the wifi password that was in rooms didn't work during my stay.

the breakfast was delicious and the dinner outstanding

it sets the bar unrealistically high for other accommodations

boutique hotel with a warm and welcoming style, great hospitality, great staff, top-notch breakfast and excellent

food: as a night person who usually skips breakfast, it was worth getting up early for

really loved the: - cozy lobby - inspiring art - healthy breakfast - owner family - really quiet at night -

lower laundry prices would be good and also the english speaking ability of the staff was good but not

the hotel was 100% pet friendly, even had bowls and a bed in case you didn t bring one

staff were super friendly & always ready to help when needed. great buffet breakfast

fruits and juices in the breakfast and very friendly staff were on the top of my list

silent hotel outside of citycentrum. reasonable price. good breakfast.

breakfast was excellent. other meals were good as well.

location was close to coliseo live which was the place i was going to be, the breakfast was amazing and the

breakfast was excellent, location too had a lot of amenities like board games, they were able to

the quality of the room and the breakfast was very good.

location too had a lot of amenities like board games, they were able to gave us a private parking lot at the

was at an odd location with no parking space, a bit hard to get to especially with heavy traffic

the breakfast was disappointing and the spa prices were high

parking situation could be better but no additional cost so no complains

they have a spa with sauna, jacuzzi and massages

wifi didn t work which led me to look for another place to be able to work since i was on working

location, clean and comfortable room, good wifi

they do not provide laundry detergent nor is there a dispenser onsite

having to go to the store to get laundry detergent

complete with kitchen

shampoo was of very low quality, you have to pay for the utensils of the kitchen an extra fee

the kitchen was unavailable

the eggs in the breakfast were way too salty and when we asked to make it less salty it was still, too salty

great breakfast location ok

breakfast and charged 2x more than could found at a restaurant or shop within walking distance

no free breakfast

decent wifi

the angels around the room was so cosy with the chimney and the bed so so confortable delicious breakfast also

the free breakfast is world class, and the additional meals for purchase were so delicious and an excellent

my favorite part was the amazing and generous breakfast included with our stay and the cute cat that lives in

smelled bad, no hot water, wifi only worked in lobby barely, not at all in room

not supplied although there is a full kitchen with a fridge and microwave

a well-furnished room including a kitchen. a huge plus for long-term accommodation

on site safe parking (very important)

room service would also be

fast check in, helpful staff, breakfast for free, parking.

good location with parking facilities warm and friendly service!

we also had free parking

you are coming by car, it is complicated to understand how to enter the parking lot because there are no signs

parking, new facilities, location, clean fresh linens, great bathroom

parking available. it was clean and service was very kind

and horrible space distribution on parking, they didn't ask anything before giving the breakfast and they gave

the lady that preparered breakfast was helpful..

it s more like a typical bed and breakfast in an old house

no laundry service even though it was initially told there was

is a lot of rooms overlook a busy and noisy road where sound of traffic is constant day and night laundry service

i love the fully functional kitchen too

great value, one of the best places we have stayed in bogota, and a lot less that the others,,,parking was a

no room service, no toilet paper, no soap, no towels

plus an excellent laundry service

one of our friends had requested laundry service and it wasn't delivered as promised

unicentro mall, supermarket, and pharmacies) the staff was very helpful on all our requests, from laundry service

only give 9/10 because there is no vegeterian/vegan option in the room service menu

hotel is a large complex with very spacious rooms, great amenities such as the gym, bar and restaurants

when they saw me they asked if i needed laundry service

service wasn't efficient, had to call at 21h for my laundry delivered early in the day, one day charged me for

laundry service was amazing

spa and gym were great and had everything you needed

the hotel has 24-room service, gym, spacious and modern rooms

need to update studio information like the phine numbers and wifi passwords

the kitchen was stocked with some of the things we needed to cook some meals ourselves

location very clean comfortable apartments include room service breakfast

kitchen equipment very modest, breakfast not very tasty, many noisy events in the courtyard

i also had my pet dog which there is an extra cost either per night or per stay, whichever is cheapest for you

wifi was very good, which i used for long periods of time

laundry was expensive and the room was very dark.

laundry service was also great

time it was a little bit expensive, and the mini bar was very expensive for a couple of things

is no gym, and spa services are extremely limited, even though they say they have a spa facility

the additional entrance it used to have facing unicentro is now replaced by casino entrance, basically the only

my laundry smelt lovely and the room service was delicious

this time we used laundry services and luggage storage and was excellent

i was there one night, but was charged for laundry, room service, and mini bar items i did not use

location was perfect, comfortable bed, quiet rooms and has a good room service

there is a cozy bar in the lobby

at 9am someone knocked on our door to ask, if we wanted laundry service

it should keep it at all times hallways not vacuum broken fix short in the room and bathroom no laundry bags

location, pool and the bed was comfortable

wifi worked great

staff and service, very kind and friendly very professional the breakfast had an excellent variety of fruits

clean and for someone who is travelling several countries it is a good stop to get a rest and do laundry

beds and pillows, shuttle service to airport, great buffet breakfast, laundry facility on site, and cab service

doing laundry was also very

card elevator access was a little problematic, and access to the laundry room also, the rooms refrigerator was

too expensive cost me 28 dollars to do my laundry, do not want to layover in bogata ever again.

breakfast was good and wifi fast

included breakfast perfect, eggs made to taste, bakery breads, kefir and juices , granola

best mattresses i've ever slept on; elegant linens, spotlessly clean, delicious all-you-can eat breakfast

excellent breakfast

location and price. the breakfast is excellent.

the breakfast was delicious and plenty variation.

great staff. good breakfast. many restaurant options close by.

breakfast included was good but needed a little more variety

with wifi, after an afternoon troubleshooting they finally changed me to another room

hard to access the wifi. one day there was no meat with breakfast.

cons: wifi was trash do not ask them to do your laundry

medium refrigerator, microwave, coffeemaker, stove and laundry area

besides that maybe to include a 24 hour room service

i always stay at the second floor and mostly enjoy suite 206 with the terrace and american kitchen layout

had some trouble connecting to wifi

wifi was not good at all

wifi no working

modern facility, excellent value for money including free breakfast and wifi.

wifi is fast and stable in room and throughout the hotel

the location, staff and the premises were great. breakfast was good

stop for doing laundry, having a (unfortunately) cold shower and a comfy large bed

i was also disappointed by how long the (expensive) laundry

nice, big room. clean and comfortable. good restaurant. convenient shuttle to airport

bar staff gave me wrong prices for cocktails called the manager who said even if the staff member

nice staffs, nice location, shuttle service great, clean rooms, wifi great

it was our fault as we didn t ask for the price in advance, but it s rediculus that the laundry costs nearly

mall, supermarkets and produce stores, drugstores, and various services (optical centres, laundry services, etc

a mini bar would have been useful. the breakfast was ok, i would have liked more fruit options.

you could have more variety in breakfast

it comes with breakfast included which is really really good, tasty

clean hotel, modern, nice staff and nice swimming pool

small parking

elevator wasn't working properly, no gym or pool, water in bathroom were draining slowly

old and small tv, furniture was not in the best condition and no mini bar on the room just an empty fridge

breakfast

warm service - perfect location, close to multiple restaurants - great breakfast - good laundry service - price

silence, very clean , good breakfast in the room no extra charge, locationand employees education wonderful bed

breakfast excellent, a little noise because the discotheques close

room comfort. very quiet area. wifi

the breakfast was just perfect

also the cleaning staff knocked on the door at 815 to see if we had laundry

the breakfast

breakfast was ok

room did not have a mini bar, so i had to put some of my food in the general kitchen

good breakfast included

4 hours to spare at the hotel and time to have breakfast, i was delayed due to the self service laundry not

choose this hotel because they had a self service laundry and as i had been travelling, i wanted to launder my

there is also a room close to the breakfast area in which one can do laundry and ironing

the person from the car parking front desk, very rude....

i loved the price. it was a good value. breakfast was free

they're trying to have a fancy cocktail bar feel when in reality it's so cold you just want a tea

service in (wifi, hot water, breakfast, noise, ) lack to solutions

great location with a friendly staff and a very good breakfast included in the price.

there is a beautiful bar and also 2 restaurants you can go

the breakfast on the open top floor was simple but very good and the panoramic view exceptional

laundry service is available which was helpful

laundry service was overpriced, and no price list was presented

laundry service could have been a little cheaper

i got what i needed - very comfy huge bed, very clean room, gym (with nutritious water on the coffee table),

wifi speed is absolutely horrendous. it's so bad i can't even find words to describe it.

laundry prices were very expensive

parking every way in columbia is tight but you do have parking so if you get a big car it might not

parking lot is in very bad condition and there is no way you can see the exit to the

i wasn't going to cook in the full kitchen, but curiously, no pots, dishes, utensils.

parking is not enough

the staff's attention, the quality of the breakfast, and the location were all great

the breakfast/dining room is not my style, limited choice of food during breakfast.

breakfast a bit incomplete but still ok.

friendly staff great room service very clean close to many restaurants

a bit more equipment in the kitchen would be great

best hotel laundry service i have had for a long time

we liked the breakfast too. maybe missing more vegetables variety.

breakfast was all freshly made items and fresh fruit.

though a room has a kitchen it does not have any utensils in it

staff was amazing, breakfast great, location amazing ud83dudc4f

our room at the santa barbara was in front of a metallic kitchen or laundry room vent and the noise, which felt

have small animals coming out from the bathroom, they need to sanitize and they don t have laundry which makes

laundry services were expensive and a hassle

laundry service fast and efficient. good location for me, italian on site restaurant was nice.

very nice and clean room, goodo staff. excellent breakfast for the money!

hotel is rated 4 stars: jr suite has signs of dilapidation, no a/c, no iron/ironing board (has laundry service

very helpful with city directions, taxi, handling luggage, and laundry concerns

they need sanitizer in gym to clean machines. (although looks like not much use)

troubles with the wifi.

no mini bar or small fridge in the

cleaning, service, breakfast, decoration, location.

not a luxury hotel. staff excellent. jacuzzi was very dirty. gym was not as described

great location, complementary breakfast, gym, jacuzzi, nice clean rooms, great staff

breakfast was great, staff friendly, and check in very easy. would definitely come back

i decided for this hotel reading the description and looking the photos but the gym is totally incomplete,

was clear in my reservation i needed to use laundry but it was not available

good breakfast and bar

breakfast is a little expensive comparing to different options in the area

leave the room, the staff needs to go to your room and check the mini bar ud83dude44ud83dude44ud83dude44

breakfast

only breakfast until 9am

nice breakfast, very helpful at the hotel.

wifi password was difficult to get.

the staff was excellent. the breakfast was very good. the hotel was very clean.

spacious room and cozy with a delicious breakfast buffet

breakfast parking

rooftop pool was perfect for kids especially

spa should be available to sell the swimming cap also the pool should be heated and finally and more important

no room service ( covid)

the breakfast was varied and delicious and the pool area was nice with sauna and steam room too

the equipment in the gym was out of order

excellent breakfast and staff

the gym could be a little better.

assortment of breads and fruits at the breakfast

the laundry service was very expensive

we tried laundry this time: amazingly fast, clean and affordable

the steam room and the bar at the terrace were out of order

good rooms. good breakfast. friendly staff. 24/7 room service.

the spa, the sauna, the turkish bath, the pool, the gym, and the breakfast

noisy street since early morning, no elevator, poor facilities, limited breakfast

the breakfast could be much better, i think.

was great, staff very helpful and breakfast was very good

also no ironing board so either use their laundry service or wear wrinkled clothes

wifi not fully reliable (not bad either but sometimes it disconnected); - no sound isolation: you

room, gym, breakfast

a lot of light and big windows, comfy beds + breakfest buffet was good, + nice terrace with the gym on 10th

they had no gym or sauna, which is also usual in nh collection)

we used the gym, restaurant, bar, and laundry services, and everything worked perfectly

mini bar prices like water very expensive

has a gym and a restaurant that offer room service and the staff try to be helpful at all times

sauna breakfast was great friendly staff

location, perfect room, great breakfast, friendly staff, coffee shop next to it

spa always busy, no space for me

breakfast room service friendly staff

nice gym and pool. room spacious. attentive staff.

the logon procedure to the wifi is a little complicated.

lobby bar is often closed

great wifi, great shower, very clean, and exceeded my expectations for the price as well