wifi is super strong

the wifi worked well and the room was clean and comfortable

the room i got was pretty basic, with the window opening indeed to the kitchen, but nicely decorated

when i asked about them (like the pool, coffee/tea maker, kitchen, fridge, etc

wifi was good and room pretty quiet

no laundry service,

only thing that would have taken this stay up a notch is to have wifi available in the room

the bar was just right for a pre-dinner snack and drink

you have to pay to get wifi in your room.

there is a parking lot across the street which they will guide you to

wifi very unstable

wifi, hot strong shower, very friendly and helpful staff, beautiful premises, very clean room and

excellent breakfast and lunch

wish the restaurant was open earlier for breakfast and stayed open for dinner

the breakfast each morning was healthy and delicious

breakfast was amazing

and wifi also seemed to turn off

no dinner, no laundry service, jacuzzi was out of service when we went

missed so much to drink coffee night time, we asked at reception at 6pm but they just said the kitchen was locked

the view is amazing and the breakfast was good

only the fact that the pool was closed by the time we stayed there.

the bungalow, the pool

cheap and quick laundry service

uncomfortable beds and pillows, no hot water, wifi didn't work

the wifi works everywhere in the property

the free wifi didn't work.

kind staff. nice place with tons of plants. good wifi.

was hot water, good wifi, a good breakfast, and daniel and his family were accommodating and friendly

the breakfast was great and the wifi was good enough for a skype call

wifi did not reach room

was friendly and attentive, there was free drinking water and in guatemalan terms good wifi

balcony room costs a little extra and just looks over a parking area

location,laundry

whole place needed a facelift, entranceway was piled with plastic buckets and laundry

good value for money, nice staff, laundry service.

and a big fridge, set back away from main road so a lot less noise ,hot water and in house laundry service

affordable laundry service

accommodating, helpful and always happy to answer questions, assist with arranging things like laundry and

breakfast in the morning was delicious, and the staff were all incredibly friendly and helpful

the wifi was almost completely dysfunctional

wanted a value stay for 2 nights, away from the bar scene, with a pool and a kitchen

pool area: there was a car parked in the pool area and there were no lounge chairs

the breakfast included and that it is in a good location

location of our room at the end of the garden area) and i d of liked the option to do my own laundry as some

it has great laundry and good breakfast

kitchen that is kept clean, the staff is super helpful and friendly, and they even provide a laundry service

great laundry service

laundry service would have made it complete and the music can be quite loud (although we liked the

in fact they forced us to use their laundry service - which was expensive

i paid an obscene amount for laundry, 90+, where i have previously been paying 20 for the same amount

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire

you had to send your clothes to laundry to get them pressed

room service was also not good

the breakfast was served rather late at 8 am and not before that

maybe it was just that day and apparently bar in front gonna be demolished soon, so hopefully no more music at

loud music at night from bar above

loudly music from the bar upstairs

however, it was still loud, a bar above, loud people in the middle of the night going back to their rooms after

they helped us with arranging shuttles and offered laundry service

we had the best laundry service in 4 months travelling

the laundry service is very expensive, might be better to do it next

wifi didn t work except sat in certain parts of the corridor outside my room

the owners were very friendly and allowed us an early check in as the room was ready

wifi didnt work

couldn t connect to wifi properly there s no green are in front of the new building

poor wifi

the staff was helpful with setting up a jetski rental for myself to take my kids

the wifi was rubbish throughout the whole hotel so we needed the phone because we couldn t organise

clean rooms, good location, quieter location than some, restaurant on the property, did my laundry quickly

was very clean, friendly staff, good laundry service

quick laundry service

they also will do your laundry for a fee and serve a great breakfast menu each day again as an extra cost but

was very nice and helpful with any request from laundry service to transportation

the showers were good, the internet was fast, the bed was comfy and the breakfast was good!

breakfast was good. nice view from outside breakfast terrace. short distance to all facilities.

breakfast could improve a little bit

friendly staff, breakfast

location and breakfast

it offers laundry services and the stuff is friendly and smiling

-they also provide laundry service for an extra charge

the location is great, the laundry service was quick and clean, and the staff were friendly

the staff were very friendly and assisted with laundry and other documents that we needed printed

great value laundry service, comfy bed

very friendly staff, helped with a very efficient taxi and laundry service

overcharged for a load of laundry ($17)

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

parking is around the corner in private lot

hot water was strong and wifi was just okay but better than most parts of guatemala

really clean, hot water, parking available, and there s a possibility to do laundry, which we used ;) it

breakfast, lunch, dinner and laundry available

laundry service

they did my laundry for me for 20 quetzal us and hung it up to dry and everything

hostel offers reasonably priced japanese food, laundry and even printing/copy services

i like the location and the view. cheap laundry service.

kids crying in the morning

if you have kids, they have an excellent play area, including trampolines and playsets

the ease of parking was also great

if you have kids, they have an excellent play area, including trampolines and playsets

very difficult to sleep with the hotel generator, local traffic, hotel moving laundry in the early hours etc

wifi, free secure parking, comfy beds and good hot water pressure, helpful staff, great ac, good laundry service

clean, great location. staff was super friendly. great pi for families and kids!

excellent location, clean, has a gym, everything we needed.

the big plus for us is the kids' club on the weekend, including an open-air movie night with popcorn on saturday

have laundry services onsite

we got our laundry done here with a 24-hour turnaround

the wifi didn t work well in the room

location is close to where to take the boat. friendly staff. free parking.

i felt safe using the parking as well

the hotel was very clean and the sunday breakfast buffet was fantastic

location is good near the lakefront, and breakfast is included which was good

wifi connection working perfectly from the room, so could join an online session

rooms, lovely toiletries, fabulous complementary breakfast, beautiful planting made the hotel very relaxing,

location, value, views from property third level terrace, breakfast, overall it was great

beautiful views of the lake and volcanos, great breakfast, lovely pool and terraces to relax

parking, staff ud83eudd47, balcony and pool.

parking, close to where we wanted to go walking distance stores, restaurants & attractions

so you get restful sleep, the breakfast was one of the best we had

terrible wifi and cel service

wifi didn t work

for example the pool has a price to use

no laundry facilities

the family dinners are a must :) laundry service is good and fast (external lady)

lots of daily social activities (some paid, some free), the vibes are super chill, there s a laundry service

our kids (teenagers) loved the family style dinners meeting other travellers

not the best wifi connection incase you need to work online!

laundry service, very expensive.

lastly, the laundry service at the hotel was really expensive

fantastic room with garden seats and fireplace. great service. authentic, unspoiled town.

wifi was fast enough to stream in my room

i did eat breakfast - one day with toast and coffee, skip that and just lay the extra q for the american

lee and elaine will let you do a load of laundry in their washer

the outdoor kitchen was perfect

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

the wifi was satellite but didn t work except for from a few specific places.

nice furnished kitchen area with patio

accommodating they graciously upgraded our room before we got there and even helped us with laundry

the hotel also arranged for a great couples massage, laundry service, and a private boat tour of the lake

we felt very welcome and every morning enjoyed coffee and a wonderful breakfast over looking the lake

especially the owner of the resort and the bartender at the swimmingpool

highly recommend drinks at the bar with darwin and any and all food items on the menu -- you can't go wrong

so much anything to dislike, but they will need to carry out maintenance to pool area soon

only small area for improvement would be the pool service, as there was no service to order drinks or cocktails

wifi is extremely weak in all areas (room, reception, restaurant :(

nothing we didn t like, but be warned there are a lot of steps if you want to use the infinity pool

- absolutely incredible, breathtaking, tranquil from most of the points in the hotel: restaurant, pool area,

fast same day laundry everything is good

however,the bar is opened til 9:30 p

wifi

the wifi is spot on

the wifi capacity is not strong enough to stream the music for the bar and also be reliable for guests

kitchen was not clean

the wifi didn't work at all while we were there

you can t use the kitchen, you even have to pay for boiled water if you are wanting to make a tea

front gate was a bit tricky (just get staff to show you how) and a few lingering pests in the kitchen, normal

loved staying in the cabin, having use of the kitchen, free use of kayaks

haha the breakfast each morning was phenomenal

the breakfast was delicious (please get the chilaquiles)

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

i looked forward to coming home each night and relaxing in the pool and room

and the breakfast was sooo good

breakfast was good as well

although two people are doing their laundry in the lake, it is crystal clear water

good food in the restaurant and there is also a kitchen where you can make your own stuff

would have liked to have wifi in my room, but i was able to get it out on the hotel's rooftop deck, which was

was served in the hotel but the kitchen was large and useful

the kitchen was well equipped, everything worked perfectly, there was free bottled water, wifi worked perfectly

the staff are fantastic, so friendly & helpful nothing is too much trouble, did our laundry for us for a great

they have a jacuzzi, offer laundry service and help you with tours

we also had laundry service done for a great price

too bad the rooftop is only used for hanging laundry as it has a great view

wifi in reception area was great for our video calls

there is a laundry facilities, massage, salon, and tour companies very close

the owner is very nice and the breakfast is great

they have a restaurant lake front and they include the breakfast in there as well, super nice

here, but a restaurant with the same name 10 min away that has a lake view (maybe a coincidence) wifi didn't

it was clean and nice, the breakfast was really good.

had my laundry done by the hotel, and they lost my pants

also the laundry service was nice because they don't use a drier but let it sundry :d

good, nice service, laundry

super pleasant - excellent service, great recommendations, superb morning sunrise tour, arranged laundry for us

there was a gym on the roof where there was also a great view. great laundry service too.

the staff were really friendly & provided a laundry service

they also offer a laundry service in the little shop at the bottom

tienda next door does laundry

good laundry service available too

best view ever. super chilled rooftop terrasse. very cheep laundry

laundry facility at your doorstep at a great

also there was wifi up until the exterior of the hostal near the lake which was nice

wifi wasn't strong

large room, good breakfast, reliable wifi, great lake view

i dropped my laundry at 9pm and got it back at 9am next morning

was good, the rooms were clean, the view is fantastic, and seeing the ladies bathing and doing laundry below

breakfast was good, the hotel was beautiful and the view was breathtaking

they arranged a breakfast sandwich for me as i had to leave before the included

traditional guatemalan breakfast, very healthy and refreshing.

with lake view and reggae music + good pricing, great value for money + some services like laundry (separate

the laundry facilities don't work

felt dirty and old, the place is pretty run down and there was almost nothing in the kitchen

wifi did not work in the room. quite noisy at night because of the neighborhood.

the building is fairly new so clean and wifi was good other than a few power cuts which can t be helped

super helpful and kind laundry service q20 per kilo

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

they can also book tours for you and they offer a laundry service

staff is very nice! hot water en wifi work good enough for working. location perfect!

you want a room service you have to ask for it each day

com had laundry services listed in the facilities however when we asked one staff member they said there

), use the canoes and there is also a laundry service

i had my laundry done and they lost 2 of my favorite garments

a bad experience with the hotel doing laundry

i ate at the restaurant for my free breakfast and for dinners