smelled bad, no hot water, wifi only worked in lobby barely, not at all in room

my favorite part was the amazing and generous breakfast included with our stay and the cute cat that lives in

the free breakfast is world class, and the additional meals for purchase were so delicious and an excellent

the angels around the room was so cosy with the chimney and the bed so so confortable delicious breakfast also

lower laundry prices would be good and also the english speaking ability of the staff was good but not

breakfast has a bit for everyone, you can definitely find something you like

ara grocery store nearby, there s crepes and waffles along with a couple other restaurants the room service

i also appreciate the fitness which i used in the morning

they helped us every step of the way, gave us breakfast to go because we were leaving too early in the morning

room service

the breakfast buffet was great and it was totally worthwhile

location was close to coliseo live which was the place i was going to be, the breakfast was amazing and the

the breakfast was extraordinary, and the locations too.

the breakfast buffet was also quite good

the breakfast was excellent

the restaurant can be booked out for private events which meant that, although i could have got room service,

amazing view from the room good breakfast large room, pretty modern quiet area, obvioulsy....

no pool, work out facilities, no laundry matt.

no frigo bar in the room. not necessary to me, however, it s just a note

it has a little convenient gym in which i had a short but productive workout

24hrs bar quite restuarant walkable

for parking the fact that you cant use the elevator makes it very inconvenient, especially if you have

wifi worked well

safe parking is provided close the hotel

great wifi, great shower, very clean, and exceeded my expectations for the price as well

the wifi and the staff .

service wasn't efficient, had to call at 21h for my laundry delivered early in the day, one day charged me for

laundry service was amazing

when they saw me they asked if i needed laundry service

wifi was very poor price was high for room size coffee machine in room broken sink plug continually

spa and gym facilities are perfect

it should keep it at all times hallways not vacuum broken fix short in the room and bathroom no laundry bags

at 9am someone knocked on our door to ask, if we wanted laundry service

big comfortable rooms, good buffet breakfast, polite staff, free airport shuttle bus, gym and other things to

the equipment in the gym and the room were a bit dated, but that wasn't such a big deal

late night room service was fantastic

this time we used laundry services and luggage storage and was excellent

my laundry smelt lovely and the room service was delicious

i was there one night, but was charged for laundry, room service, and mini bar items i did not use

gym can be improved!

good breakfast

laundry service strange (no bags to put the clothes, no information form) however we need to trust

expensive laundry service is

no hot water in the morning and wifi signal only just reached room

the beds were comfy, wifi was fast enough

the really bad thing was that the wifi was very far from my room

the upload speed for the wifi was very slow and difficult for video chatting.

shower, wifi, close to the airport, staff very friendly and helpful.

very hard, no longer have a breakfast room nor shuttle service, very noisy at night, smoke from parking lot gets

to the airport after a late flight, the hotel is convenient, has a secured parking lot and spacious rooms

the hotel has an inner parking

wifi not working at all

quite difficult to get the correct wifi password. despite having printed, they didn't match.

beds and pillows, shuttle service to airport, great buffet breakfast, laundry facility on site, and cab service

too expensive cost me 28 dollars to do my laundry, do not want to layover in bogata ever again.

guest laundry is basically usd$20 - almost cheaper to get everything dry cleaned

clean and for someone who is travelling several countries it is a good stop to get a rest and do laundry

card elevator access was a little problematic, and access to the laundry room also, the rooms refrigerator was

garbage left in thr room, towel bar kept falling off and no shampoo and conditioner

nice breakfast

friendly and helpful with a very nice breakfast

very good wifi

the hotel has great location, very close to the airport, delicious breakfast, the staff is very friendly

the wifi password that was in rooms didn't work during my stay.

choose this hotel because they had a self service laundry and as i had been travelling, i wanted to launder my

there is also a room close to the breakfast area in which one can do laundry and ironing

4 hours to spare at the hotel and time to have breakfast, i was delayed due to the self service laundry not

wifi

wifi continually disconnected (but the front desk staff would reset it for you if you asked), the

also the cleaning staff knocked on the door at 815 to see if we had laundry

good breakfast included

bath was little to shower the kids.

breakfast was delicious

the staff was fabulous. good gym

i was also disappointed by how long the (expensive) laundry

stop for doing laundry, having a (unfortunately) cold shower and a comfy large bed

comfortable large hotel near the bogota airport, free shuttle service, nice buffet breakfast

free airport shuttle every 30 minutes 24 hours

shuttle works until 1pm then starts at 6pm so if your flight arrives after 1 pm you'll have to pay

they have laundry services, which is great (though a bit on the expensive side, however the rooms are very

clean room and good wifi

more breakfast

no coffee available, and the breakfast offered was a disappointment due to the fact it wasn't available at the

had to leave early for the airport, so we asked if we would be able to get breakfast earlier than the time listed

we could also store our luggage at oporto 83 and used the laundry service which was very helpful

room had a kitchen but a very dirty one

location is great, room was comfy. wifi good. very secure parking.

need intercom / telephone in room. kitchen need to be upgrade in apt

was not included but it had a big kitchen where we were able to cook

clean, extremely helpful staff, great home cooked breakfast and great value for the money

basic breakfast

breakfast was simple, fresh and nice claudia was very nice and professional

staff were highly attentive, very accessible and near by everything, stores, mall, banks and the breakfast was

staff were very helpful and provided a great breakfast

the wifi did not connect at all.

i felt hustled oh and the wifi kept dying on me

3 things they can improve: better pillows, the musty smell, and improve the wifi on the 3rd floor

hot water and wifi staff helpful

my computer wasn't joining the wifi for whatever reason but they gave me a cable to have internet access which

laundry service was very expensive!

laundry service available

some things in breakfast ran out quickly and took some time to be refilled

no microwave, no kitchen sink, no kettle

we arrived at 1am from the airport with two exhausted little kids and they helped us get to the room quickly

the suite was next to the laundry room.

no laundry service

guidance from staff. small store for snacks. breakfast.

breakfast was fine, but the variety was not

very decent breakfast and great location, many restaurants, bars food stores at 5 minutes walk

the staff was nice, and breakfast was allright.

we asked for an early check in with very little notice and they made it work

spacious, kitchen is awesome, wifi works great, safe location, easy for an airport layover

wifi

wifi was poor but thats cartagena

restaurant with long opening hours, balcony view on top floor, laundry service

was very nice, after an stressful day it was really good to have a comfy bed to rest and a good breakfast next

the shuttle bus was little late but nothing else to add

wifi did not work, certain dishes were not available, and i had an ordeal asking for the invoice

markwt where you can find everythibg the food ia excellent 24 hours room service, restaurant and bar service is

no working wifi.

to airport, perfect for our stopover, huge bed, warm shower, nice breakfast

breakfast could have been better

free airport shuttle and breakfast brought to your door

breakfast great

was very small, barely enough space for our bags next to the bed

noise, bar across the street plays very loud music until 3 am

comfortable, large beds, quiet place, breakfast ok and left and right from the hotel also possibility to have

price and cleanest, nice breakfast

the breakfast was delicious

really loved the: - cozy lobby - inspiring art - healthy breakfast - owner family - really quiet at night -

breakfast was delicious too

breakfast choices were great

the breakfasts and dinner at restaurant were excellent

breakfast was extraordinary

be more for breakfast but it did not matter

last, they advised the breakfast will be available from 6:00 till 11:00 however, by 7:00 a

could hear the traffic and the receptionist), badly ventilated (no windows), very small room, no breakfast area

good breakfast and close to what i needed to do

after half an hour of debating they finally agreed to the correct rate, but wanted to cut out breakfast, although

breakfast was tasty

really nice place to stay they have breakfast included ud83dude00

breakfast consisted of 2 scrambled eggs with egg shells within

the breakfast is tow scrambled eggs, two slices of bread and a cup of coffee

they gave us a room early in the morning, offered us a breakfast, and help us to manage a problem of lost

the breakfast was great

the breakfast. basic & repetitive

breakfast is questionable

the airport, accommodating, they served us breakfast early so that we could make to our flight

offer more of a variety for breakfast

staff are friendly. wifi is good.

location, staff and breakfast

good bed, clean room, stable wifi and very nice staff!

they allowed me to have breakfast despite i didn't realized the schedule time

shower, wifi, closet, windows

i had messaged them about parking many days before arriving to ensure that there wasn t a height restriction

it's all very clean and the breakfast was delicious

is really clean, a good place to to get a nights rest and to top it off, you get a great little breakfast included

i had to leave at 6am to catch an early flight and i missed breakfast

breakfast was fresh and cooked to order every morning

wifi was good

not wifi in the room

breakfast was good and the room was nice

breakfast was good and tasty

special breakfast every morning, not very wide selection, but always made specially for you

good shower good location for work, nearby the airport ( far from night life or turism ) wifi could be faster

and location was wonderfull, generally all service was excellent and good taste on the food and room service

clean, quiet, comfortable hotel. love the breakfast!!!!!

good breakfast included

food was extremely good although i found that ordering a room service breakfast gave me more of the type of

shuttle service to/from airport which is ideal for late arrivals and early departures comfy rooms

did not serve us at the bar because one of my employees was eating a hamburger that was from an ourside place

very good, with excellent staff, clean and comfortable rooms, a very good buffet breakfast, nice pool and sauna

its spa and gym

good breakfast and perfect hospitality. very good hotel in latam.

the gym and spa were excellent, the pool, sauna, etc

everything but specially the spa and sushi lounge.

many of the amenities are close like bar and some of the restaurants

) in the age of covid, i was amazed at the quality and extent of the breakfast

clean and tastefully decorated rooms, mostly very professional staff, very good breakfast, acceptable gym

in addition it was incredibly loud in the bar area