bar closes at 22

not only they didn t included breakfast for a high cost but they don t have room service although they

room service for breakfast, they didn't take into account the upgrade promised on booking

lack of 24/7 room service. very bad internet. personal not very helpful (they did not care)

top bar played music that could be heard throughout hotel

parking, new facilities, location, clean fresh linens, great bathroom

really like the bar at the entrance

wifi was so slow i couldn t use it

good location with parking facilities warm and friendly service!

parking available. it was clean and service was very kind

on site safe parking (very important)

fast check in, helpful staff, breakfast for free, parking.

room service would also be

not supplied although there is a full kitchen with a fridge and microwave

a well-furnished room including a kitchen. a huge plus for long-term accommodation

the eggs in the breakfast were way too salty and when we asked to make it less salty it was still, too salty

great breakfast location ok

breakfast and charged 2x more than could found at a restaurant or shop within walking distance

no free breakfast

they do not provide laundry detergent nor is there a dispenser onsite

having to go to the store to get laundry detergent

shampoo was of very low quality, you have to pay for the utensils of the kitchen an extra fee

the gym was a great addition and they have a little of everything except for bands

kitchen was dirty

they have a spa with sauna, jacuzzi and massages

the breakfast was disappointing and the spa prices were high

was at an odd location with no parking space, a bit hard to get to especially with heavy traffic

parking situation could be better but no additional cost so no complains

although our room was on the 3rd floor, it was noisy due to the bar downstairs (loud music)

i was traveling with a baby and pet

wifi is good

parking is completely rotten, the hotel is really cheap (decoration, furniture, facilities)

hotel is really well equipped with restaurant, bar, sauna and gym which is super convenient due to the hotels

parking secure and ok, though surface slightly awkward with heavy load on motorcycles

but watch out for the tourist restaurants over the road - their staff rush to provide unnecessary parking guidance

hotel in excellent location (walking distance to both town center and salt cathedral) with parking and uncomplicated

covered parking for our motorbikes was good as it rained very hard one evening

parking is a bit inconvenient (not directly next to the hotel) but it is available for free

excellent customer service , super cleanliness , good breakfast. good location reasonable price.

we stayed for the media marathon de cundinamarca and the hotel provided breakfast earlier than usual so that

very friendly staff, nice rooms and good breakfast

style, warm, hot shower, secure off street parking for our motorcycle, good breakfast, lovely

wifi too weak.

thing that i liked the mose about this hotel was the shower and the breakfast

comfy beds, hot shower and good wifi

also the breakfast is very basic, and the coffee is so strong i couldn't even drink it but in general this

she also makes a good breakfast with a mean hot chocolate

the location, how clean it was, good breakfast

the staff is kind and very professional and we loved the breakfast which was rich and freshly made

staff, very comfortable rooms and great breakfast

the hotel had a welcoming lobby, and an inviting bar lined with a collection of bottles, but served no alcohol

the hotel's fault but was a saturday eve and some music from the nearby bar could be heard

parking was included

we had access to the laundry machines any time we needed them and the place was very well kept and the jacuzzi

staff & their pets were quite friendly

wifi works well

the wifi password that was in rooms didn't work during my stay.

fireplace in the large room was great to counter the cold night

spacious accommodation in a peaceful setting. good breakfast.

windows needed to be opened to ventilate the room while the fireplace was being used, but screens need to be

location good on the road to bogota. breakfast mediocre

the indoor pool.

swimming pool is not cleaned frequently.

breakfast very good

excellent breakfast. excellent rear view at the room.

it was like staying at home. staff went above and beyond. breakfast was good.

the staff were all wonderful and the fireplace in the room that is lit for you while you re at dinner is a

the wifi connection was extremely weak. the fireplace could work better.

wifi didn t work which led me to look for another place to be able to work since i was on working

the breakfast was delicious and the dinner outstanding

breakfast choices were great

parking is really practical

breakfast were beyond amazing, especially the shake/ guayava juice

breakfast was extraordinary

my favorite part was the amazing and generous breakfast included with our stay and the cute cat that lives in

the angels around the room was so cosy with the chimney and the bed so so confortable delicious breakfast also

the free breakfast is world class, and the additional meals for purchase were so delicious and an excellent

smelled bad, no hot water, wifi only worked in lobby barely, not at all in room

it s more like a typical bed and breakfast in an old house

and horrible space distribution on parking, they didn't ask anything before giving the breakfast and they gave

the lady that preparered breakfast was helpful..

lower laundry prices would be good and also the english speaking ability of the staff was good but not

breakfast was pretty good

the breakfast is awesome

great international style breakfast, staff have 2 levels

breakfast has a bit for everyone, you can definitely find something you like

decent wifi

the quality of the room and the breakfast was very good.

the breakfast buffet was also quite good

the breakfast was extraordinary, and the locations too.

and fitness center were ok but nothing unexpectional

everything was good. even the breakfast was top

is a lot of rooms overlook a busy and noisy road where sound of traffic is constant day and night laundry service

no laundry service even though it was initially told there was

appartement style kitchen with fridge

ivan was there to greet us, he was extremely nice and helpful since we had a car & needed parking and we also

good value with nice kitchen and comfort beds

location, clean and comfortable room, good wifi

i also had my pet dog which there is an extra cost either per night or per stay, whichever is cheapest for you

the kitchen is fine but only have two hobs.

kitchen equipment very modest, breakfast not very tasty, many noisy events in the courtyard

the stove top barely heats up, there is no utensils at all in the kitchen

we definitely liked it very much, and the fact that there's a kitchen and you can cook if you want

need to update studio information like the phine numbers and wifi passwords

one of our friends had requested laundry service and it wasn't delivered as promised

plus an excellent laundry service

unicentro mall, supermarket, and pharmacies) the staff was very helpful on all our requests, from laundry service

there is also a gym, sauna, massage and hairdresser on site

i think is one of the best hotels in bogota, the breakfast is amazing

laundry was expensive and the room was very dark.

laundry service was also great

comfortable and convenient . nice facilities. gym ud83dudcaf.

bad internet( wifi)

the staff, the room, the location, the room service, everything went very smoothly

like the wifi connection only worked like 20 minutes one day it was hard to have a nice hot shower, it took

excelente location! great rooftop bar and view.

they're trying to have a fancy cocktail bar feel when in reality it's so cold you just want a tea

is a bar at the first floor

s beautiful , good value and i loved the breakfast and the staff, they were always ready to help me with everything

very helpful with city directions, taxi, handling luggage, and laundry concerns

hotel is rated 4 stars: jr suite has signs of dilapidation, no a/c, no iron/ironing board (has laundry service

small but useful gym

if the restaurant would be open) i was desmayed to see that the restaurant was closed and no room service(had

reasons i chose this hotel was the convenience of being able to go downstairs for dinner or order room service

our room at the santa barbara was in front of a metallic kitchen or laundry room vent and the noise, which felt

have small animals coming out from the bathroom, they need to sanitize and they don t have laundry which makes

laundry services were expensive and a hassle

laundry service fast and efficient. good location for me, italian on site restaurant was nice.

the beds and rooms terribly hard mattress wifi doesn't work well light poor to dark restroom

clean. amazing staff, great breakfast.

the wifi connection was awful

included breakfast perfect, eggs made to taste, bakery breads, kefir and juices , granola

friendly staff. clean hotel. nice breakfast. safe neighborhood. nice shower.

was almost no wifi signal most of the time that made it to our room

we tried laundry this time: amazingly fast, clean and affordable

the laundry service was very expensive

i like the variation of the everyday breakfast

the breakfast buffet was excellent, with a wide variety of fruit, local dishes, and eggs made to order

spa with sauna, steam room and bubble pool was free included

it was our fault as we didn t ask for the price in advance, but it s rediculus that the laundry costs nearly

mall, supermarkets and produce stores, drugstores, and various services (optical centres, laundry services, etc

wifi was very weak in my room (if somebody is reading this, room 308) and my phone and computer

se inventaron cargos/reglas para cobrarme de mas (se nota que estan faltos de dinero) - el wifi no llego a mi

a mini bar would have been useful. the breakfast was ok, i would have liked more fruit options.

excellent location. friendly staff! very good breakfast!!!

breakfast selection could have been a bit better

hard to access the wifi. one day there was no meat with breakfast.

room service menu was very limited

with wifi, after an afternoon troubleshooting they finally changed me to another room

of the towels they take them away to laundry leaving with only 1 towel and when they are back from laundry your

wifi connection not stable

the hotel needs parking. you solved my problem efficiently.

parking facilities

kids friendly

breakfast

the bath didn't have a plug and we couldn't get the spa to work.

old and small tv, furniture was not in the best condition and no mini bar on the room just an empty fridge

elevator wasn't working properly, no gym or pool, water in bathroom were draining slowly

small parking

wifi was not good at all

for the quality - very old renovations - no kettle in the room - poor choice for breakfast - room service only

there were not very many vegetarian options for breakfast and the wifi was a bit unreliable.

have a mini bar ready for me

wifi didn t work properly

laundry is expensive - they should have a washer/dryer on-site like in other hampton hotels

staff said they would have things such as laundry done by the time i had to leave and they did not

the breakfast and dinnet they can probably give variety, but it was good

no room service

no a late bar or restaurant

comment rather than a complaint: we did not ask what it cost to send out wash and dry laundry

was no laundry

the laundry was over

laundry service very expensive

breakfast is too limited, no options and the eggs are served kind of raw, had to go to breakfast to

warm service - perfect location, close to multiple restaurants - great breakfast - good laundry service - price

yohann and veronica and kitchen and cleaning staff were so friendly it was an amazing stay

breakfast is amazing

the staff in general provided an outstanding service and a delicious breakfast

silence, very clean , good breakfast in the room no extra charge, locationand employees education wonderful bed

medium refrigerator, microwave, coffeemaker, stove and laundry area

cons: wifi was trash do not ask them to do your laundry

com the place is old, the service at the bar seriously sucks

room service on time and 24/7, free breakfast

i also liked that it has three spaces: a kitchen, a living room and a bedroom

cleaning, service, breakfast, decoration, location.

very kind to our kids aswell, which is highly appreciated

spa was a nice surprise

music form the gym on the roof could be an issue for some guests

i decided for this hotel reading the description and looking the photos but the gym is totally incomplete,

great facilities. they lost my clothes in laundry.

and we couldn t order alcohol-we had to order it with room service from our room

the pool is indoors and hot and

good location, spotless design and room, super comfortable bed. good gym.

pet friendly and the best staff, their attention to detail and their friendliness

excellent staff excellent breakfast clean excellent location

price, kitchen

and it was incredible, each of us had their own room and bathroom with a shared living room and kitchen

no hot water in the kitchen! very small gym.

daniella was amazing beyond kind and caring really made our stay and was so attentive with they kids making

a bit more equipment in the kitchen would be great

found a manager calling out one of the members of the staff because of parking, we weren t able to park because

the place is clean and breakfast is great

great place, stay here without a doubt. breakfast is very much ok.

the space for parking

laundry service i did nor like

a detail, i had to ask 3 times to get bags and forms for the laundry service.

the staff offered laundry services which is great for travelers

the wellbeing spa is right next to the gym and it s not relaxing at all.

very slow room service

of laundry services are crazy expensive

elegant and food and bar was good.

the pool was a little cold, and only the big pool was in use, not the smaller pool

the spa is amazing and the pool is great as well

room service was very expensive for what i got

laundry service could have been a little cheaper

laundry service was overpriced, and no price list was presented

laundry service is available which was helpful

it's not that i didn't like, but maybe the parking space on the basement can be improved.

but keep in mind this is a boutique hotel, so the restaurant it's open til 9:30pm or so and the room service