swimming pool is not cleaned frequently.

location good on the road to bogota. breakfast mediocre

the indoor pool.

we loved the staff in the entrance, the spa masseuse and everybody really

room and breakfast

wifi is good

and breakfast was excellent

breakfast was quite good

wifi works well

wifi was very spotty

comfy beds, hot shower and good wifi

excellent hotel. near everything. great breakfast. nice staff. very clean!

i've stayed here in the past because they have secure parking and everything is walkable in the city so a good

breakfast was included

we had access to the laundry machines any time we needed them and the place was very well kept and the jacuzzi

staff & their pets were quite friendly

parking is a bit inconvenient (not directly next to the hotel) but it is available for free

but watch out for the tourist restaurants over the road - their staff rush to provide unnecessary parking guidance

covered parking for our motorbikes was good as it rained very hard one evening

hotel in excellent location (walking distance to both town center and salt cathedral) with parking and uncomplicated

parking secure and ok, though surface slightly awkward with heavy load on motorcycles

wifi in my room was non-existent, but worked well in communal areas

wifi reception was not always perfect.

safe parking for motorcycles

amazing breakfast!

colonial rooms with excellent breakfast and great service

secure parking in courtyard attached to hotel

great breakfast and super fast wifi

parking was included

place, soft comfortable bed, good and healthy breakfast and friendly englishspeaking straff

breakfast was awesome, staff front desk daniela was very informative and helpful, the hotel was

spacious accommodation in a peaceful setting. good breakfast.

windows needed to be opened to ventilate the room while the fireplace was being used, but screens need to be

fireplace in the large room was great to counter the cold night

great service, nice breakfast and beautiful place!

delicious food (dinner and breakfast)

they have fireplaces in the room (good thing) but i couldn't use it because of my asma and there's no other

hotel rooms with the fireplace

the staff were all wonderful and the fireplace in the room that is lit for you while you re at dinner is a

the wifi connection was extremely weak. the fireplace could work better.

breakfast offers a great variety of options with fresh made bread and arepas

the stuff was very kind. the breakfast was delicious. the room was comfortable and quiet.

breakfast very good

room service for breakfast, they didn't take into account the upgrade promised on booking

location, staff, decoration, bar at the 7th floor

was really frustrating to me and ruined some other good things that i found on the stay like the bar staff

was really frustrating to me and ruined some other good things that i found on the stay like the bar staff

in and organized it was 10 o'clock and at that time we couldn't get anything to eat, since the room service didn

you are coming by car, it is complicated to understand how to enter the parking lot because there are no signs

the wifi worked well

really like the bar at the entrance

good location with parking facilities warm and friendly service!

parking, new facilities, location, clean fresh linens, great bathroom

on site safe parking (very important)

it would have been nice to have a few dishes and dish soap for the kitchen

not supplied although there is a full kitchen with a fridge and microwave

a well-furnished room including a kitchen. a huge plus for long-term accommodation

parking inside the grounds

no free breakfast

the eggs in the breakfast were way too salty and when we asked to make it less salty it was still, too salty

breakfast and charged 2x more than could found at a restaurant or shop within walking distance

great breakfast location ok

they do not provide laundry detergent nor is there a dispenser onsite

having to go to the store to get laundry detergent

the gym was a great addition and they have a little of everything except for bands

very good location, new and clean facilities, modern and stylish. nice gym and sports area.

complete with kitchen

was at an odd location with no parking space, a bit hard to get to especially with heavy traffic

the breakfast was disappointing and the spa prices were high

parking situation could be better but no additional cost so no complains

they have a spa with sauna, jacuzzi and massages

the breakfast was delicious

very friendly staff who brought us coffee and bread after arrival and a good breakfast

the wifi password that was in rooms didn't work during my stay.

wifi didn t work which led me to look for another place to be able to work since i was on working

it s more like a typical bed and breakfast in an old house

and horrible space distribution on parking, they didn't ask anything before giving the breakfast and they gave

the lady that preparered breakfast was helpful..

really loved the: - cozy lobby - inspiring art - healthy breakfast - owner family - really quiet at night -

boutique hotel with a warm and welcoming style, great hospitality, great staff, top-notch breakfast and excellent

food: as a night person who usually skips breakfast, it was worth getting up early for

the breakfasts and dinner at restaurant were excellent

breakfast were beyond amazing, especially the shake/ guayava juice

no laundry service even though it was initially told there was

is a lot of rooms overlook a busy and noisy road where sound of traffic is constant day and night laundry service

kitchen utensils are all locked away and you have to pay a deposit to have them available to you

the service didn't do the room service every day, even taking out the trash wasn't done daily or providing the

didn't have any kitchen stuff. not one plat or fork

very helpful with city directions, taxi, handling luggage, and laundry concerns

hotel is rated 4 stars: jr suite has signs of dilapidation, no a/c, no iron/ironing board (has laundry service

wifi would be my biggest complaint - access was so unreliable from the room and i really needed it

room service, restaurant or bar service past 20:30

the guy that brought the food for room service was very nice and so was the bartender.

decent wifi

have small animals coming out from the bathroom, they need to sanitize and they don t have laundry which makes

laundry service fast and efficient. good location for me, italian on site restaurant was nice.

laundry services were expensive and a hassle

our room at the santa barbara was in front of a metallic kitchen or laundry room vent and the noise, which felt

breakfast is simple but good, fruits, eggs, coffee, juice, cereal and bread

is a bar at the first floor

it was very difficult to get the wifi.

the noise traveled from the bar true the hotel rooms

wifi was disconnecting quiet often

nice experience, friendly staff, comfortable beds. reception 24 hours and really nice breakfast.

the laundry service was very expensive

we tried laundry this time: amazingly fast, clean and affordable

the spa and the view from the pool are unbelievable

i like the variation of the everyday breakfast

breakfast was a highlight, fresh and plentiful

kitchen and other facilities were incredible from car parking till concierge and security

i also had my pet dog which there is an extra cost either per night or per stay, whichever is cheapest for you

enough bath towels for the number of guests, and no dish towels, paper towels or napkins in the kitchen

the kitchen is fine but only have two hobs.

more amenties in the kitchen, like bowls and glassware. more towels.

need to update studio information like the phine numbers and wifi passwords

plus an excellent laundry service

unicentro mall, supermarket, and pharmacies) the staff was very helpful on all our requests, from laundry service

one of our friends had requested laundry service and it wasn't delivered as promised

the breakfast are is huge and warm

the location and the park for the kids was great.

laundry service was also great

laundry was expensive and the room was very dark.

complete staff from the front desk, housekeeping, breakfast team and room service was very friendly and helpful

staff was more than helpful missing spa at the hotel, small drugstore etc close to

time it was a little bit expensive, and the mini bar was very expensive for a couple of things

of the towels they take them away to laundry leaving with only 1 towel and when they are back from laundry your

the breakfast is served quickly

kids friendly

however it was good for us as kids loved swimming pool

breakfast was very good and the entire staff were competent and friendly

included breakfast perfect, eggs made to taste, bakery breads, kefir and juices , granola

great wifi

friendly staff. clean hotel. nice breakfast. safe neighborhood. nice shower.

wifi didn t work for a couple of days

experience was excellent, my only concern was the reliability of the wifi

staff said they would have things such as laundry done by the time i had to leave and they did not

laundry is expensive - they should have a washer/dryer on-site like in other hampton hotels

location. parking. silence. welcoming staff.

parking was not included and the access to parking was terrible and the parking space.

value for money, great breakfast, comfortable & clean room, smooth check-in & out processes

laundry service very expensive

comment rather than a complaint: we did not ask what it cost to send out wash and dry laundry

the laundry was over

was no laundry

wifi was slow

it was our fault as we didn t ask for the price in advance, but it s rediculus that the laundry costs nearly

mall, supermarkets and produce stores, drugstores, and various services (optical centres, laundry services, etc

wifi was very weak in my room (if somebody is reading this, room 308) and my phone and computer

very clean, staff very helpful, the room were just beautiful and the breakfast fantastic

breakfast was amazing

are really high, food menu is only ok, not really matching the high range location, breakfast is tiny

the staff offered laundry services which is great for travelers

a detail, i had to ask 3 times to get bags and forms for the laundry service.

laundry service i did nor like

gym was a very bad experience, i couldn't train any day, the equipment and facilities are very

gym is outdated, i guess nobody uses it

great facilities. they lost my clothes in laundry.

the breakfast was delicious and varied

food in the restaurant and room service was truly perfect and creative

the spa and gym are amazing

design, the gym, and the pool are nice

wifi was good

breakfast, friendly staff, good location with some pretty interesting restaurants, definitely worth

we stayed in the penthouse which had a kitchen but no proper oven, crockery or cutlery.

breakfast was very good, the location was excellent.

room was clean and bed comfortable, breakfast was excellent.