free which is great however the dryers took forever and residents were rude about managing their laundry

the rooms were roomy and loved have the full kitchen option for snacks and coffee/tea in the mornings

and it has a good kitchenette in the room which is very important to me

is a basic room with kitchenette

pet fee was not disclosed at time of booking and made the hotel absolutely unaffordable

breakfasts have taken a big hit since covid

the pool was closed.

the gym only had a treadmill, bike and an elliptical

i liked that there was a pool and gym

we were pulling a small trailer and parking was adequate

was nice and clean for the most part room were clean but laundry room under mat need s

laundry bag shredded apart plug not available for tub drain water not hot enough/ did not sustain

turning into parking lot

location is far from ideal, sharing a parking lot with a big church, and right up a highway exit

parking

breakfast could be improved on

the complimentary breakfast was standard, but the breakfast staff was excellent

needed more of breakfast options but it was still really good.

we stayed 3 nights and the breakfast was different every day with great choices

the breakfast was good

i appreciated that there are laundry facilities for guests.

the rooms were clean but a little tired looking the laundry facilities were out of order and the hallways were

the kids enjoyed the pool

there was a lot of noise from other rooms (kids running up and down the hallway, tvs way to loud) until 3 am

by the pool

that there were kitchens and a laundry basket

laundry room was easily accessible

laundry facility is crusty and this one doesn't even have a gym or any other amenities at all

laundry room was a mess

kitchen appliances, but no utensils, plates, etc.

the laundry facilities consisted of two washers (one front loader & one regular) and two driers, both

not ample parking

the kids loved having their own little living room sofa bed, and the kitchen was

the kids loved having their own little living room sofa bed, and the kitchen was

room was clean and the small kitchen was just perfect with a 3 year old and 3 month old

it would be perfect for a family with a long stay because of the laundry mat

the laundry room is open 24/7 which makes it easier to do laundry when the machines are not in demand

the laundry is too expensive.

large rooms, cleanliness, breakfast, friendliness of staff

they welcome pets, but don t tell you when you book through third parties that there will be a $75 per fee

no laundry. no pool. gym is tinny.

no laundry. no pool. gym is tinny.

covid, no pool or gym available

was good and the staff that handled room cleaning and the kitchen were all very polite and refreshing

the continental breakfast is better than a lot of competitors in the same star level

the dryer in laundry room was not functioning correctly

laundry facilities were nice & very convient

laundry dryer roars

sink or tub didn't have controllable drain plugs so couldn't do sink laundry or fill a bath

they were not respectful of laundry facility and use

gym, pool, laundry

like the fact there were facilities for laundry, although we didn t need it, there was a gym and pool, and

access, guest parking was well lit for evening which was important for safety

pet friendly

staff were very polite and helpful, plenty of parking and in a great position for our

the beds were super comfortable and we ordered room service from an ipad in the room! awesome!

parking. not fun to vie for street parking or head to the garage.

d room service) was closed on sunday evening, there is currently some construction noise from next

parking ud83eudd14

was a little worried about parking

the girl in the bar was grumpy and i wish housekeeping came every day to clean.

it was a bit crowded with baseball kids, but there wasnt really anything not to like.

the pool is very small. not a varied wine selection at all - just poor 'house' wines available.

environment clean staff friendly secure parking

pool table cleanliness

breakfast, pool, gym

the community areas (lobby, pool, gym, and breakfast areas) were all very clean and spacious

indoor pool, breakfast buffet, and outdoor patio area

super clean amazing and professional staff. great breakfast

the community areas (lobby, pool, gym, and breakfast areas) were all very clean and spacious

it was nice to have a laundry room

morning to evening there is a lot of noise from machines i guess where we were it was close to laundry area

i thought the breakfast was good.

i couldn t find any hotels with the pool open

breakfast is pretty tough if you have anyone with food allergies

a complimentary breakfast bar and replace the old washer n dryers in laundry room, i have had to call service

laundry

loved the guest laundry and walking distance to fun places to

sheets and blankets had stains, smelled like smoke, wifi wouldn't work

pet policy is awesome

good location, malls, diners and laundry within minutes driving.

the location is really good- close to laundry facilities, an excellent diner across the street, and a donut

booked a smoking but was told it was booking

nothing expected a non-smoking room got a smoking room well done from the 70s but updated with burn marks on

room was nice and looked clean but it held onto a smoking smell, somewhat expected for a smoking room i suppose

the halls had obviously not been vacuumed recently nor had the laundry area been maintained

the pool and gym were nice. the staff was courteous and friendly

very comfortable and amazing breakfast!

location to rdu airport was convenient, & the heated swimming pool.

pool was good for the kids and hotel was well kept

had very noticeable fingerprint smudges all over it, and although not needed, it was apparent the kitchenette

secluded location of the hotel, the cordial staff (even at the sister property across the parking lot, doubletree

swimming pool, gym and a fire place outside on the terrace

room service food cleanliness: the bed had a sock under it from the previous guest and the shower

friendly staff full bar and grill

the pool and restaurant was closed. i was not given advance notice about this situation.

booked this hotel for the indoor pool and it was well worth it

the pool was kept very clean

there was plenty of parking

location, clean and has a bar onsite.

load of laundry, lots of supplies included for free, good water pressure and temperature

laundry room, dryers don't dry.

the full service laundry room was nice, although i wasn't there long enough to use the services

laundry center and kid friendly

bathrooms were clean. front desk pleasant. laundry facility a plus.

and it was so nice that they had everything you would need to feel at home, laundry room, fitness center, the

laundry room was a bit messy, had to clean lint from dryer and clean excess detergent from washing

we finally found the person in the laundry room and she indicated

i also used the laundry facility which was fine and the fitness center, also fine

room was very spacious and i enjoyed that it had a little kitchen

the next day i was doing laundry and younger man was much more pleasant when i had to walk back through the

kitchen had just enough dishes/cooking stuff

the little complete kitchen in the room was awesome

rooms have a kitchen if you are staying a few night was a nice thing to have

liked how spacious the room was, the refrigerator, microwave oven and the kitchen sink

hotel and room was clean, price for stay was better than expected and there was a much needed laundry area on

we even had a full kitchen

the outdoor pool

i had booked a suite with a kitchen but i didn t get one

great staff, clean, and pet friendly!

not to mention room next to laundry room so rest and relaxation was not an

bed smelled like fresh laundry instead of old hotel room

i was right by the laundry room, which was quite noisy during the night

laundry wasn't kept clean

front desk for washcloths and towels they did not give me any and their excuse was no one did laundry last

small parking spaces

pool perfect for children, location, staff, and cleanliness was excellent

the property is clean and has a beautiful out side patio and inside seating area and bar

and on the highest floor possible due to my last stay not being great because i was over the parking lot and

was surprised that there was not a safety bar on the shower

comfy beds....laundry room on my floor....maybe each floor? nice. large well designed lobby.

lots of free parking. the laundry facilities were fab. the staff were lovely.

the cleaning, the staff, the breakfast, the location, the safety, the size of our room, and the laundry

wifi wouldn't work in my room (top floor), so i had to use my personal hotspot the whole time i was

everything location staff room shower gym everything

the lighting in the parking lot is not sufficient

into parking lot, property looked like a homeless shelter

room no coffee maker, 3 light fixers not working, no microwave, the parking lot very poorly lit felt unsafe

parking was good near the room we occupied

kitchen

the guest laundry facility was in a very small room that felt a little like a closet

amazing stay...pool great..food great..customer service great...

i didn't try one of the breakfast sandwiches

the layout of the room was comfortable. the variety for the breakfast was excellent.

mini kitchen had an issue with the garbage disposal

free laundry room too

with the kids

pool was bad no hot tub

hotel was clean and pool area was clean as well as gym

the pool area was great. my children and i really enjoyed it. the rooms were spacious.

breakfast was varied and good

great breakfast, great location.

not enough variety for breakfast

the breakfast could have been better but overall it was great

hotel, amazing staff, great location, amenities were fantastic and breakfast was excellent

staff was helpful and the bar was vibrant in the evening which helped destress after a long day of business

parking was available and convenient

pool,bar and workout room was closed and when we booked we were told they would be open with social

airport so not much around and need car unless you just plan to use their shuttle to the

i also like the fact that there is a bar and restaurant on site

the pool was nice and warm and provided us evening entertainment

the location, the room, bed, breakfast, and staff was really nice and

my kids loved the indoor pool.

i like that we could use the airport shuttle fee of charge

is horrible as hell i know it s covid-19 but dang come on now that s why me and my kids will be going to

laundry is completely complementary ( no

our kitchen sink leaked and was shut off under neath

closeness to the airport and having the shuttle

enjoyed my stay, plus i was able to leave my car and ride the shuttle bus to the airport which helped tremendously

very clean and good morning breakfast

return a rental car and the two guys who drove the bus were very helpful plus the on site guest laundry facility

they had a laundry place.

was very spacious and comfortable for the price, my kids loved the privacy of having the pool and gym to themselves

night time shuttle driver was fantastic

free juice bar was open in the lounge

need to update the breakfast and the laundry room

to housekeeping facilities/laundry area, i guess

the bed was nice and the bathroom was clean. the wifi was good.

shuttle service to airport

, the soda machine, the gym machines

desk never had coins for the coin operated laundry

beds, very prompt breakfast arrangements and easy to access services like laundry and fitness

laundry room is also available

ac went off abruptly in the middle of the night when i have two kids sleeping

hot breakfast

laundry facility was out of order.

only 1wash cloth and 2 hand towels for 3 people; no laundry sack

we used the self service laundry which was very convenient

car parking being available was also a must for us and again great space and always availability for

no big areas for pet release

the full kitchen was a pleasant surprise. location was terrific.

the room and breakfast

breakfast was great

i love how clean the hotel was. staff were all kind and friendly. breakfast is good.

very clean and spacious room. hotel was very clean. loved the fitness gym.

had did not dry my coworkers clothes, he was able to wash but had to go to a laundromat to finish laundry

and the guy that checked us in didn't tell us about the laundry stuff and the sink detergent was under the sink

this hotel could have been decent if basic laundry and cleaning were satisfactory

laundry detergent, dishwashing soap, diahwasher soap was provided

was able to cook or wash laundry if needed in our room

it had a kitchen equipped with full stove and oven, microwave, full refrigerator, dishes, cooking utensils,

also, could not get wifi to connect

spacious room, lovely pool.

lots of space for traveling with kids

the breakfast is the incredible with top brands foods

in addition, the property does not have a laundry facility

i wish they re a laundry mat.

we had a family reunion and the entire staff, front desk, outstanding breakfast

food was incredible for breakfast

breakfast ended at 9, i'd like for it to end at 10 so you can sleep in and still enjoy breakfast

pool and gym would close before advertised hours

fact it was pet friendly (some of the residents couldn't control their animals), the room door was hard to

one of the only hotels in the area with a 24 hours shuttle

clean, great staff, above average breakfast and location

gym was great

the staff were very friendly, especially at night. awesome hot and cold breakfast options!

the only other thing was the signage was a little confusing about shuttle service

breakfast was good and had a lot of choices.

the airport shuttle was especially helpful as we arrived after midnight.

parking was plentiful and shuttle guys were great

great outdoor pool. nice breakfast area.

location and shuttle to airport , friendly

mins from airport, easy access to major interstates, impressive complementary breakfast selection each morning

like the paper plates and plastic utensils for breakfast

great shuttle service to airport and restaurants

they also had laundry facilities & the room was clean with the smell of cleaning solutions

people in 1st floor laundry room smoke cigarettes and you can smell the nasty smoke

no laundry bags for dirty clothes

very updated large rooms comfortable beds close to airport pool laundry

in 1st floor laundry room smoke outside and leave the door open so it smells like smoke inside the hotel

close to rdu airport. clean. offered enough towels. safe. guest laundry available.

self service laundry

they charged 5-6 dollars for some box breakfast, i had to buy a tide laundry pod for a dollar when i ran out

couldn't offer coin exchange for laundry

pet friendly

no laundry on site

fighting at 3 am in the laundry room when it clearly states facilities closed

no plastic baggie for dirty laundry and the in room safe did not work (bummer)

wanted to do laundry but didn't have quarters

close to the airport ! shuttle on time ! all in all very good

comforter was lumpy because the filling had shifted and clumped up in the laundry

desk about it and was told it had been reported to management who said it was because of the laundry equipment

only things that were not super great was the television/guide, and the cost of the laundry

i also liked the nice laundry room and working ice machines made for convenience

breakfast was great, lots of selections

didn't have a laundry room

we were greeted by the receptionist immediately and i noticed a bar to the side, small intimate in the lobby-

the customer service/and room, parking, the hotel layout....and working elevators

no free coffee or breakfast

shuttle very clean staff friendly, helpful and honest (one lost her tablet and other items in parking lot -items

breakfast was good. coffee was great.

free parking

priced, bland breakfast, ugly paint, could use better room complimentaries, room security options ex small safe

no breakfast of any kind was offered. soda machines were empty.

breakfast was acceptable and the coffee was delicious

room was next to the guest laundry and the noise from a sneaker in the dryer was so loud it could be heard in

convenient shuttle service

no breakfast

most important get a small busiess center at least with wifi type printers

the lobby was very nice. and the bar!! unfortunately the bar was closed due to covid.

fitness center and self laundry was closed

it was also helpful they had a laundry facility

great hotel. staff very helpful. breakfast was great. very clean

card readers on entrance near handicapped parking didn't work well

parking to far from front door and not level

the laundry room needs a new washer/dryer

appreciated that they had laundry facilities and coffee available 24/7 in lobby

pet friendly

only and slightly concern we had was the wifi connection, it's not that strong, but it's not a problem for me

parking could have been a problem on thursday as they were charging people going to a football game

breakfast was great and the room was spacious, all of the employees were kind

shuttle was a no go

breakfast area is to small

has an airport shuttle

kids enjoyed the pool

pool was closed

the $18 breakfast buffet was surprisingly limited in choice, and had a 10 min queue to be seated because

shuttle bus a big bonus

no hot tub or inside pool.

spacious and comfortable inside, with lots of seating areas in the foyer (also has a decent bar, and a separate

breakfast was good

they have shuttle services that drive you to nearby malls and the airport

didn't like the shuttle driver who took us to the airport

hotel lobby, room, breakfast area was very clean

told in error by one of the staff that the hotel shuttle to the airport ran until 11 at night

the laundry room was flooded

laundry room should be upgraded.

and the man incharge of the kitchen and laundry was very helpful

wasn't enough wash cloths in my room and i heard her tell another guest that there was no clean laundry and they

very comfortable bed. good wifi. breakfast with hot and cold food.

room was below what i can only imagine was the laundry facility

no laundry for customers

we went for a family wedding and we re picked up at the airport by the shuttle driver

bed was comfortable. shuttlebus was new.

the gym was nice.

rookies bar and grill across the parking lot

keeping my child occupied with the pool for something fun, while his dad visited with his mom, as kids are not

if you have an early flight and want to use the shuttle

aloud us to park car while we were away plus airport shuttle

rookies bar and grill across the parking lot

the fitness room was clean and the breakfast area was clean with decent food

the pool area wasn t open even to sit a round in the sun. it was under construction.

really helpful staff, free shuttle is great.

breakfast was great

mold in pool

laundry and

also the laundry room and vending machines were out of order for my entire stay

no rush to leave, amazing area for work opportunity, and great hotel amenities (shuttle, laundry,etc) makes

no shower curtain. left laundry from previous family. keys never work.

clientele loitering in parking lot smoking

the staff was friendly and the complimentary breakfast was superb

clean hotel. lovely rooms. great breakfast with a variety of items!

entrance and exit of parking lot.

room was clean and breakfast was good.

lady at the front desk went out of her way to find me a taxi to the airport since the shuttle was full great

location and convenience of laundry, gym, microwave and refrigerator

room was clean. food was good. bar area was clean. easy acces to the main toad

appreciate the parking and excellent shuttle service

shuttle experience

special shout out to the shuttle driver ryan

comfortable beds, pool, prompt room service.

breakfast details and time when it opens and closes, which makes the customer think, on swing the room service

there were no vending machines just a snack bar that a simple 1

room service was terrible

room service was timely

great clean facilities. excellent wifi great laundry, excellent staff we had a great sleep.

gym is small a the best equipment doesn t work, shot breakfast

i loved the bar area with a pool table ,board games, and balcony space

perfect location, super friendly staff, bar and terrace were awesome way to end busy day.

don t hire kids that don t know how to work in customer relations

ice machines not working. wifi was spotty. elevator was not working. roaches in my room.

to top it off, the parking lot is shared with a

wifi was sketchy

hotel was slightly clean inside, but no breakfast, no amenities and not pet friendly

people are allowed to congregate in the parking lot and a lot of sketchy characters hanging in the walkways

laundry was nice

laundry left on the floor outside 2 different rooms for the night

having a win bar and restaurant. along with being located close to all services.

hotel, heated pool, location

the wifi didn't work in my room

laundry facilities only accept quarters

laundry room on the 5th floor smelled bad i believe it was only because of the garbage but the 5th

it was close to the airport and had laundry facilities on a separate floor

breakfast, room, laundry

me and my kids stayed together this time for almost a week and enjoyed it

nice size closet with plenty of nice hangers, a laundry basket, iron and ironing board

staff, clean room, full accommodation '--- laundry services, gym, pool, etc--- convenient to airport and rtp

i love that they have free laundry

i also experienced dirty laundry/dishes and tub area wasn t clean

free laundry friendly staff good value

breakfast was trash

the wifi was awesome and that i could have a smoke too

better breakfast

then a car driving slow through the parking lot every 30-45 mins the rest of the night

there was individually wrapped pieces of bread, four wrapped muffins the size of golf balls, eggs waffles and

clean, nice lobby, breakfast better than others during covid, good parking, beds ok

to be bigger, skywalk is not connected to building directly you must walk through a parking deck into another

they loved the pool and hot tub, breakfast was great, they have a waffle maker which was delicious and a nice

breakfast was awesome

terrific breakfast and a very convenient location.

it is clean but no on-site laundry, next to a large laundromat though

the cable and wifi

booked nonsmoking but some how my email had me in smoking and the room was downstairs and it was a lot of

parking was kind of hard

said non smoking but smelled of stale cigarette smoke

free parking was a great addition and breakfast included was also a lovely contribution

breakfast was able to be prepared in a timely manner

didn t like that the parking lot is so small

the breakfast was good but i wish there was more variety.

they say in your booking page they hav pool jacuzzi and spa , and its not true

is well with this hotel with the minor exception of it could be well served with a bit larger parking area

the breakfast was great

staff was excellent. very nice room. very clean hotel, inside and out. breakfast was very good.

everything. ... my familia loves it here.it has a full breakfast bar

very poor wifi, bathroom wallpaper peeling, moldy ceiling in bathroom, damaged walls.

laundry on site ($7 to wash+dry)

a pile of dirty laundry remained outside of the elevator door on the second floor for literally over 24 hours

channels not good, laundry needed coins instead of card charge or free, one way in , through the front door

some of the amenities you expect at that price point: breakfast, kid s crib/playpen, coin laundry

laundry was out of change, no ice, i didn t get anymore towels from housekeeping

the laundry

melissa was super nice and help accommodate my early check in!

the gym had everything i needed

pool was great, but didn t have any floats. breakfast was good

friendly staff, check in was quick, parking was great and overall experience was great as well.

no onsite laundry

the elevator was out of service and the pool was closed ud83dude22 other than that i just can t complain

breakfast, parking, clean, quiet and staff was great.

clean, convenience, hot breakfast.

the pool was great

it offers a small gym and pool, laundry facilities, a simple breakfast

breakfast room laundry facilities

also i liked that there there are laundry machines in each floor for each one to use

i liked being able to track my load of laundry while it ran via the app, very convenient.

i have a sensitivity to fragrances, so i was bothered by the scent of laundry detergent

no clean rags and towels we had to wait hours til they finished laundry

because i have limited mobility we wanted a first floor room, easily accessed from a parking space adjacent to

covid limited breakfast choices, but what we did get was good.

limited parking availability, had to park behind building and walk around facility to get access to room

switch uo the breakfast menu. supply more wash cloths and towels

great amenities that pretty much cover anything you would need such as a bar, snack bar, gym, laundry room, pool

pool was so cloudy that we couldn't see a black sock that my kids were using as a football

my niece and i also enjoyed our fun time in the pool because we had it all to ourselves

the room view was just of best buy parking lot

pool was not operational and that is the only reason we chose this location

evidently this room is directly above the laundry area

property was easy to locate with lots of parking

parking didn't find a parking space, i had to set outside until someone came out to leave.

the indoor pool was a bonus for family fun in the fall/winter

also, its worth noting that the breakfast buffet is about the same price as the room service; better value

never got room service for cleaning and laundry

sounds from the laundry nearby disturbed my sleep

dirty laundry pratices

there were no laundry detergent on hand to use the laundry nor were there any available to purchase at front

late at night and went to our room and crashed for the night- the next morning we took our kids to breakfast in

no laundry machines on site either

i like the ice machine and breakfast.

needs an sprucing up and cigarette butts are all over parking lot but it was a quick stay with great location

the wifi was good

continental breakfast had a vast selection

they would get an electronic payment system in their laundry and more machines

staff was very helpful with information and quarters for the laundry

i heard another customer complain about this at the desk and wasn't given a responce) guest laundry didn't work

the web site says it's pet friendly but don't mention the pet fee

tv worked as did wifi after calling tech support

the beddings on one of the bedrooms beds was not really dry and still smell laundry detergent

was good location was good laundry facilities was easy to use parking garage was

the staff uses the guest elevators for laundry and maintenance so you have to wait for the next one

i was located a ways away from the laundry room but could hear the dryer from my room

kitchenette for the suites would make the extended stays for construction workers a ot better

they pul the sheets and towels and clothes on the ground outside instead of in a laundry basket wtf

laundry

we had checked in because there were laundry facilities but they were so dirty with dryer lint clumps on the

staff definitely made the difference, from front desk to housekeeping & overnight laundry, they were all very

didn't like that when i left at night, upon my arrival back, there was no parking spaces near my room