she with another member of staff searched the laundry before it left the hotel in the evening

pool at spa + the staff were very attentive and it was so relaxing - a big thanks to pili , the

children loved the kids club

wifi, bed in the room, the quality of the food in the restaurants, pieces in the restaurants, the

territory was grean and big, there was variety of fun for kids and adults could rest near the pool

excellent breakfast. comfortable bed. beautiful surroundings.

the breakfast was the best breakfast i ve had anywhere

breakfast very tasty, owner very nice, amazing stay thank you very

breakfast very tasty, owner very nice, amazing stay thank you very much

nice small hotel with beautiful grounds and pool area

not anything on for kids at night

the hot tubs were not on and pool was not in use as did say on description pool open all year round and was

room service is very poor,per one week nobody do not clean our floor,after couple days on our stay

the pool , bar and staff was very good .

weak air conditioning, small pool, limited sun lounger area.

bar very reasonably priced

clean great service lovely pool

facilities were great, rooms are clean, swimming pool is clean, not too busy and suitable for kids

directly across the road , where the pool is warmer but mostly full of kids

nice hotel. good food. nice pool. very enjoyable stay

in our case, not unpacking with two kids and moving rooms was impossible at a later time so we were hoping for

friendly staff many activities for kids and adults swimming pool spa roof top bar with amazing view restaurant

in our case, not unpacking with two kids and moving rooms was impossible at a later time so we were hoping for

breakfast was fresh, well cooked, and well replenished.

comfy beds, good bar prices and service

especially girls at the bar only friendly with english or spanish

best kids hotel ive ever stayed at cant wait to come back with all the children in my family x

the kids were kept occupied by going in the pool or the entertainment staff

one of the waiters in the bar located in the lobby was rude to me and members of my family on several occasions

the kids soft play, pirate splash pool and on site water park. the rooms were spacious.

no milk in the room with tea and coffee making facilities. self laundry area would be excellent.

slightly marked down because the mini golf was closed for maintenance today

really great parking at the hotel too

amazing hotel amazing staff amazing facilities clean and tidy excellent breakfast

the room was excellent warm and comfortable the breakfast was good . the bar warm and friendly

whatever time we went to the pool we always got one

wifi was rubbish

breakfast was beautiful

we had breakfast only and the food was excellent with an extensive choice

rest of the staff mostly the female bar staff,but the worst thing was the standard of the entertainment it was

the swimming pool is small but great enough to have a dip after being at the beach

hotel many times over the years and found it comfortable and the ambiance was good it s also pet friendly and

restricted bar times, plus the barman could do with smiling now and again

could not understand why pool closed 2pm until 6pm

free wifi in all rooms

noise from bar underneath

was small, wifi in our room was so slow was unusable

24hrs, free wifi, and air conditioning, would definitely stay here again

the bed was comfy, the bath a good size, wifi and tv good

be better, step out of its doors and you re literally on the beach surrounded by every cafe and bar you could

glasses in the room to have a drink out of the mini bar

very nice location, beautiful hotel. good food and nice golf course

plenty of choice in the restaurant for breakfast and dinner

the restaurant offers plenty of options for both breakfast and dinner

stayed in 321 , views across golf course were fantastic

doesn t speak english; laundry extremely expensive; some staff polite, some staff very rude; bathrooms outdated

connecting to wifi was not straightforward

was great, so clean and the view was stunning, the staff were all very nice and the drinks in the bar were lovely

was fine - bed, shower, location - apart from the appalling and at times non-existent wifi

great room on 17th floor. nice pool and facilities.

pool are was a little dirty with broken rock and cigarette ends

pools, buildings, golf course, rooms

stink was not nice oh and the spa was amazing staff so helpful and kind x brilliant gym great for kids with all

we stayed at the level, and there is an open lounge with snacks and a heated pool

went with our 10 year old son, there were lots of activities to keep him entertained , such as a kids club,

next to reception, you ll find a laundry room, an atm, luggage storage, and tour agency representatives

very nice wirth kids

buffet was good, good service, and friendly staff the whole place was very clean bar service across from reception

our kids are aged 6,4 and 2

kids are well looked after by animators, and there are several playgrounds, mini-zoo, mini-shop and

great place for kids lots of entertainment

staff at the pool were very nice, they helped my little girl with autism.

the location is good- we visited the water park and natura animal park which were great

with massive 20kg suitcase and bags pushing a special needs child in her buggy and 3 small kids in tow to sort

one of the lifeguards are on the slides was brilliant with the kids

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

it s to make some cash, and reduce their laundry bills

only small thing i would have liked was an iron in the room, but the hotel does offer laundry services which is

great wifi access

area nice reception space accessible disabled rooms connecting rooms 3 elevators stair access room service is

gym very small and basic however lots of gyms nearby

room service food was nice and hot

the pool area all clean and loungers disinfected between each use

excellent flow of public areas from reception through to bar and lounge

beach view, swimming pool, bar

thoroughly enjoyed the pool area

exceptional service, my room was cleaned well and the bar staff are very friendly.

a bar on the roof would be a fabulous addition but luckily we could go down 7 floors in the lift and

my kids love the food

pool on the roof is amazing

and helpful staff especially ramon and his colleagues at recepcion, upstairs bar and

we was on 6th floor below laundry room very noisy from about 7

if i asked for example, for laundry, always answer yrs, but do nothing

the only problem was the laundry room on the roof of the hotel there were a few washing machines going constantly

pool area a little small no kettle in room

maybe a bar at the roof by the bar as going up an down the lift for drinks was a pain

it was like laundry room on top of my head with tumble dryers turning all the time

nice location lovely breakfast and very clean

pool and facilities

the first in a long time i slept all night long without waking up the bed was that comfortable breakfast was

kids asked for a candle for daddy's birthday

no bar or snacks at the pool

breakfast was good good value for money hotel it is a spanish one but staff helpful would book

pool area

it worked well enough with lots of hot water but the bath was a bit tight, also the rooftop pool area could

food was good and good meal times roof top pool was fab red hot up there and great for sunbathing

good location for value for money. clean, great shower plus wifi. nice facilities & staff.

food ( breakfast and dinner) was amazing especially the prawns

hotel in the shade all morning, there is an amazing roof terrace on the 6th floor, there is no bar service as

only criticism would be the rooftop pool

the breakfast was lovely lots of choice the staff were very helpful and friendly.

breakfast good,choice ov continental and british lovely rooftop pool and tanning area with bar and food views

couple found it very difficult getting to the pool as the lift didn't go up as far as the pool

need more pillows. bed very hard. couldn't find gym

gym and condition of the pool were at best 2* not 4* broken tiles at the top of the stairs in pool

only thing to give a negative for was lack of sun shade on rooftop pool

shame only that the roof pool was closed when i was there

hotel was very clean throughout and bar was very reasonably priced

lovely hotel centre of old town friendly staff free breakfast will stay again

the staff, the facilities, rooftop pool and sunbathing area, lovely variety of food at breakfast and proper

the staff were very friendly. a good breakfast. free wifi. room was clean and tidy.

message is for people who will travel with kids or with group of friends

facilities in room but we just wanted a cheap break so weren't worried, plus there is a small bar in the lobby

t half board didn t know the bar was open 24/7 same price up the road for half board and entertainment but

for be pet friendly

staff were so friendly and helpful, was allowed to check in early and get a late check out

problem with wifi. had to contact the receptionist 5 times before it was corrected.

had screaming kids next door to me

the general atmosphere was niceand relaxed.the bar was very cheap

room food and pool very relaxing staff were good and friendly

the pool and pool area was great, clean spacious and freindly

recommended laundry services

breakfast was as expected

breakfast really good

great location, nice big room, very good wifi.

to be told to collect the wifi code before you go up to your room, or you have to come back down again to get

wifi fast, free and reliable

breakfast was good and the bar was also vey good

bar let me have hot water as don't drink

on reception and bar staff during our stay extremely good ud83dudc4d location very good, although we parked 15

awesome bar staff in the cafe

rafael on reception was lovely & duncan in the bar was as

spanish kids (12 of them) playing football outside our room (627) on the

were very friendly and helpful, food amazing, loved the juice bar at breakfast

lady going into the restaurant singing, sergio in the bar very funny

beautiful view and very good value for money bar far.

can be left in the fridge for next day(a first for me) the cons: roof pool is the size of a tub gym is neglected

very clean. modern and in a fantastic location. i loved the rooftop pool

the gym could do with more equipment

there is also a gym and toilet facilities on the roof top

piano bar in the evening bar prices good.

wifi as i worked remotely while there, good selection of food when full board for the price

if anything, the wifi is difficult and weak.

breakfast was plentiful for whatever your tastes

the gym is small but perfectly usable if the social media lovers aren t there taking selfies instead

everything was perfect apart from wifi but not a major issue

good wifi connection

free wifi and safe

the air con is great, free and good wifi, free safe, fridge in room and lovely clean bathroom with a great

now next door at the sister hotel mirador (we weren't informed of this prior to our arrival) the wifi didn't

dove products , kettle & mini fridge staff so welcoming & allowed early check in

wifi excellent

late check out

the wifi didn't work once upstairs.

fast & early check in

only one thing, the wifi connection could have been stronger.

lack of sockets, no laundry service available.

the staff were welcoming, breakfast was lovely, rooms were fantastic and clean and the bed was very comfortable

the pool was great, although a little cold at times (this is totally personal preference on my behalf)

location, friendly staff, goos sized balcony with table and chairs and excellent breakfast

conditioning installed but shut off leading to hot clammy nights, noisy primary school next door (kids seem to

liked the staff, i liked the location and i also liked the long thin balcony i could hang my laundry to dry up

the room was clean and i had a fridge, kettle and wifi included

dawn gave a warm welcome when i arrived and was lovely to have a chat with when at the bar she definitely made

loved the bar and all the staff

about the hotel , excellent location , spotlessly clean, good bar , and helpfull staff

location and clean room and laundry.

the roof top swimming pool and bar was such an asset

there was no wifi in the rooms and i was unable to access internet and what's app.

breakfast buffet with fruit, hams salami and englush fry and large choice of cakes, breads and

the pool and pool bar were very well run and the lady who ran the bar veronica was very pleasant and looked

kettles not in room but free hot water from the bar almost anytime so no big deal.

everything staff all ways happy room was great with a sea view great breakfast

the breakfast was always cold , the staff need to speak more english

breakfast had a good selection of dishes

location in the old town close to the tapas bars, restaurants and shops and sea

bar was part of the restaurant

the breakfast was outstanding

only reason it hasn t got 10 was the lack of a pool the jacuzzi is nice but could do with a little more when

breakfast potions too big

there is no pool but the roof terrace was always quiet and we lay in the jacuzzi looking out at the amazing

reception, bar and waiting staff are all wonderful

later and had a superior room which had a lovely wrap around balcony with a lovely view of the pool

pool was a bit of disappointment as in the shade for best part of the day

a snack bar could be added and thought the bar pool to be a little expensive wouldve bought more there if it

nice bar area and although we didn t go in the pool, it looked fabulous

only issue was the pool bar closed about 2pm so had to go to the downstairs bar to get drinks after

fresh, staff helpful, big balcony, pool on the roof, over all great stay and would book

sometimes the pool is shaded and therefore quite cold but can't complain too much when you're on the rooftop

the lift is ridiculously small specially if you have luggage or kids , the pool could be a lot nicer and the

the food was good and plentiful, and all the staff worked extremely hard, particularly the bar staff who at

noisy in the restaurant and bar with children not kept under control

in mouth then having to share the tongs while covid is a threat , also found the staff at breakfast time a cold

didn t get to use the pool

lovely breakfast

the sunbeds were taken before breakfast

excellent breakfast buffet

the gym ( although it could be updated) the self laundry good selection of food

there was a gym, a nice pool area and laundry

no atm available. laundry was expensive

stuff wasn't friendly at all , it felt like the place is dead , we forget our clothes in the laundry during the

the hotel had many amenities like, a gym/self laundry room, the swimming pool area was

was told i couldn t book us in for spa and treatments until the day before we wanted them and when i went the

big thank you to all the bar staff

choice at breakfast, lovely clean room, fantastic views, kids facilities were amazing, they loved it here, will

had a little soccer pitch and trampolines for the kids

wifi, two pools, clean

location , fantastic food ,friendly staff and loved the indoor pool also the hotel was spotless

think the hotel would benefit from some more sunbeds as if you get to the pool late you are unlikely to get one

staff, tea/coffee facilities in room, just a tip that swim hats have to be worn by all in the pool 3 at

pool, being an indoor one could only be used with a bathing cap which we did not have and since we

room was beyond our expectations. spa bath was great. very comfortable bed.

the spa across the road at the sister hotel

the room service was very good, cleaned, bed made and fresh towels etc every day by happy staff all

such a lovely friendly hotel it s small but the pool is good location is great

live cooking, although sometimes stuff got cold - as per usual at a hotel buffet), restaurant and bar personell

hotel wifi wasnt great and i wasnt able to connect to it but aside from that it was a lovely place to

rooms spotless pool spotless as was whole hotel, nice entertainment but i d say more suited to couples and

only complaint is that the equipment in the gym needs to be updated with much more variety there are no weights

the bar staff were lovely

heated outdoor pool

pool is small and usually kids are jumping in

wifi connection in my room functioned very poorly and it was slow

a guide to what facilities the hotel had available such as the rooftop bar, restaurants and spa in the room

roof top bar closed at 10.30pm

wifi is working in the hall, but not in the room

hotel gym opening hours looks ackward

you want hotel entertainment ,kids disco etc then this isn't the place for you , entertainment is based on the

professional kitchen

warm welcome from reception with early check in

breakfast could have had more choice and bar closes early for benidorm!!

gym a little sparse

very friendly, amazing breakfast, comfy bed with very cool air con

booked bed and breakfast but unfortunately only had breakfast twice, because both times all the food was only

it would have been nice to buy a coffee after breakfast and before the bar opened.

pools are smaller than pictures depict and wifi didn t work

nice pool area, good shutters on the room to block out the light and sound

overcharged for laundry and took longer than i thought it would to get it back

staff were so friendly especially lady on reception and the super lovely lady in the bar who wears glasses

adults only classification

the atmosphere at breakfast and pool side was brilliant with the live music

nice breakfast buffet. adults only works.

small thing the breakfast needed topping up as we had to wait for things but that's not really a complaint

pool was overcrowded sometimes, as it s not the biggest and the lifts were very slow, but

spa facilities were my favourite part of this hotel

was no information in the room about the wifi code or the use of the safe

wifi and rooftop pool. good localisation.

kids pool

staff on reception and pool bar were very good and so helpful, and every thing so cleen,rooms were also amazing

star of the show is the beautiful pool area overlooking the beach

at the bar are way way too expensive x2 hendrix gin & tonic cost me 22 that s way over

loved the pool spa on our terrace

no tea available except at breakfast

location, close to bars, restaurants and the beach

great location and staff very friendly. breakfast was very good also.

was in a great location, spotlessly clean, good breakfast and friendly staff

gym facilities could have been better

we were on a bnb basis and the breakfast was probably one of the best i ve seen, with lots of hot and cold

beds, clean dining area & bar, friendly staff, good variety of dining options, large bar & plenty of

breakfast was delicious lots of choices rooms was great the hotel is on the main strip in the heart

you where able to get a sun bed and the music at the pool excellent

pool, the food was really good with lots of choices and a starter drink for the evening at the bar was

tv in room does not have any entertaining channels , just news, the gymn is very small

the only down side was the chairs outside the room, in the bar, restaurant and roof top bar were very uncomfortable

breakfast was fantastic

amazing breakfast, great pool and plenty of space for sun bathing

a five star hotel there were no coffee making facilities in the room and no room service after 10

the hotel offers luxury extras such as laundry services, babysitting, room service and much more

about it, location, clean, big room, perfect view, perfect roof top bar with infinity pool, excellent choice

theres a complimentary safe, kettle, fridge, iron/ironing board, slippers and dressing gowns and wifi

) this hotel does not have functioning wifi

breakfast was delicious and had a variety of foods

loved the pool , the bar next to the pool and the rooms were great too

has an indoor pool which is great for kids when weather is poor as we tend to visit in winter

2 adults _ twin bed 2 kids with 2 single beds

superb breakfast, very nice food, lovely staff, perfect pool for kids and good entertiment during the day and

location close to the beach, pubs, bars, nightlife

a better standard pillows poor bedding poor no tea coffee facilities no herbal teas at breakfast

great staff. great location. excellent breakfast. free towels for the pool. very clean.

great pool area to chill around.

the breakfast was excellent

is in good location for beach and entertainment pool area is excellent food is good ive been here several times

laundry service not available at weekends so plan before

cost of the laundry,you pay per item which i didn t know about and it cost me 100

was no laundry room with a iron or iron board to iron your clothes before you go out but you could get a

way of serving/preparing stopped people being greedy and overeating ud83dude01 a nice fresh salad bar would

breakfast superb room great location great no kids was excellent for me

nice pool area

excellent selection of food at both breakfast and evening meal which was of a very good quality and well cooked

they could knock on our door waking us up at 9am we would rush out to breakfast with our pool stuff and returning

furthermore, while the room is equipped with a kitchenette, it lacks even the most basic utensils

staffed at bar areas which was disappointing having to wait long while for drinks and

charge for laundry was way too expensive.

the price for the laundry cleaning was very expensive

was great - very reasonable to upgrade to half board wifi was very good bowling green was an added

fabulous location and lovely gym too

great gym very close to the nightlife but wasn t troubled by noise

the hotel had a washing machine so we could do our laundry too

restaurant was so good, was there for breakfast only but the food and choice was second to none

food was amazing staff were great spa was so relaxing entertainment was good

breakfast was amazing the choices of fresh bread, omelets made to order, fresh coffee from machines

fab location. great staff. great hotel. had room 2404 which overlooks pool and outside bar.

early check in as the room was ready was perfect following a our flight

wifi was awful

day was ruined by children with water balloons throwing them at everyone around - i'm all for kids having fun

in was very easy, food was excellent for dinner and breakfast

a v welcoming hotel great variety of food spa facilities

the breakfast was good , a lot to choose from

wifi not so great

didn t affect us bedroom was really nice mini fridge hairdryer tea and coffee facilities free wifi we were

lastly, was a little disappointed to discover that the spa wasn't actually in the hotel perhaps i didn't read

there is a music showroom at the hotel which had some fantastic acts on, and a lovely outside bar at the front

gym facilities very basic

kids pool was brilliant too with slides etc

gym was a bit old and

slides great for the kids- pools are bigger than they look in the pictures

indoor pool which is extra charge and called a spa was freezing cold how can you relax and chill in cold

very secure needing the key card to use lift, access to pool and toilets staff were friendly and helpful,

breakfast good plenty of choice the hotel was in a great location

one swimming pool to cater for everyone

big pool and plenty of sunbeds

we spent a lot of time in the hotel at night and michael in the lounge bar was exceptionally helpful and friendly

room service cleaned everyday and new clean fresh towels

room very warm possibly a better selection for dinner breakfast was excellent

fabulous visit... i loved the bubbly at breakfast

pool bar wasn t open and no music around the pool area

excellent location right across from the main bars but not noisey food choice good adults only

found the hotel, bar & pool area to be clean & tidy

there's a lovely pool area, a rooftop sun terrace and a bar with lots of tables outside

about the hotel exceeded my expectations, value for money and great for kids

rooms clean ,staff friendly ,varied breakfast offerings,beds comfy ,good night's sleep.

i found all the staff from reception, bar & cleaning etc to be welcoming & helpful in dealing with queries &

the apts and bed laundry are immaculate the soft furnishings give off a dirty greasy smell pillows could do with

and and views was excellent, hotel offered a great breakfast buffet and amazing swimming pools, staff was really

beer at pool bar was vile

a child's pool with slides etc would be useful here as all pools have nothing for kids in saying that they do

a person who has not smoked in years but vapes, i didn t like to have to join smokers in a vape smoking

location good selection of drinks and good food especially the breakfast

the crabbit bar staff

charge for use of swimming pool

would have liked a better hot choice for breakfast

gone down a bit and now the hotel is charging to use gym and indoor pool which i have never had to pay

both our phones easily connected to wifi in bars

only little grumble was the lack of staff in the bar area, in the evenings there was often a queue with only 1

placed for what we wanted, clean, spacious rooms, great breakfast, really friendly check in staff at

just a pity about the bar staff at night very rude

location, wifi and general cleanliness is very good.

additionally, we encountered an unpleasant surprise with the laundry service

are aspects of port benidorm hotel that deserve a 5-star rating, the lift system and unexpected laundry charges

cleanliness spacious room. lovely breakfast. use of spa facilities

rooftop bar and sports bars were amazing

it was perfect, the pool was great plenty of sunbeds with sun most of the day, good spa and gym, the rooftop