after quite a few visits to hotels in the usa, the laundry room in this hotel was very clean, unlike other

i liked the lobby and the pool, our room was fine as well.

charged pet fee for my service animal haven't received a refund yet

large parking lot with no fee

breakfast was more than adequate

laundry machine dryer not working and hot breakfast did not have veg option, even potatoes had

we needed to do laundry before we left on a cruise and it took us more time than expected

was in a convenient location and the pool was a decent size

very nice place. the bar had a great dinner. the room is clean.

was nice i like getting up and having breakfast the kids enjoyed the pool everything went very

excellent facilities, gym, laundry, parking

inconvenient for those guests who rely on their being laundry

laundry did not dispense fabric softener and the ice machine on my floor stopped working

excellent staff. quiet, nice gym and laundry facility. nice breakfast

laundry room needs upgrade, doors closing too noisy like most hotels

had a non smoking room and it could have been aired out a little bit more, it was a little stuffy

parking places were a little too close together and very few handicap spote.

smoking room all that was available and it smelled of smoke really bad.

more parking needed and variety of breakfast

the breakfast was very bad... not a very good variety... old coffee

laundry easy to use and heated pool open till late

close to pool and very affordable

everyone is so nice and made my kids parents feel at home.

room was great and even though we did not use it the kitchen was a plus

were sugar ants on the kitchen counters, couldn t leave food out

the rooms was great, their lobby, breakfast and their friendly staff was amazing

breakfast was very nice and simple, the pool was fabulous, the staff was very informative and it was a great

the coffee at breakfast was warm, not hot.

phone nor wifi was available for entire stay

the breakfast area and front desk look nice

the elevator & self laundry area where dirty

convenience of onsite laundry and gym

the laundry room also was plus because we didn t have to take back a suitcase full of dirty clothes

good laundry

great value, no frills, laundry, nice staff, complimentary breakfast

laundry facility had no detergent (at the time), but i suppose that's easily solved by bringing

the salty swimming pool,breakfast and courteous staff.

the salty swimming pool,breakfast and courteous staff.

loved the combination of sleeping, working, and kitchenette

the kitchen staff stays on top of everything with making sure it

wi-fi, t.v., aircoditioner,laundry

it has a mini laundry room, which was

the noise from neighbors on the balcony and the use of the laundry is much too easily heard

the most modern, but great staff, great breakfast, surprisingly great large pool (i like to swim laps)

didn't eat breakfast i'm not all morning eating person only drink apple juice or tea.

laundry was usable ($), breakfast okay, people polite, cookies in the afternoon

big screen guest coin laundry

hotel had guest laundry and pool wonderful breakfast and were great about us checking in late at

comfy bed! free breakfast with lots of coffee!

parking was plentiful and it was free

dishwasher, microwave, stove, sleeper sofa, smart tv, a nice desk, an awesome closet, self laundry is cheap,

the laundry room washer/ dryer were also good and clean the clothes well

the pool area was very small. the kids wished the pool wad deeper.

coffee available 24/7, clean room, friendly staff, fully equipped kitchen, clean hotel, gym had everything for

stacy helped us check in very early which was a huge blessing, and angela provided us with a late check out

the guest laundry facility had no lighting the night i was there

the dryers in the laundry room aren't hooked up correctly so the machine takes twice the time to dry

lost money in the laundry center told to call the third party company

beds were not comfortable, the laundry room was a mess, and the rates were a tad high on the weekends

building materials water damaged so things didn't close properly, the carpet was moldy, and the laundry room

washers & dryers in laundry room worked half of the time

the laundry room on site was nice

there is a laundry service on the ground floor that charges 2

the laundry room the key card access to the building

big tv, laundry basket, large fridge, large microwave

there was laundry but it was paid

bed was very comfortable free parking

the place has a very nice area to relax , bar and restaurant inside with reasonable price

was one night that you guys ran out of parking spaces

the non guest taking up the hotel parking lot took us 20 min to get a parking spot

the convenience was great...it was clean in the hallways, office area and laundry room...

kitchen, security, quick check in, laundry room, breakfast (grab n go)

laundry room a+

i love that it was very quiet, and the price was good for a kitchen supplied with a pot and pan and other

no pool and not enough parking.

no swimming pool and laundry rooms were out of order

lithe rooms should have a refrigerator and microwave and better laundry service for the price.

breakfast ladies were exceptional too

bar could have had a bigger drink menu, but atmosphere & service was very good

heated pool. common areas to congregate. cleanliness nice gym

laundry lady ms keia was every nice and helpful

cleanness, leaking the ceiling in laundry room water is over the floor.

some interesting characters hanging around the parking lot and in the building, lots of bags of laundry behind

the laundry facilities were also a great perk, making it easy to keep up with laundry during a

the kitchenette as really nice.

the pool needed to be cleaned out.

i had the pool to myself and enjoyed dinner and a cocktail and 2 hours of swimming

a little difficult to find as you have to go through a couple of parking lots but it s worth it

comfortable room and easy parking

then i got 2 wine glasses from the bar and got to room to find that on base of one,it literally looked like

smelled bad, torn furniture ,hallways smell of pot, out of creamer, plunger, quarters for laundry, rude stoned

staff. rooms. laundry room. cleanliness.

in addition to that, the laundry service was expensive and there are only a couple of washers/dryers not giving

room was clean and bed was comfortable and lots of parking outside

no breakfast, limited parking

no amenities in the hotel available such as room service or laundry

they have a pub restaurant all decorated from a bar in ireland, and is very nice

longer hours for kitchen in restaurant to be open.

nice gym and pool

the best part was there were no screaming kids running in the hallways

and then traveled to orlando for meetings in winter park, really appreciated having a kitchen and laundry

no laundry service

pool water cold laundry only one (not enough)too many people

the breakfast was incredibly delicious and i loved the different varieties of food

only needed the room for one night, but the fact that we got a kitchen, living room, and separate bedroom for

the complementary laundry is a lifesaver. and the two women who work the front desk are amazing

very clean great staff but i tell you the most wonderful part about the whole thing was that the laundry was

great place, free laundry, and yessenia at the front desk is awesome, goes above and beyond

therefore, you'll find critical items such as a small gym and a coin-operated laundry room on-site

and laundry was free

laundry room clean

laundry room update is a must

the rooms and bathrooms were updated. there is also onsite laundry.

stench of dirty laundry is embedded in the room

laundry room offered tap to pay and you could monitor the status of your wash/dry on your phone

laundry area only has one washer and one dryer and they broke while we were staying there

the fitness room was clean and well maintained, and there was a coin operated laundry (i had to ask directions

laundry room was a little dingy and the hot tub was not working.

could use more than one washer & dryer in the guest laundry

a long day of traveling and the front desk agent put me in a room right next the ice machine and laundry room

there was an outdoor pool and hot tub

had to pay for parking

had free parking

clean very cosy place. the swimming pool has amazing view to the river. the rooms are renovated.

elevator broke pool and spa broke

the laundry room definitely needs updating

the laundry room was cleaner then the hotel.

small, laundry washer & dryer not included, vending machine poor selection, breakfast need coffee machine

the fact that there was a laundry room on property that was great

nice size room, exceptional kitchen (which is why i stay there).

laundry area and nice pool when it s open

there is a walmart, dollar tree, laundry matt, amscot, and plenty of food within walking distance

laundry,everything

laundry area machines were broken

we took them to the laundry mat to wash ourselves

pool, grill, laundry facility, staff and room size

laundry room, only 2 washer /dryers located on 2nd floor

i was able to accommodate my pet without any problem

was looking for a safe place foe me and my kids

pet friendly, clean

laundry services didn t work

only negative at all is they ran out of washing detergent for laundry, i waited until late so my fault for

room service was available like it mentioned in the site

fantastic outside tented area with big tv's, bar service, and ashtrays. easy ride to sfb airport

clean, nice pool area, friendly staff. my burger at the bar was delicious

entrance to parking lot

not only that the parking lot was not at all safe

breakfast and no bugs

parking roaches

breakfast & friendly staff

working laundry room

wi-fi, needs more laundry facilities , cost of vending machine

wi-fi, needs more laundry facilities

no breakfast. cost of laundry facilities

wasn t that great and carpet in hall is dirty, laundry facility to small fir size of

breakfast was great rooms clean spacious facility clean and even though next to the highway no road

the gym

late every day, so missed breakfast but didn t mind because friends were nearby

few too many kids running around, but we get it it s that time of year for sports

due to covid we did not utilize the pool

i had to buy candles for my room and upon returning home had to do all of my laundry from my clothes hanging

no gym access currently, not laundry facilities although indicated on web site

no free breakfast and no laundry bag

the laundry.

have to pay 10-15$ extra for breakfast if it s or included. gym also was closed.

had to ask for laundry bag and tv listing sheet

ice machines worked well, laundry facility for self-washing worked well

the laundry room could be larger.

i very nice hotel. loved that the pool didn t close.

the pool was closed and locked so ealry

good breakfast; very comfortable room and cute kitchen; loved the full swivel tv

one of the best breakfasts included that i have ever had

very nice hotel room. nice breakfast.

studio kitchenette, free breakfast, eve charging station on site

the spacious rooms and delicious breakfast

understanding and accommodating notes from cleaning lady to welcome laundry room

no complaints, other than the parking lot having some holes/gravel issues.

wish there was a sitting area later in the day but light were off in the dining area and the pool area could

pool area needed to be pressure washed

the wifi service was quick and the business center was available to finish up some last minute work

i like the businesses that are in the area for food, laundry, convenience stores, etc.

only thing i could say is that the laundry room needs to be a little bit more kept up but that's very minor a+

we had a smoking room and it was quiet

was great everything was very clean the wifi sucked and the maids are always knocking on the door u never get

as we were in the parking lot trying to find a last minute hotel we saw cops come , ambulance, fire trucks for

wish there was a laundry

chose westin lake mary for their thoughtful free stay policy for pets

i complained about this at the check out time and the front desk staff girl took the room service bill off as

not overly crowded with kids, since it

parking lot lights were out and the pool had an ant infestation.

having laundry facilities accessible on our floor was helpful

we would have liked a pool. breakfast could have been fresher.

it was very clean and i liked the gym equipment

full bar with happy hour in the

clean, stocked and great selection in hot and cold foods, staff maintained area throughout the breakfast, always

the bar closes too early with no options to purchase beer

front desk staff was great bar and grill staff were great. very accommodating

really like the combined area for bar, food, and lobby

wifi

and said, i don t know why they gave you these but i gave you some more from the breakfast bar

i didn t like that the room smelt like dirty laundry it was very stuffy.

has laundry facility was easy to use and helpful

touches at the breakfast buffet like whipped cream for the waffles and sprinkles we watched kids faces

dogs barking in the rooms, kids running in the hall and parking lot

it had an apple, muffin, breakfast bar, bottle water, and a tea/lemonade pack to add to the

had to get our own clean laundry and dump out the trash

no bugs at all inside, close to where i needed to be, open, clean pool, lots of vending machines, laundry works

shady character's lurking around, bag lady begging for laundry money and lady of the nighti checked out early

the tv, room phone, fireplace, and wifi did not work

early breakfast

they offer no breakfast. location was great. the pool is a great amenity for children.

lots of arguing in the parking lot and suspicious subjects walking around vehicles.

pool was dirty, they never cleaned the room, had to ask for toilet paper always, no coffee machine,

the place was clean. good wifi staff extra nice

to the front desk, she asks about the dogs, we are already prepared and explain that they are not pets, what

the hotel does not have a restaurant or bar but as it is situated right in the centre and surrounded by

the wine bar is awesome across the street

if there were a lounge or bar in the hotel, we wouldn't feel so stuck in our rooms.

wifi was non existent and had to go to the lobby to get a signal

was sad to learn there was no longer fresh basked croissants for breakfast or room service coffee

they had 2 locations for laundry, or more machines

was right next to laundry room for staff and could hear them early in the morning

first floor and breakfast

front desk allowed early check in/late check out.

free parking, free wifi

at time we went there was no room service, room cleaning unless asked or spa facilities

one little thing was that the wifi password was not displayed in the room so we had to call guest services

the wifi in the hotel was terrible.

staff from valet parking, front desk, housekeeping and hamilton's kitchen were all great

at time we went there was no room service, room cleaning unless asked or spa facilities

close to shops and restaurants, clean, no carpet, full size fridge and laundry on-site which is very important

facilities with self service laundry, basic grab n go breakfast, clean rooms with kitchen, utensils available

latoya saw a fellow coworker struggling with laundry bag coming off the elevator and didn't hesitate to help

kitchens w/ full size fridge, laundry room, and no sketchiness around the outside

very clean, great location, super friendly staff. loved the on site laundry too

hotel, in a better area, that doesn't charge for parking, that has security, restaurants and laundry

used the pool at 11 am

they have late check out, 12 noon

time i ever payed $75 for a pet fee

perfect location lots of activities around to keep the kids busy. great for the price

room and bathroom, lake view, quite air conditioning, quite room, clean laundry facilities and friendly

left before breakfast was served and they prepared a brown bag breakfast to go for us

the facility was wonderful, the kids just wished they had an indoor pool but otherwise everything was great

had separate little desk/kitchen area which was nice so we weren't on top of each other

loved the pool

we had intended to be able to sleep in a bit later in the morning, use the laundry/bathroom services, then

very nice complimentary breakfast. many options. coffee was good. busy but expected.

had a view of the pool and interstate which was very pretty at night

i especially love the pool, with an outside shower and bathrooms

staff were excellent and accommodated early check in and late check out as

no laundry room, paying for parking.

were in a room right next to the laundry facilities and we were woken up early to the sound of the washer and

i don't like that the bar closes at 11:00pm.

for me it was worth it for the area since close to orlando magic game i was going to with the kids

thanks to the staff - nice room, pool

i loved the free laundry

arrived with 2 kids at midnight to no power

except the shuttle bus drivers this year

clean, great setup, free shuttle service, food was good, coffee

good common areas and awesome hotel gym.

no one clean my room for tome came til leave not clean laundry no trash thrown out

the gym was under renovation and the breakfast was not as good as the ones at residence inns usually

breakfast, which is not to miss, clean bathroom, comfy bed and pillows

everything perfect and great price and great breakfast and lots of options.

extremely bad odor when ac fan off and smelled like gym locker in bathroom without fan

only one washer that worked in the laundry room

laundry room had 2 washers and 2 dryers very helpful for me as we are traveling the whole month

also the complimentary breakfast and laundry

be sure to let others know that you have laundry facilities & you may purchase soap at the desk

great stay, breakfast and comfortable beds

laundry took my $ and not refunded,i was denied my second booked night and told to leave the

to main road near stores near downtown eustis and not far from drive through off street parking laundry

it turns out, the laundry room, where the forgotten items wind up, was literally 20 seconds away from the office

employees doing laundry were loud and would smoke in the breezeway next to our room

floor room or handicapped room requested since there is no elevator and it was great with parking right in front

gym featured outdated / clunky elliptical equipment pillows were extremely uncomfortable

love the downstair bar and restaurant, food was great

i chose hotels based on the fact that they had a pool for my kids

that the pool wasn t done

informed about the amenities like the pool or gym area

rooms and bar everything

had a great stay, the staff were very helpful, the gym was clean and it was close enough to nightlife without

the pool was clean and relaxing

it was amazing, great people, great room enjoyed the roof top pool! breakfast was awesome.

gym and heated pool were great, with long opening hours

there are washing machines available for laundry and the hotel staff were happy to provide change for using

the laundry is modern and clean

also there is a laundry room to do your own washing with washing machines and dryers

having the laundry close at 10pm was massive inconvenience

not really a dislike, but couldn't understand why the laundry facilities were in the gym.

the ac sky bar restaurant offered an outstanding dining experience, complemented by attentive staff who were

great location, great rooftop, clean and updated rooms, good gym

the rooftop bar and restaurant is superb

good views, nice gym.

it was minor i had trouble with my wifi connection i have at&t my daughter had no problem she has sprint

free parking

wonderful staff. wonderful location. wonderful breakfast. pet friendly

staff and lots of amenities, such as ice, spa pool, and complimentary beverages

the wifi is slow and the balcony is not private

wifi it's too slow and needs to be upgraded to a faster wi-fi.

the rooms were a great size and the laundry room was very handy

the hotel offers guest-operated laundry which was really helpful

laundry washing machine was out of service

enjoyed most the hotel having a laundry room on each floor

the laundry room is super convenient

repeated request for laundry bags not answered

sadly, we didn't have an opportunity to utilize most of your amenities, such as spa or pool area due to work

great staff, location, comfy spacious room, nice gym and pool.

were room service carts with dirty plates left in the hallway for most of the day

top was closed due to private event, i booked two rooms one for my husband and me and one for my kids, when i

after getting to the 8th floor to do laundry, i found out you had to purchase soap from the lobby, and with no

the bar staff was friendly

fresh place, beautiful colors, happy staff, city view, clean pool....can't ask for more...

large bedroom, with a lounge area and a kids area, nicely decorated.

friendly staff, clean facility, easy check in, pet friendly and very trendy

the dryers in the laundry needed fixings

laundry service

laundry room had new washers but the dryers were old/one door was off

there was access to a fitness room, laundry room and conference room, as well as a business center with computers

love the hot breakfast and oatmeal along with healthy choices of fruit!

laundry detergent no available on site doe laundry

i think they didn t know to use bleach in the laundry

it was comfortable, nice pool, the laundry was simple and easy to get too, the closeness to the airport

roachesmalfunctioning tv. laundry facilities

and were told we couldn't get extra pillows (pillows in our room were quite small) because the laundry room was

friendly staff, updated interior, very clean, lots of space, a full kitchen in the studio room, and centrally

we ordered food at the bar and it was excellent

the full kitchen is fabulous

very comfortable and clean. good amenities and the pool was great!

the pool area

amenities included a business center and laundry room

attentive to customer we had emergency at a hospital near byit was only a five min walkalso have laundry facilities

laundry room was a bonus too as we had been traveling for a couple of days

laundry machines kept my money twice, it wouldnt work.

the laundry room added to the special touch of travelling with a family

had an allergic reaction to the cheap laundry detergent used. i never had this happen before.

the laundry room was padlocked at night? not everyone has a daytime schedule ya know???!!!!!!!

the laundry room

the room clean and had amenities like a hair dryer, iron and ironing board, laundry bags, microwave, refrigerator

big room comfy beds nice big outdoor pool laundry facility close to universal studios

also the guest laundry room needs to have the dryers working properly

the staff in the kitchen go above and beyond to provide good hot and fresh food and it all taste great

not pet friendly,and non smoking.

pool

as in being pet friendly

as far as the laundry room price, how about $1 to wash and 50 cent to dry

had a reach in my room and the laundry room closes at 9 and i got there after and i couldn't wash my

to hold the bar soap was missing so it made the counter all wet to place the wet soap on; and no laundry bags

the laundry room

laundry was done and the hair in the wash cloth wasn t taken out or washed again

outside their door to smoke and sit, with kids toys scattered around doorways and hanging their laundry on walls

didn't like the fact that not even 15 minutes of us checking in, we were visiting the onsite laundry room and

appears to have long term tenants who hang outside their door to smoke and sit, with kids toys scattered around

the room itself was clean and the bathroom was very large. the pool was nice.

parking was not close to interior rooms

room had a battered refrigerator and stove, upside down laundry basket in corner of the room

wifi is junk

they should provide cutlery /plates for the in room kitchen.

00 pet fee this is crazy

and affordable price, excellent kitchen facilities

provided to universal studio and walking distance to grocery and restaurants plus they have a laundry room

also i liked ice machine and laundry for guests, it was so essential

liked the pool, the ample space in the rooms, laundry and the location

however, the room was just across from the laundry room

rooms had a small fridge and coffee making facilities and there was a guest laundry available for a small charge

also having a usuable laundry room for guests was very helpful

they have a laundry available for $4 ($2 the washer and then $2 for the dryer)

also i tried to wash and dry my clothes at the on site laundry room

room was very confortable, breakfast was good and the location was just what we needed.

great pool.

room smells like mold and dirty laundry the hallways smell like pool water the room is outdated ugly furniture

guest laundry

it was a great stay, just wish they had a laundry room

absence of a laundry room.

lovely free breakfast included and incredibly close to