i loved the staff and the cleanliness, the laundry was very handy for our family too.

location 24/7 laundry great quick maintenance and overnight security wifi and cable hardwood floors pet

the room has roaches and a powerful molded smell. the laundry room was not a clean area.

parking lot had some sketchy areas but for the most part was well lit.

there was a white towel with blood all over in the parking lot that was fill there the next morning

parking/air/clean microwave/refrigerator

laundry room only having one washer and one dryer

the continental breakfast was delicious and i enjoyed the convenience of having on site laundry

they even have gluten free options in the breakfast choices

; the cleanliness of the lobby, room, and parking lot; and the hot breakfast

a u-turn at the light to get there when coming from the east as there is no direct turn into the parking

the sewage smell in the room bathroom and in the laundry room, was a horrible smell.

laundry area could be cleaner, with working machines.

clean, friendly staff, nice gym. free coffee in the morning.

i was charged $45 for wifi.

then again i’m a parent who can’t go to the restroom with kids

in the laundry room

is pet friendly and the dogs in the room next door barked constantly including throughout the night

easy pet stay policy. clean rooms and friendly staff.

parking was easy.

in shower was terrible, coffee machine in room didn t work, air conditioner inconsistent , gym equipment was

regret not getting to try the pool, gym, business center and laundry -- well, we don't regret missing the

us a room in front of the house keeping ad laundry room

expensive slow wifi

i had a chance to enjoy the pool - once for 5 minutes before the inevitable afternoon shower, and then when

is so wonderful, the best hotel and better prices the breakfast is amazing i ll stay here again for

laundry very reasonably priced

room was also very quiet could'nt hear any noise from pool or corridors

great location, full kitchen, large room, clean, comfortable and great friendly staff.

big trucks in parking lot for updating which is temporary.

was hard to find at first because it is in the same parking lot as a walgreens

breakfast was mediocre, laundry room is not maintained and beds were too small

the 24 hr coffee, tea, water was helpful and the laundry facility was good

may be more laundry and washing machines are needed. 1 laundry and washing machine are equipped.

dryer in the laundry worked poorly

also guest laundry dryer didn't work, leaving me with a load of wet laundry to deal with

great lobby, bar and restaurant

i often just feed the kids a breakfast sandwich that needs heated

walking into the hotel, my kids said

my kids loved the stay and i will definitely be booking here again

room service burger was not the best. fries over-salted and cold.

construction on grounds and pool is rite near the parking lot

working on roof limited parking, but understandable

wifi was consistent and the pool was area is nicely laid out.

the pool was closed that day for cleaning.

the free parking was definitely a plus

the staff were super friendly and i could do laundry.

about this hotel resort was great with the staff, food and even gas laundry service to wash your own cloths

the gym is very clean

the gym was useful

room service, room not clean, bugs in bathroom, tiny windows, a/c makes lotsa sound , could not

laundry available which was nice

the suite with the kitchen was absolutely perfect and spacious.

pet fee for 1 night is $150 is outrageous especially for a less than 10 lb dog.

pet fee.

the kitchen had everything you'll need for a longer stay

property friendly staff great location restaurants to eat at, pool stays open pretty late that s very useful

the loud birds by the pool. they need a scarecrow. and the ac was really loud when it kicked on.

had an funny smell but was easy resolve with some disinfectant spray i guess the wetness from the pool give the

nice experience the hotel was impeccable super clean very quiet and breakfast was delicious really nice

unfortunately we did not utilize the pool or fire pit area however, they did look inviting

staff was awesome - went out of way to help especially front desk and housekeeping gym and laundry on

good option for laundry with pay by card

front desk was out of laundry detergent

laundry had to put in dry twice per load. microwave location was inconvenient.

i was pleasantly surprised to find guest laundry because it wasn t mentioned online anywhere and i was planning

washing machine in the fitness center was broken, but the staff helped with the laundry

maybe the fact that they don't sell soap for the laundry and we had to go out to the supermarket

great room with kitchen. everyone so nice

good breakfast and pool

walls too thin. we could hear kids screaming and yelling near by.

but something that was amazing for me was the fact they have a laundry that you can use with coins

laundry room was cleaned

on-site coin laundry was convenient, as well

we had a first floor room right off the lobby and near the parking lot but didn't hear anything

hotel, excellent location, friendly staff, very good breakfast, nice gym, overall excellent

nice pool, has handicap accessibility

breakfast was just ok

location, parking always available, only 2 floors so not a lot of stairs, room is pretty big

the staff member gave me one directly in front of a handicap parking spot

parking for bigger vehicles, it was very hard to get a spot that would fit my dually pick up and

, service , excellent neighbourhood with museums , restaurants, walking promenades swimming pool

room furnishings were dated looking, the carpet was dirty (spotty), decor was dated, room service hours not

at time we went there was no room service, room cleaning unless asked or spa facilities

the rooms are spacious, and comfortable

property has it all- updated rooms, great food and bar, excellent staff, beautiful pool and gym

it isn't something that can be remedied but i'm allergic to the detergent used in the laundry

the free shuttle around the area and to the airport is a plus.

room size, need better options for teenage kids

cabinet in the sink seemed broken, cabinets in the kitchen looked like they didn't fit

quick and easy check in, comfy beds, clean room and close to airport! plus breakfast!!!

wasn't as clean as i would have liked. laundry service was poor.

the laundry room

perhaps an automatic second rinse request from their laundry service would help

there is self laundry

close proximity to the airport, separate bedroom with suite/kitchenette.

if there were a lounge or bar in the hotel, we wouldn't feel so stuck in our rooms.

walls are paper thein, poor wifi

the wine bar is awesome across the street

very comfortable rooms, good wifi, the place that just ticked all the boxes

dirty wet wash rag in tub, no bar soap and stained pillowcases required changing

was placed on first floor directly across from the hotel's laundry and housekeeping

nothing close by, no shuttle only to airport, no laundry services, breakfast wasn't hot

also the only floor you needed your room key to get to the ice machine that wasn't working in the laundry room

laundry was a bit expensive as i only had a small wash.

laundry bags are rather small with no handles or drawstring

to airport, suited us great breakfast was fabulous, room was great size for our group of 5, great laundry

had on site laundry and the complementary happy hour

the coin-operated laundry was useful

pool was overrun by kids and i could have sworn one little kid stood up and peed in the hot tub part but thats

we were only there for one night and couldn t use either one - the kids were very disappointed

staff was very rude, the kids were playing in the pool at 7 pm and we were told they were being to loud when

good price breakfast and shuttle

to use shuttle from the airport, the kids enjoyed the pool, breakfast was good and included waffles, premade

nice pool good location and shuttle

i also used the gym which was small but perfect

on site self-service laundry

they have laundry machines

i have kids and planned feeding them at the hotel

to the airport, convenience of an airport shuttle as well the staff was very kind and helpful upon our arrival

near mco good parking, very good wifi and shower . nice beds

that there wasn't guest laundry

very close to the airport with free shuttle service.

also had problems with room

convenient to the airport and shuttle ran every 15 minutes even at 4:30 in the morning.

we had no car & no other options (traveling with kids)

i was told airport shuttle was every 30 minutes however waited with my kids a little over an hour

was spacious with kitchen and dining table

property was very clean, had an excellent breakfast and the staff was very helpful and kind

breakfast was excellent! what more could people want!

reasonably priced and right across the street from the long term parking lot we were using

as it s an open concept and heat rises and there was no ac up there as we did a few loads of laundry

your dryer in the facilities didn't work. couldn't do any laundry. bummed us out.

the pool and hot tub

as a family of 6, displaced on a canceled flight without any help from the airlines, having the kids 11 and

pool area very spacious and surprisingly quiet

you can do laundry on site

lot of renovation work going on, so smaller reception, bar and dining area

free airport shuttle is very convenient

excellent bar lovely places to sit and relax convenient for the airport, shuttle service excellent would

pool could close earlier

you can do your own laundry as they have a laundry room so you dont have to pay hight laundry prices

we used the pool, gym and the restaurant during our 4 days stay and we enjoyed the facilities

clean, great room, friendly staff, airport shuttle

would have liked a spa onsite and i m curious about my bill being $167 and the charge to my card was $199

didn't expect much for a one night stay but from the check in to the pool to the super comfortable bed i now

nice laundry facilities

free laundry physicality and a wonderful selection of complimentary breakfast selections and very clean

it was also very nice to be able to return home from our trip with clean laundry

location, convenience of a kitchen, great and friendly staff, complimentary laundry facilities.

breakfast, social hour, and free laundry was delightful

) , offer essentials to help with laundry, replace towels at the pool, light the fire pit

the laundry room was great, i was able to wash all of my clothes, the weight room was great

pool area, location is directly behind the laundry vents, when they are drying the debris from the particles of

breakfast sandwiches had cheese on everything. lactose intolerant.

wish that someone would have mentioned there were pet fees before we made it to the property

the laundry equipment could use a upgrade

staff, super comfy beds, close to the airport, huge room, facilities were great - laundry, computers/printer,

people were friendly, i was able to do my laundry, the hotel was quiet.

not very accessible to vending, ice, and laundry

at some point during our stay housekeeping did come in and clean up the room for us, used laundry facilities

was rude(front desk and coffee bar),amenities that were advertised were not available,vending & laundry services

close to the airport, nice area, has self laundry

i needed milk for the kids and the driver that worked saturday night was amazing

good gym, close to airport and free shuttle really good

room service was served in to go containers

the guest laundry was a great extra

the room service was inconsistent, sometimes clean the room, sometimes not

room layout, comfortable bed. location and shuttle transportation to airport.

pool was cold and they forgot to call us for the wake up call that we set up in person.

need the coffee bar to be open and available.

room service and property

the room service food was not good and the bathroom was quite small

so clean and it smelled great and the convenience to the airport and 24 hour shuttle

the meals were great, and the pool area kept neat and clean

i liked how clean everything was such as lobby, pool area, rooms, and bathrooms.

no laundry facilities. no restaurant.

did not have a laundry facility

laundry room right nextdoor, washing machine spinning before 5am swimming pool out of order

doesn t have laundry room

liked the amenities in the lobby area - business center, coffee, laundry facilities, etc

vending and laundry room inconvenient not being on every floor

laundry room closed, breakfast was horrible, room was smelly, outdated, tv was old and small

no working laundry, room small really bad. looks like the bed set were no clean

amenities of the hotel, laundry, fitness room, and pool

there was laundry facilities for guests and breakfast for guests

no qtr machine in the laundry room had to go down to the front desk for change

the airport shuttle service is really handy

clean, with comfortable beds and pet friendly

sits by many restaurants. shuttle service for free to airport

lots of space and full kitchen facilities

they had a great laundry system for guest at the 3rd floor that was pretty cool

laundry room only has one washer and one dryer

front desk, laundry machine off line, front desk could have cared less, cockroaches in our room, on the bed

laundry facility and free breakfast was a bonus

no laundry

the hotel had a very clean laundry room with a large number of coin operated washers and dryers on the third

guest laundry was a nice touch.

loved the staff s professionalism, how clean it was, it smelled fantastic, their laundry was good priced,

the amenities-pool, fitness room, laundry room, lounge bar, parking and excellent breakfast

don't have an area by laundry room or in laundry room to get laundry soap

the laundry was super difficult for some reason however the mama get did an amazing job in handling the

cleanliness and service. great breakfast

my son loved the bar area and watched the game there

the room was great with kitchen included. looked brand new.

the bar pool and gym were great and room was exceptional with full kitchenette

breakfast was really great and thought out for a continental style morning

their parking lot was a lot larger than i expected

they were quick to sort out a problem with the wifi

no pool, but the hot tub was nice.

if there was a swimming pool or a restaurant, it could easily be a 4* hotel for the quality of service from

really like the combined area for bar, food, and lobby

the bar closes too early with no options to purchase beer

comfort of the room, ease of access of the fitness center, and the staff made the stay pleasant

and said, i don t know why they gave you these but i gave you some more from the breakfast bar

shower bad phone bad room service bad

having laundry facilities accessible on our floor was helpful

very nice and beautiful room, very nice gym, everything is new and clean. comfortable bed too!

breakfast and location.

full bar with happy hour in the

location - good breakfast - great gym area - proper clean equipment

only thing i could say is that the laundry room needs to be a little bit more kept up but that's very minor a+

i like the businesses that are in the area for food, laundry, convenience stores, etc.

we had a smoking room and it was quiet

they didnt have cups or coffee pot or pots to cook or nothing to go with kitchen

people smoking and hanging in the halls

they had 2 locations for laundry, or more machines

was right next to laundry room for staff and could hear them early in the morning

slightly early check in

front desk allowed early check in/late check out.

my kids enjoyed the pool very much

having the laundry close at 10pm was massive inconvenience

this is also where their laundry facilities were for the guests

also there is a laundry room to do your own washing with washing machines and dryers

the laundry is modern and clean

the pool, laundry and gym were all really handy facilities

we also enjoyed the pool, but just a suggestion maybe a umbrella or two for some shade

the e restauran and bar needs better service

pool and the gym

the pool was clean and relaxing

wifi was difficult to connect to. required valet parking but they charged for it.

the rooms were a great size and the laundry room was very handy

the hotel offers guest-operated laundry which was really helpful

the laundry room is super convenient

laundry washing machine was out of service

enjoyed most the hotel having a laundry room on each floor

i loved the free laundry

clean, great setup, free shuttle service, food was good, coffee

the shuttle drivers

the pool needed attention

the shuttle drivers were the best

the only down was no laundry services.

can t walk anywhere, breakfast surprisingly not very good.

loved have breakfast, dinner and a bar right in the lobby

so close to the airport (10 minutes free shuttle) but you do hear the planes so bear that in mind

they don t have a continental breakfast.

hotel, in a better area, that doesn't charge for parking, that has security, restaurants and laundry

room was great and also the pool was great with prefect temperature and very clean

wife and kids got there, and it was captive audience, you guys knew the guests simply won't leave the

nice bar and fish and fries was delicious

and opinion, we have stayed in another hotel before, closer to the parks and it was amazing, kids friendly and

no one clean my room for tome came til leave not clean laundry no trash thrown out

advertised this as pet friendly, but definitely is not for 1 night

very clean and updated. room has a mini kitchen, great size bathroom and nice shower.

staff is great. nice downtown location. enjoyed the complimentary breakfast.

extremely bad odor when ac fan off and smelled like gym locker in bathroom without fan

andres mojica from hyatt welcomed us, gave us an early check in and a beautiful room facing the airport, the

the breakfast it s just 3 options

wish i had asked to be closer to the pool .

between me my wife and my 9 year old breakfast came to

location within mco. rooftop pool. watching planes depart and arrive. interior balconey.

considering we were coming back from a nightmare cruise, on site laundry was a blessing

laundry i believe was free you just have to have your own detergent which they sell also

microwave in the room, location not the greatest, laundry was inconvenient-not only was it not free like other

the meals were warm, not hot. the pool was freezing.

fire fly front desk staff and shuttle driver

repeated request for laundry bags not answered

staff was great from the door to the spa and everywhere

were room service carts with dirty plates left in the hallway for most of the day

cool vibe - lobby bar and restaurant.

are very dark and wifi is very slow, especially for being a business hotel

after getting to the 8th floor to do laundry, i found out you had to purchase soap from the lobby, and with no

friendly staff. relaxed atmosphere. clean hotel full gym

lounge, pool and bar area

poor breakfast and dining facilities, poor room service ie none, we had to ask 3 times for our room to be serviced

i liked the fact that they are pet friendly.

no water cup in room. no laundry bag in room. otherwise terrific.

customer service, close to airport, shuttle was right on time, they let us have a late check-out and the breakfast

the check in was quick but he didn t advise on wifi & the wifi was not great in the room

apartment was clean and pool access was good

didn't charge me extra for early check in due to the hurricane

laundry machines kept my money twice, it wouldnt work.

laundry room was a bonus too as we had been traveling for a couple of days

the laundry room added to the special touch of travelling with a family

amenities included a business center and laundry room

attentive to customer we had emergency at a hospital near byit was only a five min walkalso have laundry facilities

the full kitchen is fabulous

salt water pool-grills and full kitchen in every room

the salt water pool! the gym is also open 24 hours!

breakfast was wonderful. the hostess was just wonderful!!

the breakfast

my kids cried when we had to leave

great location. modern facilities. good gym. amazing rooftop bar view.

location, the roof top bar and rooms are up to date

i liked the sky bar very nice!

location, love the sky bar and the views.

no laundry room, paying for parking.

were in a room right next to the laundry facilities and we were woken up early to the sound of the washer and

derek and jay were so very accommodating and friendly(shuttle service and valet service)

were very comfortable, gym was nice and had a good amount of stuff for a person who regularly works out, the

the air in the gym was not set to a temperature for exercising

love the downstair bar and restaurant, food was great

the pool not open

comfortable beds and pillows delicious room service

loved location easy in and out room service did great job

the pool area was great

actual was in place , there was no refrigerator microwave in room ,there was no airport shuttle, laundry machines

but at least the toilet wasn t overflowing every time you flushed it , the guy brung me to the laundry room

i don t know if it was the laundry detergent but we weren t in the same

dirty laundry, breakfast zero

felt unsafe with people smoking all over the place including within the laundry room

clean modern great service, bar open until 12 and laundry

linen for laundry left in hallways was not a good look other guests talking loudly on hallway woke us 6am --

no laundry detergent available for laundry room

had a coin operated laundry which was helpful as we have been travelling around alot

house keeper did not leave cups to drink in the room and no laundry plastic bag for wash

breakfast and no bugs

breakfast & friendly staff

entrance to parking lot

parking roaches

not only that the parking lot was not at all safe

laundry room is unacceptable

laundry room, location

no laundry area

no chance of doing laundry

nice pool area, friendly staff, right off the bus line to the airpot, appreciated the guest laundry

laundry washer didn't work first time but technician resolved it.

the laundry facilities were terrible

laundry was not working, so i couldn't get my workout clothes cleaned

also has airport shuttle

parking , rooms and the staff

i like that they had a laundry room and ice machine

we took them to the laundry mat to wash ourselves

was one of them 2 housekeepers on shift saterday morning, went out of his way too escort me to laundry to ensure

i had to say one thing they need to work on i say laundry room need couple more units and they need to stay on

laundry area machines were broken

spacious facility with laundry facilities.

the guest laundry.

the laundry room was too small and needs ventilation

guest laundry

the laundry facilities were a little old; ice machine was not on every floor.

laundry on-site that worked, roku tv

location, price, laundry room, microwave, parking, i hot what i paid for:)

& screaming extremely loud in the jacuzzi and the hotel rear area, phone didn't work, locked laundry room (no

floor overlooking the pool, laundry room, elevator, free coffee 24 hr

never give enough towels for everyone staying with me, laundry mat stinks like dead mouse.

hot breakfast, laundry pool

there was a laundry room

charged me $20 to use the laundry facilities 30 before check in even tho a room was not needed

good size room and good offer of tv channels, also decent quality wifi.

plenty of parking, very close to airport, quick check in

and they would not offer any laundry detergent even though it said they have some at front

guest laundry

having access to laundry facilities.

desk did not have quarters for laundry facilities and had to walk to neighboring hotel to purchase laundry soap

bed very comfortable, great hot tub and pool, staff excellant

no amenities in the hotel available such as room service or laundry

the pool could have been vacuumed better. there was debris in the bottom.

longer hours for kitchen in restaurant to be open.

friendliness of staff when delivering room service, checking in and out or answering questions

easy access to highways and easy to get in and out of, great pool area, great bar on site.

no laundry service

and then traveled to orlando for meetings in winter park, really appreciated having a kitchen and laundry

pool water cold laundry only one (not enough)too many people

cute kitchen with all your basic appliances and dishwasher

the kitchen area, there were pots and pans, a full refrigerator and a microwave and cooking stove,

the laundry room

as far as the laundry room price, how about $1 to wash and 50 cent to dry

laundry was done and the hair in the wash cloth wasn t taken out or washed again

had a reach in my room and the laundry room closes at 9 and i got there after and i couldn't wash my

to come back and find out i was not able to get fresh towels till around 2 pm cause nobody starts laundry till

lithe rooms should have a refrigerator and microwave and better laundry service for the price.

no swimming pool and laundry rooms were out of order

ordered room service twice

another time we called for room service and was told it would probably be over an hour cause they were too busy

heated swimming pool,gym bar free parking plenty of space big room and comfortable bed

staff. rooms. laundry room. cleanliness.

smelled bad, torn furniture ,hallways smell of pot, out of creamer, plunger, quarters for laundry, rude stoned

in addition to that, the laundry service was expensive and there are only a couple of washers/dryers not giving

parking was inconvenient and confusing due to remodeling

they offer full kitchens and they have great customer service.a

laundry room a+

kitchen, security, quick check in, laundry room, breakfast (grab n go)

the convenience was great...it was clean in the hallways, office area and laundry room...

issues with people wandering parking lot at all hours of the morning

not enough choices for breakfast.

they have a pool and gym which is always a plus

the staff was amazing and very helpful to me my wife and kids !!

the design and decor of the building, especially the outside pool area

seriously, it took 10 minutes just to get logged into the room wifi and then it started prompting for 4

was some fast food plastic garbage lying around the hotel parking and surrounding area which is a shame as it

laundry lady ms keia was every nice and helpful

cleanness, leaking the ceiling in laundry room water is over the floor.

some interesting characters hanging around the parking lot and in the building, lots of bags of laundry behind

the laundry facilities were also a great perk, making it easy to keep up with laundry during a

pet friendly but still pretty clean

great location great bed shower and restaurant and bar the fitness room was amazing

but the gym was the

always clean. easy parking. convivial staff

liked the ambience in the restaurant and bar area

the outdoor areas are also pleasant - we enjoyed a quieter time sitting near the pool

there was laundry but it was paid

paid wifi

fact that they allow pets

breakfast was very good.

plenty of parking

lost money in the laundry center told to call the third party company

beds were not comfortable, the laundry room was a mess, and the rates were a tad high on the weekends

the fact that i had black mold in my bathroom on the ceiling and needs to, be addressed the laundry facilities

the dryers in the laundry room aren't hooked up correctly so the machine takes twice the time to dry

my room, laundry, fitness, lobby, pool and parking lot area was very clean

dishwasher, microwave, stove, sleeper sofa, smart tv, a nice desk, an awesome closet, self laundry is cheap,

the laundry room washer/ dryer were also good and clean the clothes well

no cameras for the parking lot, just a security guard which obviously did not

stay here because they allow pets and the rooms have kitchens

very clean and nice rooms and kitchen. breakfast was really good for the us.

laundry was usable ($), breakfast okay, people polite, cookies in the afternoon

big screen guest coin laundry

hotel had guest laundry and pool wonderful breakfast and were great about us checking in late at

kids running in the halls unattended late

love the gym too

laundry facility had no detergent (at the time), but i suppose that's easily solved by bringing

parking.

of the staff the lady at breakfast was very accommodating although there was no more turkey sausage not everyone

cleanliness, friendly of staff, location and indoor pool/jacuzzi

the indoor pool was a huge + with kids

wi-fi, t.v., aircoditioner,laundry

it has a mini laundry room, which was

the noise from neighbors on the balcony and the use of the laundry is much too easily heard

no service and the wifi sucks

pool out of order

non-smoking room positively reeked of smoke;especially in the bathroom.

phone nor wifi was available for entire stay

the breakfast area and front desk look nice

the coffee at breakfast was warm, not hot.

breakfast and room nice and caption tv and dog service love it as peace.