short staffed and dirty laundry left in hallways

be made, five of the six pillows lacked pillowcases (which was remedied following a trip to the laundry room

hallway by, what looked like any room that had been occupied the night before, and no one from laundry had picked

which i had to get laundry and trash and help make the bed

housekeeping was still there at 8pm with laundry lying in the hallway

the laundry service was out of order too

parking is not so great but ut is ok over all.

were uncomfortable and the common areas smelled like pot kids smoking pit right outside the

love that we could park our car in their parking lot for $5

the location the staff the breakfast

the staff was great. the value was good. the whole hotel very clean. laundry was inexpensive.

wasn't available one of the days we stayed and laundry room service was not available at the moment of our stay

guest laundry room out of commission as well

the hotel had a laundry with a washing machine and dryer though it was out of order while i was there

have to pay for the parking, did not shows in the web about it

kitchenette was nice and laundry facilities available on site, perfect for any extended stay.

were 2 broken dryers in their laundry room so it took awhile to dry items that i washed

interesting layout. kitchen

i was surprised to have a mini kitchen but it was clean with updated appliances

is pet friendly but charges almost the same for pet as for room

cleanliness, pool, breakfast was superb!

breakfast was good

secondly, 2 of the 5 machines in the fitness center were out of order

substantial breakfast included and airport shuttle

cleanliness, pool, breakfast was superb!

continental breakfast with coffee available 24/7 laundry also available which makes traveling easier when you

to wait 10 minutes for housekeeping and laundry people find the front desk clerk

as having laundry services, fridge, hot tub, coffee machine in room, phone in room, fridge in room

laundry out of order, no fridge like other super 8s.

cheap and fast laundry facilities

the guest laundry was definitely a plus

it was a great hotel and the only improvement would be adding a hot tub next to the pool

exterior, lobby and parking areas looked very clean and updated

the location was prime after a long day of traveling. the breakfast was hot and plentiful.

kids running around the halls screaming is

ice maker on our floor wasn't working, the guest laundry rooms were disheveled

laundry room closes @ 11 pm

we were moved up a level but it was above the laundry/utilities room so we could hear loud metal banging

i just emailed yall my address i left a few clothes in the plastic laundry bag in my room#344

breakfast, good machines for guest laundry, comfy room, best price in the area for the night i stayed, close to

complimentary shuttle is very useful! good breakfast.

fit the 5 of us comfortably, the pool was a big hit and we used one of the grills that was available

desk people were super nice, the rooms were clean and the breakfast was for everyone- adults and kids were

was a large group gathering in the lobby with at least a dozen school-aged kids who refused to wear masks inspite

the full kitchen with cook top, large refridgerator, dinnerware, pots and pans, toaster and sink

gym, location , soft carpet in room, fridge in room, i interacted with friendly staff, laundry dryer was nice

nice room and breakfast. really enjoyed my stay.

staff was great! gave us an early check in which was amazing after a long 2 days of traveling!

we moved to this hotel from a different hotel because the kids wanted a pool, but the pool is not operational

pool area needs updated.

trash and laundry were left in the hallway all day, until that evening

being a cashless location yet expecting people to have nearly $6 in quarters per load of laundry is unreasonable

i also like the laundry room being each floor and you have to use the room key to get in, but the cost is $4

i liked the front store area had laundry soap and dryer sheets in small batches

and lower price of candy bars 3 dollars for candy bar is out rages 10 dollars for parking and 20 dollars per

i think they may have been having trouble with their laundry as they were lacking clean towels too

it would ve been great to have a plastic laundry bag to transport home wet swimsuits

clean comfy beds, pool gym and laundry room were open

they were extremely nice and very pet friendly

location for what i was doing. cool decor and overall vibe. easy parking. pet-friendly.

desk person was not polite he did not say hi he just look for a room in front of laundry, so sad they would not

the pool and fitness room were great, the market area was very convenient for a quick snack

easy to get to, adequate parking, nice staff, decent price, clean, pet friendly.

great service, pool, spacious room, comfortable bed

they have an amazing fitness spa and the staff was exceptionally friendly.

and everything so nice, free laundry for hotel guests and nice breakfast and swimming

i love staying here, they alot of extra amenities. free laundry

great staff rooms breakfast and pool. free laundry for hotel guests

in the laundry room didn't work well and when complained that after 2 dryer cycles the clothes were still

free guest laundry

roof top pool

fitness center was better than most hotels i stay at

room service

food for room service wasn t the best it was very salty (and i like salty food ) and their wasn t many

we loved the roof top pool

and complimentary laundry

close to the concert and the shuttle was great to get there

shuttle to old market

had to wait over 30 minutes to get picked up at the airport by the airport shuttle.

there was no pool and breakfast and the airport shuttle should run earlier and later.

there was not a laundry bag in the room

as well as dirty laundry laying around from previous

noisy kids one night and a noisy 'couple'

enjoyed the pool

poor wifi. couldn't load anything on my computer nor phone...

they did not say anything about the building such as where to find the gym, laundry, breakfast area, etc

the only bad thing i could say was the swimming pool was not still fixed and open for people to swim but besides

john at the bar was fantastic! the reuben and onion rings they make are also amazing.

thanks for a awesome stay we definitely plan on returning after the pool is done being renovated

then we went and ordered room service and i opened up a mike jug and took a drink and the milk was coming out

generous laundry facilities

i ended up buy snacks from front desk mutiple times because of my kids

the breakfast was pretty good too

breakfast was average

location, staff, room, breakfast, gym, it was all excellent.

trouble with the laundry app, wish i had understood i could use a credit card without using the app

the smell of laundry that had been sitting, staining in the toilet

of trash and laundry were in the hallways when we checked in and were still there when we checked out the next

hotel billed us for both valet and self park each of all 3 days and also charged for valet laundry for 2

wish someone would have explained the laundry protocol

room, updated room (except for bed linens, which could really use an update), ice machine, laundry room, excellent

no linen bags for dirty laundry

price, distance to omaha zoo, breakfast variety, fridge/ microwaves in room, laundry

i also liked the fact they had laundry facilities on site

laundry facilities clean and cheap

filthy, looked as if they hadn't been vacuumed in months, there were piles of dirty sheets and laundry still

staff, huge, comfortable rooms, room service

the showers the vintage vibe, and yet a modern feeling! loved the bar with a good dj.

it's definitely more so for adults and not so much kids/families

room service was late and inconsistent

bar was closed and parking was rough, but super lovely stay, kind workers

the vibe and that it had a roof top bar also a restaurant in it.

very well decorated and laid out. roof top bar is sweet. rooms are awesome. very good food

restaurant was excellent and the rooftop bar is quite special

short-staffed due to covid, the staff is very attentive, the food is excellent and the rooftop bar is excellent

no laundry facility

no laundry.

limited bar & wish had jacuzzi

pool is average, no hot tub.

breakfast area was crowded and there was no staff to refill the coffee and wipe fown the tables

friendly staff, shuttle to other property, easy parking, buffet was good very nice

of course the casino on the property is a

when i checked in there would be another $14 resort fee due to cover wi-fi and the complementary shuttle

2/ no shuttles to anywhere other than the other casino

property was clean, great bar overlooking concert venue to relax. staff was great

it sounded as if i was sleeping in the room next to a laundry room with a dryer running in it all night

the wifi kept glitching

staff greeted us nicely. free milk and cookies at night which kids like.

free pet stay!

there were no napkins, tissues, etc in the kitchen area

housekeeping - laundry

was clean, relatively quiet with good facilities (pool, gym, laundry and shuttle services) and helpful staff

i didn't get the breakfast, my kids went down to eat, and needed to pay for breakfast

everything. loved the heated pool.

the gym is amazing

location, laundry room

and not too far from stores restaurants and a laundromat (hey have laundry at the hotel for guest we just chose

laundry perfect

the price of the laundry..

the pet where very friendly

breakfast was good, laundry price was higher than i expected. overall stay was good

liked the cleanliness, the pool, laundry area, free breakfast, and there was a cook who was extremely helpful

the hotel had a free shuttle service, staff were very friendly and helpful.

breakfast was great and the staff was restocking the items immediately

shuttle service was unreliable

their laundry hasn't worked in a while and their web site leads on as if it's operational

we had been assigned a pet friendly so he initiated changing us to a non pet room without us even asking

didn't work in fitness room, carpets didn't appear clean, bathrooms not in good shape at

the beds comfy, very little outside traffic noise, hot shower and more than enough variety of hot breakfast fare

room equipment not working well and pool and spa closed for painting

two days in a row i asked for change for laundry and was told they didnt have any quarters

breakfast was great, the on-site laundry, the gym, they were all great amenities

ev charger availability wasn t really available as it was shared with a public garage, this

i loved that it had a little kitchen area

that we could bring our pet companions

arrival we asked about the laundry facilities

super comfortable beds. big tv. excellent hot breakfast.

modern rooms, nice pool

with my kids and sister

great location and a great breakfast area!!!!

the elevator and the washer in the laundry room need to be better taken care of.

was very good, and i especially appreciated having both a comfortable lounge area and an on-site laundry room

would appreciate a change machine in the laundry area.

little kids running around like its a playground

i liked the ability to walk to the casino

no dirty laundry bags

this hotel had guest laundry as well, however i didn't need to use it

pet friendly

is good near casino, bass pro, and theater but not the easiest access to the hotel itself

large free parking lot

the desk staff were busy doing laundry or cleaning the floors instead of attending to the guests needs

i needed to do laundry rather badly

second stay here! it is pet friendly which i require. microtel is consistently clean and comfy!

room was way small for the price, not clean, tv did not work and was told the wifi had dropped but everyone else

pool was dirty, no clean towels

i have some dietary restrictions, so the great selection for breakfast was a big deal to me

booked a room with a spa tub and it was awesome to be able to relax after a long day of driving

staff was nice. not pet friendly, but since i have a service dog, we were accepted.

using the gym to throw things against the wall at all hours of the night

enjoyed the pool and hot tub breakfast was delicious

my laundry was taken out of the washer and thrown on the floor

laundry room needs help

guest laundry not available

no laundry room.

in staff was rude (note: check out staff was friendly) room had a strong smell like laundry

good fitness room and laundry room

plenty of fresh towel and laundry room with two each of washers and dryers

it was loud at night with kids running in and out of rooms and a mom with a big mouth yelling 'til about 1:30

hotel in the council bluffs area it s literally walking distance to bass pro shop the horseshoe casino i

excellent fresh food cooked in-house and good drinks at bar on premise

main dryer in laundry room left black marks on some of our clothes.

t be back have to pay for all our laundry to be

we had a great breakfast

went to our room and saw family 3 very young kids staying right next door, baby was crying as they entered

hot tub was full of little kids. one of are main reasons for staying and we couldn't even use it

casino was close

pool and hot tub were very small

also, the parking lot has a lot of traffic due to

pool was not well maintained restaurant service was extremely slow- and they only had one person

lack of parking close to the hotel entrance. that the only issue.

very nice staff and a heated pool

i wish the pool wash bigger and room needs a deep clean

breakfast was nice

pet friendly! super clean. garage for parking our vehicle. variety of breakfast food.

because it was convenient to our destination however we more importantly, for the pool as we have kids

room was directly above the housekeeping laundry area, which was very loud, and there were some noticeable stains

breakfast area, pool, and laundry room

doors to laundry room were left open as were the employee break room which was not pleasant to view

after 30 minutes i walked to the laundry room and asked for help

i had to listen to the commercial hotel laundry room on the first floor all night, it was load and i couldn't

the hall smelled of the soap from a laundry

i take my laundry and just chill

i had been driving for 3 days and needed to take a shower and do laundry

room was above the laundry room and the washer was very loud keeping us up at knight

laundry room, only take quarters but the office does not provide them and there is no moner changer

a laundry facility was onsite

the wifi signal was spotty

the pool and breakfast were not available. our granddaughter was very disappointed.

pool was very small and taken up by a large family that wasn't paying any attention to their kids

very friendly people, the breakfast area had a great attendant, the front desk employee had a caring attitude

there was an operational indoor pool ,laundry facilities & an ok breakfast

thank you for a wonderful stay, i even did laundry there

laundry room was locked still in the morning. unlocked around 1015am and checkout is 1100am

breakfast was pretty good in the mornings & the area was kept clean

breakfast was ready first thing in the morning, and had a great stay

breakfast and evening social were great laundry facilities were clean

breakfast was excellent, coffee in lobby all day/night, printer/computer for guest use and cheap laundry room

we needed laundry facilities

laundry

i couldn't find the laundry area that was shown in the pictures even after i asked the desk for directions

we loved the fact that there is a laundry room and the proximity to restaurants and coffee shop was ideal for

laundry door didnt work

modern casual feel to the lobby and bar with a pool table and area to chill

response to a crime in the parking lot was awful

off there wifi was spotty the whole stay

shampoo, large parking lot, soft bed and sheets, and i completely forgot there were screaming kids across the

great location for food and activities. clean easy free parking

and activities table - loveseat - located around a lot of restaurants/bars - free, sufficient parking - breakfast

nice rooms and pool area

would have liked disney channel or something more for kids to watch

50 and my laundry weren t even dry (half a load)

we took kids to swim .. easy breakfast

decor and full kitchen

loved the hotel, breakfast & the location

gym brand equipment is great, but would like more equipment in

i loved having laundry facilities on our floor as well

be better if front desk can help to exchange the coin (for laundry machine)

coin laundry facility in the hotel

i couldn t connect the wifi to my fire stick

only downside i could even think of is that the pool is a bit small, but we had it to ourselves when we used it

laundry facilities could have accepted cards or tap to pay would have been nice

hotel has guest laundry facilities however the machines take quarters but the front desk doesn't have any and

not too mention pet friendly

hotel with great parking area in a great location

friendly staff super clean smells clean great breakfast

size of room, ability to cook and indoor pool, free laundry facility, evening meals (of sorts)j, breakfast and

i like how quiet it is and peaceful. the free laundry is a bonus.

laundry services were free

shower and was given 3 as the hotel had no clean towels and housekeeping was not available to do laundry

comfortable beds, nice bathrooms, indoor pool, gym, laundry and free breakfast

have had signs up saying where the laundry facilities where the pool was where the vending machines were

breakfast and laundry facilities

and dated building, tons of shortcuts in building maintenance, the laundry detergent used caused an allergic

smell of marijuana was horrible, the homeless ppl were many and using the laundry room for their benefit, rooms

laundry services were bad dryer wasn't working

laundry in the hotel

it did have a laundry area which should be available with an indoor pool.

my message sent that day about laundry services (10/12) on booking

no laundry for guests.

free parking, pet friendly and the breakfast was very nice

central to our activities , staff was very friendly and helpful. laundry was easy to use.

thin walls so you could hear the sounds from the laundry

very limited parking. there was no parking spot left after midnight. had to park on the road.

the breakfast

it is clean and has breakfast in the morning

it is friendly & has vending machines and laundry

location, space, cleanliness, laundry on site

the laundry machines only take bank cards and charged my account multiple times

wasn't an atm or bill changer for laundry and vending

nice rooms, quiet, good value for the money, convenient and reasonable laundry

good location. hot tub wasn t working. breakfast was a typical continental breakfast

newly remodeled rooms, clean & warm indoor pool & hottub, great breakfast, comfy beds, cable & wifi

parking great and lots of food chooses around hotel

lighting in the parking lot or in front of hotel

parking is a little restricted.

left some clothes to be washed in a secured laundry room and a shirt was stolen

guest laundry available

price blew my mind and it was clean, bug free, clean room, tv/wifi, air conditioning worked

pool could be a little warmer.

not good breakfast options

thought laundry facility was kinda expensive $2

room and was told they didn't have another room for us because we had service dogs and no other pet friendly

it said on line the hotel was pet friendly

requested a pet friendly room

breakfast is lacking, but almost all baymont hotels are the same. coffee and drinks are good.

hotel says it has laundry facilities and serves breakfast that is not true

was no staff every when i needed them, there was no breakfast, no laundry, i booked a queen bed but got 2 full

room smelled like wet laundry

the shower, walls,muddy or poop on the bottom of the door frames in the bathroom no trash bags or laundry bags

this hotel says they have laundry facility and breakfast also a pool

i think room service could have been a little better. but overall i can t complain.

indoor/outdoor pool was perfect for the end of summer.

the hotel was busy with kids staying for competitions and also a few wedding parties

the hotel was busy with kids staying for competitions and also a few wedding parties

had a nice dinner and walked back to hotel bar and had a nightcap

went down to get more and had to wait because they weren't done in the laundry for both nights

i took all of clothes to laundry mat when we checked out and two that we could see had came out of our over

no guest laundry

they need to maintain the breakfast area better.

nice staff, easy parking, and room was clean and comfortable

laundry room area ac on but no cooling coming out - hallways outside room - really no ac/none in

legends is a great bar , family friendly across the parking lot, good appetizers and great drinks the staff is

our family emoji ya the pool and the breakfast

the room appeared clean and tidy, kitchen space was great, the openness of the main room was by far larger than

easy parking

location was good, close to many food places / laundry mat, we were there for 9 days

it was a place to rest after driving 11 hours. it is pet friendly. it served it's purpose.

clean rooms, comfortable beds and good breakfast

breakfast was very good with a nice variety

breakfast was great.

pool

the cable tv was not working properly during our stay. the breakfast was sub-par.

we waited the storm out in the laundry room until it was safe enough to go back to the 3rd floor

heated pool would of been a bonus but thats the only thing!

very clean, very comfortable. great breakfast

room was clean and nice, break fast was good and the pool was great

breakfast is good,the location is perfect

also, the laundry facilities were out of order which was inconvenient

a hotel with hundreds of rooms and a laundry room with only one washer and one dryer

did not feel safe had some person be inappropriate towards my girlfriend and friend at the pool laundry room

laundry, one elevator, ice machine the breakfast was toast

area with the food, the halls smelled like weed, there was no change available ever for the laundry

i went to do laundry i couldn t use the washing machines because they were all taken by other guests who had

while washing laundry the machine filled with water and they didn t even drain it

i like the on site laundry. i love the comfort of the bed and room over all.

laundry facility was broken down

having a laundry room on site was a huge

also-there was an altercation that got heated in the lobby while we were doing laundry

laundry facilities were poor, pool was not good, food was mediocre and staff was not always helpful

stayed here with family in two rooms with 4 adults and 8 young kids

people above are room must have had kids that kept jumping off bed onto floor

cost of pet fee was the highest for our entire trip

they said that's where laundry is also told us unless we absolutely need to do laundry do not go down there

my mother worked as a maid for over 15 years and two of my children work in laundry now and they were appalled

shower head. wifi speed. front door didn t work/open.

the spa tub worked well finally after the water got hot.

) the gym was destroyed, the breakfast was a joke, and the pool was out of service

pool

the guy making breakfast was amazing

on parking lot

location was nice. it was in a safe area. there was always plenty of parking.

never got wifi on 4th floor

very comfortable, responsive friendly staff, great breakfast.

quiet, clean and good breakfast

it gave me a headache and my kids couldn’t fall asleep

very nice stay. we liked the pool hours.

the rooms were spacious and bed was comfy. pool was perfect for the kids.

convenient location and friendly service. i like the free laundry too.

parking lot

t do laundry that day so they didna

amenities have been suspended due to covid or lack of fixing things including a sign on the guest laundry that

the hotel is supposed to be pet friendly which was one reason why i booked them because we were traveling with

pet friendly hotel in a good location

location was good for shopping and pet friendly, but costly with pets.

the breakfast was a little light

not enough tables for breakfast

parking lot full of junk cars, could not park close to door

smell on the 2nd floor, needs better breakfast but the food was good

no breakfast..woke up to nothing.

breakfast was good. laundry facility was wonderful to have.

laundry was so nicely done

getting this it said it had a hot tub and swimming pool

great breakfast. clean rooms and very friendly staff. would highly recommend.

the pool was closed due to maintenance and the ice machines are clear on one side.

small pool and hot tub wasn't working

there were toddlers and little kids in hot tun playing ball one day and the next they had speakers and loud

continential breakfast and your prices were high the pool was small as to many kids for our kids to enjoy

premium price with no room service, no water in gym and poor communication

no room service except towels,etc,by request only

no business center and they have coin op laundry but no supplies to buy.

had a major water leak coming from the laundry area into the hall by the lobby--definitely a hazard

parking

charge a pet fee of $29 that was not evident on the booking advertisement

pulling a trailer so the desk person changed our room to a back room so we could overlook the parking lot where

was told would cost me 25 dollars cops out there everymight to break up fights and woman raped in laundry

was dirty, could hear staff talking real loud in laundry room behind our room

place was filthy from parking lot to the building to the roomsaid service maybe once a week hadtoo clean room

room smell was terrible,, poorly clean condition, i was expecting non smoking room, but there's no difference

smelled funny ash trays in a non smoking

was to have a smoking room they gave me a non smoking

not enough parking spaces. i booked it for the pool, but pool wasn't open.

wifi was slow and would drop out

smoke, so i got a smoking room

is plenty of parking