easy access, friendly service, good breakfast

good breakfast

good breakfast

kids jumping around all night above us

could hear kids running upstairs all night

was right from laundry and right beside the house keepers area very noisy

the indoor pool!

location close to my family i was visiting, breakfast was excellent

the hotel was clean and the pool enjoyable

friendly staff. great breakfast. beautiful room. great location.

laundry room on same floor as my room

washing machine was out of order in the laundry facility.

happy to have a laundry after a day of rowing too

the pool was really nice to relax in.

the beds and free breakfast

also, guest laundry is extra-you would be better off to go to the local laundromat

breakfast was great, and the location was great as well

staff, great restaurant recommendations, flexibility on room assignment due to need to wifi

great room /swimming pool the best

nice hotel, was clean and comfortable, breakfast had a good selection and the food quality was good

laundry room free

having free laundry was a very nice extra

indoor pool

apparently a dispute between property owners and there is a gate leading into the shopping center parking lot

parking was a little limited for those who are pulling a trailer along.

need a quarter machine for laundry and one dryer didn't work, but everything else was great

laundry room only took quarters and no machine for change

the next room was 2 down from laundry room, the noise woke me up the first

not enough parking

everything was clean. breakfast had a large selection. the bed was amazing!

pool indoor and open till later in evening! very nice staff, sky at front desk was helpful!

nothing except the bed was so comfortable i fell asleep and missed using the pool...grrrrrr. lol

everything from the breakfast to the smiles whenever we walked past the staff.

free parking

breakfast was good, plenty of selections for all ages and tastes

no directions on the signs on where the laundry is.

one washer one dryer and the laundry room was on the second floorud83eudd26ud83cudffd

the only concern i had our entire stay was the laundry room smelled like weed

indoor pool great for kids

we liked the extra large rooms (suites) since we are a large family (6 kids) so there was plenty of space in

breakfast and nails through our parking lot as well as broken glass

construction materials blocked the entire entrance and parking lot

no breakfast available

9 am cutoff for breakfast is pretty darn early. we missed it

no breakfast, lobby under construction but rate was reduced so im happy

to use he guest laundry but it as taken past the wee hours

the hotel was mostly empty but the clerk still put us across from the vending machines/laundry room

location of our room was prime, close to the ice/vending machines, parking, laundry, pool & front office

apparently 130am is a good time to do laundry and slam doors

arrived with a load of laundry and found the only washing machine out of order

free laundry and gym are a plus

and the free laundry is a huge plus

fitness room; outstanding breakfast; very nice kitchenette; outstanding laundry room; bed is very comfortable

i appreciated the free laundry room (good quality washers/dryers)

breakfast okay limited but still good.

i tried to do laundry a few times and every time i went, the one washer and one dryer was in use, so i never

prints on the head board omg my kids were like mom what s that

pool could have been deeper, but it was 6ft, and that is very good for a chain, non-luxury hotel

very clean, mold smell in back corridor going out to back parking lot.

the pool the view the staff

the wifi was out for 2 days, had to go ethernet.

family enjoyed the pool

the spacious room and great breakfast!

other positives: very good location, good parking, very good shower

was zero parking

is no laundry on site, the room was okay, but we booked a king and got two doubles, but when we checked

location was perfect. did not take advantage of the breakfast

outlet face plates, party in the parking lot, was surprised my car wasn t broke into, crackheads hanging

the breakfast options were a little disappointing but overall the stay was good.

no wifi no coffee bedspread had at least 20 holes and tears

they only had a handicapped room left which meant it was all in one bathroom and no tub for the kids

location no pets allowed pool staff clean interior/smell/lobby

pool could be bigger

that they had an indoor pool was extremely helpful due to the fact that i was traveling with my kids

the breakfast had a little something for everyone, which was a nice way to start a busy day

laundry room, fitness room, my room

clean room. good breakfast.friendly staff.

they have a pool and a basketball court!

quiet location with a spacious room and plenty of parking

awesome pool and super comfy bed! and the suites are huge!!!

housekeeper was across in another room when i returned later that night at 11pm i still had dirty laundry and

the pool and bar

we love the aloft hotels as they are always clean and comfortable and pet friendly.

gentleman behind the bar was fantastic

had so much fun at the pool table

though they had free laundry facilities,most of there machines were out of order

laundry room dryers weren't available

laundry facilities, staff at front desk, location convenient vnn

kitchen area and room, weight room and laundry room

also there were free laundry rooms, all you needed was detergent

chlorine in the pool and ventilation in the pool area was uncomfortable

also the restaurant and bar on site is such a convenience

parking lot; accommodations and cleanliness were perfect; great breakfast; nice double queen

your purpose in knoxville is visiting your kids or attending an event at utk it is too far away

we enjoyed the pool and gym

the price and location and onsite laundry is great

refrigerator; dishwasher-not something i needed in particular, but handy for long term guests; laundry room on

i love the laundry facility

dirty floors. no laundry bags. no morning breakfast.

had to leave before breakfast unfortunately but i was given an upgrade even with a pet without me even knowing

chose this hotel because they had an indoor pool (my grandkids were so excited to go swimming)

the basketball court across the parking lot was a great way to spend time outside as well

rooms from noise in walls, did not get room cleaning service, noise in hallways at night, dogs parking at

quick check-in, convenient parking, bed was comfortable.

i love the idea it has a pool and fitness center

great breakfast

parking was limited, and the couch was sinking in

suite has a full kitchen and small table and 2 chairs ' the bed was off to the side for a little more privacy

room functionality was great. love having dishes and a functional kitchen.

breakfast selection and quality was excellent ud83dudc4c

my stay was sort of pleasant. the room was moderately clean. there was some parking.

we had 9 people with us 4 of which were kids

breakfast left a little to be desired

hotel had free parking, which is awesome

the pool was broken and being maintenanced when we arrived

seemed like maybe people using laundry that weren t staying there

we also appreciated the guest laundry facility, which was nice and clean, and everything worked

laundry facilities. 26 quarters!!!

needed a chair in laundry room. you could hear road traffic

cleaner laundry area. washer had gunk in it as did dryer.

no laundry bags, don t forget the shampoo and soap

they offered laundry service but could not give change to use it

and clean for the most part, clean towels available inside the waterpark area, on-site guest laundry

got told to wait for a shower because there wasn t clean laundry

the kids loved the indoor waterpark and it was very affordable

not being able to find the laundry room..

no laundry room, breakfast sucks

liked the cleanliness of the room and hotel in general. laundry room was in working order.

housekeeping wouldn t let me use the vacuum cleaner told me to go to laundry room and get that one and it

// there's also not an on-site laundry facility for guests, but there is a coin laundry mat up the

i didn't have time for gym, laundry or pool but, those areas looked well cared for

laundry bags in rooms would be nice as well

parking wasn't awful but could be more. views was pretty limited.

the outdoor pool and location.

breakfast had staff cooking made to order eggs and property also had unexpected to us free wine,

several very loud kids in the hallway later at night

breakfast was nice. outdoor pool was nice. free water bottles at the front desk!

the gym and the breakfast

they even had construction going on in the parking lot at 6:30 am on a saturday and the workers were in the

was lacking real food almost everything had to be microwaved and the parking lot was confusing and not well

the bar should be in it own room away from kids view

gym was small but decent, one of the machines wasn't working and not clearly marked that it was out

the parking situation was really good

pet charge was very acceptable as compared to the competition

no parking

the laundry facilities didn t work and the staff either didn t know or simply didn t care to

the property was dirty. the laundry area was filthy.

s kfc and laundry mat with in one block

how big the rooms were and free laundry

nice morning breakfast. staff very courteous. laundry room clean room orderly

the air conditioning worked really well and we took advantage of the laundry area as we have a second leg to

bigger laundry facility

pool was nice

way the management step up to help me an my mom an kids after an unexpected accident we had to stay there no

prices at the bar were a bit high for the drinks we got that were not even made correctly

the laundry dryer was inop and not labeled

laundry facilities aren t great

and that the laundry room facilities did not work great, they barely got the clothes clean and the dryer did

i think there should be more laundry facilities.

is a hot tub if you would like to use it and a guest laundry

needed on site laundry which wasn t available.

there is also a guest laundry room which was convenient

laundry facility is also available

our stuff (i had 1 bag, and he had a wheeled suitcase) one of the housekeepers was pushing a full laundry cart

staff was friendly, close to good places to eat . room was good side, wonderful pool

may want to use a different laundry detergent because the scent in the sheets and covers smelled a little like

coin laundry needs to be electronic

provide free food(breakfast and dinner) and drinks (beverages of you choice), fitness center, pool and even a

parking was somewhat an issue when we came back late at night

kitchen needs an update, definitely has had wear and tear

laundry and gym were closed or out of service

amentities...gazebo, firepit, ev charging, laundry and pool.

we were staying there because we were a family on holiday but the laundry facilities, gym and breakfast room

not your fault but some folks with long trailers took up 3-5 parking spaces

the gym bike and peloton were broken

night time employees were working in laundry and had late night loud conversations outside the door

up to take shower they were absolutely no towels they made me walk to laundry to get one and was very rude after

wifi could have been better.

trash in pet area. no assigned parking for 1st floor parking

the pool needed better care

were migrant construction workers that were staying there and drinking beer and urinating in the parking lot at

breakfast was good

hotel breakfast had the usual options, but everything was served hot and fresh

the breakfast

the breakfast is the most basic you can get but it's free food

i had left for a few hours and thought i'd left my wallet in the laundry room he was very rude in saying no he

room we had breakfast in was very hot and too small

being told on the telephone on two different calls prior to our arrival that the pet fee was $15

the hotel was easy to find, parking was a breeze, management went overboard to accommodate our needs

i realize that this is up to the travelers to pick-up after their pet, never-the-less, it was disturbing

and accommodating, room was clean and comfortable, water pressure in shower was great, and breakfast was yummy

extra amenities include pool, workout room, business center and reliable wifi

very clean,up to date,nice management,good breakfast

breakfast was really good

breakfast was your typical hotel breakfast

cleaning not great and a homeless man in laundry room

i later saw him in the parking lot calling the fire dept

ignored the pool

the bed was comfortable and shower was good. parking was decent.

the night clerk wouldn't give us a spare blanket, and the wifi was weak

limited parking.

excellent breakfast

the parking isn't the best when towing boat.

indoor pool was not open and there wasn't anywhere that said it was closed during the booking process

wifi was intermentent and unreliable

alter the hours of pool operation, kids screaming at 11pm-12am is a bit

the weather lol because we were hoping to spend a day at the pool

extremely clean and a great view of the beautiful pool, too

breakfast was fine but the entire breakfast area was very cold

poor parking if you are towing a boat

pool was nice and services was fast and helpful. stay was very nice

staff, comfortable chair, good wifi,

didn't like the breakfast

the price was good. there were smoking rooms.

pool was amazing

the laundry, dryer specifically ate $2.50 of my money and she kept repeating

coin laundry dryers took my money and went out of order but employee didn't offer me a refund instead

pillows need upgrades, need a little bit heavier comforter. needs more parking

pet friendly which is nice, my anxious cat was

parking was tight

the laundry equipment is not being cleaned. ice machines are not on every floor.

the desk staff was very helpful and the guest laundry was

guest laundry room was clean and very

no laundry

everyone was kind and so helpful even got me an early check in at arrival

the pool was nice

the pool wasn t clean, it wasn t anything for the kids to do

dirt buildup in corners in bathroom. debris in parking lot.

parking was premium due to some construction

some fruit for breakfast, some bagels.

guest laundry room smelled horrible; the garbage was overflowing onto the floor, and the flies were

the breakfast was awesome, best scrambled eggs i've ever had at a hotel!

pet friendly

the pool is great

made her switch us rooms and she put us in a room that is pet friendly and it smelled horrible

the wifi was incredibly slow.

the pool closed at 10:00pm, our grandkids were really looking forward to swimming one last time

pool could have been warmer.

pet friendly with only a small charge for my dog

our teenage children enjoyed the pool while my husband and i used the fitness room

clean and cozy. wifi was great. comfortable environment

wifi was beyond satisfactory

pet friendly

wifi was added bonus

just fyi they will not allow pets to stay in a handicapped room

affordable, clean, friendly, if a little dates. laundry on site, working appliances.

the laundry room,snack machines,soda machines,ice machines,fridge.

parking lot wasn't well lit

no room service

all parking is under surveillance

convenient close to a lot of fast food, shopping, and laundry.

there was no breakfast.

parking.

the extra high cost of a very small pet

did not go to their breakfast.

at front desk for several minutes waiting for an employee to arrive from taking care of laundry

it was hard to get extra kleenex and dirty laundry bagsud83eudd74

housekeeping turned the breakfast area next to reception desk into a make shift laundry folding area complete

that the rooms were clean and had a laundry to wash and dry our clothes

laundry service should be updated

the laundry room was clean and the machines were new and worked very well

i needed quarters for the laundry room but had to go to the convenience store across the street

was on point, laundry convenient to the pool area

towels and wash cloths and the guy said that he had only 1 wash cloth because they hadn t done laundry

my girlfriend was forced to stand outside in the bitter cold to get change for laundry

to many trees close is on parking lot

accommodations were excellent and breakfast was great!

the hotel parking lot is well lit

clean, good breakfast, comfortable beds.

parking was also great

b inside my room and take everything i had bought my daughters that day including a xl rolling laundry basket

laundry area was

no quarters for laundry

was great, staff was amazing, breakfast was good

was very good and the woman, tammy, working in the kitchen was so super sweet

no laundry service option

laundry facilities great

person from kitchen very rude

location / gym

nice pool and gym too

there could have been more breakfast options. otherwise, the breakfast was great!!

hotel staff working kitchen was having a bad day she couldn t keep up with the guests wanting breakfast

rooms had me spoiled enjoyed the free breakfast and nice patio area if i wanted to smoke

was friendly, very spacious, heated pool room, free breakfast

on breakfast items

parking was a little weird

the pool was way too small n that is why got that particular hotel

great staff. nick the bar tender is great.

indoor pool was closed at night

pool was a little cold and when we booked our room we requested a check in time of 3:00-4:00am we

a man was shot and crashed into i think six different cars in the parking lot, laundry area on the second floor

the room was not clean - less than half a roll of toilet paper, bathroom floor was dirty, no laundry bag, dust

location,price,pet friendly,elevators,laundry room,friendly staff

staff, the bed very comfortable, room closeness to the exit, they have laundry facility.

was expired food left in the refridgerator empty cig packets and the room smelled of old laundry

have been traveling and needed to do multiple loads of laundry and called ahead to be sure that they had quarters

great breakfast. great location for travelling along the highway. laundry

no soap in the bathroom and no laundry bag

no change machine in laundry room

cleaning or maintenance staff had a laundry facility directly across from our room and held loud, lengthy

all was excellent, laundry, all round,,everything so good.

a dryer was out in the laundry room

it was clean and had a bar in the hotel

they are pet friendly

need updating, and the floors in the lobby get wet and slippery due to people coming in from the pool to use

i saw a mouse in the laundry room

staff was nice, laundry facilities available, location right off interstate,

the kids almost didn't want to go in

kids enjoyed the pool and hot tub

the breakfast was great and a perfect location for our college tour.

late checkout is a huge bonus as well as laundry facilities, snack station, gym etc

breakfast was awesome

we enjoyed the beds especially after a long day of gymnastics

hot breakfast, pool, gym and being close to the gas station.

clean room, great breakfast selection, free parking, gym and pool

to wash my clothes in the laundry room, when i went to go dry my clothes all three dryers were broken

breakfast was nice and the laundry room very helpful

well, there was splatters of something on the headboard, and you could definitely tell it was a smoking room

plenty of parking

people sitting out front smoking weed

the room was spacious, and i used the fitness

they let their kids run, jump, slam doors until 1am

hotel was full and parking was scarce due to large trucks/trailers taking up multiple spaces.

the dedicated pet area was much appreciated.

high pet fee

the rooms are mostly clean, the 24/7 laundry and vending is helpful

served breakfast

they offer a nice breakfast that doesn't close too early

pool

hotel is old, run down, dirty, lots of shady characters roaming the parking lot

i did discover the laundry room this time

the laundry is always welcome

an on-site laundry room was most welcome

the pool was really big and the kids really enjoyed it

my daughter started getting sick, so having a grocery store across the parking lot was perfect

we especially loved that we could bring our pet

nice rooms, stable wifi

great room, love the gym, bar is great, and all the details of this hotel is wonderful

also, not very family friendly great if single, married couple with no kids or kids older than 13 any younger

i must have been on a pet friendly floor, my room had a bad oder of dog.

no laundry bag available

charge people extra for premium wifi

the bar had the best drinks and comfortable atmosphere

the gym was also nice an accessible 24h

food was very good. pet friendly.

lack of laundry facilities is only negative.

the hotel needs a guest laundry facility

the pool was closed, but looked nice

big room and pretty hotel. great room service.

we had 2 kids with

open pool, free laundry, good breakfast, small/not crowded, pets allowed

also free laundry if needed

she also made sure my 18-year-old son had laundry detergent and fabric softener to wash all of his clothes that

free laundry

the kids said the pool was too small

ps4 wont hook up to free wifi

whole experience was fantastic, dog friendly with no pet fees

the front desk to notify them of the noises they only had the explanation will your next to the gym and you

ordered a fried green tomato blt for room service and the toast and bacon were burnt to the point that i could

it is centrally located, pet-friendly and has a lovely outdoor seating area

laundry service needs another set washer/ dryer due to use

my room was right next to the pool and the pool compressor woke me up several times during the night

best courtesy breakfast ever!

lack of parking for utv/atv riders was a lil annoying, while some people could park just any ole way we

the fitness center was closed for renovation

central location, good sized room. clean. laundry facility was good.

the breakfast which was included was head and shoulders above most hotel breakfasts

my kids didn't feel welcome

wish pool hours were a little later although no one really

the roof top bar also wasn't enjoyable

no self service laundry

there was no microwave in the room. they did not have a guest laundry facility.

breakfast and staff

gym was well equipped and staff was friendly

room and shower facilities, free wifi albeit a little slow