location and laundry facility great

i like the cleanliness of hotel and the access to laundry was a bonus

pool water was to cold

there was a big refrigerator and a kitchen sink and even a dishwasher, at other hotels you are lucky if there

free parking

this is the weekend fir big basketball tournament and not having the laundry option was

we ate breakfast and one dinner at the restaurant and the food was delicious

were shuttled to and from the fair/expo center which was very helpful so we did not have to pay for

the pool for the kids was great

water too cool in pool

i had an issue getting my laundry cleaned, it was never sent out.

and room service was knocking on the door 3 hours before check out

and last thing, the shuttle bus was very very convenient and the drivers very friendly and accommodating

small swimming pool

wifi and cable went in and out

my room, the pool, and laundry room was clean

room was spacious and we didn t feel crowded with our 3 kids

the pool and the gym.

i was going to sit by the pool and read my book while the kids played but realized it would not be

staff and the quiet and my kids loved the pool and it was closet to kentucky kingdom and the food in the

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

towels were plentiful and room service came daily

parking and location were easy - front desk staff was friendly.

liked the parking, the room was a comfortable and clean

the gym tv did not work

i love the fact that even after we checked out, the hotel provided shuttle service to and from the theme

booked here so my kids could use the pool. pool was gross, not clean at all

which did not work for 4 of us, we needed 2 queen beds so we did not have to share the bed with kids

shuttle rides

we did not use the pool or anything like room service or laundry

the bar really everything

staff location and shuttle service

limited parking

restaurant and bar was under construction.

first night there were bags of dirty laundry and garbage in the hallway

not having laundry room for self laundry. no microwave in the room.

staff was friendly, room service was surprisingly quick on a friday night

pool closed at 11pm, kids just ignored

we ordered room service

the laundry facilities are super helpful

the laundry room could have been bigger

quarters to use laundry facilities

i liked the bed and the easy laundry with soap at the front desk $1.00!!

dryer in guest laundry not

laundry room - 2

was discriminated against both me & my guest we tried to enter the laundry room with our keys several times the

the breakfast was excellent

we didn t use the gym / pool so cannot comment for those

we liked having a shuttle to the airport and the breakfast options!

who came with issues after me, i had to wait an additional 45 minutes which is crazy and i had my kids with me

indoor pool could have been heated for this type of year but was still enjoyable to the kids

i usually use stairs instead of the elevator but the only stairs went to the pool.

indoor pool could have been heated for this type of year but was still enjoyable to the kids

they also had an amazing breakfast

liked that they had coffee at all times of day. had a place to do laundry if needed it.

loved the continental breakfast

my daughter the pool needed to be open more

bad smell in room. pool closed. no wifi password.

couldn t get in pool it had a sign that said only 4 people and it was always occupied plus the sauna was not

laundry was broke ,no sign on it and ripped me off 2 dollars.

need clean laundry

free breakfast in the morning was a major plus to get my day started

location pool and breakfast

needs indoor pool

as if it was flooded before and now it smells like wet old laundry

there was no shampoo or laundry bag in room

check in left me with one of the rooms next to the laundry room

laundry rooms

hotel was very clean and the staff from front desk to morning breakfast was very friendly.

laundry room although it's indicated on their list

vending machines always broke or empty,laundry never

that checked me in kept on mumbling and cussing underneath her breath because i asked about the laundry room

stains on laundry

whenever i tried to do laundry the laundry detergent dispenser was empty and then they tried to charge me $5

there is a gym and laundry facilities

the laundry area was ok

laundry room, exercise room and pool were all closed

good location near highway, plenty of parking.

the spa tub can be cleaned a little better, check out at 11am instead of 12

the parking spaces were a little better, had some questionable cars parked next to me but no damage was

parking was limited and on a busy street to get out of.

breakfast was good. had everything i liked.

parking was convenient

no pool but price was right

microwave and no laundry area, and staff at front desk is very rude

but no laundry facilities the dryer was broken

and the worst thing was that it's a pet friendly motel

many many homeless asking for money and one pooped in the parking lot

stuff was nice building was in good shape parking lot was clean so was all walkways

the only problem was their laundry facilities or not working if they have been working they would have got a

room was for some reason across from the laundry on the first floor and they had huge carts in the hallway that

guest laundry machines were few

nice, staff was amazing, clean, room was amazing, u r able to do laundry there and the breakfast is always a

laundry room only accepts quarters, but there was no vending for quarters

no quarters available for laundry facilities.no vending machines.

can t remember her name, but loveddddd the purple hair ud83dude0d my kiddo loved the indoor pool the most

electricity wiring, no bedding even when asked we were told there wasn't any available so my kids had asleep on

they did not provide bedding for the pull out couch that we needed for our kids

breakfast

has laundry on the second floor if you need to throw something in the dryer real fast like we had to

food breakfast and gym and pool

didn't have hot tub and phones in room didn't work and pool water wear too cold

wifi vending machine

the friendly staff , the location, the very well lit parking lot .

facilities were unsanitary, the iron in the room had burnt plastic on it, the guest laundry wasn't working, late

laundry room could have been closer

laundry room price

roaches. laundry room always out of order

liked that they allowed my pet to stay with me, one person out of out of five people had a personality

the breakfast was good and well stocked

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast,

didn't have a decent breakfast

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast,

by the time i got one, we were running late and missed the airport shuttle

laundry and gym has a faulty card reader

there s a gym and free laundry

i liked that it was 15 minutes from everything and they had free laundry facilities.

clean hotel love the kitchen and free laundry room

i also like the laundry room

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

after all fees and $18 room service $24 per night parking

t wait to try the room service on our next visit

free shuttle to & from the airport was a plus

5 and 3 did, breakfast, coffee, wifi at reasonable

guest laundry also a bonus

rooftop bar was great

we even had an delay the next day with our business in town and they allowed a late check out

great location. easy walking to downtown, free ev charging.

close to riverfront, 4th street live was two blocks, the restaurant and bar

have a laundry basket with extra towels in front lobby for guests

room very clean, laundry facilities good

laundry services is located in the most unsafe area of the property and has no cameras for safety

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

like the laundry facilities

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

good breakfast, laundry, gym, pool, game room, office, and coffee

i enjoyed the room service and the amount of space in the room.

wifi also sucked

clumsy wifi connection. low shower water pressure. clumsy aircon. no fruit for breakfast.

facility was gorgeous, and the bar served an excellent variety of drinks and food

pet friendly

room service did not arrive on the first day

hotel provides no in-room information about its own restaurants (hours, menus, room service availability)

i like the bar in the hotel

fan, no change machine and no one had enough change at front desk or the hotel shops to use the laundry facilities

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

was small (we had a king), bathroom was good size, restaurant was slow, bar is small but friendly, hotel staff

the $100.00 incidental fee ! the pet fee is $100.00 night.

downstairs bar only had a few selections

there was a laundry room or storage room nearby

to find the water fountain needs to keep clean the guest laundry room and washer door was

supposed to have a laundry center but it was non-existent yet it was in the room info

was no clean towels available there was only one person doing laundry for the entire hotel

needed to do laundry and it was no charge, wow, this was very good, never ran across this

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

com didn t put the late check out on our booking and she changed our checkout time to 2 with no extra charge

no trash bin in entire lobby, huge lines in front of integrated starbucks shop, rather small gym compared to

kids cancer alliance gala

the webpage i booked from said the hotel had a pool and hot tub and it only had a pool

the pool was disappointing, no laundry, no room service.

had the last guests laundry left in our room and overall it was clean but could have used a good dusting and

no hot tub or laundry area for guests. not really really a relaxing place.

i would have liked for them to have a guest laundry room

best hotel tv i've seen and great location and amenities (coffee shop and gym)

pool was main reason we chose this hotel and the people allowing their kids to scream in there made it where we

the pool was closed because of the virus but understandably.

gym facilities were open

breakfast eggs cold. ran out of sausage. only had fat free milk.

the pool was very clean and outgoing the breakfast was delicious

laundry room nice perk

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

location and the breakfast

pool water was dirty

nice pool area,also a nice area for outside sitting

it could use more sound proofing and self service laundry.

laundry tickets provided in rooms but reception said there was no laundry service, took no

the bed was very hard and the cable on had 1 stations for kids. not alot of choices

its walking distance to river front park, yum center. best breakfast i've had at a hotel.

the staff was very friendly especially the guy during breakfast.

staff, laundry not available because of broken machines

the property was clean, and we appreciated having access to a laundry room

laundry facilities on site

guest laundry and gym

my kids would've enjoyed cereal

laundry amenities and kitchenette

kids ran up the hall a few times at about 2am but stopped when parents came out

they had a pool table in the lobby

there were a lot of noisy kids and families at the lobby/breakfast room

the evening receptionist was on her phone in a lobby chair as a 20+ kids pool party was happening with little

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

the gym had all the required equipment, a swimming pool, and laundry facilities

nice heated room for pool

a safety concern about the internet box hanging from the wall, especially as i was traveling with kids, but it

very tiny swimming pool and no hot tub.

it was a great time the breakfast could have been better but the actual hotel was great.

our kids particularly liked the interactive exhibit by the elevators

the hotel didn't have a lot of complementary continental breakfast.

we didn't have breakfast. we liked the art display on the different floors.

no restaurant and no room service. no explanation as to why it was closed.

the gym was too small and not enough quality machines.

web site advertised a bar and restaurant

over all the price was good but not a place ill return with my kids maybe alone

not all hotel pools and restaurants are closed

to be free for all five which i paid for and they gave me a coupon for two adults and two kids under 12 which

breakfast made to order clean pool the kids enjoyed

laundry facilities were great and front desk exchanged for quarters and detergents

loved being able to do a load of laundry

kitchen area was a bit beat up- but clean and for it being a hotel i thought pretty darn good

the breakfast was a big plus for the kids as well

there was a man down there with his pet

laundry facilities are downstairs with a great-looking fitness area

was very pet friendly which is a plus but we weren t aware before arriving and it was many many large dogs

the location to downtown was great walking to bar ect...

there was no free wifi or continental breakfast and the free coffee bar was a keurig at best

laundry facilities are downstairs with a great-looking fitness area

friendly staff, clean rooms, very good breakfast, they have a nice laundry room (we didn't use it though), they

to me was the first room down the hall from the desk, across the hall from housekeeping and laundry

location, laundry area, breakfast, hot coffee, comfortable rooms.

then when we leave he s in laundry room just looking at us

across the hall was the laundry and maintenance room

laundry service bar shut 2 of our nights' stay (monday and tuesday) location no breakfast

the rooftop bar was also picture perfect

pet fee

the downstairs bar was closed and the breakfast wasn't advertised well

thought the bar staff was in a bit of a hurry to close up and were a bit snooty

check in as well as late check out

breakfast, bar and workout facility was very good.

general lobby, bar and breakfast area needs to have some kind of sound control to lower the noise level

petty but

early check in as well as late check out

thing i would recommend is microwaves in the rooms and laundry on-site

parking expensive, road noise from interstate, food and bar expensive, no laundry

find any laundry bags that are usually the norm in most hotel closets to pack up dirty clothes

in room book says daily laundry service monday to saturday but upon depositing laundry on saturday morning before

where to wash your laundry

if i wanted clean towels it was my responsibility to take the dirty towels to the laundry room and exchange

much activity, there was a disturbance with another guest having their clothing stolen from the laundry, the

only one dryer worked on the laundry room

desk clerk was nice an helpful, debbie laundry was also an security makes sure u feel safe an that u really are

strip and mcdonald's also professional and polite staff and management also free ice and on site laundry wash

needs to be shut down, so they can perform a thorough cleaning in all areas from the lobby and laundry room area

dryer, iron, coffee maker, tv, in-door pool, clean fitness room, comfortable beds & excellent breakfast bar

breakfast could use more variety

the variety for breakfast was good. the gym whilst small was practical.

no pet allowed policy

t do more laundry

wish that they had a local or national newspaper available in lobby/breakfast area

breakfast was very good with waffles, eggs, bacon, sausage, fresh fruit, juice and coffee

location and full kitchen

we liked the room and pool and hot tub, comfortable bed and the location.

beautiful pool, beautiful property, salon and barber shop on site, scary good ice machine, laundry facility on

no vending machines or laundry.

my husband went to exchange it he was told that they have had trouble getting people to do the laundry

no ventilation in bathroom, some hallways were hot and smelly, ice machines out of order, laundry machines out

no laundry no microwave in room no vending/ice machines no tv channel guide

clean room laundry facilities breakfast location

couldn t break it up because she was too busy answering phones, checking people in and doing laundry

loved the outdoor pool. sun was shining the temp was great. and the breakfast was pretty good.

breakfast choices

breakfast was good. pool nice and clean

the breakfast was simply awful

breakfast was disappointing for a comfort suites

they dont have breakfast

was in our price range, but you get what you pay for. breakfast was offered.

i wish that it were slightly cleaner and that they had guest laundry.

away from restaurants and other amenities like laundry because the location didn t have a laundry facility

breakfast was great too

location, also rv parking of our traveling friends was ok.

plenty of free parking

laundry room needs to be cleaner

full kitchen with dishes and cookware

wifi didn t work

clean, new, super comfortable beds, nice fitness room

everything the full kitchen was a surprise

in need of remodeling, and improved breakfast offerings.

not many breakfast choices. all starches and sugar

inadequate amount of bath towels. advertised free breakfast but nothing was available.

no breakfast although said it did

there weren t good breakfast options

what they considered to be handicap was that there was a shower chair, a taller commode, and a bar on the wall

the entire room reeked of pet urine

wish the bar would have been open so we could of had a night

pet friendly, which is fine

and trashy in back - where our toolmaker was / people with pets in back - $15 each pet per

parking was a bit cramped

someone throwing up in the parking lot

budget friendly comfortable beds. free wifi and pet friendly

parking lot had people working on cars in the back lot

people making noise in the parking lot all night

work at 3 am - no sleep - no one at desk upon arrival - garbage back at door when i arrived with laundry- never

work at 3 am - no sleep - no one at desk upon arrival - garbage back at door when i arrived with laundry- never

room was clean but no refrigerator and all my food went bad witch can't replace love the laundry idea was

table uneven, microwave-diry, other people's laundry - towels and wash clothes left in the room, bed spread -

price was right and they were pet friendly (with a minimum pet deposit fee)

the corner of the walk way and it's still there, the constant smell of marijuana in the elevator laundry room,

staff pleasant and helpful, parking great one level. laundry facilities great.

i asked for change for the guest laundry and you d thought i wanted to rob her with the reaction i got

laundry facilities no option for single load packets to buy

i was aware that it was a grab and go breakfast so i just planned to eat elsewhere

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

laundry facilities didn't work with a normal load

the laundry/vending area was nice, but only had one washer and one dryer

spacious, clean rooms. very quiet. appreciated and used the coin operated laundry room.

coin laundry available for guests, with new washer and dryer

breakfast and the room

didn't like that the pool wasn't heated

cleanliness and really nice staff. good breakfast also

pool didn t seem as though it was maintained as the water had a odd color and water didn t

great breakfast options, friendly staff

great location with plenty of restaurants around.great breakfast options

breakfast was great

3- after 4 no laundry, can not request wash rags, towels

hallways by laundry smelled really really bad

3- after 4 no laundry, can not request wash rags, towels

were a little small and parking lot was crowed

was hoping for more hot breakfast items, other than waffles, but other than that, no complaints.

laundry & cleaning staff very pleasant

the pool was good, it wasn t anything too exciting but it was what i expected and we used it

enough parking spaces

same breakfast as always

pool was closed which stunk because we were there for baseball so we had hours to kill but they did

enjoyed our stay, with an excellent breakfast, a clean and spacious room, convenient free on-site parking, and

sucks if a lot of kids want to go swimming at the same time

large room, great price, excellent breakfast.

breakfast could have been a little better and had a few more options.

the noise didn't bother the kids at all, they slept great

breakfast was very good, and a variety of items were available

not cramped and crowded and breakfast was nice and not lacking anything

indoor pool and outdoor pool too small

amazing breakfast! spotless, large rooms!

breakfast was ok, however, for the cost of the rooms during special events (derby), it would be

convenient laundry facility, since i needed to re-wash uniforms for a weekend basketball tournament

the staff was very accommodating and it was easy to do laundry there

the location, cleanliness, and staff was nice. breakfast.

it had plenty of room for up to six people as well as a mini kitchen with fridge, microwave and sink with dishes

when i arrived the hotel made sure i had a place to park and was close to my room

pool, fitness room, breakfast, laundry room were all amazing

laundry room detergent dispenser is managed by a third party and ate my money (was out of

minimal supplies: no conditioner for shower, no plastic laundry bag, etc

the parking lot cleaned a little better from the snow and ice

no protein for breakfast.

pet friendly and close to the expressway.

maybe the parking could be a bit bigger.

breakfast was a great variety, fresh and hot

we also enjoyed the swimming pool and the gym

we had a dog with us and they give you a hang tag for the door to let others know there is a pet inside

great location, and big parking lot

all parking is close to the building and property was well maintained

was plenty of parking even for late arrivals like us

clean and friendly with a great breakfast!

good pet friendly hotel for the price you pay

the kids enjoyed the pool

he asked the front desk to use the gym and explained why and was told it s closed and lights are off all the

stayed there because you web site said there was a bar and restaurant

for a business meeting in the afternoon and renee at front desk helped me to coordinate an early check in so

the pool was perfect