hotel was dirty no hot breakfast, just a bag to grab laundry room too dirty cleaning stuff with very low

true to pics, wifi, breakfast, pool, laundry, great staff!!

a hot tub would go a long way.. laundry room was a bit pricy

breakfast selection and pool was broken. very very minor

everything was clean and comfy after a long day on the road. breakfast was tasty.

oh and no bag for dirty laundry in the

the front desk, housekeeping, kitchen staff all made us feel welcomed for our entire 7 day stay

indoor pool could be heated.

more towels and wash clothes in the rooms it was only two in a king and with having a bath spa it should be

the spa tub in the room it could of been cleaned better

they even have a guest laundry room which really does almost make you feel right at home while on the go

clean - staff very friendly - pool clean with fresh towels - efficient, clean, comfortable - comfy his was a

the pool was also very enjoyable

only outdoor pool

no indoor pool.

we only stayed because it was pet friendly

smelled like mold and cigarettes, even though it was a non smoking room

to turn on/off water was broken off (staff fixed it), no covering for the vent in the bathroom, wifi barely

clean and quiet with free parking

wifi (was given the names and passwords, but still wouldn t connect), alot of people living there

the guest laundry washing machine was out of order. the room door was difficult to latch.

clean in lobby, smelt like a pool but it was the laundry facilities near front desk.

there were grass areas around the outside of the parking lot for us to walk

clean outside, good lighting, ample parking.

satellite tv was kinda boring, and breakfast wasnt the highest quality but was good.

did lots of laundry and was easy with facilities and front desk provided detergent

pool area was small

too many kids runnin in lobby

the kids love it and we're always happy

the gym was too hot and getting a hold of the staff over the phone was nearly impossible

the breakfast choices

the pool and whirlpool were a nice bonus

good beds/bedding, convenient to kings dominion, service of the breakfast lady was awesome, parking was plentiful

convenient check-in and parking. front desk was professional.

the continental breakfast is great

wish they could have had a laundry facility

wished there were laundry facilities room could have been vacuumed daily

the property didn t have a laundry accommodation.

s no laundry service to wash clothes

the gym only had 2 elypticals no free weights was very very small

the fitness center actually had dumbbells up to 50s and the laundry was free to use

laundry room has multiple machines out of order

hallway carpets are dirty, outside has trash everywhere, laundry room was not clean

they were aware of this and posted notes to everyone s room however they still would be smoking marijuana

didn't pay attention when booking if i picked smoking or non smoking, i was put in smoking floor i guess because

room appeared clean but i m not sure if it was the laundry detergent used or something else but my family was

bag breakfast!

the pool need better monitoring better selection of drinks

i did not partake in the breakfast

didn t have a free breakfast. at the price we paid, you d think they d have that.

we checked out at 3:30 am because we could not sleep due to someone in house keeping washing laundry right

were brilliant, lads on night shift were so helpful knowing we had laundry to do and yet laundry was not working

parking was a little limited

pool could have been a few degrees warmer.

the hotel was clean, check in was quick and parking was easy. the bed was comfortable.

it was a mess, plastic hanging, drywall dust, and had to walk through the admin offic and hotel laundry room

had a guest laundry

i was able to utilize their laundry facilities and parking was always easy to find

the use of the laundry was a little steep.

they have a nice gym, jacuzzi and pool, and a laundry room

when i requested additional towels, i was told that i needed to bring my dirty towels to the laundry room and

when i went to the front desk, they said all the towels were in the laundry and it would be another 1-2 hours

ice an laundry need a lil tlc since my last trip!!

price, location, and pet friendly.

didnt like that the pool was dirty and i ask for it to be cleaned and nobody from staff did anything

wifi tv didn't have but one chanel bed felt like bricks and had roaches

was no top sheet on the bed, the tv didn't work, there was no light in the parking lot, i could see light coming

the area was not parking lot was messed up getting into the place itself was not easy

the convenience to the meadow event park

garbage bags, bath tub worn down, parking lot blocked by cement barriers, no ice, garbage all over parking lot

my room was ground floor beside the elevators directly across from their main laundry , ice machine& vending

didn t have a coin machine in the laundry room

laundry room

lovely, convenient, clean, good food, nice pool

breakfast was a main reason for staying

big rooms with couch, clean room and linens. guest laundry and offers weekly rates.

clean, nice staff close to parks golfing shopping. guest laundry.

bed was hard as a brick the spa bath in the ad to booking had lights around it looking like a romantic spot

our room reeked of stale marijuana even though it was a non-smoking room

reserved a king non smoking room but upon checking in she stated it was for a double smoking room (not sure

the dryer was out of order. therefore i had to wash the clothes outside at the laundry mat.

could not wash clothes at their property due to no soap available in their laundry room

smoking through out microwave and refrigerator in room breakfast was good guest laundry free wifi free parking

there was noise at night. sounded like someone doing laundry.

the laundry facilities were unavailable as the machine was broken, and i was forced to find a

i used the laundry room to wash clothes super convenient but the stairwell smells horrible they need to fix

had issues with the dryer in the laundry center

we also used the laundry machine in the hotel

closet had a checklist for laundry if we wanted to have items cleaned, but there was nothing to put the laundry

they had no laundry soap and there was no sign in the laundry room indicating it.

nothing works, the laundry room machines don't work, most times the key card will not work

no laundry, the ice maker was broken

many people walking and loitering around the parking lot, the grab and go breakfast was gone by 8am pretty sure

we also liked having a kitchen

very nice has a small kitchen

there are also laundry facilities and plenty of convenient parking spaces close to the entrance

the laundryroom

very clean facility with on-site laundry facilities.

cleanliness. pet food found on floor and dog hair found on couch.

the employees are so nice all of them. like the kitchen

they accommodated us for an early check in, which was very nice

also loved the pool and patio and the cleanliness of the facilities

the pool was very nice

and the fire alarm going off all of a sudden at almost 11 pm for no reason scaring the hell of my kids

the pool, location, and comfortability

i absolutely love that there's a laundry facility on the property

housing and very grateful for your pet policy

a room with a kitchenette made the stay very enjoyable

kitchen

other thing, it's an appart-hotel, so you get a kitchen, but no supplies or anything, not even coffee or tea

nice and clean and had a laundry room on site.

wifi kept going in and out

i could get to my room the fire alarm went off and the entire building emptied out into the parking lot

the burners in the kitchen area didn t work but i wasn t expecting them to be there anyway

have a covered smoking area outside for those that need to smoke w ashtrays & seating away from the exit doors

spots small laundry facilities were not working

parking spots small laundry facilities were not working

my guest to have her own bed and we each were allowed to have our own space, while having the kitchen available

the hot breakfast was a high quality and so many resteraunt quality choices- not just stale muffins you get

bathroom in our room had hair in the tub and the pool was not in use

for example laundry is on the second floor but it says it's on the first floor

hot tub was not hot...guest laundry was broken and bathtub looked dirty.

used the laundry facilities and for the cost of washing and drying i expected my clothes to get dry in an

guest laundry facility was great

the laundry machine didn't work.

laundry was supposed to allow debit cards but wasn t working

floor elevator buttons broken unable to use, laundry room excessively hot due to no ventilation and mold visible

laundry wasn't working on this visit

hotel was great aside from that oh and the laundry room wasnt cleaned out the entire time of stay

breakfast was offered

we loved our time and got to have fun at the indoor pool

no food & closed pool still

pool was not the cleanest

free wifi with no hassle connect

location, proximity to richmond and short pump town center. gym is updated.

they also have a small pool (although it is not heated)

room, pool and facilities!

clean and accessible. super early check in was great.

the property was very clean and the fitness center and swimming pool were amazing

indoor pools/jacuzzi and free breakfast being as though i travel with 3 kids in tow

no laundry area

if you had a laundry room

no laundry facilities

always a fresh coffee bar set up ready to serve 24-7

great rooms. friendly staff. wish the pool had been open but it was october so i understand

the guest laundry facilities were out of order

laundry room, water fountains were out of order, hallway rug was stained in numerous spots

piles of dirty laundry in halls

i did not like that i couldn't get the wifi to work on my device

soccer tournament kids being loud and their drunk obnoxious parents being total karens

i appreciated that the hotel has a laundry room.

the pool was out of order during a weekend in late july

friendly, clean and the breakfast was very good. overall it was a great buy.

kitchen area was nice and the standard size fridge is always appreciated over the mini

did not eat breakfast

very calm sleep, great personnel, wonderful full breakfast

clean, pet friendly and nice staff.

parking was a bit of a pain because of the construction next door

the wifi was very slow.

clean, employees were very friendly, bed was comfortable and updated and the breakfast was probably one of the

he provided service with a smile, along with detergent and dryer sheets so that we could do laundry for the

very limited parking

pool was clean as was the gym

it was so clean and beautiful! the breakfast was delicious and the staff was so kind.

the location was nice, parking was convenient.

the only thing i can say is that the gym is small but this hotel location to short pump mall, hotel amenities

gym was closed '

i was able to go to the pool with my kids; staff was very sweet!

my kids love the chocolate waffles and yogurt

, clean, conveniently located, clean room, great breakfast and just overall a great experience

continental breakfast available in nearby econo lodge, no laundry, etc

close to restaurants,had laundry facility

bed was firm and comfortable, wifi connection worked great

the wifi can be a little shakey but that is not a big deal.

wifi wasn t so great

3 fast elevators laundry was good

ice and laundry convenient

i also appreciated that the linens smelled like fresh laundry

our last night some kids were running up and down the hall but that was on their parents not the staff who were

location, pool, spa, free parking; wifi; breakfast and evening meal.

things i like best about this property were it's location, the size of the room, it's features, laundry facilities

i had to do laundry and had to walk around building at night in cold to get it

laundry room had 1/2 of the machines working and only out of order signs on 2

the laundry was open and usable

no enough parking near your room

they promote laundry and the facilities but nothing works

there was to be breakfast provided but there was nothing except cereal, a sweet roll and coffee but no sweetener

my girlfriend had an asthma attack, there were homeless people hanging out chain smoking in the parking lot,

breakfast was crap

the staff was very unprofessional and would not let us eat breakfast and they cut power to room and left it off

laundry was free

candlewood bistro and free laundry were a pleasant surprise

free use of laundry on site

free laundry facilities. very friendly staff.

free laundry , a wonderful workout room, a business center with free computers and a free printer

left with a headache and needing to hit the laundry mat

staff was friendly, price was ok. parking was easy.

plus they were supposed to be pet friendly and made us keep

wifi worked fine

room on 1st floor right next to exit and parking spot

great attendants which help me with change for laundry and all

breakfast was ok

parking was great

great room and breakfast.

don t know if our room was directly under the gym or if there even was a gym but it was very loud above

i also enjoyed using the excercise room and the laundry service

the hotel is just 10 min away from the pool, very convenient

the kitchen, the comfy bed.

hotel is conveniently located, the staff is wonderful, the complimentary breakfast is tasty

the wifi in the room was somewhat slow

laundry facilities dirty with several out of order machines

i liked the extended stay facilities, laundry and refrigerator.

one guest waiting behind me in the lobby kept going to the door to watch the laundry area because, his words

on site laundry is reliable and accessible

to have everything in the kitchen now you have to ask for everything and when something is missing you have to

having a kitchenette and laundry room on premises was also a plus as i had planned to stay a few weeks but

staff is now careful with the laundry, i had two towels that hair embedded in them and a pillow case that was

easy check in, no deposit. laundry room and snack machines.

laundry room dirty

room was spacious and had good working wifi . toilet was super clean

the machine ran out of laundry detergent and i couldn t get my money back without having to call a number on

and on top of that their wifi was down my entire stay

the kitchen floor was dirty and coated the bottoms of my brand new house slippers with a black sticky

to exit-we were supposed to get smoking room but elevators were down all week & my spouse is disabled

wifi spotty. banging noises, bitten by one of many dogs.

the newcomer who told us that the hotel did not have laundry facilities - only washing machines that the guests

dark.. the rooms had poor lighting as well as the bar area

wifi would just be questionable at times.

breakfast was delicious

we were upset about that bc everything else there was impressive, including the room service

laundry that worked

we utilized the on-site exercise room and the laundry room

i was first given room 108, upon entering the room had a odor, which was not pleasing and the laundry room was

need to pay more attention to laundry. stains on towels.

the pool. the laundry. the hvac.

mext to laundry room

allowed pets snack bar accommodating manager

i love the location of it. the cleanliness of the loft and available parking.

the pool, the gym and the bar but we realized why

parking garage was a little difficult to figure out

property is a 10 but the laundry facilities didn t match that

laundry in hall, badly maintained bathroom facilities, ice maker only on 2 floors, slow elevator

restaurant connected to the hotel, kitchenette with full size refrigerator, eating area, laundry room upstairs

kids loved the pool

location was perfect and staff was very helpful and breakfast was good.

the bar area was short staff.

however, i also chose this hotel because of the pool and jacuzzi i saw online

parking

clean, accommodating with restaurant and bar on site!

no-kids hours at the pool would have been appreciated

pool was not working

the pool was dirty!!! my kids really want to use the pool but we could not!

this hotel it's the only one i will stay at with my kids its pricey but worth not having the anxiety of worrying

states fireplace and it wasn t door keep getting stuck no linens for the sofa bed not enough washcloths

like the apartment style room and full kitchen

laundry area has missing and inoperable machines, the pantry was bare-nothing really good to grab

it was close to my work place and had free laundry

free laundry

although we didn t make use of the gym or laundry room, we did pass them and they looked clean

the tv did not work as it was only a smart tv and the wifi connection was not working

not reasonable to have no new clean laundry for a five day stay

i asked if they had self laundry amenities, staff acted like i had two heads

love the stay the people where super nice..the bar was good and the breakfast was amazeing

i stayed two nights, for a soccer tournament, we didn’t have a chance to take the kids to the pool do to our

love the stay the people where super nice..the bar was good and the breakfast was amazeing

too noisy by our room close to the housekeepers room/ laundry , shower had low water pressure

located near richmond university. plenty of parking. nice staff

quiet, and the courtyard was great. very pet friendly

to family we were visiting ample easy parking very clean and comfortable room with a couch, desk and

went to bar to get away from noise but

laundry on site

the laundry room for guests was terrible.

laundry was very reasonable and all my clothes were dry

i was there for 5 days with no elevator the laundry room was out of service and they serve pork every day for

there was no laundry bag or extra blanket in the closet

friendly staff, comfortable bed, great breakfast

the breakfast was too ordinary.

bathroom (my biggest pet peeve) was spotless

breakfast was delicious

it or not the pool was actually a little warmer than i anticipated, but it was immaculate & still fun

they didn t have enough rags to give us and i had to wait until their laundry stopped

i was in was next to the laundry, so a little noisy

the laundry room was dirty

might be because we were close to the laundry, but it smelled strongly of cleaner

with two toddlers, 5 and 2, my husband and i had to make the room safe and clean and put the kids to bed

breakfast items and free wifi

love the breakfast , friendly

the location, rooms, pool area & breakfast!

the swimming pool was not

your breakfast bar is the best i've experienced. by far, the coffee was delicious.

the guest laundry room not working

at one point i was locked out of the room doing laundry in my slippers, after calling the front desk 5 times

i’m paying there’s no gym no restaurant no guest laundry the elevator doesn’t work lost power on half

door to shut properly, keys kept not working, no laundry said the machine was broken

gym, no room service, no daily paper, no guest laundry room, elevator works only 20% of the time ac/heat doesn

you still have regular amenities such as access to a clean pool, laundry facilities, gym, and breakfast as well

parking, location, breakfast, staff

the breakfast was very good with a nice variety

you still have regular amenities such as access to a clean pool, laundry facilities, gym, and breakfast as well

room had everything i needed, plenty of space between the kitchen and living room area made it a comfortable

they didn t bring clean laundry every day.

parking and location

it is the kind of place where people are working on their cars in the parking lot

i asked for a non smoking room and was given one

parking spaces were awkward. ac unit not quite beefy enough for the size of the room.

convenience of time to kings dominion. laundry facilities available as well as pool.

there was self-laundry service available

emailed ahead to inquire about a pet fee

could have been cleaner, smelled like mold, marijuana smoking going on next door, very strong.

pet friendly room that was close to highway. carpet looked new.

and although it didn't affect the temperature in the room, i couldn't check on my vehicle in the parking lot

had a pool and gym

pool water was really cold, for an indoor pool

wifi wasn t good you miss signal all time.

parking could be better.

people laundry baskets were left in hallway and half of rooms door were open

pictures show laundry room outside my door

with kids and book a place with a pool and laundry facilities, which i was told they did not have but they would

i went to extend my room for a week and when i went to tell the guy at the counter about the wifi he repeatedly

looks to be recently updated. staff was pleasant. plenty of parking. truck accessible.

your planning to come with kids this is not the place

wifi was sufficient for us to work remotely for the morning

so it was completely dark and the alarm went off at 5:49 am unprompted which woke me and my kids up

wifi was really really slow in the garden room

i also worked remotely for one day and the wifi was strong

very busy so the rooms you can hear everything through the walls, many families so you just hear kids all the

staff did not bring silverware with room service.

pool is tiny but ok for kids

used room service for dinner

some of the staff weren't that friendly, noise complaint called on our room but it was noisy kids on the floor

room service was so fast!

on my check out day i called the front desk and asked if i could do a late check out

free shuttle was fantastic

gave us a menu, gave us drinks and then said the kitchen would be closing soon if we wanted to order something

they even have a shuttle service for free

no laundry

on premise laundry would have been nice.

( no one to do the laundry per staff at the desk) the air conditioner in the room was leaking all over the

no guess laundry

terrific breakfast and location

we were there for a field hockey tournament and so had dirty clothes but the laundry machines on our floor were

maker had previous occupant's coffee in it, gym had empty towel shelf and empty water cooler, entry was very

wifi didn't work in the rooms.

the pool was very tiny in the bar overlooks it

some of the machines in the gym did not work

liked the breakfast, the quite environment, the parking was great, the area was great for its central

a nice breakfast in the morning and a place to purchase a drink on the rooftop was enjoyable

breakfast staff was amazing and even opened it up early for all the dancers staying so we could get

i loved the lobby, the lounge area (breakfast and computer station).

the space and kitchen facilities