small space for parking

parking in the back

he told us we could park next to him in a reserved area if the parking was full when we came back which it was

we enjoyed the continental breakfast. cleanliness of the room and free parking

fridge worked and so did wifi

laundry room

laundry facilities were clean and had probably 12 washer and dryer sets, great for fresh laundry

the ladies who helped at breakfast were very friendly and generous with the food

their breakfast is excellent with eggs and sausage and or bacon depending on the day

nice atmosphere. easy access to gym.

the room is clear. hotel has laundry. good to have it for long trip

laundry room

absolutely wonderful staff, laundry facilities for guests and great free breakfast selection.

good room, tv, air conditioning, location, laundry

the breakfast very very good - i always stay here when i come to san carlos

it has fully equipped kitchen and laundry room

location, laundry facilities.

clean, had laundry room

site manager was helpful laundry machines available

no ice machine. no coin laundry. no clean linen for the sofa bed. 0 9

easy free parking free hot breakfast pool. gym. laundry

microwave/mini-fridge in every room, laundry facilities, very clean overall

laundry available, good parking

staff excellent customer service in all the aspects. the breakfast area was pretty clean.

very nice hotel. great room and a fabulous breakfast at a good price.

breakfast was great. staff was nice!

ev charger would not work on my vw ev. no receptacle by bed for cpap machine

the staff was wonderful and breakfast was delicious

breakfast could be better, overall was fine.

wifi

everything about it was amazing. breakfast was sooooo good also.

excellent breakfast perfect room excellent service

breakfast selection is very weak

the breakfast is great

clean, good staffing, great breakfast

laundry was expensive

are clean, stuff are super nice, the location is very convenient (right next to fwy 101), has laundry inside

it have everything, pool, laundry, snack machine, ice machine and wifi

laundry machines only working with app that didnt accept european credit card.

i also liked having laundry close to my room

parking & lack of ease of getting in/out of property.

free parking.

very limited parking spaces; a bit noisy with city trains passing a couple of blocks away

wifi

need a parking space

crew loudly talking in spanish between each other, dirty laundry left on the floor by the rooms by the cleaning

there's a gues laundry, which was super helpful

how to get there, where the elevators were located, what time breakfast was and where, where the laundry room

the laundry room machines have mobile app to operate after downloading and adding 25$ to this app

ran out of dishes one morning for breakfast, same morning wifi was not working temporarily

nice to have laundry facilities on site

friendly staff, laundry facility

even have laundry w/plenty of equipment

breakfast was very nice . i liked having a 24 hr. laundry room!

the regular wifi isn't dependable if you plan to work from the room

could not use the laundry

i was disappointed about the laundry - it was available only for american app store holders

liked being able to get a two room suite with a kitchen

the lights in the kitchen were not working

good breakfast choices that change day to day

they offer a light breakfast of granola bars, yogurt, juice

too plain breakfast

tv and wifi never worked

breakfast was simple: yoplait yogurt, white bread for toast, jam and butter, keurig coffee (medium

tight parking spots, but lots of availability.

the vending area was nice and there were laundry facilities onsite.

had a laundry facilities and staff is friendly

i had to ask for clean sheets and bed protectors and make the bed and put the sheets into the laundry bin at

laundry

the room was clean. it was close to the laundry machine and the parking lot.

the great laundry room was

i also didn't like that i wasn't told clear information on where the guest laundry was located

i liked they had a laundry facility on site

laundry room, tv

older property. need for facelift. homeless people around property in parking area.

a good laundry and a hot drink machine

ease of check in and check out, and use of other facilities such as laundry

if you're a long stayer and request it, you'll be allowed to use their laundry room

room was small but adequate, there was onsite laundry, the hotel is within walking distance to several good

laundry hours

were renovating and failed to mention no laundry facilities

perfect for a long stay clean and spacious rooms with full kitchen, laundry room onsite, gym, a trail for

to use a washer you need to purchase laundry detergent which is hugely overpriced if you buy it from their

they even had a laundry room on site

laundry machines required quarters, and i never carry change

very clean, large size rooms and great to have coin operated laundry onsite

and last but not least i really appreciated the laundry room for guests ud83eudd17 it comes in handy

knowledge about laundry service one of the reception staff told me that they didn't have a laundry service

laundry used the hotel's paid laundry service

lied to my face, after refusing to pick up the phone the second time i called the desk when the laundry room

it exceeded in the very nice new shower, spacious room (sofa and desk) and the on-site gym and laundry

helpful and friendly staff. the breakfast is excellent. the laundry onsite is also great.

nice that they had a little gym and laundry too (didn t use the

very friendly staff, and good breakfast

nice that they had a little gym and laundry too (didn t use the

it would be useful if there was a guest laundry

not e4ven a laundry bag

doesn t have guest laundry

however, the room was clean, fully stocked with the usual amenities and we had no problems with parking or with

hot breakfast w hot oatmeal (not instant) and sausage.m etc

laundry, spa, remote control broken

location was good parking available for free laundry service available- though only one machine

he was very helpful showing me the laundry services and how to use them

s an app for the laundry which we could not use but there s a laundromat nearby

very flexible, tasty breakfast, really cute renewal of old motor court.

24 hour self service laundry using the app was perfect for a long time stay

very clean and spacious. central location. good breakfast. nice laundry room.

breakfast is always good

there was a good breakfast supplied and the kitchen in the rooms was more than adequate for cooking a meal

kitchen and breakfast

also there were no laundry soap dispensers in the laundry room so unless you bring your own you can't do laundry

laundry facilities are good

though i did not utilize them, knowing that there are laundry rooms is a big bonus

self service laundry machines no hot water for hot washing and dryin too expensive; guest are loud; hotel does

clean, ample parking, large room, laundry available, accessible bathroom

nice people run it free parking, wifi, and 24 hour coffee coin operated laundry room nice lobby and courtyard

there are laundry services available on the second floor and also a dry cleaning service available

nice people run it free parking, wifi, and 24 hour coffee coin operated laundry room nice lobby and courtyard

the grab bar in the shower is way in the back and not practical to reach

she explained that she was not allowed to write '3 kids' on the coupon

and free laundry

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent

the 24 hour help # she gave me a code for a concierge closet which turned out to be a laundry room with

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

the dryer didn t dry so well in the laundry room!

good laundry facilities, good kitchenette

also, a guest laundry, exercise room and a breakfast area with a free breakfast

the gym could be better

hotel has free parking, great free wifi, and a great breakfast

also, a guest laundry, exercise room and a breakfast area with a free breakfast

laundry, which is still only $1 per wash

laundry facilities, swimming pool, service center, close to a big shopping

the staff was very accommodating/ easy parking

travelled with kids, but only got 1 breakfast coupon, while front desk said kids eat for free, restaurant staff

room service is bad, there was no water for a day and wifi got disconnected for a day

no kitchen, no laundry facility

felt home away from home, tea and coffee were available all the time, laundry was free and breakfast was wonderful

like a readily-available coffee machine, ice water and chocolate bowl in the lobby, and free laundry take it

clean and quiet place with excelent breakfasts, helpful staff, big pool, gym and laundry, coffee and tea 24/7

i asked for early check in and late check out since i was travelling with the baby

our room was also next to the laundry: whenever it ran, the entire room vibrated and droned

guest laundry was out of service. washer and dryer both broken

also to set up free wifi was complicated and intermittent

also, free parking

wifi did not have a valid certificate and therefore the browsers would not work, had to use my

valet parking only, bar closes very early

the bar was closed on sunday night.

we loved the liquid soap in the bathroom instead of the bar soap

wifi connection was poor

didn t get to the bar or restaurant, but will be back

reception, surprise evening event with free drink and tasty soup, clean and spacious room, free laundry, very

laundry and free detergent and sheets, the friendly staff, the location, the cleanliness, the

loved all the extra amenities such as free guest laundry rooms, breakfast buffet, kitchens in the rooms, fruit

parking available (although need to pay if staying overnight), excellent kitchen facilities, laundry facilities

good pet area, delicious, varied breakfast options

and easily accessible location, the room was very spacious, free parking, good wifi, continental

location. easy access to my room. plenty of parking.

and go breakfast would be nice

parking was tight

for a better breakfast next time

great gym. beautiful property. lux room amenities.

great location, good restaurant, pretty setting in the foothills. pool is very nice to swim in.

expensive room service... bagel, coffee, oj > $30.

amazing overall service. pool is divine.

service, food, central location, gym

location for what i needed, room was well designed and laundry was very inexpensive

the parking was tight to say the least, but manageable

the parking lot is small under the building due to the pole

the tv & wifi& ac & heater worked very well

parking was tricky

housekeeping also took the bar soap from the room after the first day and did not replace it

complimentary breakfast was great

good wifi

the wifi worked very well

there s also free breakfast which is always a plus

the bar was not open at times

no wifi or refrigerator

the gym could use a little upgrading.

mini bar well stocked too

the bar is empty, the bar tender is not there

there was a shuttle, laundry and a hot tub for sore muscles

better maintenance of laundry facilities

laundry facility broken elevator broken

elevator not working/laundry facilities not working had to ask for towels in gym!!!!

guest services - laundry - business center are excellent !!

one head-up is that in the manual it says that there is a laundry room, but in fact there is none anymore

good location and good wifi

this was a visit to play golf with friends and i can emphatically say that this is one of the nicest hotel

the wifi was great and the amenities were great

need to remind the front desk to deliver laundry

guest laundry is too small

they also have a laundry room for guest which locates on 1st floor and the washing machine/ dryer cost around

laundry facilities closed at 9 and only one washer and dryer.

laundry inside the gym choose 2nd floor to be near laundromat near the venue excellent and helpful

the wifi here is not good (the speed is slow).

the pool looked very inviting however we forgot swim wear

had a frustrating experience with the room service that dampened my satisfaction

the gym was very nice and the location was perfect for our needs, love that everything we needed and

staff and room-) we heard about the one and only marilyn in the bar and her stories she didn't disappoint

we had a hard time getting through to the concierge by phone to place room service orders

when our breakfast came, they forgot the orange juice and coffee drinks we had ordered

the rooftop pool, hot tub and shaded lounge cabanas were just an oasis of relaxation

check-in was quick and smooth, and they even helped us with valet parking

food, small details like yoga mats in the room, voss water everywhere, cabanas, eating by the pool, all inclusive

location, location, location. oh, and free laundry facilities.

noise level in the am, was near laundry area.

the guest laundry situation was not the clearest and there was inconsistencies between staff.

the facility does not have a laundry service

the front desk staff was extremely accommodating and i was even able to do my laundry.

room service and the restaurant/bar are excellent; wine selections broad ranging and interesting

cocktails at the bar never disappointed

room service dinner was unsatisfactory

fabulous first class hotel, love the pool, the shop the food and service up there.

the prices for the mini bar were outrages

wifi didn't work in the

no self serve laundry facilities

only upon request, no laundry during weekend days, ac ground standing unit, parking with charges, closest services

is no coin operated laundry ( i think there isn't one)

should consider having laundry

basic necessities which you would normally expect, toothbrush, toothpaste, shampoo, conditioners, laundry bags

nice to have laundry available but it was almost $5 per wash and dry

laundry facilities if needed

gym was old, not like pictures

love the waterfront the breakfast was amazing. the kids loved it.

free breakfast and open bar from 5-7:30pm

i requested for the late check out at 1pm and it was granted that day

they were able to accommodate us to an early check in providing we paid an additional charge.

if the shuttle driver asks you

great room, gym good for hotel but could be updated

room service charges were over the moon and food quality was poor

there is no self service laundry machine and dryers.

no laundry service available! always reason for not providing service!air

when i booked i was told breakfast was included for 2 adults 2 kids and i get there and they argue and say it

the room service and food was fabulous!

i loved the inside swimming pool. specially for the kids.

quiet room with a great breakfast and laundry room.

needed the laundry facilities but the machine was broken

gym was great , laundry facilities were good

aircon is not functioning properly room is really hot. self-laundry facility not functioning.

very nice laundry facility and fitness room

rooms are big and nicely decorated calm with view into a garden self-service laundry was super clean and efficient

-laundry room and fitness center opened late

as we were on a toad trip the laundry room was a great addition

the property also has a laundry room and a deli shop, which was very convenient

laundry wasn t done despite handing it st reception prior to the cut-off time - no communication

it advertises as pet friendly which it was not

to relax prior to our flight and we were very pleased to be able to pay a little extra for a late check out due

free shuttle to airport

the gym, room, room service, valet and staff was excellent. very friendly .

pet friendly status should be more honest

they also had a pair of washers and dryers to do last second laundry

laundry facilities

hotel had just about everything you would need including laundry room and gym but maybe a swimming pool

laundry facilities. one dryer was out of order.

laundry service on site as well as a computer station with printer

no laundry machines

was given room next to motel in-house laundry, which made noise all night.

room was noisy during the day bc it was right next to the laundry where all the staff was just hanging out

it would be even better if they had coin laundry service.

no gym or laundry on premises

room was next to the busy laundry room

room next to laundry room can prevent you from sleeping at night; try to avoid

flexible management as we first had a room next to the hotel's laundry

they had laundry on site, breakfast in the morning and were only a couple miles from the airport

comfortable bed, good breakfast, clean, nice tv, free shuttle from the airport

the fridge didn't have a freezer, laundry was only located on 1 floor which was the 4th floor

i needed laundry room, got that done

nothing. despite advertising bars restaurant and pool etc there was not even a laundry

rooms great view on the bay nice restaurant area with a lively atmosphere hotel also has a guest laundry

no pool no laundry service

i use the laundry room, i think the laundry is a little bit expensive.

it was very convenient to have an in-house laundry available for our use

every hospatality was great and breakfast was amazing

only recommendation is to extend shuttle hours

mel was so very nice and we also enjoyed the friendly room service robot

cleaning and the laundry room

more than half a dozen times with these super loud carts that they use to bring sheets to the laundry

laundry room downstairs and a small gym

front desk offered to do our laundry if given to them in the morning, very kind but inconvenient

room size. breakfast. laundry on site. fitness room.

still has full amenities including kitchen, outdoor dining, room service and pool.

hilton wifi is always way more problematic than it should be

the room was a decent size and had most of what you needed in it and the wifi was good

i just wish the bar a restaurant would had been open, but it wasn't a negative.

heard every word neighbors were saying, woke up to their telephone conversations and screaming kids

kids loved the heated pool (we made the trip in january)

i got an early check in and they kept me informed and loaned me a converter plug

i also found out that this hotel is a pet friendly hotel

waited a long time for shuttle from airport

the shuttle bus driver was rude.

in quarters to do one load of laundry (6th floor) but if you want to buy detergent it is for purchase in the

to airport shuttle service clean nice front lobby all amenities laundry pool fitness room walk to stores and

thin pillows and wifi is so slow.

the other thing to be aware of are additional charges for traveling with your pet and high city hotel tax

facilities provided (pool and gym) were great for some relaxing

it features a coin-op laundry for guests

clean rooms, very silent, nice property. staff is very nice. well maintained laundry.

the laundry is not working!!!!

stated laundry available but washing machines were out of order throughout our 5 nites stay

are super comfy, ice machine and laundry on site, fridge and microwave in room

i didn t like was that we were placed in room 110 that room is located right next door to the laundry room so

laundry machine and dryer at reasonable coinage

the laundry room could be upgraded

a free laundry service and free bottled water were appreciated

complementary laundry, complementary wine

there is even a laundry room in one of the buildings you can use

laundry room located building 300

laundry facility, location, the grounds are nice, well layed out and give a nice sense of privacy

laundry room

beautiful and well kept, also free laundry room.

and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry)

the location was so helpful to the airport, the facilities were excellent - loved the guest laundry

loved the table to serve as a kitchen table so we could eat our dinner comfortably

the room service and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool,

the pool facility was good but water temperature was a little cold.

no laundry

cannot access laundry facilities, hotel staff have to do this on behalf, dated aesthetic

laundry facility

good size gym with fancy equipment and sauna

tv didn t work. had to be replaced. wifi difficult to access.

beautiful secret garden with spa available

fireplace perfect after a wet and windy beach walk, and i love the decor and charm

mri was very comfortable and having a fireplace in our room made it very cozy

the owners were out of town so they gave us breakfast vouchers to a local cafe around the corner, and it was

the remote for the fireplace took several attempts to turn on and off (maybe battery was low)

i was thrilled there were laundry facilities - also clean and well-maintained

the laundry room was appreciated and good value

my family and i love staying at this hotel because of there location and breakfast.

room with kitchen and all supplies

i was in love with the little kitchen area. i felt like i was in a studio apartment for my stay.

good clean and quiet rooms, yummy donut holes to munch on. nice pool and bar too.

loved the bar and bistro, didn't have to leave for something to eat

it is definitely not the right hotel for kids under 5, beds so tall that you are scared, if kids will fail down

we also enjoyed the keurig coffee machines in the room, ev chargers in the garage, the quiet a/c, and a large

great staff and facilities. pool area nice and newly equipped gym.

good laundry

laundry inside the hotel helps us during our stay

wifi was intermittent which caused problems checking in for our flight as we had no data.

staff were very accommodating for a late check out

outdated, no room service, no bar, gym is small.