only negative at all is they ran out of washing detergent for laundry, i waited until late so my fault for

laundry services didn t work

the pool was great

water, breakfast,etc nosey, many kids running around every where, on the grounds, loud at the

lighting to hide the wear and tear of the room, also the kids for the coffee cups did not fit properly and when

pool, grill, laundry facility, staff and room size

laundry room, only 2 washer /dryers located on 2nd floor

came with a semi full kitchen great for rehearing meals

com didn't tell us about a pet fee and didn't tell us about an incident fee

i also love how it's a full kitchen in the room with stove, microwave, refrigerator, coffee machine, and dish

small, laundry washer & dryer not included, vending machine poor selection, breakfast need coffee machine

the laundry room was cleaner then the hotel.

the fact that there was a laundry room on property that was great

the laundry room definitely needs updating

really no breakfast. that was a joke and misleading

laundry room clean

laundry room offered tap to pay and you could monitor the status of your wash/dry on your phone

location was perfect, the hot breakfast was good, the laundry room was very useful

also fire alarm went off due to fire in laundry room

the rooms and bathrooms were updated. there is also onsite laundry.

laundry service

the dryers in the laundry needed fixings

there was access to a fitness room, laundry room and conference room, as well as a business center with computers

laundry room had new washers but the dryers were old/one door was off

i loved the fact that it's pet friendly

needed to do some laundry but washers and dryers looked run down.

both dryers were out of order. had to go to a laundry mat to dry cloths.

the laundry room wasn t working

it was comfortable, nice pool, the laundry was simple and easy to get too, the closeness to the airport

there's laundry facilities along with a pool

i was even more happy to find out they have free laundry services, this was perfect for

we ended up having to do a load of laundry and found out that laundry services were free, and that was mindblowing

staff possible to open window for fresh air very comfy sofa lot's of daylight in the room free laundry

the dryers in the laundry room, only half of them worked. needed a light in the closet.

and laundry was free

laundry area only has one washer and one dryer and they broke while we were staying there

the fitness room was clean and well maintained, and there was a coin operated laundry (i had to ask directions

laundry room was a little dingy and the hot tub was not working.

could use more than one washer & dryer in the guest laundry

a long day of traveling and the front desk agent put me in a room right next the ice machine and laundry room

has a nice pool as we'll as a hot tube which was nice and clean

had free parking

that a suite was available and free internet and parking.

booked the hotel specifically because it has a hot tub but there were a bunch of kids and someone hit the

s not enough parking

location of the room was not pleasant as i overlooked the parking lot and got to hear car alarms going off

great free breakfast and a really nice kitchen set-up in the rooms

hotel, the room which we werent expecting the kitchen the dining or the living room was perfect/clean the

pool was being refinished, was empty, and they weren't working on it

nice pool and hot tub

i had to buy candles for my room and upon returning home had to do all of my laundry from my clothes hanging

the laundry.

no gym access currently, not laundry facilities although indicated on web site

no free breakfast and no laundry bag

room service breakfast and the portion sizes were pretty large

i didn t like that the room smelt like dirty laundry it was very stuffy.

has laundry facility was easy to use and helpful

kids loved the continental breakfast where they could make their own waffles, many different

the pool was nice and the breakfast was great

the breakfast was outstanding

close to shops and restaurants, clean, no carpet, full size fridge and laundry on-site which is very important

kitchens w/ full size fridge, laundry room, and no sketchiness around the outside

building shaking on the 4th floor from your laundry machines and dirty walls

latoya saw a fellow coworker struggling with laundry bag coming off the elevator and didn't hesitate to help

carpet was disgusting, smell of old food and wet laundry, walls dirty, honestly needs to be torn down and

wish there was a laundry

very clean and well equipped, nice lobby and bar. great restaurant with room service.

very noisy kids

the pool and hottub.

no bar at the weekends

room and bathroom, lake view, quite air conditioning, quite room, clean laundry facilities and friendly

however, my granddaughter had a very early gymnastics competition and after it was over, we returned just a

pool was dirty so we didn t use it.

clean, great breakfast

the wifi was ridiculously slow

we had intended to be able to sleep in a bit later in the morning, use the laundry/bathroom services, then

i especially love the pool, with an outside shower and bathrooms

gym floor was coming apart and looked wet

very clean and modern. breakfast was great!

only disappointing thing was there was not a pool and breakfast ended a little earlier than i feel it should

also the complimentary breakfast and laundry

laundry room had 2 washers and 2 dryers very helpful for me as we are traveling the whole month

be sure to let others know that you have laundry facilities & you may purchase soap at the desk

only one washer that worked in the laundry room

the pool area was very noisy due to the i-4 traffic which is obviously unavoidable.

only thing i could say is that the laundry room needs to be a little bit more kept up but that's very minor a+

i like the businesses that are in the area for food, laundry, convenience stores, etc.

kitchen is nice for long stays. hard wood floors

storage containers in parking area

although there were many children in the parking lot and rooms near by, there were no disruptive noices

we did not use it, the facility had a gym, pool and laundry room

the elevator & self laundry area where dirty

they had laundry machines on 1st floor

dryers in laundry room

convenience of onsite laundry and gym

there was laundry but it was paid

the bar was pretty awesome, and the whole environment was cool

breakfast was very good.

the place has a very nice area to relax , bar and restaurant inside with reasonable price

great location. service at the bar was great, bed was comfortable. definitely coming back.

hotel had guest laundry and pool wonderful breakfast and were great about us checking in late at

big screen guest coin laundry

laundry was usable ($), breakfast okay, people polite, cookies in the afternoon

lady at the front desk was very rude to me and my kids

we did not use the pool, but we did use the exercise room

dishwasher, microwave, stove, sleeper sofa, smart tv, a nice desk, an awesome closet, self laundry is cheap,

the laundry room washer/ dryer were also good and clean the clothes well

very clean and nice rooms and kitchen. breakfast was really good for the us.

everything was clean , room was spacious, free parking on the side.

i felt safe, the gym was great, the breakfast was nice and the staff was extremely friendly

laundry easy to use and heated pool open till late

free breakfast was included with good coffee

free breakfast buffet included protiens (scrambles eggs, sausage, etc

breakfast is beyond amazing

the pool was divine

wi-fi, t.v., aircoditioner,laundry

the noise from neighbors on the balcony and the use of the laundry is much too easily heard

it has a mini laundry room, which was

parking was very well lit

the most modern, but great staff, great breakfast, surprisingly great large pool (i like to swim laps)

laundry facility had no detergent (at the time), but i suppose that's easily solved by bringing

no pancake for breakfast, although the waffle were good

nice size room, bathroom and kitchenette. the sheets were wonderful.

room, comfortable bedding, good breakfast, very well lit parking lot, area felt safe, friendly staff

had some trouble keeping connected with the hotel wifi while trying to check in with my airline

beds were not comfortable, the laundry room was a mess, and the rates were a tad high on the weekends

the dryers in the laundry room aren't hooked up correctly so the machine takes twice the time to dry

the fact that i had black mold in my bathroom on the ceiling and needs to, be addressed the laundry facilities

building materials water damaged so things didn't close properly, the carpet was moldy, and the laundry room

staff awesome,pool is great,lots of restaurants nearby, and they have laundry room on 1st floor

laundry room a+

the convenience was great...it was clean in the hallways, office area and laundry room...

kitchen, security, quick check in, laundry room, breakfast (grab n go)

grab and go breakfast was fair. we appreciated that they are pet friendly.

location was nice im not big on the breakfast

location great price for this area rooms look great and pool was relaxing the breakfast was

pool was beautiful i love the new rooms and the breakfast area makes you feel at home i love the remodeling of

breakfast some probelm waffle bad since

though i booked a non smoking room the room reeked of smoke the comforter had about 10 cigarette holes

hotel's facilities, including the pool, were top-notch and provided the perfect way to unwind after a long day

lithe rooms should have a refrigerator and microwave and better laundry service for the price.

no swimming pool and laundry rooms were out of order

room service was not the best

pool

staff was great and super accommodating. gym was in great conditions

no amenities in the hotel available such as room service or laundry

restaurant, bar and starbucks inside the hotel. i stayed two days. never had to leave the botel.

food at bar is very good

were extremely hard and room service continued to knock on the door even when the do not disturb sign up starting

no room service at all, air conditioner was set on 74, hot/muggy in the

on-site laundry was out of order so i had to go to a nearby laundromat to do laundry

there is also laundry which can be very convenient, a fitness center and a swimming pool with hot tub and also

want to do some laundry, but there was no detergent available or a machine for change

wifi was intermittent especially in the evening. construction is distracting but not horrible.

parking was included and is close to the entrance

pool water cold laundry only one (not enough)too many people

and then traveled to orlando for meetings in winter park, really appreciated having a kitchen and laundry

no laundry service

sign at the pool.

everything pool gym breakfast great service

lady on the housekeeping staff was nice and gave me a bag to put my dirty laundry in

no laundry room and bank machine. to takeout money and no hot food like a restaurant.

parking

well lit parking area

in a non smoking room bed spread had 50 cigarette burn holes

some interesting characters hanging around the parking lot and in the building, lots of bags of laundry behind

the laundry facilities were also a great perk, making it easy to keep up with laundry during a

laundry lady ms keia was every nice and helpful

cleanness, leaking the ceiling in laundry room water is over the floor.

the kitchenette in each room was well-equipped, allowing guests to prepare their own meals and save on

in addition to that, the laundry service was expensive and there are only a couple of washers/dryers not giving

staff. rooms. laundry room. cleanliness.

smelled bad, torn furniture ,hallways smell of pot, out of creamer, plunger, quarters for laundry, rude stoned

also the wifi there sucks

room was clean and bed was comfortable and lots of parking outside

the pool needed to be cleaned out.

starbucks was available, the tv was nice, the gym was nice!

they have a pool and gym which is always a plus

parking was awkward

liked the place a lot, i would only say that the self-parking is a little confusing; you have to tell the hotel

very good staff from front desk to housekeeping. nice workout room and laundry facilities

inconvenient for those guests who rely on their being laundry

laundry did not dispense fabric softener and the ice machine on my floor stopped working

excellent staff. quiet, nice gym and laundry facility. nice breakfast

all the amenities. gym, laundry, meeting room, on site car rental.

we needed to do laundry before we left on a cruise and it took us more time than expected

laundry machine dryer not working and hot breakfast did not have veg option, even potatoes had

very clean, beds very comfortable and good breakfast

to covid the breakfast is grab and go items which is fine but there is no hot coffee

was incredible and the breakfast buffet was great

having laundry facilities accessible on our floor was helpful

full bar with happy hour in the

breakfast and location.

it was very clean and i liked the gym equipment

enjoyed my stay in springhill suites. lovely selection of food for breakfast. :))

really like the combined area for bar, food, and lobby

the bar closes too early with no options to purchase beer

nice staff and very helpful on email with sorting out late check out

tv doesn t have wifi!!

comfort of the room, ease of access of the fitness center, and the staff made the stay pleasant

although i understood no room service due to covid i do think some accommodations could have been

it seemed dirty and out dated room, the room was not of our liking on the room service.

was awesome, great bar with friendly bartenders and comfortable atmosphere

great location, gym and pool

walking downtown this isn t an issue, but for late night or early morning quick outings with a pet, it is a

not only that the parking lot was not at all safe

breakfast and no bugs

entrance to parking lot

parking roaches

breakfast & friendly staff

there is a walmart, dollar tree, laundry matt, amscot, and plenty of food within walking distance

was one of them 2 housekeepers on shift saterday morning, went out of his way too escort me to laundry to ensure

laundry,everything

i like that they had a laundry room and ice machine

laundry area and nice pool when it s open

charm of the older building and furnishings, and the delicious morning croissant complimentary room service

wifi was non existent and had to go to the lobby to get a signal

noisy (based on location outside bar with live band playing until midnight)

very comfortable rooms, good wifi, the place that just ticked all the boxes

the wine bar is awesome across the street

knew that we would not eat breakfast because of our diet

better with continental breakfast, it sucks!

breakfast was gone by 9am but very good dining near by.

i specifically asked for a pet friendly hotel, not one that sticks it to you

no t much of a breakfast. it was close to where i visited.

the laundry room on site was nice

big tv, laundry basket, large fridge, large microwave

washers & dryers in laundry room worked half of the time

the laundry room the key card access to the building

there is a laundry service on the ground floor that charges 2

laundry room was cleaned

but something that was amazing for me was the fact they have a laundry that you can use with coins

on-site coin laundry was convenient, as well

breakfast was good, it wasn't available when we needed it on saturday and sunday for our kids who had to get up

in/out of the parking lot a little different, just off the main road.

need more laundry facilities and equipment!

clean, beds comfortable, nice pool, laundry on property for you to use, breakfast was excellent, plenty restaurants

laundry room just had 1 washer and dryer

size of pool and laundry facility.

laundry was just kind of expensive, two dollars a load to wash and two dollars a load to dry and

washing machine in the fitness center was broken, but the staff helped with the laundry

maybe the fact that they don't sell soap for the laundry and we had to go out to the supermarket

we spent some time at the pool and it was clean and enjoyable

great amenities in the room, nice pool

breakfast was better than average

after quite a few visits to hotels in the usa, the laundry room in this hotel was very clean, unlike other

no free breakfast

although we were on the 3rd floor which i believe was the top floor, we could hear kids screaming in the pool

didn t start until 8 and the bar didn t open until 5, not a big deal

the breakfast was delicious and the bartender was super friendly and knew how to make a drink

laundry had to put in dry twice per load. microwave location was inconvenient.

the hotel provides self laundry service with low price

i was pleasantly surprised to find guest laundry because it wasn t mentioned online anywhere and i was planning

front desk was out of laundry detergent

staff was awesome - went out of way to help especially front desk and housekeeping gym and laundry on

laundry available which was nice

the room was spacious and even featured a full kitchen

the kitchen had everything you'll need for a longer stay

understand pet fee but no one told me it will cost me $150 for 5lb tiny dog( pomeranian)per night

smelled like a moldy, sweaty gym locker room

the free breakfast and the nice room.

room was beautiful i got a dishwasher which was a plus for me a full kitchen pots pans dishes cups the only

unfortunately we did not utilize the pool or fire pit area however, they did look inviting

breakfast choices were so many and very good

location restaurants to eat at, pool stays open pretty late that s very useful for family with kids after a

about this hotel resort was great with the staff, food and even gas laundry service to wash your own cloths

the staff were super friendly and i could do laundry.

and basketball arena room very clean check in was seamless manager even got us drinks from the bar 30 minutes

the free wifi had ok speed but was a non-secured, no password required connection, which a place like this

plenty of parking and loved the strips on the doors that showed room cleaned

working on roof limited parking, but understandable

we were able to walk to ucf to visit with our kids

pool was out of order

nice pool area & hot tub, nice natural location with trees etc, plenty of parking

swimming pool dirty and warm midew,need new calk

lots of people at the bar that weren t guests and took up all the parking spots.

be improved: when handing over the keys , information about the hotel ( pool opening hours , wifi , breakfast

also room service was inexistant

i often just feed the kids a breakfast sandwich that needs heated

the service at the bar in the lobby could have been better.

was right next to laundry room for staff and could hear them early in the morning

they had 2 locations for laundry, or more machines

tering into hotel) playing outside is a bit loud when your rooms are facing parking lot

anyway the wifi was out and they were very nice about it, the rooms are super spacious & the hot water lasts

there was adequate parking space available

nice pool, has handicap accessibility

wifi was very bad

breakfast menu had little variation for long-time stays

our room was clean and comfortable, and the hot free breakfast area was spotless, well-stocked, and inviting

wifi isn't great.

the 24 hr coffee, tea, water was helpful and the laundry facility was good

breakfast was mediocre, laundry room is not maintained and beds were too small

may be more laundry and washing machines are needed. 1 laundry and washing machine are equipped.

dryer in the laundry worked poorly

also guest laundry dryer didn't work, leaving me with a load of wet laundry to deal with

laundry very reasonably priced

i wish the breakfast could of lasted longer

great location, full kitchen, large room, clean, comfortable and great friendly staff.

kitchen and living room

liked how it s free parking, the room was nice and comfortable, and the staff let us have a late checkout

hotel, in a better area, that doesn't charge for parking, that has security, restaurants and laundry

wife and kids got there, and it was captive audience, you guys knew the guests simply won't leave the

rooms were clean, beds were nice, bar staff were very friendly, and the buffet was excellent

and opinion, we have stayed in another hotel before, closer to the parks and it was amazing, kids friendly and

welcoming, good location for our needs. loved the pool and gym facilities.

rooms, comfy beds, windows that open forfresh air, great black out curtains, lots of parking, laundry available

there was a couple of guests that were smoking outside

view of parking lot, distance to raceway.

all she kept saying was about the deposit and not smoking

it had modern amenities (wifi, single cup coffee maker, large flat screen tv, etc) while maintaining the charm

i loved the free laundry

arrived with 2 kids at midnight to no power

swimming pool look great and the fitness area is also nice

arrived with 2 kids at midnight to no power

shuttle service was good although could have benefited having 2 vans for the conference.

us a room in front of the house keeping ad laundry room

regret not getting to try the pool, gym, business center and laundry -- well, we don't regret missing the

the wifi didn't work

regret not getting to try the pool, gym, business center and laundry -- well, we don't regret missing the

everything we need in a hotel by ucf. wonderful staff, comfortable bed and free breakfast.

no one clean my room for tome came til leave not clean laundry no trash thrown out

the suite was large and spotless, featuring an open kitchen with stools, a full-size refrigerator, stove,

price, location, and how clean and modern the room look, also huge points for the breakfast

breakfast wasn t great but that may be due to covid restrictions

rooms were a great size and being pet friendly was an added plus

in the laundry room

free parking

the area outside my room at night was ridiculously loud like there was music blasting from the parking lot

the white metal fence separating it from the parking lot was not good enough

parking was easy.

were in a room right next to the laundry facilities and we were woken up early to the sound of the washer and

no laundry room, paying for parking.

hotel, nothing more, staff exceptional, pool is small, but it has a nice hot jacuzzi adjacent,gym also small,

super staff, lovely bar, pool valet service

close to the amalie arena and you have the shuttle

the sewage smell in the room bathroom and in the laundry room, was a horrible smell.

laundry area could be cleaner, with working machines.

the pool could have been a little cleaner but it wasn't bad to where you were not able to swim.

were excited about enjoying the pool on saturday night but they closed it down for a private party only notice

was a bit high because a group of kids were on our floor but the staff worked with us to change the room the

laundry detergent

not really a dislike, but couldn't understand why the laundry facilities were in the gym.

the laundry is modern and clean

having the laundry close at 10pm was massive inconvenience

the pool, laundry and gym were all really handy facilities

it was amazing, great people, great room enjoyed the roof top pool! breakfast was awesome.

rooms and bar everything

pool and the gym

everything was very clean (which is a big thing for me) and the roof top pool is relaxing with a lovely city

we was supposed to leave monday but decided to stay one more night well we go to the bar to get dinner you

free parking

great location, nice breakfast options, free parking, the room was spotless

no longer a spa

no pool .

if there was a swimming pool or a restaurant, it could easily be a 4* hotel for the quality of service from

loved location easy in and out room service did great job

that the pool wasn t done

not a kids friendly hotel nor area also note: lots of hidden fees, false advertising, etc

room service they would for utensils and

clean environment friendly staff m lounge / shade bar room layout

enjoyed most the hotel having a laundry room on each floor

laundry washing machine was out of service

the rooms were a great size and the laundry room was very handy

the laundry room is super convenient

the hotel offers guest-operated laundry which was really helpful

laundry room only having one washer and one dryer

the continental breakfast was delicious and i enjoyed the convenience of having on site laundry

small parking lot

during busy seasons parking is very difficult.

their free wifi and breakfast is good

the room has roaches and a powerful molded smell. the laundry room was not a clean area.

location 24/7 laundry great quick maintenance and overnight security wifi and cable hardwood floors pet

the stove didn't work. the kitchen faucet was leaking.

staying here for a month or more and the motel did not offer anything for guests to use in the kitchen not even

good location ,good staff, good price will visit again, kitchen feature is great for the

repeated request for laundry bags not answered

swimming pool and gym were under restoration that was not mentioned when i booked

we ordered kids meals 20 mins before our own and they arrived 15 mins after ours

had one continental breakfast by room service

room, pool area, lounge, everything is 100%

my kids cried when we had to leave

location, love the sky bar and the views.

location, the roof top bar and rooms are up to date

gym facilities

nice room. great gym. great rooftop ( when open )

after getting to the 8th floor to do laundry, i found out you had to purchase soap from the lobby, and with no

lounge, pool and bar area

loved the spaciousness of both our room and the lobby bar area

location,pool,room size $ staff

the bar staff was friendly

i loved the staff and the cleanliness, the laundry was very handy for our family too.

shady character's lurking around, bag lady begging for laundry money and lady of the nighti checked out early

had to get our own clean laundry and dump out the trash

no bugs at all inside, close to where i needed to be, open, clean pool, lots of vending machines, laundry works

no hot water for showers, cracked ceiling. no fridge or microwave. parking lot was scary....

the location. wifi was great.

the pool was closed sunday morning, and we weren t sure why

the kitchen was well stocked, there was even a corkscrew

pool, location, cleanliness, customer service

the salt water pool! the gym is also open 24 hours!

pet friendly and we had our dog with us