am

laundry service is very poor

a 4 star hotel i was expecting to have an iron i could borrow but instead they have a separate laundry service

this meant daily changes of wet towels whereas we would normally have saved that laundry if they could have

room was large but missed basics such as laundry bag or iron

no iron, or ironing faculties, only paid laundry

within walking distance to supermarkets and coin laundry facility

special requests _ also breakfast staff was very friendly kitchen part in the room - with small kids will

got upgraded right away to a room equipped with a kitchen, which was awesome

a little bit on the small side with kids.

first we thought we didn't need the kitchen, but as we weren't allowed into a smaller room (two adults, two kids

we asked for a double room so our kids could have space but still be with us

exception pleasant and helpful, particularly the waiters in the absolutley spectacular roof bar

the rooftop pool and sun area is so much bigger than it looks on the photo s perfect for a city get

gym was a bit small and claustrophobic, maybe, but with a decent selection of barbells

roof terrace, small swimming pool, small gym

there is a laundromat across the street which was great because the cost of guest laundry in the hotel was

no irons available to borrow, only a laundry service

still available in winter to enjoy the view we didn t use it but there was free access to the gym and sauna

of cold cuts, english breakfast items, different types of croissants, and cereals, including a kids' breakfast

from the hotel two cakes two forks and 2 glasses with a little bottle of prosecco, we asked for a late check

convenient location, friendly/helpful staff, gym

bed comfy, room quiet, free wifi

breakfast there should be more fresh products like vegetables and sth especially for kids (eg pancakes)

we loved the gym and the sun terrace, and the general hotel ambience was fantastic

bar staff, in particular, the gentleman who had worked in ireland were fabulous

the facilities listed stated there was a laundry service and there wasn t , whilst a minor inconvenience and

staff were a bit noisy in the hall outside our room before 9am and being away from our kids for a few days we

put on the same floor than the kitchen therefore noisy in the morning and hearing the man next door snoring at

soap/shower gel, kettle with tea, filtered water available for free, tv (didn't really use it), wifi was good

we were woken at both ends of the night with people coming and going and the sound of the kitchen

curved toiletries didn t smell nice restaurant closed service minimal - didn t even drop laundry put in back

slow wifi

the location, staff is friendly, room and bathroom agreable. wifi is good. will come again.

poor gym. although not really important.

the gym was extremely small and you had to make an appointment to enter.

laundry service was good albeit somewhat expensive

if you need laundry, there are many around, just few minutes walk

breakfast was excellent with a small but varied choice

friendly staff with good room

big, only minor issues: the wifi was weak, we often lost the signal

unfortunately, the roof top bar wasn t open on the nights we stayed

limited menu and opening times of rooftop bar compared to expectations from description.

roof top bar and restaurant was lovely, the views were superb

hotel bar not open to guests in the evening when we stayed from march 11 to 15th

the breakfast and evening bar food was pricey

to the technical problems, i didn t have wifi for 2 days

very small gym with little equipment.

we loved the bar and outside terrace

the gym is nothing but a set of light dumbbells

they helped us get a late check out we really needed :-) the room is average size and it has all the things

lack of iron, you can only use laundry service. we didn t have double bed as requested

they didn't have a laundry iron in the whole hotel. ud83eudd26ud83cudffc

asked for an iron but they didn t have one and the laundry service was already closed

of my items of clothing got taken with laundry and was never found and nothing was done about it to reimburse

the first hotel i have stayed in which didn't have an iron only laundry service which was less than ideal due

no laundry machine

we had a lovely room with a balcony , very comfortable , daily room service which kept the room spotless

friendly stuff, when i asked for late check out they easily

rooms were kept spotless by room service

staff was also very accommodating and managed to confirm my early check in request

no proper laundry service , i

sent lots of items to the hotel's laundry and one of my tops returned totally shrunk, it could not fit a 5 years

my kids loved it

had a very early check in due the fact that i was not feeling well

the rooftop bar wasn't open however this was probably due to covid times...

the rooftop pool is exceptional

the bed was comfortable, the staff top-notch, and the rooftop bar a perfect place for a nightcap

wonderful roof top bar , helpful informative staff

while hotel was smoke free even on the roof top bar and terrace, a bit uncomfortable if you smoke and are having

very friendly, great location, beautiful art deco features, comfortable bed, wonderful rooftop pool & bar,

fresh towels are provided daily, and the room service is excellent

appreciated the fact that there was a laundry, right next-door where we could wash our clothes and, as a bonus

inexpensive laundry service

a guest laundry facility

thin walls,conversation and kids crying all over .

great location..free wifi, good breakfast

nice vibe in downstairs bar

ceiling height is so high (which is great) but i was cold for several hours on my first night the gym is nice

everything was perfect especially the breakfast

the rooftop bar was undergoing repairs

very good wifi reception throughout the hotel

room service food was below

rooms were luxurious and clean location was perfect rooftop bar was

the welcome at the bar of the hotel on the 2nd floor

room service took 2 hours to bring a drink

limited information from. staff about laundry services. please provide a sign

the wifi didn't work

wifi was fast

the breakfast had only sweet things.

the breakfast looked very basic for the steep price- cheap motel style

think if they had laundry facilities - it s would be beneficial for travelers especially in the old town

noisy with pipe work, for the 4th floor, then was woken pre 7am with the laundry

very kind staff, comfortable room and delicious breakfast

beautiful breakfast also

fine location, very friendly staff, perfect wifi