has a rooftop pool and a nice bar

bar food great

the wifi did not reach the exercise room

and the brunch in its main restaurant, hamilton s kitchen, was superb

art, location, gym

very comfortable rooms, good wifi, the place that just ticked all the boxes

the hotel does not have a restaurant or bar but as it is situated right in the centre and surrounded by

charm of the older building and furnishings, and the delicious morning croissant complimentary room service

the wine bar is awesome across the street

walls are paper thein, poor wifi

room was very clean, the lobby and fitness center as well

no room service due to covid which i understand but the price should have been better

really like the combined area for bar, food, and lobby

shower bad phone bad room service bad

i don't believe they have so many room service people that all the rooms are cleaned at the same time

having laundry facilities accessible on our floor was helpful

very nice and beautiful room, very nice gym, everything is new and clean. comfortable bed too!

we would have liked a pool. breakfast could have been fresher.

nice selection for breakfast as well

we also ate an evening meal at the bar area and kathleen was our server/bartender she was friendly, professional

was right next to laundry room for staff and could hear them early in the morning

they had 2 locations for laundry, or more machines

pool closed kinda early but i can t complain.

front desk allowed early check in/late check out.

small parking

entrance to parking lot

breakfast and no bugs

breakfast & friendly staff

parking roaches

not only that the parking lot was not at all safe

we took them to the laundry mat to wash ourselves

i like that they had a laundry room and ice machine

laundry,everything

laundry area machines were broken

i had to say one thing they need to work on i say laundry room need couple more units and they need to stay on

only thing i could say is that the laundry room needs to be a little bit more kept up but that's very minor a+

i like the businesses that are in the area for food, laundry, convenience stores, etc.

nothing besides free wifi n close to shopping plaza

need more cleaning in the bedroom and parking areas.

kitchen has stove, microwave, refrigerator but no dish washer and garbage disposal under the

no amenities in the hotel available such as room service or laundry

the pool and hot tub was gorgeous, the hotel surrounded it with shrubs and trees so it really felt like

the facilities and staff were wonderful. great swimming pool.

food at bar is very good

clean, modern, everything worked as expected. gym was very well equipped.

hotel, in a better area, that doesn't charge for parking, that has security, restaurants and laundry

love the gym accommodations

there was a starbucks all the way to your right and a bar down to the left

used the pool at 11 am

the pool area looks run down. it could use some work but other than that the hotel is great!

and then traveled to orlando for meetings in winter park, really appreciated having a kitchen and laundry

no laundry service

pool water cold laundry only one (not enough)too many people

did not read that this hotel was pet friendly, so we saw a lot of dogs everywhere even in the dining area

the kitchen was so cute

i loved the free laundry

very nice hotel. great bar and restaurant.

staff was amazing. pool was nice and clean. location was awesome!!

i enjoyed the pool and the facilities in the building.

have a shuttle that took us to and picked us up from concert

no one clean my room for tome came til leave not clean laundry no trash thrown out

room is clean comfortably bads and they have clean kitchen full staff i like it i book this hotel b/c i didn't

comfortable bed and great kitchen/bar in room.

price, location, and how clean and modern the room look, also huge points for the breakfast

kitchen is perfect

great location, nice breakfast options, free parking, the room was spotless

the wifi was a bit spotty in the room, but worked fine in the lobbies of each floor.

they have complimentary water tea and coffee 24/7 and breakfast every morning

location, the feel oh hotel, staff and parking.

great location, nice breakfast options, free parking, the room was spotless

super friendly staff they even helped me print out a parking pass that i had forgotten

the location was very good!! the breakfast also!!

breakfast was just ok

didn t have eggs, the pool had rocks, chicken nugget and a fork in it and also a blue bag

the hotel offered breakfast, free parking and a pool, iron and ironing board and the room was very nice

smelled bad, torn furniture ,hallways smell of pot, out of creamer, plunger, quarters for laundry, rude stoned

staff. rooms. laundry room. cleanliness.

in addition to that, the laundry service was expensive and there are only a couple of washers/dryers not giving

clean. comfort. parking. in room amenities

pool has been closed for about a year now

to everything i needed roof top salt water pool coffee shop almost in the lobby loved the tall beds shower was

pool and the gym

pool and the gym

the roof top pool and gym were also nice

we was supposed to leave monday but decided to stay one more night well we go to the bar to get dinner you

there are washing machines available for laundry and the hotel staff were happy to provide change for using

the laundry is modern and clean

not really a dislike, but couldn't understand why the laundry facilities were in the gym.

this is also where their laundry facilities were for the guests

also there is a laundry room to do your own washing with washing machines and dryers

seriously, it took 10 minutes just to get logged into the room wifi and then it started prompting for 4

found out restaurant and bar closed indefinitely

new, clean, free parking

a little difficult to find as you have to go through a couple of parking lots but it s worth it

they have a pool and gym which is always a plus

no laundry room, paying for parking.

were in a room right next to the laundry facilities and we were woken up early to the sound of the washer and

the front desk staff, room service, restaurant waitstaff and valet/shuttle staff were all just amazing

the air in the gym was not set to a temperature for exercising

) were all great though we did not try the pool

laundry lady ms keia was every nice and helpful

the laundry facilities were also a great perk, making it easy to keep up with laundry during a

cleanness, leaking the ceiling in laundry room water is over the floor.

some interesting characters hanging around the parking lot and in the building, lots of bags of laundry behind

were pet stains on the carpet in the room

lithe rooms should have a refrigerator and microwave and better laundry service for the price.

no swimming pool and laundry rooms were out of order

everything was fantastic including their lobby bar and breakfast

breakfast ladies were exceptional too

free parking,comfortable beds

laundry washing machine was out of service

the hotel offers guest-operated laundry which was really helpful

the rooms were a great size and the laundry room was very handy

enjoyed most the hotel having a laundry room on each floor

the laundry room is super convenient

short staff in the restaurant and the bar hence shorter hours.

was wonderful front desk, at your service, room service, and valet

gym featured outdated / clunky elliptical equipment pillows were extremely uncomfortable

not a kids friendly hotel nor area also note: lots of hidden fees, false advertising, etc

i chose hotels based on the fact that they had a pool for my kids

kitchen, security, quick check in, laundry room, breakfast (grab n go)

laundry room a+

the convenience was great...it was clean in the hallways, office area and laundry room...

pet friendly but there need to be more waste cans to dispose of pet waste in convenient

issues with people wandering parking lot at all hours of the morning

repeated request for laundry bags not answered

room, pool area, lounge, everything is 100%

were room service carts with dirty plates left in the hallway for most of the day

it is stunning beautiful from the lobby to the bar to the bathrooms and bedrooms

the bed was very comfortable. the room was very clean and the room service was delicious.

there was laundry but it was paid

breakfast was phenomenal and managers reception was very nice nightly and such thoughtful gesture

didn't have to pay for parking, good parking spots, breakfast, staff are friendly

super clean , the pool , the breakfast, and the free happy hour i love it !!!

love that we were able to have room service and the way the middle section looks is amazing and it s also in

great location, great rooftop, clean and updated rooms, good gym

my kids cried when we had to leave

the ac sky bar restaurant offered an outstanding dining experience, complemented by attentive staff who were

location, the roof top bar and rooms are up to date

nice room. great gym. great rooftop ( when open )

staff awesome,pool is great,lots of restaurants nearby, and they have laundry room on 1st floor

the fact that i had black mold in my bathroom on the ceiling and needs to, be addressed the laundry facilities

my room, laundry, fitness, lobby, pool and parking lot area was very clean

lost money in the laundry center told to call the third party company

the dryers in the laundry room aren't hooked up correctly so the machine takes twice the time to dry

after getting to the 8th floor to do laundry, i found out you had to purchase soap from the lobby, and with no

is limitation for the number of devices that you can connect to the wifi

one of the few that offer room service right now so that was a big plus for us

i liked the fact that they are pet friendly.

great, spacious room. no restaurant but the food served at the bar is outstanding.

laundry facility had no detergent (at the time), but i suppose that's easily solved by bringing

great breakfast, good employees and great rooms.

the a/c does not cool the room. it's tolerable, but not cool. need better breakfast options.

more information at checking in. f.i. how to get wifi on my ipad/phone. hotel can use an update.

liked the fitness room

did not expect the pool to be the size that it was could have been a little bit bigger

no room service - have to take out trash, and pick up towels and trash bags at

of the other quests were gathering in the parking area smoking some smoking non tobacco products with a strong

me a smoking room insisting they had no other, although booking

breakfast was very nice and simple, the pool was fabulous, the staff was very informative and it was a great

the laundry room washer/ dryer were also good and clean the clothes well

dishwasher, microwave, stove, sleeper sofa, smart tv, a nice desk, an awesome closet, self laundry is cheap,

breakfast was free and had omelets and cooked oatmeal

the breakfast was free and adequate

clean rooms, clean lobby, hallways are bright, breakfast is good

wi-fi, t.v., aircoditioner,laundry

the noise from neighbors on the balcony and the use of the laundry is much too easily heard

it has a mini laundry room, which was

location , friendly staff, easy parking, easy check in, price/value

good breakfast, traffic was loud at times probably due to the holiday

big screen guest coin laundry

hotel had guest laundry and pool wonderful breakfast and were great about us checking in late at

laundry was usable ($), breakfast okay, people polite, cookies in the afternoon

location of the pool is weird, in the parking lot between this hotel and the building next door but it's a nice

they let us check in early and then they let us have a late check out

laundry easy to use and heated pool open till late

breakfast surpassed my expectations

i loved the kitchen

breakfast was also delicious on a daily basis

breakfast was very good

breakfast was wonderful. the hostess was just wonderful!!

would have preferred the suite to have paper towels since there is a kitchen, but that's not a big deal at all

located in safe area, bar food was a nice touch because we could order and take to room and

i got to my room early from an early flight and i was very tired and i was accommodated with an early check in

room was beautiful and clean, the rooms came with a kitchen ud83dude0d, the hotel is clean and nice

could hold our luggage after check out aswell and the breakfast was yummy we were also able to do laundry which

amenities included a business center and laundry room

attentive to customer we had emergency at a hospital near byit was only a five min walkalso have laundry facilities

laundry machines kept my money twice, it wouldnt work.

laundry room was a bonus too as we had been traveling for a couple of days

there is laundry, breakfast and fitness room, all a plus

convenience of onsite laundry and gym

dryers in laundry room

we did not use it, the facility had a gym, pool and laundry room

breakfast, all facilities that we used were clean, including the laundry room, staff very friendly

there is a laundry service on the ground floor that charges 2

big tv, laundry basket, large fridge, large microwave

the laundry room on site was nice

washers & dryers in laundry room worked half of the time

the laundry room the key card access to the building

but something that was amazing for me was the fact they have a laundry that you can use with coins

on-site coin laundry was convenient, as well

laundry room was cleaned

ucf very clean good service front desk housekeeping good breakfast buffet included nice pool and gym good new

big parking lot, clean, easy to go in and out.

maybe the fact that they don't sell soap for the laundry and we had to go out to the supermarket

washing machine in the fitness center was broken, but the staff helped with the laundry

breakfast was always consistent and fresh and service staff was attentive

the room was huge and had a fully stocked kitchen with a full-size fridge and freezer.

the breakfast was good the waffles was delicious

no bugs at all inside, close to where i needed to be, open, clean pool, lots of vending machines, laundry works

shady character's lurking around, bag lady begging for laundry money and lady of the nighti checked out early

had to get our own clean laundry and dump out the trash

excellent the breakfast was great

lack of wifi for both days and inability of staff to troubleshoot issue

had an funny smell but was easy resolve with some disinfectant spray i guess the wetness from the pool give the

location restaurants to eat at, pool stays open pretty late that s very useful for family with kids after a

in the future i won't stay at any hotel that excepts pets

for a modified breakfast, it was good

room was beautiful i got a dishwasher which was a plus for me a full kitchen pots pans dishes cups the only

i was pleasantly surprised to find guest laundry because it wasn t mentioned online anywhere and i was planning

the hotel provides self laundry service with low price

laundry had to put in dry twice per load. microwave location was inconvenient.

front desk was out of laundry detergent

staff was awesome - went out of way to help especially front desk and housekeeping gym and laundry on

laundry available which was nice

pet fee for 1 night is $150 is outrageous especially for a less than 10 lb dog.

pet fee.

smelled like a moldy, sweaty gym locker room

everything you may need is stocked in the kitchen, just buy the food

swimming pool dirty and warm midew,need new calk

pool and whirlpool were dirty

also with the construction going on parking was a challenge if you came in late

only the wifi sometimes it doesn't connect.

accommodations great and clean, however the staff was very friendly and understanding, i needed a late check

about this hotel resort was great with the staff, food and even gas laundry service to wash your own cloths

the staff were super friendly and i could do laundry.

did not receive room service

great location, great breakfast, friendly staff, free parking

the free wifi had ok speed but was a non-secured, no password required connection, which a place like this

also no menu in room and restaurant didn't answer the phone for room service

the hotel bar staff were amazing as well

my kids loved the stay and i will definitely be booking here again

menu is reduced and bar closes too early

pool, restaurant and bar closed early. would have liked later hours.

laundry very reasonably priced

size of room, recently remodeled, comfort of bed, pleasant & professionalism of staff, breakfast

was on the first floor and the blackout curtains didn't shut fully allowing in light from the parking lot and

pet friendly too to bring our family pet to our student

suites we've stayed with not enough bathroom space tub needs to be updated and the vanity and kitchen areas were

dryer in the laundry worked poorly

also guest laundry dryer didn't work, leaving me with a load of wet laundry to deal with

the 24 hr coffee, tea, water was helpful and the laundry facility was good

breakfast was mediocre, laundry room is not maintained and beds were too small

may be more laundry and washing machines are needed. 1 laundry and washing machine are equipped.

had a reach in my room and the laundry room closes at 9 and i got there after and i couldn't wash my

to hold the bar soap was missing so it made the counter all wet to place the wet soap on; and no laundry bags

laundry was done and the hair in the wash cloth wasn t taken out or washed again

to come back and find out i was not able to get fresh towels till around 2 pm cause nobody starts laundry till

as far as the laundry room price, how about $1 to wash and 50 cent to dry

us a room in front of the house keeping ad laundry room

regret not getting to try the pool, gym, business center and laundry -- well, we don't regret missing the

wifi required reauthentication once or twice a day, but was otherwise fast and reliable

first couple of days parking was taken over by big trucks and only 2 spots for electric vehicles was available

the breakfast was good and

in the laundry room

in shower was terrible, coffee machine in room didn t work, air conditioner inconsistent , gym equipment was

no room service, outdated room and electronics. could've been cleaner and more modern.

staff, excellent housekeeping, excellent kitchen/bar awesome

the ability to get a drink and something to eat. the manager of the bar area was fantastic.

laundry area could be cleaner, with working machines.

the sewage smell in the room bathroom and in the laundry room, was a horrible smell.

great location, bar closed too early, staff very friendly, was a

i was charged $45 for wifi.

also the wifi connection was slow

big room comfy beds nice big outdoor pool laundry facility close to universal studios

the room clean and had amenities like a hair dryer, iron and ironing board, laundry bags, microwave, refrigerator

the carpets are filthy and the room smelled like dirty laundry

no laundry facilities

the laundry room was padlocked at night? not everyone has a daytime schedule ya know???!!!!!!!

laundry room only having one washer and one dryer

the continental breakfast was delicious and i enjoyed the convenience of having on site laundry

the continental breakfast was delicious and i enjoyed the convenience of having on site laundry

would improve the smell and cleaning of the gym

the lady working the breakfast area was excellant, she was very patient with all the kids and guests the hotel

location 24/7 laundry great quick maintenance and overnight security wifi and cable hardwood floors pet

the room has roaches and a powerful molded smell. the laundry room was not a clean area.

cleanliness modern comfortable kitchen, big fridge

parking/air/clean microwave/refrigerator

like the clean room , neighbors next door , parking service and well lighting, safe and noise free , and a

i loved the staff and the cleanliness, the laundry was very handy for our family too.

very good staff from front desk to housekeeping. nice workout room and laundry facilities

inconvenient for those guests who rely on their being laundry

laundry room needs upgrade, doors closing too noisy like most hotels

excellent staff. quiet, nice gym and laundry facility. nice breakfast

laundry did not dispense fabric softener and the ice machine on my floor stopped working

coffee was available at all hours. the gym was clean. the staff was polite and informative

breakfast was great

finishes, lovely pool, friendly staff

very clean, easy to find parking, great breakfast choices and friendly staff.

breakfast was great, staff were amazing and the room was fantastic. thank you for everything.

laundry machine dryer not working and hot breakfast did not have veg option, even potatoes had

we needed to do laundry before we left on a cruise and it took us more time than expected

very nice place. the bar had a great dinner. the room is clean.

location. cleanliness. breakfast. staff

the pool looked great but it was 50 when we woke up

very easy parking

i was told airport shuttle was every 30 minutes however waited with my kids a little over an hour

best landmark is wally parking

if you ever wanted to cook it has a small kitchen with the basic necessities to allow you to do so

staff, rooms, facilities, shuttle

leaked water on my pants as i tried to press them, breakfast choices were limited, tap water had strange smell

breakfast was gone by 9am but very good dining near by.

can not say to much about the breakfast as there was not much at all to choose from, as that they could improve

no t much of a breakfast. it was close to where i visited.

more parking needed and variety of breakfast

pool area, location is directly behind the laundry vents, when they are drying the debris from the particles of

) , offer essentials to help with laundry, replace towels at the pool, light the fire pit

the laundry room was great, i was able to wash all of my clothes, the weight room was great

breakfast was great, my kids loved the continental breakfast provided during our stay

friendly staff and breakfast foods

that there wasn't guest laundry

very close to the airport with free shuttle service.

clean nice hotel with very cool pool area

the bar was great and it overlooked the pool so we could keep an eye on the kids

great hotel...very clean...super comfortable bed. bar downstairs and nice pool.

it isn't something that can be remedied but i'm allergic to the detergent used in the laundry

room size, need better options for teenage kids

cabinet in the sink seemed broken, cabinets in the kitchen looked like they didn't fit

it clearly needs updated and it could have had a few supplied in the kitchenette area

just minutes from the airport with a shuttle that you can request at anytime

free breakfast is very nice. on site laundry is very convenient

also the only floor you needed your room key to get to the ice machine that wasn't working in the laundry room

was placed on first floor directly across from the hotel's laundry and housekeeping

nothing close by, no shuttle only to airport, no laundry services, breakfast wasn't hot

laundry bags are rather small with no handles or drawstring

there is self laundry

perhaps an automatic second rinse request from their laundry service would help

wasn't as clean as i would have liked. laundry service was poor.

the laundry room

breakfast was pretty good

no on site laundry facility

no microwave, no laundry

did not have a laundry facility

no laundry facilities, sundries way to expensive- not covered by company,

doesn t have laundry room

kids loved whirlpool and pool

location, airport shuttle, great customer service, clean rooms great food

did long term parking right there and the hotel provides shuttle service to and from the airport

everything was clean, room great size pool and gym amazing. the shuttle guys very professionals

great gym in hotel when it's not jam packed

on site self-service laundry

they have laundry machines

to the airport, convenience of an airport shuttle as well the staff was very kind and helpful upon our arrival

left to early for breakfast, lol

the pool could ve been a little better

good price breakfast and shuttle

all of the amenities were open and available including the shuttle, pool, and gym

the wifi in the rooms is kinda slow

good price breakfast and shuttle

pool not heated

broken elevator. slow elevator. broken laundry room

guest laundry was out of service .

vending and laundry room inconvenient not being on every floor

it also looks like there was no laundry room for guests to use (or maybe it wasn't made aware to us, although

amenities of the hotel, laundry, fitness room, and pool

had on site laundry and the complementary happy hour

to airport, suited us great breakfast was fabulous, room was great size for our group of 5, great laundry

the coin-operated laundry was useful

kids tend to pee and throw up

no room service for breakfast

had to ask for laundry bag and tv listing sheet

the laundry room could be larger.

ice machines worked well, laundry facility for self-washing worked well

nice little pool/patio area

the wifi was out the last night! all else was great! good job!

the guest laundry was a great extra

i wish they had shuttles to disney, internation drive, or tourist locations.

with two adults, only one tiny bar of soap for sink use was not adequate

pool was very nice / weather didn't cooperate to use it

had to go through the gym use my door card just to get ice

as it s an open concept and heat rises and there was no ac up there as we did a few loads of laundry

your dryer in the facilities didn't work. couldn't do any laundry. bummed us out.

as a family of 6, displaced on a canceled flight without any help from the airlines, having the kids 11 and

party with kids asking for drinks from bar

it wasn t bad i just didn t use the wifi

don't even bother with the laundry there, i had been travelling for over a week prior and thought this would

laundry has only one washer and one dryer, one guest took my laundry out immediately just after

i thought it was great that there was guest laundry.

front desk, laundry machine off line, front desk could have cared less, cockroaches in our room, on the bed

laundry room only has one washer and one dryer

staff possible to open window for fresh air very comfy sofa lot's of daylight in the room free laundry

therefore, you'll find critical items such as a small gym and a coin-operated laundry room on-site

i was even more happy to find out they have free laundry services, this was perfect for

and laundry was free

the complementary laundry is a lifesaver. and the two women who work the front desk are amazing

you can do laundry on site

lot of renovation work going on, so smaller reception, bar and dining area

there were a ton of black bugs by the pool not much they could do it's florida

no room service.

later that night, as we wrapped up celebrating my friend's birthday, i ordered room service, cheesecake, for

was not previously informed there was a pound limit on pets

there was no onsite parking for my truck

i couldn't get wifi even that i went to ask for it

the wifi was useless for at least half of the time and kept logging me off

parking lot is almost non-existent

loved the staff s professionalism, how clean it was, it smelled fantastic, their laundry was good priced,

the amenities-pool, fitness room, laundry room, lounge bar, parking and excellent breakfast

the hotel had a very clean laundry room with a large number of coin operated washers and dryers on the third

don't have an area by laundry room or in laundry room to get laundry soap

guest laundry was a nice touch.

no qtr machine in the laundry room had to go down to the front desk for change

breakfast could have been better although it was complimentary.

the location was great for my visit, i ate out , use the kitchen, i felt at home.

shuttle service to and from the airport was so so helpful and the comfort of a mini home away from

we overall enjoyed the outdoor pool and the breakfast included in the price

free laundry physicality and a wonderful selection of complimentary breakfast selections and very clean

breakfast, social hour, and free laundry was delightful

food and drinks at night. free laundry

that they had free laundry made everything easy with my stay

of the room how clean all parts were i went to do laundry and the laundry room was extremely clean they also

the laundry was super difficult for some reason however the mama get did an amazing job in handling the

our unit exceeded expectations and was large with its own lounge and full kitchen

inside outside bar with firepits and cushioned seating was very enjoyable

room, the pool, the fire pit, the gym, the lobby, the location, the cleanliness, and the

which meant we had to sleep in a slightly smaller suite with our kids on a fold our couch, which was fine, but

i enjoyed the breakfast, pool, and laundry

use another waffle maker the line was super long ) laundry room expensive compared to others hotels

laundry room abt $10 to wash and dry a load

staff, super comfy beds, close to the airport, huge room, facilities were great - laundry, computers/printer,

not very accessible to vending, ice, and laundry

close to the airport, nice area, has self laundry

was rude(front desk and coffee bar),amenities that were advertised were not available,vending & laundry services

the food was great as well (room service)

the airport and also close to many of the famous restaurants inside the hotel is a nice cafe and gym rooms are

early check in. pool area. wonderful room and staff. loved walking around the duck pond