secure parking within the hotel area

short walk from the salt cathedral and the heart of the old town, super friendly staff, nice breakfast, incredible

the breakfast was delicious and the staff was very friendly

colonial rooms with excellent breakfast and great service

great hotel close to centres very friendly and spotless good breakfast

parking secure and ok, though surface slightly awkward with heavy load on motorcycles

but watch out for the tourist restaurants over the road - their staff rush to provide unnecessary parking guidance

hotel in excellent location (walking distance to both town center and salt cathedral) with parking and uncomplicated

covered parking for our motorbikes was good as it rained very hard one evening

parking is a bit inconvenient (not directly next to the hotel) but it is available for free

great breakfast and super fast wifi

place, soft comfortable bed, good and healthy breakfast and friendly englishspeaking straff

friendly staff, good position in a quiet area. brand new rooms. free parking.

everything, the style, staff, breakfast, room

the breakfast, the kindness of the staff, the timeliness of their assistance and the decor.

parking right next door works a treat

the location, how clean it was, good breakfast

wifi was very spotty

comfy beds, hot shower and good wifi

she also makes a good breakfast with a mean hot chocolate

we had access to the laundry machines any time we needed them and the place was very well kept and the jacuzzi

staff & their pets were quite friendly

wifi works well

hotel is really well equipped with restaurant, bar, sauna and gym which is super convenient due to the hotels

although our room was on the 3rd floor, it was noisy due to the bar downstairs (loud music)

the kitchen staff was very unfriendly

the breakfast is average. to much noise in the aisles, walls are too thin.

allow my pet and peaceful environment

top bar played music that could be heard throughout hotel

location, staff, decoration, bar at the 7th floor

lack of 24/7 room service. very bad internet. personal not very helpful (they did not care)

is a bar at the seventh floor, that sounds more like a dance club

in and organized it was 10 o'clock and at that time we couldn't get anything to eat, since the room service didn

location good on the road to bogota. breakfast mediocre

the indoor pool.

swimming pool is not cleaned frequently.

good location with parking facilities warm and friendly service!

really like the bar at the entrance

parking available. it was clean and service was very kind

parking, new facilities, location, clean fresh linens, great bathroom

we also had free parking

not supplied although there is a full kitchen with a fridge and microwave

room service would also be

on site safe parking (very important)

a well-furnished room including a kitchen. a huge plus for long-term accommodation

it would have been nice to have a few dishes and dish soap for the kitchen

the eggs in the breakfast were way too salty and when we asked to make it less salty it was still, too salty

breakfast and charged 2x more than could found at a restaurant or shop within walking distance

no free breakfast

great breakfast location ok

having to go to the store to get laundry detergent

they do not provide laundry detergent nor is there a dispenser onsite

kitchen was dirty

very good location, new and clean facilities, modern and stylish. nice gym and sports area.

the gym was a great addition and they have a little of everything except for bands

the breakfast was disappointing and the spa prices were high

parking situation could be better but no additional cost so no complains

was at an odd location with no parking space, a bit hard to get to especially with heavy traffic

they have a spa with sauna, jacuzzi and massages

spacious accommodation in a peaceful setting. good breakfast.

windows needed to be opened to ventilate the room while the fireplace was being used, but screens need to be

fireplace in the large room was great to counter the cold night

breakfast very good

excellent breakfast. excellent rear view at the room.

it was like staying at home. staff went above and beyond. breakfast was good.

the staff were all wonderful and the fireplace in the room that is lit for you while you re at dinner is a

the wifi connection was extremely weak. the fireplace could work better.

hotel rooms with the fireplace

great service, nice breakfast and beautiful place!

they have fireplaces in the room (good thing) but i couldn't use it because of my asma and there's no other

delicious food (dinner and breakfast)

the wifi password that was in rooms didn't work during my stay.

smelled bad, no hot water, wifi only worked in lobby barely, not at all in room

my favorite part was the amazing and generous breakfast included with our stay and the cute cat that lives in

the free breakfast is world class, and the additional meals for purchase were so delicious and an excellent

the angels around the room was so cosy with the chimney and the bed so so confortable delicious breakfast also

wifi didn t work which led me to look for another place to be able to work since i was on working

food: as a night person who usually skips breakfast, it was worth getting up early for

breakfast was delicious too

the breakfast was delicious and the dinner outstanding

boutique hotel with a warm and welcoming style, great hospitality, great staff, top-notch breakfast and excellent

breakfast was extraordinary

and horrible space distribution on parking, they didn't ask anything before giving the breakfast and they gave

the lady that preparered breakfast was helpful..

it s more like a typical bed and breakfast in an old house

lower laundry prices would be good and also the english speaking ability of the staff was good but not

breakfast has a bit for everyone, you can definitely find something you like

breakfast was pretty good

great international style breakfast, staff have 2 levels

staff was very kind and helpful, the bed was comfortable, and the 24/7 room service was very convenient

the breakfast buffet was great and it was totally worthwhile

everything was good. even the breakfast was top

location too had a lot of amenities like board games, they were able to gave us a private parking lot at the

breakfast was excellent, location too had a lot of amenities like board games, they were able to

good location when you need to go to the airport, good breakfast

decent wifi

is a lot of rooms overlook a busy and noisy road where sound of traffic is constant day and night laundry service

no laundry service even though it was initially told there was

they have parking and the day i tried the breakfast was pretty good

parking entrance, too small for big cars

room service would clean the room but not do the dishes

location, clean and comfortable room, good wifi

wifi was very good, which i used for long periods of time

we definitely liked it very much, and the fact that there's a kitchen and you can cook if you want

design, great room service, kindness treatment to the trip guest

more amenties in the kitchen, like bowls and glassware. more towels.

kitchen and other facilities were incredible from car parking till concierge and security

need to update studio information like the phine numbers and wifi passwords

one of our friends had requested laundry service and it wasn't delivered as promised

plus an excellent laundry service

unicentro mall, supermarket, and pharmacies) the staff was very helpful on all our requests, from laundry service

room service meals or asian food at the bar are disappointing

the breakfast are is huge and warm

it was very difficult to get the wifi.

no ac in the rooms, breakfast could have have been better.

the noise traveled from the bar true the hotel rooms

room was a little bit small and the wifi connection didn't work so well, it was not good which can improve

great location with a friendly staff and a very good breakfast included in the price.

laundry service was also great

laundry was expensive and the room was very dark.

had trouble departing the parking area

had room service many times

the hotel doesnt have gym

hotel is rated 4 stars: jr suite has signs of dilapidation, no a/c, no iron/ironing board (has laundry service

very helpful with city directions, taxi, handling luggage, and laundry concerns

wifi didn't work in my room so i couldn't work

the opening times of the gym are not the ones that appear online or on the pamphlet they give you, it closes

the bar closed to early

our room at the santa barbara was in front of a metallic kitchen or laundry room vent and the noise, which felt

laundry services were expensive and a hassle

laundry service fast and efficient. good location for me, italian on site restaurant was nice.

have small animals coming out from the bathroom, they need to sanitize and they don t have laundry which makes

friendly staff, clean rooms, simple but nice breakfast. thank you

experience was excellent, my only concern was the reliability of the wifi

great wifi

best mattresses i've ever slept on; elegant linens, spotlessly clean, delicious all-you-can eat breakfast

accommodations, i felt safe as a solo female traveler, and the ladies at breakfast (eggs, made-to-order coffee

friendly staff. clean hotel. nice breakfast. safe neighborhood. nice shower.

we tried laundry this time: amazingly fast, clean and affordable

the laundry service was very expensive

finally the room would also sometimes smell like food from the kitchen

many choices on room service menu, or even have the choices that are on the menu

wifi connection in the room

it was our fault as we didn t ask for the price in advance, but it s rediculus that the laundry costs nearly

mall, supermarkets and produce stores, drugstores, and various services (optical centres, laundry services, etc

the room was incredible, and the room service is very efficient !

the staff, the location, the security, the free parking

another reason i chose was because of the gym but there are no pictures

of the towels they take them away to laundry leaving with only 1 towel and when they are back from laundry your

wifi connection not stable

the gym is rather basic and the equipment is rather old

breakfast was very good and the entire staff were competent and friendly

shower new, modern interior great security - door locked and requires staff to open the door free parking the

great staff. good breakfast. many restaurant options close by.

breakfast buffet drop quality and quantity

hard to access the wifi. one day there was no meat with breakfast.

good breakfast served by very nice people. staff was very friendly and helpful

with wifi, after an afternoon troubleshooting they finally changed me to another room

and wifi was good enough for my working calls and work overall

elevator wasn't working properly, no gym or pool, water in bathroom were draining slowly

rooms excellent, hotel very safe, buffet breakfast very good: plenty to choose from.

bar help served us wine there

didn t have swimming pool and the worse was it doesn t have a fitness room , no gym

staff said they would have things such as laundry done by the time i had to leave and they did not

laundry is expensive - they should have a washer/dryer on-site like in other hampton hotels

no room service

location. parking. silence. welcoming staff.

the parking a little bit

there were not very many vegetarian options for breakfast and the wifi was a bit unreliable.

breakfast

delicious breakfast

have a mini bar ready for me

the bar area was very limited and uninviting.

laundry service very expensive

the laundry was over

was no laundry

comment rather than a complaint: we did not ask what it cost to send out wash and dry laundry

terrible wifi

warm service - perfect location, close to multiple restaurants - great breakfast - good laundry service - price

the breakfast was just perfect

the apartment i got has no kitchen

; wifi, cleanliness, staff, breakfast, room, quiet location with plenty of restaurants and cafes

clean, modern, all new, great staff, helpful and they had room service including breakfast!