laundry service needs another set washer/ dryer due to use

no in door pool or spa

the breakfast was top notch

parking is very limited for the type of crowds that come to that area

parking could be better,i came to ride royal blue

nice outdoor pool

the breakfast was good

breakfast was adequate, but no longer had some of the items they had in past years

breakfast was great. breakfast staff was awesome.

clean rooms and we had a fireplace

parking in front of the room

the rooms are always clean and neat and the wifi is good too

wifi was good for streaming entertainment

free wifi didn't work

parking was adequate

well i did and he enjoyed a joke with my kids about on me not listening

the cleanliness, smooth check in and complementary breakfast

the kids loved the indoor/outdoor pool

well i did and he enjoyed a joke with my kids about on me not listening

hot breakfast was a treat

some fruit for breakfast, some bagels.

breakfast is so so

the staff, the rooms, the water pressure, the breakfast, the cleanliness, the comfy bed, the pool, and the view

i did not eat breakfast

guest laundry room smelled horrible; the garbage was overflowing onto the floor, and the flies were

wish it had a later time for breakfast

is always out of order the gym is always close most ice makers didn't work and no vending

pls check the front desk if you are traveling with family with kids

dirty, everything was broken. no pool,no gym, no fridge no microwave, no wifi

comfortable bed, clean linens, well equipped gym, and good breakfast.

a private party made parking a little tricky but it was okay.

out of breakfast food early

good breakfast

breakfast was fine

also, guest laundry is extra-you would be better off to go to the local laundromat

were super comfy and it was great the pool was open as we enjoyed using it

wifi was down for a couple days

pool was closed even though sunny and 85 degrees no lounge chairs at pool only dirty mold cheap

there was a full hot breakfast available; it's good to see hotels are getting back to this again

was right from laundry and right beside the house keepers area very noisy

breakfast was delicious. location is convenient location to the area

and my daughter had a wonderful time swimming in the pool it was perfect temperature

friendly staff. great breakfast. beautiful room. great location.

happy that they were able to serve breakfast again

there is laundry facilities available for guest, the breakfast that is included with your stay is above

you rarely seen the staff it looks like manager laundry person and maintenence person

laundry facilities and snack and drink vending machines

there was free breakfast, laundry facilities on site, and an outdoor pool available

ice machines didn t work, laundry was not operating per the people running the hotel

that the rooms were clean and had a laundry to wash and dry our clothes

it was hard to get extra kleenex and dirty laundry bagsud83eudd74

laundry service should be updated

housekeeping turned the breakfast area next to reception desk into a make shift laundry folding area complete

at front desk for several minutes waiting for an employee to arrive from taking care of laundry

laundry room on same floor as my room

happy to have a laundry after a day of rowing too

washing machine was out of order in the laundry facility.

parking lot was well

getting worn) pool was clean, rooms were clean, great water pressure, beds were comfortable, breakfast was

was on our route, pet friendly, had a clean room & comfortable bed & a functioning indoor pool & hot tub

property in great shape, landscaping, parking lot drive

the fact that it was pet friendly was a great bonus

bed was extremely comfortable and the spa tub was amazing

the staff was super nice, the room was clean and the breakfast was delicious.

the pool

parking lot pool, could use landscaping to shield from parked cars

breakfast was excellent and all staff members were friendly and helpful

one of the cleanest hotels we've booked, with the best breakfast. very comfortable.

the 24hr gym

laundry room free

having free laundry was a very nice extra

all good , staff so friendly and the kitchen lady at breakfast was lovely .

great staff. great breakfast.

the pool was freezing

hotel staff working kitchen was having a bad day she couldn t keep up with the guests wanting breakfast

on breakfast items

was friendly, very spacious, heated pool room, free breakfast

was friendly, very spacious, heated pool room, free breakfast

rooms had me spoiled enjoyed the free breakfast and nice patio area if i wanted to smoke

our room was right above the laundry room so i think they were running the washers

the wifi signal could have been a little stronger.

wifi connection was poor

spider in my bed no wifi cable tv iffy and they know they are the only game in a small town low budget and

affordable, clean, friendly, if a little dates. laundry on site, working appliances.

the laundry room,snack machines,soda machines,ice machines,fridge.

the pool was not clean

thin walls so you could hear what your neighbor was watching on tv; you have to pay to use the pool

the smell the filth the shabby everything the wifi didnt work no coffee maker no clock

i needed quarters for the laundry room but had to go to the convenience store across the street

towels and wash cloths and the guy said that he had only 1 wash cloth because they hadn t done laundry

the laundry room was clean and the machines were new and worked very well

was on point, laundry convenient to the pool area

the indoor pool was lovely for someone who had younger kids. there is a laundry room on site.

late checkout is a huge bonus as well as laundry facilities, snack station, gym etc

there is the added bonus of free parking and free breakfast

pet friendly. decor was bright and new

parking closer

i would have like to see a slightly larger selection available for breakfast

all was excellent, laundry, all round,,everything so good.

a dryer was out in the laundry room

the pool was not open i wish we would have known that beforehand

was no wifi working and there was no breakfast which i had specifically requested when

menu for room service does not mention $4

pet friendly

staff was kind enough to help us fix a booking issue which was incorrect regarding pet friendly.

breakfast was very good, especially considering the current health restrictions

due to its popularity car parking lot was close to full on a friday night.

customer service, offered my kids snacks and water they loved that

staff was nice, laundry facilities available, location right off interstate,

i saw a mouse in the laundry room

be careful if you are towing as parking isn't really large enough.

could have used more parking spaces

kids had fun in the indoor pool

i get it as a fee if the pet does something wrong, but the charge was a little much

pet fee was a bit high. $75, vs $50 in blacksburg, va. nice bath.

no parking fir truck and trailer

staff was very kind, breakfast was delicious, my grandkids loved the clean pool

great free breakfast

an on-site laundry room was most welcome

i did discover the laundry room this time

the laundry is always welcome

the pool was really big and the kids really enjoyed it

parking when i arrived back at the hotel at 9:30 pm

the rooms are mostly clean, the 24/7 laundry and vending is helpful

room was excellent breakfast was amazing. enjoyed everything

it had a pool

were missing coffee cups in the room and i understand we took a pet friendly room it still should be

people next door were smoking so much pot we almost had to leave

to wash my clothes in the laundry room, when i went to go dry my clothes all three dryers were broken

breakfast was nice and the laundry room very helpful

plenty of parking

parking lot was a bit smaller than expected but we always found a spot so no real issues.

non smoking room had ashes in the balcony and could still smell smoke.

the laundry facilities didn t work and the staff either didn t know or simply didn t care to

the property was dirty. the laundry area was filthy.

the business center and the laundry room were both broken

s kfc and laundry mat with in one block

i almost forgot laundry facilities permanently closed at this location

and clean for the most part, clean towels available inside the waterpark area, on-site guest laundry

got told to wait for a shower because there wasn t clean laundry

no laundry bags, don t forget the shampoo and soap

they offered laundry service but could not give change to use it

manager mike was nice. wifi was strong but not secured.

disruptive neighbors, lack of laundry services and clean linens/trash bags and toilet paper, the tv had awful

staff, the bed very comfortable, room closeness to the exit, they have laundry facility.

location,price,pet friendly,elevators,laundry room,friendly staff

was expired food left in the refridgerator empty cig packets and the room smelled of old laundry

the room was not clean - less than half a roll of toilet paper, bathroom floor was dirty, no laundry bag, dust

broken dryer in the laundry facilities

they have an onsite coin laundry

have been traveling and needed to do multiple loads of laundry and called ahead to be sure that they had quarters

no laundry bag

no soap in the bathroom and no laundry bag

bigger laundry facility

the air conditioning worked really well and we took advantage of the laundry area as we have a second leg to

i definitely made sure that my kids showered after swimming

wifi was horrible. only stay connected for a minute or two.

restaurant/ bar onsite

laundry and gym were closed or out of service

amentities...gazebo, firepit, ev charging, laundry and pool.

we were staying there because we were a family on holiday but the laundry facilities, gym and breakfast room

wish there was indoor pool available

very clean, very nice gym, breakfast was fresh and staff attentive

not being able to find the laundry room..

no laundry room, breakfast sucks

// there's also not an on-site laundry facility for guests, but there is a coin laundry mat up the

housekeeping wouldn t let me use the vacuum cleaner told me to go to laundry room and get that one and it

liked the cleanliness of the room and hotel in general. laundry room was in working order.

night time employees were working in laundry and had late night loud conversations outside the door

up to take shower they were absolutely no towels they made me walk to laundry to get one and was very rude after

room was clean i had pets with me and there was plenty of room to exercise the dogs

i hated that the pool is closed. that was 1 of the main reasons i booked at that location

also the cable and wifi kept cutting out

laundry facilities. 26 quarters!!!

needed a chair in laundry room. you could hear road traffic

we also appreciated the guest laundry facility, which was nice and clean, and everything worked

seemed like maybe people using laundry that weren t staying there

cleaner laundry area. washer had gunk in it as did dryer.

pet charge was a little steep

more space for kids

accommodations, good location, but be warned about them being pet friendly - the charge the highest pet fee that

breakfast was nice. outdoor pool was nice. free water bottles at the front desk!

not to hilton standards, signage was poor for parking lot. it needed a deep clean

may want to use a different laundry detergent because the scent in the sheets and covers smelled a little like

coin laundry needs to be electronic

our eyes were burning from just watching our kids swim

the service is outstanding; the perfect place to stay with kids

limited gym equipment

i didn't have time for gym, laundry or pool but, those areas looked well cared for

laundry bags in rooms would be nice as well

few minor things like trailer parking - there wasn't any, but we had to make do

however, the fact that the food is very well made and cooked on the spot in the kitchen sets it apart from

breakfast was awesome. all staff were super friendly and went out of their way to help!

the staff (sharon) from the front desk to the bar tender (rebecca) to the morning breakfast hostess (amanda)

pool and hot tub wasn t working.

any one s fault but the fire alarm went off at 4:30 am and i went out to the parking lot

the parking is close to the facility and safe

the parking situation was really good

the breakfast

back parking lot dimly lit.

suite has a full kitchen and small table and 2 chairs ' the bed was off to the side for a little more privacy

the included breakfast was varied, great and in a comfortable dining room with a fireplace, very cozy

hotel, great room, great breakfast with actual plates and cups instead of only wasteful disposables

is good location////did not have use of bar kitchen for the 31st and 1st

the indoor pool was pretty cool in its temperature, so be forewarned

swimming pool was really cold

we were able to socially-distance outside with friends & watch the kids in the pool at the same time

seems as if the hotel may have undergone a recent renovation, the pool and shower were very nice

is a hot tub if you would like to use it and a guest laundry

location, on site laundry and a hot fresh breakfast

the laundry was far away from room

needed to do laundry and had no coins

i think there should be more laundry facilities.

no laundry service option

laundry facilities great

exceptionally clean. room very spacious. great parking. check out was easy.

the bar and bartender and outside fire pit was fantastic!!!

am enraged that i have to pay full price for a stay at the hotel when there was no wifi(for work) and i wasn

breakfast-eggs and sausage were rubbery

it was a bagged breakfast.

the cleanest and the pool

my stay was sort of pleasant. the room was moderately clean. there was some parking.

breakfast buffet was not really a buffet, more like a deluxe continental

door keys would not open the pool

accommodations were excellent and breakfast was great!

was very friendly and helpful with parking our moving truck

the staff was very friendly and to my surprise, the breakfast was pretty good

to many trees close is on parking lot

the laundry equipment is not being cleaned. ice machines are not on every floor.

no laundry

the desk staff was very helpful and the guest laundry was

guest laundry room was clean and very

wifi was fairly good

our stuff (i had 1 bag, and he had a wheeled suitcase) one of the housekeepers was pushing a full laundry cart

needed on site laundry which wasn t available.

there is also a guest laundry room which was convenient

laundry facility is also available

good option for staying with a pet. everything was amazing.

also the restaurant and bar on site is such a convenience

breakfast and the staff in dining room and kitchen were excellent

nice bar and patio to sit out on

was great rooms were real compfy pool was real crowded did not get a chance to swim but not hotels fault

there was a 2 rm sweet with a king bed, where we could close the door and be separated from the kids

is no laundry on site, the room was okay, but we booked a king and got two doubles, but when we checked

hotel i have stayed, had hot breakfast, egg, sausage, waffles, plus cereal, and pastries

breakfast was mouth watering

outlet face plates, party in the parking lot, was surprised my car wasn t broke into, crackheads hanging

the wifi did not work and the tv had to be fixed

breakfast is kind of bready, they had toast, bagels, waffles, cereal and yogurt

i wasn t interested in breakfast but coffee

hotel breakfast had the usual options, but everything was served hot and fresh

the breakfast seemed like an afterthought with no cups for travel coffee

the breakfast

no quarters for laundry

b inside my room and take everything i had bought my daughters that day including a xl rolling laundry basket

laundry area was

appreciate that i had to pay extra for better wifi

kids slept well

the laundry, dryer specifically ate $2.50 of my money and she kept repeating

coin laundry dryers took my money and went out of order but employee didn't offer me a refund instead

kitchenette sink faucet installed backwards

spacious room with kitchen area and plenty of storage. clean floors and comfortable bed.

place to stay,when i travel through knoxville this hotel is always clean and has a full size kitchen and the

the laundry room is free and for a long stay that was a giant plus

though they had free laundry facilities,most of there machines were out of order

clean, comfortable, on site coin-less laundry facility

we used the laundry room twice and it s free so that s really neat

also there were free laundry rooms, all you needed was detergent

housekeeper was across in another room when i returned later that night at 11pm i still had dirty laundry and

i traveled with my dog and i was told the place was pet friendly however there was nowhere for my dog to go to

nice bar area as well

no complimentary breakfast only coffee.

i had to walk across parking lot to another hotel to purchase very basic sundry

parking was a bit hard for late rrivals

parking was a little weird

the carpet was soaking wet ny the window and air conditioner. and the pool was freezing.

didn t like the fact that the indoor pool was cold and there was no hot tub as stated in the description when

parking was limited

laundry room, fitness room, my room

a bag breakfast due to covid, but i'm sure a real breakfast would have been better

pet fee was $75 non refundable

great room, roomie, friendly staff, pet friendly

the location. the free water bottles. the breakfast was good.

location, cleanliness, and staff at breakfast time.

location no pets allowed pool staff clean interior/smell/lobby

kids love to swim it keeps them content with something to do while staying

breakfast

was very pleased with the location and ease of parking

need a quarter machine for laundry and one dryer didn't work, but everything else was great

the next room was 2 down from laundry room, the noise woke me up the first

laundry room only took quarters and no machine for change

huge hotel room and the pool was great

comfortable bed, amazing water pressure in shower, very clean and well maintained, wonderful breakfast variety

the only concern i had our entire stay was the laundry room smelled like weed

no directions on the signs on where the laundry is.

one washer one dryer and the laundry room was on the second floorud83eudd26ud83cudffd

the pool was really nice and our kids really enjoyed it

only thing we didn t like was the hours of the pool closed too early

to use he guest laundry but it as taken past the wee hours

clean laundry room, clean pool, i cannot emphasize that being a maniac about clean is the key to good

the hotel was mostly empty but the clerk still put us across from the vending machines/laundry room

location of our room was prime, close to the ice/vending machines, parking, laundry, pool & front office

apparently 130am is a good time to do laundry and slam doors

no breakfast, lobby under construction but rate was reduced so im happy

breakfast and nails through our parking lot as well as broken glass

breakfast and nails through our parking lot as well as broken glass

no breakfast available

construction materials blocked the entire entrance and parking lot

free laundry and gym are a plus

and the free laundry is a huge plus

i appreciated the free laundry room (good quality washers/dryers)

fitness room; outstanding breakfast; very nice kitchenette; outstanding laundry room; bed is very comfortable

very clean. although we didn't partake in breakfast, it was available. small kitchen was great.

the hotel needs a guest laundry facility

lack of laundry facilities is only negative.

ready after we called it in and it was only moments literally before they closed for evening, and bar staff

bed was comfy, parking free, and was allowed early check in

the bar remodel is terrible it looks like a dump hotel bar. however, the bartender is amazing!

great location which was close to highway. nice lounge/breakfast area. loved the fitness room.

nice pool

quick stop off the highway; kids enjoyed the outdoor pool; breakfast was good

was nice and clean. staff was awesome. free breakfast. would stay again when in the area.

location was ideal for my business, execellent facilities breakfast area, fitness room

no laundry bag available

ordered breakfast through room service

room service menu was a bit limited

although it does not have a dining room, room service meals are excellent, and there are also many restaurants

the bar and restaurant are very nice

central location, good sized room. clean. laundry facility was good.

the lobby, coffee bar, gym, rooftop bar, and our beautiful too

have liked to be able to take my kids up to the rooftop at night for the view & to take pictures

pool, clean & big hotels rooms, friendly stuff, free breakfast was delicious, and location was key

at the front desk for a good ten minutes just to check in (at midnight with 3 tired kids) the valet smelled like

loved that it had garage parking, the employees were welcoming and friendly, the bar area/restaurant area in

breakfast was a little expensive. prices i would expect for room service not dining room.

even better, was the hotel's pet friendly attitude

great room, love the gym, bar is great, and all the details of this hotel is wonderful

snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn t wanna go to bar area

no self service laundry

there was no microwave in the room. they did not have a guest laundry facility.

room and shower facilities, free wifi albeit a little slow

top bar was nice atmosphere but has only local whiskey brands

location, pet friendly even though pet area is across busy street

the property had a great outdoor space with a bar and food

also, even $40/night hotels provide free wifi

would have liked to have some menus for that restaurant and/or other nearby options, since room service isn't

really good gym/fitness centre

for pet fee not explained in booking

out of coffee at breakfast

of covid-19 it was just a breakfast in a bag

kitchen was

very nice lobby and breakfast area

breakfast was good

the hotel also had a very nice indoor bar and outdoor patio area with a gas fire where you could sit out and

the bar was a little bit overpriced- $30 for two glasses of white wine:) but definitely will stay again

the gym was well lit, all the machines worked and enough dumbbells and a universal

needs more of a bar than the brightly lit bistro.

bar downstairs for food was slow

she also made sure my 18-year-old son had laundry detergent and fabric softener to wash all of his clothes that

also free laundry if needed

open pool, free laundry, good breakfast, small/not crowded, pets allowed

free laundry

was decent, kids enjoyed the pool although they wish it was bigger, next time i may consider getting 2 rooms

couldn t find the laundry room for guest , breakfast was wack had go out go out for breakfast nor was our

the laundry room was cheap, but bring quarters as they don't do change and the gas station next to it

the laundry facility as well

one of the reasons we picked the property was the guest laundry

i needed to do a load of laundry

no heated pool or fitness center or laundry facilities

on site laundry would be super convenient

carpet

pool was closed

no internet you have to use red roofs wifi and went on off all the time