the laundry was in desperate need of new machines!! were extremely dirty and old.

the friendly staff! pool, breakfast, i wasn't nagged i felt at home. huge room.

the rooms were great, the staff was friendly, and the breakfast as delicious.

breakfast was nice. housekeeping was very nice and helpful.

friendly staff and love the addition of jackson s and the breakfast as always

vending and ice on every floor, not the 1st floor with laundry

the pool was a great place for the kids to burn off energy at the end of the day

the gym was not open at 6:15 a.m

loved everything they have clean rooms,they have a clean pool and their breakfast is great i love their coffee

went to ask about cameras and they stated that no cameras in the parking lot

great parking into building access

.good bar restaurant on site .very pricy.

pet friendly

the location to the penn state campus and planet fitness gym was perfect!

room service + there was no water in the room (bottle) or in mini fridge

laundry and gym were also closed for renovations and not available for use

the breakfast was ok

clean room comfy beds & good breakfast

pool was not heated is the only downfall

the staff was extremely friendly. it was very clean. the pool area was very nice

had to get our own towels, take used to laundry shoot

they are renovating the hotel so parking is scarce

the only thing was hot tub at pool was not working, due to parts on order

pool closed

we were able to get an early check in

was helpful and laundry room area was clean and efficient and affordable

the laundry area was small

we informed the front desk and were told our option was to wash all our clothes in the laundry at their expense

pet friendly

parking was great, because hardly anyone was there

our room was right across from the laundry and ice maker, so it was noisy at times

had a room across the hall from the vending machines and ice along with the laundry so needless to say i was

the fitness equipment was just updated and repaired, which was great as well

i thought the complimentary wifi was a little on the sluggish side.

no hot breakfast (not your fault though)

customer appreciation dinner...very nice.... laundry area and whole grounds very clean...

laundry on-site was clean and well kept

room, love the kitchen area

i used the gym and did not see cleaning wipes or something to wipe down equipment after use.

beds comfortable and kitchen is nice

had a guest laundry

combination laundry/exercise room

t daily cleaning of rooms and when asked i was told to place my items in the laundry shoot myself and bag up

staff was courteous and explained everything they had to offer upon arriving, such a breakfast, the bar, and

clean room. nice breakfast. friendly staff.

we used the elevator near the laundry facility, it's fine, but very small and required a little more walking,

the bar should have been open for the war dogs mc

don't care to use pool with so many kids

and there were a bunch of kids in the hot tub every time i tried to get in

liked the bar that was located downstairs next to the pool that wasn t shown as being

the kids loved the pool, my husband enjoyed the workout center and i enjoyed the seating outside by the

great breakfast, indoor pool and clean.

room had a nice layout with a small kitchen, living area, desk, and very comfortable bed

pool and hot tub nice and warm

the breakfast is amazing and has the most variety and options i have ever seen in a hotel for being

no washer and dryer. they really should add laundry machines.

laundry room is a little expensive. but i do appreciate to have the ammentity.

room was very dusty, the towels were no absorbent, scratchy, very noisy and no laundry bag was in room

we were there at the same time as a gigantic hockey tournament, trying to have a pool birthday party for my

the staff was excellent! the breakfast was wonderful.

couldn't access pool, workout room, no laundry

the kitchen and laundry are still under construction, and the free breakfast is granola bars and fruit

laundry is available, takes cards, no coins needed which is nice

no laundry service like advertised

staff doing laundry in main lobby

the gave us an early check in so we could sleep before work.

paid extra twenty five dollars for an early check in due to traveling, and they told me the room would be cleaned

i called the next morning to see about a early check in because i had to get ready for a funeral

mentioned above, we were across from the laundry facilities and could hear the staff talking in the hallway

no laundry

add laundry facilities

clean great breakfast

liked the room layout, the comfortable bed, the very strong wifi, the friendly staff, the easy access from

dryer was broken and the one that worked took 2dollars off of me,no quarters at front desk for laundry

working ice machine and laundry on floor

close to everything you need (cranberry mall, sheetz, getgo) upmc hospital and turnpike laundry on every floor

close to the airport. e cellent breakfast

breakfast quite good,, plenty parking

facilities include free laundry room with washers and driers

desk said they were out bc they had no staff to do the laundry

convenient location, free laundry, nice fitness area

property was super clean and had alot of amenities, such as laundry facilities and nice workout room

free guest laundry

was located across from the laundry room

any used laundry had to be thrown down the laundry shoot by us

breakfast and pet friendly

more options for breakfast like home fries and bacon instead of sausages and eggs every day.

the staff found my kids retainer and are shopping it home. thank you!!

i had to do some laundry and the machines did not clean the clothes well at all.

i was traveling alone with three kids and choose this more expensive hotel over the other local options, but

that the bar closes at midnight instead of 2 am

hotel is spacious and has a large pool and restaurant area

has a covwredindoor/ outdoor pool

easy parking and lobby was attractive

pool could be bigger/warmer.

room was clean and had a whole kitchen

having drawers filled with kitchen utensils and appliances

i wish the breakfast option was opened until 10am on weekdays, like the weekend

pool water was little cold

had spotty wifi

parking isn't the greatest and the location

but the kids still loved it

indoor swimming pool

gym and pool

the rooms were very clean and the pool area is beautiful.

to pay for wifi

shows free wifi ... poor service unless you pay $13 a day for actual internet

wifi cost extra. hot tub would be sweet

i also didn t understand why there were not trash can liners or laundry bags

no laundry bag in room but that's a minor concern

my kids loves the breakfast and i loved the healthy choices

kept running out of towels in the pool area

there is a huge shopping and restaurant district right outside of the parking lot as well

pool was down :( but understanding

convenient,clean staff very helpful and welcoming. pool clean and warm

no early check in. (1 hour). wifi connection was like a 7 step process

location, just off the interstate, this hotel allows pets for a fifty-dollar fee

have to make a u turn to get to the parking lot because of the divided lanes

and excellent shuttle service

fitness room small for hotel size

in some fun scavenger hunts interacting with our kids to keep them entertained due to the pool being closed

wonderful staff weekly airport parking for $15 and a free shuttle amazing value!!!!

great facility, extremely friendly and helpful staff, free shuttle bus to airport every 30 minutes around clock

was across from motel laundry room and staff were very noisy

dryer in laundry has duct tape all over it

they accept pets for $25 a stay (no matter how many nights)

bathroom wasn’t very clean; the hallway noise was very audible and made sleep difficult for my kids (scared

great belgian waffle for the kids in

the laundry area was great so we didn t have to travel back home with days of dirty clothes

the staff was all friendly the pool was nice having laundry facilities available was great

the kitchenette is great

it advertises a full kitchen, but you have to request a cooking burner from the front desk

hoped the pool would have been heated.

the pool was very nice, small but water temp was great

didn't/wouldnt say anything to the kids being loud, slamming doors, playing in the elevator, running up and down

they could have let up with new towels at the swimming pool

the hot breakfast was tasty

too few parking spaces

did not like having to wait for the shuttle and taking the shuttle to the airport

the room service was excellent and the quality of the food was amazing

the gym/spa was limited and the sauna was not hot.

during the stay, the wifi & tv wasn't working

no need to worry about calling a shuttle

i can only estimate that in a laundry storeroom someone in there smokes contaminating folded linens on the

did not work dirty laundry left in hallway whole time of stay with blood on

our room was to be a non-smoking, which it smelled

i don't eat breakfast, the breakfast question does not apply to me

close to airport, smoking room

comfortable bed and clean room. the staff, the bar, and the pool were very nice.

i had the pool to myself quite a bit, and that is really nice to have

additionally, the wifi is terrible

larger pool would be recommended.

small bar in room

only bad thing i have to say is there were kids above us that were running the halls and jumping on the beds

the price (extra charge on pet and the breakfast not included)

super clean wonderful staff everything was easy to do parking , trip to airport ud83dude0c

i had to complain numerous times and hotel staff had to come tell them to quiet down, stop kids from running

they even helped me get scheduled for the shuttle as opposed to paying for long term parking at the airport

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

free parking ( limited space ) , friendly staff , close to airport

parking was tough on saturday as there was a large wedding and several 'park and fly' people using

even though there was barely a soul dining and the phone only rang once for room service while i sat there

the parking was not comfortable. partly because of hilly location.

wish the bar would have been open :(

our am shuttle driver was so nice & engaging

no breakfast restaurant and bar closed

the desk and the airport shuttle are available 24/7

gym

great breakfast

friendly staff, cleanliness, breakfast options

breakfast was also very good

breakfast was good

the breakfast was not exactly what i would have loved

laundry facility came in handg

to pay to wash laundry

pool closing at 11

comfortable beds, good wifi

this hotel also has a beautiful pool that i have used in the past and is right on the beautiful allegheny river

the same as the laundry bag

no breakfast, no laundry, and no cart to transport my property from the car to my room

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

never got reliable wifi 3

i had hoped the continental breakfast went later than 9:30

lots of parking ( advertised as free but cost

i booked the hotel, it said free breakfast, free parking, and free internet

my son loves to swim and the pool and gym area is so nice and big

my son loves to swim and the pool and gym area is so nice and big

the main reason we chose this hotel was the ability to park your car there($20 fee) and shuttle to the airport

our room was next to laundry room washer and dryer ran all night ud83eudd74

- pool was nice

wifi access

the pool was quite cold.

close to airport/ shuttle

did not enjoy how their was nothing within walking distance and no breakfast like mentioned on the booking app

after the pandemic they will be able to have lobby coffee and continental breakfast again

in vending machine, the washer was broke on the fourth floor there's no free breakfast at all the fitness center

thing i would say is that they should have eggs , bacon , sausage for breakfast

i returned for the following: quiet location, convenient to my purpose, lots of parking that felt safe, good

the receptionist seemed a little put off when we asked her for change for our laundry.

used on site laundry and staff was v

there was a concert in the area, there was no parking so people had to find places to park along the entry

free breakfast was excellent and room was clean.

breakfast was excellent, fresh even when very busy sunday morning

this was the end of our trip and being able to do laundry on site was really handy

very friendly staff. so helpful. nice laundry facilities!

good location, great laundry prices compared to surrounding laundromats. good size room

excellent breakfast; excellent happy hour; beds very comfortable

friendly staff, good breakfast and clean room

glad to have laundry facilities on the property

nice breakfast and great size room pet friendly matters a lot

first room offered, carpet was filthy gym had pelaton bike you needed pelaton shoes to use

basketball hoop, barbecue grilles's. the kids had a great time.

room was spacious with full kitchen facilities, office desk, and modern bathroom

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

the laundry area was out of order. i had to use the laundry facility at a property next door.

breakfast wasn t great, but cereal and toast and bagels were fine

booked this hotel specifically because it had a spa

not enough parking.

bacon for breakfast

have a new policy of charging for parking which is outrageous

very clean and great pool and hot tub area for the kiddos!

the breakfast was great! we liked the room we had just because it felt

not enough parking & breakfast area was too small

there s a laundry room which was clean

hotel accepts pets, and the hallway and room did not smell good

more substantial selection of breakfast foods

poor breakfast

parking lot was a bit of a free for all with all of the trailers

the facility also had a laundry room and gym

the cleartoken laundry setup is not useful for foreigners to setup

the hotel was also equipped with a laundry room and a small but well stocked pantry

the laundry facility is old and worn.

free laundry service

the laundry was free the employees were excellent

the exercise room and free laundry were a bonus

i love that the laundry facilities are no charge, except for laundry soap

great if you are doing an extended stay or have kids/pets

pet friendly

laundry service due to renovation

know to use the laundry i needed quarters, nothing was really said about it and didn't know it even existed

i had to take my used towels to the laundry myself and request fresh towels

area near office and laundry area smelled horribly of pot

room is smaller than expected. laundry facilities were outdated.

breakfast was good, not having to pay for laundry was an amazing surprise!

the staff was polite, and having coffee in the lobby at all times and free laundry services was a great bonus

layout of room, updated kitchen, breakfast, social gatherings. free laundry for guests!!

many amenities for a decently priced hotel (pool, fitness center, free parking, laundry facilities, excellent

other than my room being right next to the laundry room, it was a good room.

one of the reasons we picked this hotel was because of the swimming pool for the kids

one of the reasons we picked this hotel was because of the swimming pool for the kids

wifi was great as was the free breakfast

hated that they weren t serving a real breakfast and that the pool wasn t open (covid).

my kids were shocked and scared

the gentleman in the laundry was happy to dry them for me and tried to refuse my

there is a very popular bar and grill next door and their customers took up all of the parking lot one night

wifi was adequate. nearby bar / restaurant.

smoking or non-smoking

bed was comfy. breakfast was very good

laundry facilities is a huge concern when travelling out of state for a hyatt i expect much more

is no guest laundry facilities

nice size rooms , and the bar /kitchen stays open until 2am

breakfast was awesome

only complaint at all that i had was the pool was a little dirty (brown gunk around the top of the pool), no

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

no laundry

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

awesome breakfast and pool!

breakfast was amazing

the fact that there is a laundry facility on site it should be a easier process of getting quarters

pullout bed that was supposed to be big enough for two adults was barely big enough for my two kids

the swimming pool water was chilly for the kids but other then that it was great.

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

very friendly staff, rooms clean, pool was very nice

the staff, breakfast, snacks, laundry..

i booked i call directly to the hotel to make sure they have laundry facilities

i liked the kickback and that the hotel had a laundry facility.

there's also a laundry room where you can wash and dry your clothes for $4

convenient for self-service, grocery, laundry etc

laundry, pool ,breakfast coffee 24 hours and most of all the staff

clean, had breakfast, pool for kids it was a ten minute drive to the city, which was great.

wonderful staff. covered parking. a lot choices for breakfast. a gym and pool.

free breakfast was not good

everything is all inclusive gym, restaurant, shopping.

laundry aide was appropriate location privacy provided wifi connection

the laundry is very affordable and there are alot of great restaurants nearby

laundry took four hours to clean and dry

doors and guest laundry room

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

a very good laundry room

amelia in laundry and the rest of the housekeeping staff were

the continental breakfast could use a little more variety.

location was kind of hard to get to you had to go down and make a u turn to get into the parking lot

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

laundry attendant, exceptional

he went into the laundry room and folded some towels from the dryer for me

dirty laundry was piled out to the evaluator

tv did not work all weekend especially inconvenient traveling with kids

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

not having laundry facility

the hallways were littered with trash and piles of dirty laundry on our floor

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

early pool hours and late check out

nothing within walking distance, and no laundry room on premises.

did not have a laundry room and i needed a dryer

just wish it would have a laundry room.

no laundry facility

breakfast is just ok but considering the price it is reasonable

pool had long hours. laundry available. it was clean. staff were awesome!

this was the end of our vacation, and reluctantly we had to do a small load of laundry

laundry

no parking fee

damage to one of the kitchen cabinets

key room card maker, ice maker, laundry room, printer for receipt)

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

traveled with my wife and kids and i had to work and the kids do virtual school first day we were there

hidden fees. parking..wifi

asked for laundry service on saturday evening and i dropped my stuff at the front desk

housekeeping did not clean the room - left trash and dirty laundry

no plastic bags for laundry

how close it was to the pnc ball parkl & the casino.

pool was closed for a bit and my kids weren't happy

dirty laundry left in room

great room and terrific having the soho bar and restaurant in the same building

women working in the kitchen during breakfast need to leave people along while they are eating.

byrd, your shuttle driver should be commended as well

big room, comfy bed. wifi was easy access. great breakfast

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

good breakfast and friendly customer service.

( casino and downtown) great breakfast

at pool and gym was missed

laundry available

trashcans overflowing, dirty laundry in the hall for day

the smallish breakfast and charge for parking.

wifi signal in our room didn t keep hot breakfast available until end of provided time window

the added touch for breakfast was more than i expected

ultra critical and very petty .... bit better wifi.... however never in the room out exploring:)

parking was no problem

we were close to lots of attractions ( pnc park, acrisure stadium, stage a&e)we were going to the casino, and

had 2 rooms 3 adults and 2 kids

great staff and support with shuttle for our activities. great bar!

no laundry bag for dirty clothes.

the breakfast bar was very good

have togo to bar for breakfast

but the biggest issue was that the bar did not follow covid social distancing practices

large two room suite with kitchenette. very large nice bathroom.

stay here every time i visit my daughter the breakfast room is usually where we all sit to visit

only negative was the pool had a bit of floating debris in it--gum wrapper, gunks of hair, dead moths and other

breakfast was

we appreciated the pool and hot tub, and especially the noon checkout time

the check in process was quick and easy, even with a pet

excellent service, lovely breakfast, pool area very nice.

there was a lot of broken glass in parking lot

i was really surprised at the free breakfast that s offered

not easy to get in or out of the parking lot

convenient parking

website says there's laundry facilities in there or not

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

services. no laundry. amenities. parking

i also had 2 other children with me so after an almost 2 hour wait was ridiculous with 3 kids waiting that long

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

spa

overpriced for the quality of the room, no free wifi

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

city view wasn't great, but not terrible either. no room service or minibar.

better gym and a more reasonle parking prices

room service provided

no room service

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

i also used the free laundry facility which was very handy and a nice perk

when i called and told the girl at the desk that there is no way two kids can sleep on that, her response was

we traveled from san fransisco and arrived super early

wifi didn t work and the reception was very unhelpful and inattentive in solving the issue

has laundry too for long trips

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

had an issue with guest laundry

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

the pool water was not very clean.

i liked the laundry facility onsite also

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

room was 116 directly across from the laundry room and staff cleaning facilities

i loved there was onsite laundry facility as well

no laundry no goods staff no cleanliness

or laundry bag

also there was a nice diner right across the parking lot

make sure your room is non-smoking.

great price, good parking, & great location

no laundry facilities

was amazing for pnc park and rivers casino

gym and common areas were not as clean as i would expect

the gym was great , nice to have microwave on the floor.

front desk staff was great, love the hotel style and the upper lobby and bar layout

location was great, the onsite restaurant- bills bar and burgers- was fantastic

bills burger bar was excellent

being pet friendly, there could be a green space for the fur babies to go potty.

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

room service is also a great option as well

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

no bath tubs- showers leak - no hot tub in pool area and pool is small

kids enjoyed the pool

pool water was a bit creepy looking - didn't try it