wifi was not available in the rooms

the rooms were clean, and there was very ample parking

of the parking was a little difficult to do, especially if you're a visitor less familiar with narrow

we had dinner and breakfast in the hotel and the food was good

nice traditional breakfast

we needed to use the laundry service and the lady in the reception arranged everything for us and the guy who

access to laundry services and good breakfast

the bed confortable - wifi is good and has a good coverage - restaurant food was good - safe free parking lot

breakfast was included and delicious

staff was friendly and breakfast was yummy

i had my laundry done when i first arrived, which was done perfectly, very quickly, and for a great price

did my laundry promptly and well

breakfast was very good

good breakfast

nice breakfast (the common breakfast included gallo pinto -beans and rice-, eggs and fruits, but they

breakfast is very decent and staff are super helpful

slow wifi, no brush on toilett, aircondition very loud

is good (you need to tap your room key to reach your floor) and there's ample free indoor parking with elevator

time i was there i just signed for room service and they just put it on the bill when i signed out

it was located in an excellent location with convenient, safe parking

breakfast had good choice. location in quieter area of town which suited us well.

the breakfast not very interest.

grounds, pool and indoor spaces

on arrival, everything about the hotel, its garden and pool, exceeded our requirements

breakfast was wonderful pool amazing gardens beautiful as always staff very friendly and helpful

very nice breakfast

the included breakfast was very good; particularly enjoyed the fresh fruit, good cheese and fruit juice

excellent. excellent service, delicious breakfast and very friendly

gym was fine and well ventilated

gym, breakfast, wifi okay

to irazu volcano, kind and helpful staff, great restaurant right next door, clean room, private parking behind

we didn't like breakfast, but it comes in a form of coupons to the restaurant and there is a pretty big selection

nice staff, very good breakfast, good wifi, large and clean room.

big room, comfortable bed, quiet place , very good breakfast.

breakfast does not start til 6:30 but you can brew your own coffee in the common area if you are an

the staff is very nice, the breakfast is good, and the room we stayed in was comfortable and has nice big

it's a quiet place hence you can sleep well.the breakfast is good and prepared freshly.

parking not comfortable. no running hot water.

good breakfast, and off-street parking available

i had to book last minute and late at night, but they were able to accommodate me, show me the parking, and

backyard is beautiful and peaceful the hostel was welcoming, clean, comfortable, hot water, free breakfast

name on booking.com does not match name of hotel. profile says there is a spa - there is not.

location, great to have free parking for my car, very good full breakfast with 2 options, super nice staff and

in this hotel we had the best breakfast of all our stays in costa rica

haggard arrival, the kindly whisked our bags away before settling us down for a delicious local breakfast in

parking situation

access to parking is difficult for a sedan....good for an suv.

parking is limited so there can be some shuffling but minor really

the hotel has a bar next to the entrance, where you can sit and get some beers for a small price

good breakfast typical food from costa rica and local coffee

laundry could be arranged via reception

hot water for tea and coffee in a central spot. info about laundry services.

was going to have my laundry done, but there was a lot of miscommunication between the staff (bring it at 6am

breakfast is great and also the bar next to the hotel is a nice place for a dinner

the breakfast was awesome and very delicious

breakfast great- staff were very helpful

breakfast in an open air patio surrounded by plants and birds was very pleasant

breakfast was tasty, well cooked by cesar the head chef and his staff who also took time out to

the breakfast time is from 7:00-8:00, which is a joke / scam

breakfast was great, location was convenient to walk to historical centre and train station

nice location. free parking. nice staff. free coffee in the morning.

parking place for free

super helpful staff, they welcomed us late at night and helped us with parking and taking us to our room

i did not use the parking, there were not many space

the staff was helpful and super friendly; also, free parking for our rental car

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

great bar and breakfast

didn't close properly leaving an inch gap in one corner and letting all the noise from downstairs bar in which

the wifi didn't reach my room, but it was fine in the lounge area outside my room

overpriced for what it really offers, deluxe room with spa bath we booked was all mould on the ceilings, hairs

no clothes iron available. wifi is good, not great.

hot water, change of the bed, cover other than a top sheet, screen on window, second trash can, laundry facilities

clean and secure, quiet inside good wifi.

wifi is very good

wifi was way too slow, roaches all over the bathroom, just one toilet paper roll, was the half of

wifi, good outlets and a very very clean bathroom

when back at home base, the staff is always attending whether it's laundry, a simple towel, car rental, excursions

room was by bar but they close up by midnight breakfast

there seems to be a lack of consistency out of the kitchen and breakfast was a bit late

free basic tico breakfast & coffe in the morning

front desk girls are fabulous and the bar ladies

very fair price for laundry too

welcome us after a long day of travel with bottles of water and assistance to our rooms, did our laundry for a

they also washed, dried, and folded our laundry in 2 hours for $10

the staff members were very helpful and helped with laundry

the laundry service was perfect

the hotel also provides a laundry service which was efficient and good value for

delicious cafe attached and a nice common area next to the rooms with kitchen and dining area

a bigger vehicle passes by, no hangers/shelves/closets, water in the shower was only lukewarm, wifi was slow

the cleanliness of hotel was excellent and also the breakfast was very good

wifi not great in back room, and hot water in shower was impossible to control so was either too

staff was perfect and they really helped us with doing a lot of laundry for us in 2 hours

laundry services were not good, all clothes came back still smelling bad and had been just stuffed

offers services like transport to the airport, and, i think, laundry (both for a price)

great design, convenient amenities, comfortable bed, great local location, laundry available

everything you need is available right there: laundry, transport, massage, yoga etc

she told me i could have my laundry done on sunday

also, the surrounding area is not safe to walk around in at night (and especially with our small kids), so we

great wifi service comfortable room good breakfast

pool and a little gym as well

there is an exceptional wellcared for out-door pool and garden area with different cabins and areas to sit in

this was a nuisance expensive laundry

great staff, very friendly and helpful, clean room and good breakfast

dunn inn is across the street from a casino

nice staff decent breakfast great wifi spacious room went for dinner to a hotel restaurant and there was a live

had a room without a window it was very noisy at night due to the casino over the road, working girls and police

drop off laundry-and you get it done by the end of that day

very good wifi coverage

air con and wifi work very well

or my group but very obvious what is going on - there is a sex toy menu in your room next to the room service

excellent breakfast. excellent location. downtown close to everything. polite friendly staff.

you are traveling with kids or want some peace, read this** this is without a doubt, the worst experience i had

-the parking: it was all an entire nightmare, when i arrived, first thing i did was request access to

parking really small only for 2 cars left my car outside and was vandalized

wifi worked well

staff were an hour late with the laundry service and we were concerned about missing our bus

decent breakfast and good location

good wifi

beautiful floors, high ceilings, comfortable beds, great little gym & comfy jacuzzi above pool

elegance of this restored historic hotel the cooked to order breakfast the location for a pretty walk to

location, free parking, lobby, staff, room service

you had better towels in the gym

the breakfast buffet is expensive our fellow travelers paid less money for the room yet their

we had the pool for ourselves

location and facilities (pool, gym and restaurant)

laundry delayed at reception without explanation about requiring payment prior

staff was friendly and helpful and they had great amenities like laundry, a gym, and free breakfast

also, i like the laundry facilities

laundry on second floor

location, excellent buffet breakfast, coin operated laundry machine, friendly staff, great wifi

i was grateful to have laundry service

the only missing thing was that they have only one breakfast

food in the bar very good

breakfast and shower were good.

there is a lovely front porch and bar area

very secure and good breakfast to start the day

breakfast was an option of white bread toast and butter/jam or cereal

no free breakfast, vendors asking to take you places and tours. aggressive .

staff, very nice breakfast, large clean and comfortable rooms

full breakfast still not available.

there is a full common kitchen, detached from the units

nice hotel, great breakfast , good pool. walking distance to heredia. would stay again

i took breakfast in the room, although they provided with free room service for this, and the breakfast was

loved the bathtub design in the room and the little kitchen

the pool closed early

the laundry service.

the laundry or the cast of stomp was in the room above mine

sloppy - long check-in time, laundry not same day, no fridge in the standard rooms, many rooms with windows only

roberto road with us showing us the labyrinth of a way to the parking garage

extremely hard beds and pillows. bad wifi connection. slow service in reception.

traditional hotel and breakfast in the middle of a bustling city

wifi works fine in the room

a few hours before our flight - nice and clean - great location - good breakfast - nice swimming pool

breakfast was tasty, the hotel was comfortable and in a great location for exploring the centre of

little cafe on premises was nice option to get some room service and small breakfast in the morning

i got 3 different answers about laundry, phoning reception or restaurant don t always get through either

wifi connection not working well in the top floors and breakfast restaurant

room service for morning coffee would be great. also late night snack menu for the room

great restaurant and rooftop bar were good

was very comfortable, although the bathroom tile and spa were old and marked

and laundry available

i really liked the breakfast.

breakfast was a bonus

central location, comfortable room, fast wifi, good shower.

wifi was great

bed, spacious room, clean, good wifi, felt a secure hotel in a rather less safe area of

no hot water, very noisy, wifi barely cannot access, the staff don't speak english.

really like this hotel, the room was really clean, the staff very nice, they have hot water, the wifi was good

to both bus stations we needed, staff were accommodating, wifi was decent, there is a music station that is

charges for room service and laundry

got charged $22 for a laundry bag

only but would be that the live music in the bar could be at times a bit high, and the open concept for the

good gym quiet comfortable large room with safe good central location close to everything

hotel, but one pet peeve is the powdered/gross eggs in the buffet

i had to ask 4 times about the laundry service before one receptionist could answer me, the first one simply

wifi was sometimes on & off

great staff and awesome breakfast served every morning with fresh fruit, coffee american or tico to chhose

the breakfast is simple, but enough

breakfast was alright, you can sit on the balcony while enjoying your coffee

the staff was amazing and the laundry service is perfect

the laundry service was amazing

plus we could do our laundry (with an extra charge)

and angie, the desk people, also cook breakfast and clean and do laundry too

quick laundry service

wifi was good, we could make tea and have coffee during the day

sent by katharina, and he was so nice and stayed at the airport with me for 2 hours, made a wifi hotspot to be

used the laundry service which was very fast

the laundry service has a pay by number of piece of clothing price.

price/quality is fine, friendly staff, quick laundry service 2 hours or so and cheap

the cleaning staff washed my personal laundry for a reasonable price

staff are wonderful, kind and understanding. breakfast was good!

location. quite good value. polite staff. strong wi-fi. laundry service in reasonable price.

the hotel is above a bar which plays loud music the whole night.

very noisy on a friday night with the karaoke bar and traffic.

a little difficult to find. not a great neighborhood around it. bad wifi

area is a bit sketchy at night, the music from the bar is very loud and most of the rooms have windows facing

like that they have laundry service and airport taxi shuttle

one window looked over the laundry room and the other over a hall way

the family who owns the place were very nice and helpful and they had a very good breakfast

breakfast was good

the breakfast (choice of three) was hearty and plentiful

i asked and paid them $5m to do a huge bag of laundry which was super helpful as we were headed to cancun from

the main issue was being next to the laundry room which operated all night long

working wifi no hot shower

unable to connect to wifi

wifi is not that strong and the noises at night from the restaurant and bar next doors!

price 24h check in wifi was good

good value, friendly staff, very clean, early check in allowed, good location for busses

very close to tica bus station. room was comfy enough. wifi worked well. hot shower.

location in downtown, nice staff, bed was pretty comfortable, ceiling fan, decent wifi

the wifi was also pretty good

wifi in room could have been stronger, but it was ok for whatsapp texting - if you needed phone or

good wifi and top clean room

the pool was a bit damaged with missing tiles in the bottom

after complaining to you about non-functioning swimming pool (see below) i was offered a $120 rebate on my bill

parking down the street was a bit of a hassle and had to wait for a while to get the car in and out

the bed was comfortable and pool, jacuzzi and cantena were added perks that we used and loved

there is a convenience store around the corner for groceries and walmart is 7 min away also, the pool is nice

our kids enjoyed the pool

the pool/jacuzzi was a nice place to relax

on one of the days, a mom stayed back with two sick kids

wifi didn't work

breakfast ok

the location and breakfast were very good for us too

good breakfast

mauricio killed it, made us a great breakfast

good paid laundry service

excellent good value laundry service with same day delivery

the house is very beautiful and they have a laundry service

breakfast included in the room

bar and restaurant in the house

private parking and good wifi signal

convenient location with parking, restaurant, and breakfast included

lots of space in a room, good private parking for a car. helpful staff.

poor wifi connection and a bad outlet by the

free parking

they also helped us with laundry, booking a shuttle, booking a movie online and with ordering pancakes for

laundry services coffee on tap water on tap quiet and friendly

laundry

30 laundry costs 8 dollar for 1 box and you get back stinking clothes big scam at the very end

we paid for some laundry to be done but when we started using the clothes they didn't appear to have been washed

jacuzzi was great but would be perfect if there was a pool buffet breakfast instead of ala carte

the restaurant was wonderful and has a kids menu for dinner

the bar and restaurant was lovely both for dinner and breakfast

the restuarant and bar are beautiful and the food was excellent

free parking just across the street

staff was very friendly, the room was clean and enjoyed having self laundry

big, clean room. comfy beds. free laundry (bring your own powder) was much appreciated.

the view is excellent and the breakfast and bar are convenient and tasty

pool could do with a few additional chairs/loungers and our drains were stinky after showers but

a spa is missing for a hotel like this

laundry was ridiculously overpriced

laundry service good value (out sourced)

the price for laundry a bit high. paid 40$ for a couple of t-shirts, shorts and underwear.

breakfast was good and wifi worked perfectly

bar and dining area next to pool was quite nice, especially when it was sunny

nice room restaurant parking

the breakfast and the room.

the wifi was weak, slow and unreliable

interior covered compound for parking right at the room was great however a bit crowded due to expansion of

secure off road parking

big room, gym, laundry

the wifi was fast and our room has been recently renovated

friendliness and able to not choose breakfast

i used room service, french fries were a little cold, and the carrot cake was very dry.

hotel with very nice rooms and 2 restaurants + bar inside the structure, which could be your only option viewed

there was a full kitchen, it was not well equipped

wifi was horrible, bathroom didn't work properly, same breakfast everyday and coffee was not strong

the front desk staff was really friendly and helpful, breakfast was good

breakfast cooked to order off menu

wires going through the door (in the common area just outside our room) and the window (in our kitchen, although

gated and secure parking

very clean. very comfortable. good parking areas.

the breakfast was good for us, as we are not big breakfast eaters

spacious room well equipped with a mini kitchen, desk and sofa

good location near park, art museum and many restaurants. small but good gym.

actually the washer / dryers are in a separate laundry room

it was clean and comfortable and even offered laundry in the basement, which i thought was an added plus

laundry service is way too expensive compared to other hotels (but you can use the washing machines

clean, comfortable, quiet rooms. excellent breakfast and friendly helpful staff. guest laundry.

great location, great italian restaurant, wonderful staff, on site laundry, free breakfast.

the gym could have had lighter dumbbells as well. they only had heavy ones.

great breakfast the casino nice staff gym welcome drink great wifi

the gym is good for the hotel also

would be better if there was a pool or somewhere to sit in the sun

girlfriend and i had an amazing time, the staff, the room, the gym, the balcony, the food, and the amenities

think your laundry price over !

had not been properly cleaned - the laundry was clean but the sides had not been wiped and had food on them

in to my room early and although i only stayed for 1 night they did their best and had all my laundry back to

laundry is extremely expensive, room service has good and bad moments.

close to airport all in all very nice hotel for 1 night (but dont use services (laundry) restaurant (drinks),

unpaved road (last 300m) to access. wifi not working in the room.

the breakfast has been also excellent (including eggs, fruit, local cheese, cake,

very close to volcano. beautiful view. good breakfast. everything was great

so far the best breakfast we got

we found that the wifi did not work well in our room.

there was a laundry facility available which was very appreciated ($1

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

only 20 mins from the airport. the bar restaurant had tasty and reasonably priced food.

the pool and the breakfast

wouldn t hurt anyone and the customer experience will be way better, more options for breakfast such as waffles

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

there is a gift shop and restaurant on site and room service is available as well from 4 to 10 pm

free parking and breakfast was decent too

elevator is a bit small and cramped. and included breakfast was just ok.

location with free and easy parking water pressure is good room lighting feels very comfortable has a 24/7

i liked it that they had toast for breakfast.

everything else on the breakfast bar was off limits

at breakfast you need to choose between coffee and juice, whereas i prefer to have both.

should have an american breakfast on the menu because a lot of canadians and america's visit there

breakfast costed extra money

the restaurant staff at breakfast was very accomodating

safe and secure, pool, air conditioning, convenient location

facilities are ok, however the breakfast could have been better with more options

breakfast was very good

great staff and very good breakfast

very modern and clean hotel, well located. the gym and pool are great with a an amazing view

hot tub not hot and pool inside and just lap pool

spa for the price offer is high price with not much amenities, pool area was not that clean had kids playing in

property was nice but not much options restaurants menu and no spa for the price offer is high price with not

room service dining was very expensive and had low quality food

they charged an exorbitant amount for laundry service

was well priced and had included breakfast as well as a gym and a pool, only spent one night there prior to our

fancy hotel vibe. nice pool and bar with restaurant.

there is secure parking which was great before we returned our rental

the gym was good

noise of the staff, cleaning, from the corridors and that they enter at 8am to room for laundry

laundry is over priced

t like that, the place looks old and tiny, first day was cramped, breakfast area is really small, pool was closed

minor issue: one of the threadmills in the gym wasn't working.

bad wifi and bad cleaning service

the pool and jacuzzi

bar has an indoor playground for kids, which we had never seen before

bar has an indoor playground for kids, which we had never seen before

slices are not safe for kids

the plates were dirty, we couldnt even use the kitchen because was dirty too

breakfast approach

even the included breakfast is great

room was quiet with covered parking and free on site breakfast the team was extremely helpful and the location

it s very clean, friendly, and has a nice little cafe on grounds with breakfast included

they have a big parking lot and rooms are comfortable

i arrived too late for the laundry service, but the receptionist kindly did it himself which was greatly

so you have to ask every day about the yogurt and he brings from the kitchen

free breakfast was very good and beds were

the hottub/plunge pool looked quite sorry for itself and the gym consisted of one treadmill

what was described as a gym had no proper facilities

the retreat staff is incredibly helpful and arranged cars, cleaned laundry (for a reasonable fee), and arranged

maybe take the room curtains to the laundry...

breakfast was excellent with all home made produce

were disappointed the fireplace in the suite is out of order, but the room was still lovely and very quaint with

we used the kitchen one evening for dinner and having the full kitchen was perfect

front garden place is literally falling apart, although it doesn't appear so from the outside no wifi in our

the continental breakfast was wonderful with fresh bread

good aircon and in a quiet place on the balcony above the beautiful pool where they have 2 inquisitive turtles

and wifi was very weak during our stay

good, fresh continental breakfast

we wanted to do some laundry but they made it so complicated that we didn't do it

we loved the breakfast the jacuzzi the garden and the coffee tour

this would be a great place to bring kids too

the manager was very helpful and accommodating, and they provided us with breakfast boxes without us needing

the bar and restaurant service were very high standard- food was delicious

great breakfast too

wonderful management;staff. beautiful inside and excellent breakfast

friendly staff and room service available as well

great location, price, and breakfast

comfortable beds, good internet, exceptional breakfast