the pool table, shuffle board, corn hole boards were the stars

room and gym, easy check in, good breakfast -- and a pool table and pinball in the lounge

wifi

breakfast items and free wifi

breakfast was served every morning but they had grab and go options so i was able to grab a drink

they didn t bring clean laundry every day.

ample sized rooms. well lit parking lot.

i was in a non smoking section but there was a strong presence of marijuana usage

wifi didn't work at all

close to arthur ashe center. also, easy access to interstate. lot's of available parking.

at one point i was locked out of the room doing laundry in my slippers, after calling the front desk 5 times

the guest laundry room not working

gym, no room service, no daily paper, no guest laundry room, elevator works only 20% of the time ac/heat doesn

door to shut properly, keys kept not working, no laundry said the machine was broken

i’m paying there’s no gym no restaurant no guest laundry the elevator doesn’t work lost power on half

very elegant and comfortable rooms beautifully appointed. nice to have bar for stairs!

so it was completely dark and the alarm went off at 5:49 am unprompted which woke me and my kids up

no bar or restaurant facilities

inn is a lovely boutique hotel - welcoming staff, great location, lovely courtyard and bar to wind down in

the hotel is beautiful, with antique furnishings, old fireplaces in rooms, and a genteel brick and wrought iron

on premise laundry would have been nice.

no laundry

( no one to do the laundry per staff at the desk) the air conditioner in the room was leaking all over the

no guess laundry

great breakfast! comfortable bed.

too noisy by our room close to the housekeepers room/ laundry , shower had low water pressure

good location free parking room included a sofa bed and fridge the pool is a nice size

breakfast cafe is wonderful and so much better than a free continental breakfast bar which has mostly unhealthy

it was heated, when we arrived the pool had no water also no drink menu with prices at the lobby bar a cheap

went to bar to get away from noise but

breakfast good. nice gym.

place did not do room service even though it had a menu and qr code

the room service staff and food were exceptional

shuttle within two miles of the hotel is good, but would appreciate if it operated a little later

only 1 small bar of soap to be used for both hand washing and shower

we heard kids running up and down the hallway all night

both the buffet and room service was lukewarm

gave us a menu, gave us drinks and then said the kitchen would be closing soon if we wanted to order something

staff was helpful, loved the shuttle, spacious room the pool was clean but not immaculate.

we heard kids running up and down the hallway all night

dirty laundry sat in the hall way over

we were so pleased to learn there was an ev charger

it was a small coffee bar next to the counter on the left with creamer, coffee and creamer daily until like 1

cleanliness in the pool/spa area was @ an all time low

the pool was too cold for kids. hot tub too hot for us. parking is horrendous.

although we didn t make use of the gym or laundry room, we did pass them and they looked clean

free laundry

laundry area has missing and inoperable machines, the pantry was bare-nothing really good to grab

it was close to my work place and had free laundry

pet friendly, great facilities

room was large and had a full sized fully updated kitchen with granite counters

rooms are clean well maintained with full kitchen

the pool was dirty!!! my kids really want to use the pool but we could not!

wifi password set up

bed was comfortable, kitchen was nice

we were there for a field hockey tournament and so had dirty clothes but the laundry machines on our floor were

we loved the gym

couldn't connect to the wifi so i had to use my hotspot the entire time we were there

didn't stay for breakfast.

the room was big beds were comfortable. great location. good breakfast.

very friendly and i didn t like the fact that they didn t announce that they only had bag breakfast

the kitchen.

breakfast staff was amazing and even opened it up early for all the dancers staying so we could get

the kitchenette was everything. the staff was lovely.

i loved the lobby, the lounge area (breakfast and computer station).

the laundry/ice area on the second floor smelled like urine.

laundry should definitely offer the contactless option to pay for the service (now it s coins

everything is perfect, only one question was about laundry

the staff were incredibly friendly, and we loved that it was pet friendly

wifi didn't connect

parking

were okay , reasonable priced but not the best taste, pool is only 4 ft and tiny so cool for the kids but not

the bar area was short staff.

however, i also chose this hotel because of the pool and jacuzzi i saw online

the property was nice, parking was a little tight but not too bad

guest laundry services were supposed to be available

no laundry room bags for the guests

the room was immaculate and the free wifi was much appreciated for work

alfreda at the front desk and will at the bar were superb - professional, helpful and extremely friendly

restaurant and bar not open.

- dirty linens and mattress (pictures below) - poor wifi that timed out every 20 minutes of

also, the fact that a shuttle only runs from 7 am-7pm is crazy

to check in and out, free wifi, and stylish, comfortable, quiet room

the location and the shuttle service, richard was fantastic.

richard/drove the courtesy shuttle/ was also great

the breakfast was the best we have had with this type of set up

good breakfast, bar on site

there wasn't any breakfast!

pet fee is $100 for a night

breakfast was good.

laundry room dirty

having a kitchenette and laundry room on premises was also a plus as i had planned to stay a few weeks but

staff is now careful with the laundry, i had two towels that hair embedded in them and a pillow case that was

easy check in, no deposit. laundry room and snack machines.

included wifi, didn't work

laundry facilities dirty with several out of order machines

i liked the extended stay facilities, laundry and refrigerator.

on site laundry is reliable and accessible

one guest waiting behind me in the lobby kept going to the door to watch the laundry area because, his words

the room was clean and it had a mini kitchen.

the machine ran out of laundry detergent and i couldn t get my money back without having to call a number on

two days passed with no television and they moved me to another room, supposedly a smoking room, and there was

a sink , room for if you bought your own utensils and plates and a microwave but there were no kitchen stuff

dirty, equip not working and over charged for pet

wifi was ok i couldn t complain bout that.....

i also enjoyed using the excercise room and the laundry service

breakfast was decent, was sad to see no bacon and pancakes

also, there was a kitchen with all utensils, plates, glasses, and bowls a coffee pot too

we were there for my child's competition so we decided to go to the pool after it

was blown away by the breakfast options, the room layout, the friendliness of the staff, the cleanliness of the

the pool. the laundry. the hvac.

need to pay more attention to laundry. stains on towels.

i went downstairs to get quarters for laundry detergent and desk clerk gave me a box

laundry that worked

i was first given room 108, upon entering the room had a odor, which was not pleasing and the laundry room was

great attendants which help me with change for laundry and all

the hotel was clean, comfortable and offers free breakfast.

pool was locked when it was supposed to be open

parking was easy and they had ev charging stations--although you had to download a special app to use them

great room and breakfast.

the newcomer who told us that the hotel did not have laundry facilities - only washing machines that the guests

how early the pool closed

bathroom is very small but the room is spacious and comfortable breakfast was hot and staff was courteous

another thing was the air not working in our room and that i couldn't use the pool because it wasn't accessible

pool floor too wet

they promote laundry and the facilities but nothing works

place promotes continental breakfast, but it's just cereal and coffee

poor breakfast

the limited breakfast you receive

disgusting, every trash can on the property was overflowing, all the hallways smelled terrible, breakfast was

left with a headache and needing to hit the laundry mat

free breakfast consisted of white bread, mil, one flavor cereal

wifi is inconsistent, tv reception snowy

the parking by my building was full n not enough light

great location, parking, early check in

continental breakfast available in nearby econo lodge, no laundry, etc

close to restaurants,had laundry facility

some hotel guests were pretty sketchy smoking weed outside in cars near our room

i booked a non smoking room but in the bathroom you can smell smoke and other thing.

the wifi was down due to a storm which was problematic for me.

location was fine enough space park work truck

nice location plenty of parking grounds were clean

the tv channels, remote and wifi could use an upgrade

i normally like the red roof inns pet friendly policy is a big plus but for sure wont be staying at this one

room to park a big truck

there's no breakfast

deal in parking lot on arrival, dirty linens and bedspread had holes all over and was absolutely disgusting

the parking

i absolutely love that there's a laundry facility on the property

very informative about the local shops surrounding the hotel & it is a pet-friendly hotel with veterinarians

took my dog for a walk there was dog feces everywhere - other guests did not clean up after their pets

did not have anything kitchenette the reason i booked the room i called the day before to ask if the room had

property more secure not a good look with folks sitting in chairs out front smoking and

nice and clean and had a laundry room on site.

kitchen

kitchenette was misnamed

having the kitchen

the big refrigerator in the kitchen and the big room

the laundry machine didn't work.

staff's kitchen or laundry room was sharing the same wall as my bed and woke me up in the mornings

used the laundry facilities and for the cost of washing and drying i expected my clothes to get dry in an

for example laundry is on the second floor but it says it's on the first floor

guest laundry facility was great

beautiful rooms, friendly staff, very clean, very private pool

our coffee maker didn't work and the kitchen is not stocked with napkins, plates, or basic silverware

great location staff very friendly has a pool and liked the gym and little restaurant

the floor around the pool was very spiky and hurt our feet

there was plenty of free parking

we also used the laundry machine in the hotel

i used the laundry room to wash clothes super convenient but the stairwell smells horrible they need to fix

checking got make up on white laundry to determine a deposit it crazy

they had no laundry soap and there was no sign in the laundry room indicating it.

chose this place because they had laundry, i was planning to stay for 1-2 weeks, though the laundry machines

smoking through out microwave and refrigerator in room breakfast was good guest laundry free wifi free parking

could not wash clothes at their property due to no soap available in their laundry room

there was noise at night. sounded like someone doing laundry.

the laundry facilities were unavailable as the machine was broken, and i was forced to find a

the dryer was out of order. therefore i had to wash the clothes outside at the laundry mat.

clean, nice staff close to parks golfing shopping. guest laundry.

big rooms with couch, clean room and linens. guest laundry and offers weekly rates.

parking.

the spa bath

they had gangs living there and partying all nite in parking lot right in front of my rm had to call the front

was really efficient at check in and when the dryers were not working in the guest laundry she allowed us to

bathroom drain was clogged up but sunday it was good. laundry room dryer was very slow.

we liked the self serve laundry.

we were across from the laundry/housekeeping room

very convenient location. exceptionally clean. super nice staff. comfortable bed. pet friendly.

powdered eggs. guest laundry very small.

the free breakfast

came for our youngest grandchild's birthday. the kids loved the pool!!

indoor pool , gym bed comfy breakfast delicious friendly people great customer care

indoor pool , gym bed comfy breakfast delicious friendly people great customer care

the hotel does not offer any room service or laundry service and no one uses hotel phones anymore

my family loves the pool, and i love the laundry facility

parking area surface..

communication about breakfast and pool during covid.

wood chairs, with flat tv to raise the ambience, while serving the free, super good and generous breakfast,

very welcoming staff, clean room, easy excess from parking, laundry machines for guest use.

i did laundry while i was there and the cleaning people took my hangers

people put dirty laundry and towels in the hall and they stayed there all day

nice to have a laundry room, refrigerator and a microwave

clean and neat laundry room

didnt like how the room had a musty smell and there was no laundry facilities

you had to request housekeeping wifi was very spotty no laundry and air-conditioning did not work well

up with a first floor room, next to kitchen, but was quiet and you wouldn t have even known you were on the

best was it was pet friendly that made it very convenient we traveled from new york to north carolina and stopped

pet friendly.

kitchenette

but i also do now know what the kitchen is like and they were doing some renovations

from breakfast to the pool, everything was wonderful

very comfortable, sparkling clean, the pool,small terrace and jacuzzi was a bonus that my kids enjoyed

breakfast was good, lots of choices for my family

it was a mess, plastic hanging, drywall dust, and had to walk through the admin offic and hotel laundry room

we were on third floor, but it sounded like perhaps the laundry area was below us

had a guest laundry

they have a nice gym, jacuzzi and pool, and a laundry room

the use of the laundry was a little steep.

the only negative is that the pool was not open but the pool next door was offered for use.

comfortable, clean, great hot breakfast, ample parking

the hotel also has a nice swimming pool and free parking

everything was great and the front desk allowed me to have a late check out.

the soap and breakfast

he provided service with a smile, along with detergent and dryer sheets so that we could do laundry for the

great location, sheetz in parking lot.

peaceful, clean, excellent staff, easy parking, fresh. i ll be glad to come back.

the room was clean and comfortable plenty of room if families are traveling with kids

i moved rooms twice and the second room smelled like someone had a pet in the room

the fact that guests from neighboring double tree hotel were allowed access to the hotel laundry facilities

comfortable, spacious, laundry facilities, fabulous mini kitchen w/full sized frig &

as far as front desk employees and the laundry dept

location was great. the breakfast was very good

comfortable, spacious, laundry facilities, fabulous mini kitchen w/full sized frig &

wish they had laundry machine

breakfast buffet was not good - the area is behind the bar so hard to find and not at all charming

wifi worked half the time

people in room next to us had kids who were loud and ran in halla

we went fora lax tournament was perfect staff was wonderful was convenient pool was nice too

laundry

free laundry room was a life savers

it was closer to the highway. it had a gym and laundry area.

these rooms are located directly across from the laundry room/gym, which for some reason is open 24/7

free laundry was definitely a plus

were brilliant, lads on night shift were so helpful knowing we had laundry to do and yet laundry was not working

we checked out at 3:30 am because we could not sleep due to someone in house keeping washing laundry right

slow elevator, empty shampoo bottle, loud hallway, worst sausage i have tasted in a hotel, parking was full at

like to see an adult hour for the pool after regular hours

great hot breakfast

i did not like that there was no notice before booking letting us know the pool was closed.

pool was out of service

the breakfast was ok, and the location was great.

the pool was not opening the kids where upset

gym wasn't clean

and comfortable rooms, large and very clean bathroom, gym, laundry, extremely friendly staff

24 hr fitness center, guest laundry, enjoyed the breakfast

and comfortable rooms, large and very clean bathroom, gym, laundry, extremely friendly staff

pool not open

could have included breakfast in the stay but instead they wanna charge extra for food at the front desk that

the laundryroom

there are also laundry facilities and plenty of convenient parking spaces close to the entrance

very clean facility with on-site laundry facilities.

parking was easy

parking was easy, exterior very clean

took us ten minutes to figure out how to enter (through kitchen side door)

pool was not open.

time going to bathroom went to pull toilet paper from roll and the bar fell straight down

small outdated tv no breakfast or coffee poor gym

room, pool and facilities!

i appreciated that the hotel has a laundry room.

we booked the hotel for the pool, but there was a giant group that overran the pool, so we were not able to

style, ie, included small kitchen and sitting room areas

some young kids were enjoying banging on our door and running off

like the fact that there were no plates available when i went down to breakfast and most of the hot food was

the pool was great

other people went into our pool time which shortened our time

pool closed so early

close to the airport airport shuttle the hotel was very nice and staff was extremely helpful

location super nice staff especially the lovely 2 ladies attending the bar and lounge

i was in was next to the laundry, so a little noisy

the laundry room was dirty

they didn t have enough rags to give us and i had to wait until their laundry stopped

might be because we were close to the laundry, but it smelled strongly of cleaner

and when we couldn't login to wifi or detect it all we were told

location was ideal, the price was reasonable, the room was very clean and the free breakfast was a bonus

no where did it say there would be no hot breakfast and the pool would be drained

use the indoor pool and no breakfast was served

love the hotel, my grandkids love to go swimming, the breakfast was excellent, the hostess was great

had to pick up my own lining no breakfast and the pool wasn't

room appeared clean but i m not sure if it was the laundry detergent used or something else but my family was

dinner and bar not open , only breakfast which we paid for in advance but had to run back and forth from desk

where's the free breakfast?

i think it was an inconvenience to pay for breakfast in the hotel, but not a huge complaint.

pool

breakfast was delicious

room was not clean, the carpet was worn and frayed, and the toilet had hair on the seat

breakfast was superb along with the serving staff. thumbs up to the serving staff. thank you

the breakfast was too ordinary.

the carpet in the stairs looked very old, dirty in areas, and ripped up in areas

i had to do laundry and had to walk around building at night in cold to get it

laundry room had 1/2 of the machines working and only out of order signs on 2

the laundry was open and usable

things i like best about this property were it's location, the size of the room, it's features, laundry facilities

pet friendly

spots small laundry facilities were not working

the family really enjoyed the pool and the complementary breakfast .

wifi issues

near williamsburg, and that was superior in every way staff, quality of the rooms, service, breakfast

my guest to have her own bed and we each were allowed to have our own space, while having the kitchen available

no laundry facilities

if you had a laundry room

no laundry area

needed grab bar in bathroom

there was no water in the gym for drinking after using the equipment

floor elevator buttons broken unable to use, laundry room excessively hot due to no ventilation and mold visible

laundry was supposed to allow debit cards but wasn t working

laundry wasn't working on this visit

hotel was great aside from that oh and the laundry room wasnt cleaned out the entire time of stay

the pool was cold. i think it should be turned up. but inside the pool area was nice and toasty.

s no laundry service to wash clothes

wish they could have had a laundry facility

wished there were laundry facilities room could have been vacuumed daily

the property didn t have a laundry accommodation.

the hot tub and gym equipment all working great

the fitness center actually had dumbbells up to 50s and the laundry was free to use

laundry room has multiple machines out of order

hallway carpets are dirty, outside has trash everywhere, laundry room was not clean

near i-95, newly renovated, suite had a mini-kitchen with sink, full-size refrigerator, large space-saver

parking can be a little tricky.

piles of dirty laundry in halls

the guest laundry facilities were out of order

laundry room, water fountains were out of order, hallway rug was stained in numerous spots

soccer tournament kids being loud and their drunk obnoxious parents being total karens

the omelette bar was also amazing

no laundry, the ice maker was broken

nothing works, the laundry room machines don't work, most times the key card will not work

location, staff, security and the parking lot

the standard, free wifi was not good, had to pay for premium wifi

good: check in and check out were easy and fast (i arrived after 9 pm and left before 9 am, parking was convenient

ice and laundry convenient

3 fast elevators laundry was good

i also appreciated that the linens smelled like fresh laundry

lobby staff. the overwhelming joy of the bar staff, restaurant, front desk, popcorn, etc.

nice indoor pool/jacuzzi and gym

i liked the parking, the gym, the location, the room, the shower, the staff, the bar,

that my kids came out of the room immediately saying shower is very bad and broken walls in the restroom

when we arrived there, staff weren t as kind; we had to pay for parking; our room was different than we booked

s not enough light in the parking lot for a women not from the city and have to park in the back and walk to

very friendly staff and the pool/gym area looked nice