the pool wasn t clean, it wasn t anything for the kids to do

only thing i would say was limited was parking for big box trucks.

location and easy to find; great swimming pool; nice breakfast and seating area; fine parking; near restaurants

i was approached in the parking lot by the desk employee and was told i could not stay there because booking

the staff, the rooms, the water pressure, the breakfast, the cleanliness, the comfy bed, the pool, and the view

guest laundry room smelled horrible; the garbage was overflowing onto the floor, and the flies were

the pool was awesome for my little one. it is very convenient to restaurants and stores.

location was perfect and breakfast was ok

i could not identify it as pet or mold, or anything else identifiable

nice, warm pool.

fitness room was ok

very clean and comfortable the breakfast was real good. staff friendly

at check in pet fee added on after booking was not quoted to me personally or on booking site

limited parking due to totes

breakfast could be refreshed a bit quicker but not a dealbreaker by any means.

ice machines didn t work, laundry was not operating per the people running the hotel

there was free breakfast, laundry facilities on site, and an outdoor pool available

did not like how the laundry facilities were located outside and there was only one washer and one dryer with

laundry facilities and snack and drink vending machines

you rarely seen the staff it looks like manager laundry person and maintenence person

it was hard to get extra kleenex and dirty laundry bagsud83eudd74

laundry service should be updated

at front desk for several minutes waiting for an employee to arrive from taking care of laundry

that the rooms were clean and had a laundry to wash and dry our clothes

housekeeping turned the breakfast area next to reception desk into a make shift laundry folding area complete

wish the pool was filled & bacon was replenished when gone. liked everything else.

breakfast good variety, delicious. looked forward to it daily.

parking lot is too small for the # of cars & traffic on emory but it is right off the interstate

free breakfast, great rooms, awesome shower, amazing staff

need more parking

i was in a room with the spa tub and it did not fail me

pet charge high

the pool and gym are smaller, but there is also a jacuzzi in the pool area, and it's indoors, with chairs,

it was very quiet, pet friendly, all in all i would highly recommend it to anyone that goes to powell, tennessee

the wifi was glitchy and slow.

was friendly, very spacious, heated pool room, free breakfast

there could have been more breakfast options. otherwise, the breakfast was great!!

on breakfast items

hotel staff working kitchen was having a bad day she couldn t keep up with the guests wanting breakfast

was friendly, very spacious, heated pool room, free breakfast

affordable, clean, friendly, if a little dates. laundry on site, working appliances.

the laundry room,snack machines,soda machines,ice machines,fridge.

evening shift desk clerk was kind polite and efficient i had booked my room from a grocery store parking lot 6

of cold water only completely disappointing after a hot day of traveling the door exiting to the parking lot

no room service

towels and wash cloths and the guy said that he had only 1 wash cloth because they hadn t done laundry

the laundry room was clean and the machines were new and worked very well

the indoor pool was lovely for someone who had younger kids. there is a laundry room on site.

my girlfriend was forced to stand outside in the bitter cold to get change for laundry

i needed quarters for the laundry room but had to go to the convenience store across the street

all was excellent, laundry, all round,,everything so good.

a dryer was out in the laundry room

close to freeway. great parking with a trailer

there were a couple of stains on the carpet when we arrived.

they are pet friendly

late checkout is a huge bonus as well as laundry facilities, snack station, gym etc

my kids enjoyed playing downstairs at the pool table etc

great parking & secure entries

the pet fee is quite high.

wish we could have stayed longer to use the work-out room and pool

friendly staff. very clean. nice breakfast.

the breakfast could use a lil more to offer. pool did not open even after the rain had passed.

clean, efficient, quiet. traveled with pet and it was a hood experience.

staff was very kind, breakfast was delicious, my grandkids loved the clean pool

the supervisor handled the situation promptly and professionally; the hotel was very clean; breakfast had lots

i saw a mouse in the laundry room

staff was nice, laundry facilities available, location right off interstate,

parking lot in front is a bit tight but there is additional parking towards the back that is a bit

didn t get a chance to use the pool because we were pretty busy

my kids loved the pool

pool a bit chilly, but kids didn't care

provided us a room with a great view of the parking lot so we were able to keep an eye on the bikes breakfast

the prices in the suite shop were a little high and parking was a little tight

the dedicated pet area was much appreciated.

especially since we didn t have a chance to use the heated indoor saltwater pool

the rooms are mostly clean, the 24/7 laundry and vending is helpful

in room heater was loud, eggs were cold @ breakfast

had a smell like it had been a smoking room

good value and pet friendly

non smoking room smelled like smoke, furniture was old, bad experience.

the laundry is always welcome

an on-site laundry room was most welcome

i did discover the laundry room this time

breakfast was great; good selection

no breakfast tea in the mornings.

to wash my clothes in the laundry room, when i went to go dry my clothes all three dryers were broken

breakfast was nice and the laundry room very helpful

the gym was not clean. there were bugs in the bathroom.

motorcycle noise in the parking lot

our room had a good amount of space and fully stocked kitchenette

happy with the breakfast but the staff and the room itself made up for any negative comments

the beds were comfortable, and the kitchen facilities, although we didn t use them, were very well set up

good breakfast

the breakfast

ran out of pool towels and the pool was very chlorinated which burned our eyes while swimming

laundry service needs another set washer/ dryer due to use

nice room, clean and stylish. great breakfast. lobby is very nice looking.

parking lot light outside of our room showed through the black out curtains

staff was very friendly and accommodating. room was large. free breakfast was good.

lack of parking for utv/atv riders was a lil annoying, while some people could park just any ole way we

also, guest laundry is extra-you would be better off to go to the local laundromat

parkingno

parking lot was not the best size wise for pulling a trailer. but it was managable

poor wifi

pool was closed even though sunny and 85 degrees no lounge chairs at pool only dirty mold cheap

were pulling a trailer and having a parking lot to park in was very

breakfast and the view were incredible

friendly staff, cleanliness, spacious, beautiful view, nice looking rooms, pool

our room was over the pool and we had a engine noise all night

getting up to the parking lot was kind of a pain, though that was likely contributed to our gps.

laundry room free

having free laundry was a very nice extra

really liked that cheese and frozen fresh fruit was available at the breakfast bar and the guy that chekced us

pool had 2 much chemicals, and it caused burning in my children's eyes

asked for a room with two queen beds, was given a suite with a full kitchen

was right from laundry and right beside the house keepers area very noisy

the indoor pool!

was good, indoor pool was amazing, beds were comfortable, staff was friendly and facilities were clean

the person over the breakfast was not pleasant at all nor was she helpful in any way.

could not get any wifi

washing machine was out of order in the laundry facility.

happy to have a laundry after a day of rowing too

laundry room on same floor as my room

breakfast was awesome, as was location and parking!

pool was too small for the amount of guests the hotel can accommodate

parking in front of the room

free wifi didn't work

the rooms are always clean and neat and the wifi is good too

wifi was good for streaming entertainment

location,price,pet friendly,elevators,laundry room,friendly staff

the room was not clean - less than half a roll of toilet paper, bathroom floor was dirty, no laundry bag, dust

was expired food left in the refridgerator empty cig packets and the room smelled of old laundry

a man was shot and crashed into i think six different cars in the parking lot, laundry area on the second floor

laundry is expensive and dryer needs to be cleaned

have been traveling and needed to do multiple loads of laundry and called ahead to be sure that they had quarters

no change machine in laundry room

no laundry bag

cleaning or maintenance staff had a laundry facility directly across from our room and held loud, lengthy

great breakfast. great location for travelling along the highway. laundry

no laundry service option

laundry facilities great

person from kitchen very rude

the staff was friendly and courteous. the room was clean and comfortable. the pool was great.

i was impressed with the the bar, pool, and outside patio

easy access. plenty of parking.

gym was very poor

bed was comfy, bathroom and room were clean. breakfast was decent.

then she let us have a early check in

the hotel parking lot is well lit

no quarters for laundry

b inside my room and take everything i had bought my daughters that day including a xl rolling laundry basket

laundry area was

love to have some one bedroom suites available so we could have a room separate from the kids but still together

toilet handle was broken and hard for our kids to flush.

nice morning breakfast. staff very courteous. laundry room clean room orderly

s kfc and laundry mat with in one block

i think the laundry room was under our room, so heard some noise while trying to sleep.

i almost forgot laundry facilities permanently closed at this location

the business center and the laundry room were both broken

the laundry equipment is not being cleaned. ice machines are not on every floor.

the desk staff was very helpful and the guest laundry was

no laundry

guest laundry room was clean and very

great hotel. clean rooms. great service. nice breakfast.

parking was limited

parking was a little weird

pool and no complimentary breakfast.

was only one bar of soap in the room

friendly staff, great starbuck's coffee bar and cafe

no laundry bags, don t forget the shampoo and soap

and clean for the most part, clean towels available inside the waterpark area, on-site guest laundry

got told to wait for a shower because there wasn t clean laundry

they offered laundry service but could not give change to use it

enjoyed the water park area with the kids

amentities...gazebo, firepit, ev charging, laundry and pool.

laundry and gym were closed or out of service

we were staying there because we were a family on holiday but the laundry facilities, gym and breakfast room

clean! updated. great parking access. breakfast wait staff very friendly and helpful

the odor was so strong as of urine/pet

the air conditioning worked really well and we took advantage of the laundry area as we have a second leg to

bigger laundry facility

my kids got blamed for other people kids running up and down the hallaway

way the management step up to help me an my mom an kids after an unexpected accident we had to stay there no

kids hadxa great time. pillows were soft. bathroom clean.

coin laundry dryers took my money and went out of order but employee didn't offer me a refund instead

the laundry, dryer specifically ate $2.50 of my money and she kept repeating

breakfast.

people drinking and lurking in the parking lot

$200 non-refundable pet deposit for 2 nights my dogs wouldn t even sleep on the floor i had to lay a blanket

no laundry room, breakfast sucks

not being able to find the laundry room..

housekeeping wouldn t let me use the vacuum cleaner told me to go to laundry room and get that one and it

liked the cleanliness of the room and hotel in general. laundry room was in working order.

// there's also not an on-site laundry facility for guests, but there is a coin laundry mat up the

night time employees were working in laundry and had late night loud conversations outside the door

up to take shower they were absolutely no towels they made me walk to laundry to get one and was very rude after

pet friendly, location

wifi, the speediness of the check-in process

the parking

coin laundry needs to be electronic

may want to use a different laundry detergent because the scent in the sheets and covers smelled a little like

our eyes were burning from just watching our kids swim

free breakfast and dinner while traveling is a must and they have it

free wifi and food, indoor pool and gym

the laundry was far away from room

location, on site laundry and a hot fresh breakfast

is a hot tub if you would like to use it and a guest laundry

the laundry dryer was inop and not labeled

phone didn't work for 2 days dryer in laundry still doesn't work

the parking situation was really good

the parking is close to the facility and safe

the bar should be in it own room away from kids view

had to park some distance from the hotel entrance due to the parking lot being full

no one gave me wifi password

suites have become our new favorite hotel, because of how pet friendly they are and how consistent each hotel

love the kitchenette in our room

breakfast was not very special, as my kids didn't like anything they had

was lacking real food almost everything had to be microwaved and the parking lot was confusing and not well

pool was broken down and was not informed about it. kitchen worker wasn't very polite

i didn't have time for gym, laundry or pool but, those areas looked well cared for

laundry bags in rooms would be nice as well

i didn't have time for gym, laundry or pool but, those areas looked well cared for

the rooms were clean and nice and breakfast was good

the floor, especially in the kitchen was not swept very well

the price and location and onsite laundry is great

refrigerator; dishwasher-not something i needed in particular, but handy for long term guests; laundry room on

i love the laundry facility

dirty floors. no laundry bags. no morning breakfast.

the staff, having a usable kitchen, the elevator.

laundry facilities. 26 quarters!!!

cleaner laundry area. washer had gunk in it as did dryer.

we also appreciated the guest laundry facility, which was nice and clean, and everything worked

needed a chair in laundry room. you could hear road traffic

seemed like maybe people using laundry that weren t staying there

our stuff (i had 1 bag, and he had a wheeled suitcase) one of the housekeepers was pushing a full laundry cart

needed on site laundry which wasn t available.

laundry facility is also available

there is also a guest laundry room which was convenient

location and parking

breakfast was good

hotel breakfast had the usual options, but everything was served hot and fresh

the breakfast

he is kind, hard working (i checked in at 9pm, to then see him smiling while he was preparing breakfast the

parking was limited, the bottom floor had an odd smell about it, especially where our room was

enjoyed the breakfast each morning we were there

great breakfast

suite has a full kitchen and small table and 2 chairs ' the bed was off to the side for a little more privacy

wish the pet deposit had been lower

room functionality was great. love having dishes and a functional kitchen.

the rooms were comfortable and clean with free wifi

i wanted to take my kids but was too cold for them

i love the idea it has a pool and fitness center

wifi

we were able to socially-distance outside with friends & watch the kids in the pool at the same time

i liked the set up of the efficiency kitchen.

to my surprise the kitchen was well stocked with everything i needed to cook a decent meal; full size refrigerator

breakfast-eggs and sausage were rubbery

the parking pads were being repaved so you needed a pass for safe curb parking where available

the breakfast

the staff was very friendly and helpful, and the breakfast menu and staff were top notch.

plus, complimentary happy hour and delicious hot breakfast

i was surprised since there weren't many cars in the parking lot

my kids loved the pool and the fact that it was inside, so they could swim even if it was raining

also the restaurant and bar on site is such a convenience

the hotel needs a guest laundry facility

lack of laundry facilities is only negative.

big room and pretty hotel. great room service.

pet fee was unfortunate but reasonable and still a good price overall

very pet friendly

no laundry bag available

gym is small but had everything you might need - a few treadmills, spin bikes, yoga mats, free

say pet friendly but 100 per day with no pet area near the location, very very limited room service

food was very good. pet friendly.

charge people extra for premium wifi

pet-friendly also

bar &food delicious

nice rooms, stable wifi

even better, was the hotel's pet friendly attitude

overcharged for parking, no room service, small bathrooms

central location, good sized room. clean. laundry facility was good.

restrooms on rooftop bar could use more attention.

the roof top bar also wasn't enjoyable

wish pool hours were a little later although no one really

pool, clean & big hotels rooms, friendly stuff, free breakfast was delicious, and location was key

no self service laundry

there was no microwave in the room. they did not have a guest laundry facility.

first time visitor to the city and found it super convenient to walk around with the kids

great bar on roof, but too fancy for us to be comfortable after a long day of moving kids into apartments and

24 hour gym. rooftop bar. breakfast was good.

would have liked to have some menus for that restaurant and/or other nearby options, since room service isn't

clean. staff was outstanding. lots to do on property. kid friendly. pet friendly.

fee too high for pet to stay

pool was very shaded because it's on the 3rd floor and the building blocks the sun

within the hotel is a restaurant, bar and

kitchen area and room, weight room and laundry room

we used the laundry room twice and it s free so that s really neat

the laundry room is free and for a long stay that was a giant plus

laundry facilities, staff at front desk, location convenient vnn

laundry room dryers weren't available

the free breakfast was

of covid-19 it was just a breakfast in a bag

large studio, beautifully decorated! excellent breakfast!

the hotel breakfast area is open and

out of coffee at breakfast

bar downstairs for food was slow

loved their well-equipped gym

the hotel also had a very nice indoor bar and outdoor patio area with a gas fire where you could sit out and

needs more of a bar than the brightly lit bistro.

the gym was well lit, all the machines worked and enough dumbbells and a universal

also free laundry if needed

she also made sure my 18-year-old son had laundry detergent and fabric softener to wash all of his clothes that

open pool, free laundry, good breakfast, small/not crowded, pets allowed

free laundry

pool closed. that is a deal breaker for me when traveling with kids. it must be up and running.

is no laundry on site, the room was okay, but we booked a king and got two doubles, but when we checked

parking

location was perfect. did not take advantage of the breakfast

the tv didn't work, phone in room didn't work, no wifi password

the pool was by itself on the other side of a parking lot

housekeeper was across in another room when i returned later that night at 11pm i still had dirty laundry and

hotel was modern, clean and beds and pillows were comfy, large tv in the room, and had plenty of parking nearby

the breakfast menu should be improved.

delight after a 12-hour drive to relax with my golden retriever quietly at my feet in the lovely bar and enjoy

the had a lot to offer that we were looking for:. pool, fitness room, breakfast available, etc

laundry room, fitness room, my room

it was nice to have so much space and a small kitchen

quiet location with a spacious room and plenty of parking

very patient with our crazy kids

loved having a kitchenette and a separated living room/bedroom

the pool closing so early.

the breakfast had a little something for everyone, which was a nice way to start a busy day

was very pleased with the location and ease of parking

texas roadhouse is just across the parking lot 45 second

breakfast was good. few more options for kids would have been good.

the next room was 2 down from laundry room, the noise woke me up the first

need a quarter machine for laundry and one dryer didn't work, but everything else was great

laundry room only took quarters and no machine for change

fast checkin and checkout convenient parking

room 127 was near the lobby and pool, gym, breakfast, and storage area for cleaning service

enough parking spaces doors were a bit tricky at times to get into room

room had an odor, kind of like old gym socks. maybe previous tenants had a dog

they had a great full breakfast, attended by two caring wonderful ladies

diverse selection for breakfast

we rented specifically so my kids could swim and we couldn't because the heated pool was freezing, and they

apparently 130am is a good time to do laundry and slam doors

clean laundry room, clean pool, i cannot emphasize that being a maniac about clean is the key to good

location of our room was prime, close to the ice/vending machines, parking, laundry, pool & front office

laundry room lacking

the hotel was mostly empty but the clerk still put us across from the vending machines/laundry room

one washer one dryer and the laundry room was on the second floorud83eudd26ud83cudffd

no directions on the signs on where the laundry is.

the only concern i had our entire stay was the laundry room smelled like weed

gym was not open and pool was a little cold

the pool and hot tub were nice too

the laundry room was cheap, but bring quarters as they don't do change and the gas station next to it

couldn t find the laundry room for guest , breakfast was wack had go out go out for breakfast nor was our

they had on-site laundry and a pool

one of the reasons we picked the property was the guest laundry

i liked that there was coffee in the room and that a laundry facility was available.

no breakfast available

construction materials blocked the entire entrance and parking lot

no breakfast, lobby under construction but rate was reduced so im happy

breakfast and nails through our parking lot as well as broken glass

9 am cutoff for breakfast is pretty darn early. we missed it

i appreciated the free laundry room (good quality washers/dryers)

and the free laundry is a huge plus

free laundry and gym are a plus

fitness room; outstanding breakfast; very nice kitchenette; outstanding laundry room; bed is very comfortable

free laundry and gym are a plus

i tried to do laundry a few times and every time i went, the one washer and one dryer was in use, so i never

pets accepted, the room was clean and spacious, easy access to outdoors

did not have breakfast

were people who seemed to live there who had loud kids running up and down the halls and it was also during the

pool wasnt open, was planning to swim anyways

modern furnishings, so much better than similar priced competitors with aging facilities & crappy breakfast

quick stop off the highway; kids enjoyed the outdoor pool; breakfast was good

front of the hotel and parking lot had no lights when we arrived that night

breakfast and location is conveniently located next to the highway

location was ideal for my business, execellent facilities breakfast area, fitness room