the size and cleanliness of rooms, the laundry, the staff was excellent

huge kitchen, usb chargers, good breakfast, place to do laundry, and they have environmentally friendly policies

pieces of fingernails on the floor in the bathroom. pool not opened

check in with digital key plenty of space with fridge, coffee maker, and kitchen utensils .

no hot tub, pool looked murky and univiting. breakfast selection could be better.

breakfast was slow had to wait for cook to refill dishes. no laundry.

laundry not working, and no one able to help.

the laundry wasn't available but the desk clerk helped us fine a laundrymat

great breakfast, nice fitness room, self service laundry on site.

the breakfast was wonderful!

the cleanliness and the pool. love how they have a laundry room- life saver.

parking was always available

close to businesses and highways, staff was courteous and helpful, breakfast was decent

plenty of parking

parking situation was my biggest problem

laundry facilities were out of order and very expensive

laundry didn't have coin exchange, checked out earlier than expected (job ended sooner) didn't

and when i got home, the stink was in all my clothes, dumped my whole suitcase right in the laundry, even the

nice desk staff. decent location. a nice guest laundry.

on them, the first room we had on the 4th floor had rattling noise from some sort of air unit or laundry room

the rooms were a nice size with the bonus of a kitchen & living room

nice gym, nice room design, women in guest services were hospitable

fast check in. great breakfast. freindly staff.

very nice exercise room. small kitchen in the room.

great hotel gym

staff; comfy beds; electronic laundry facilities; great parking; easy access to highways & eating /groceries

in rooms, more sound proofing, more frequent housecleaning but staff nice, bed comfy & electronix laundry

i wanted to know if they had laundry wanted to know if tgey had laundry, or breakfast

not enough outlets or towels, no iron or ironing board or laundry bag

staff, comfy beds, electronic laundry; byob detergent, inconsistent bar hours, non working vending/ice machines

also, the people at the front desk were more interested in getting the laundry done than checking us in

our stay was great, the staff was very courteous, and the laundry facilities were wonderful

dirty - hair in bathroom - carpet dirty - musty smell to room strange people lingering in lobby / laundry room

wifi is not free if you need it for streaming or video calls or meetings it's $2 an hour

nice kitchen space, but we really didn't need that as we were only staying one night

it had laundry

were issues with the elevator where it would not open on the customer side at times, only on the laundry room

it was located in the laundry room

if not for the elevator being out and a ton of kids running around we would have given this place a 10 rating

my kids wouldn't even stay in the pool with their eyes burning and their skin all itchy could be why

room was clean... friendly staff.. excel breakfast!!! facility is new!

location / staff/ breakfast buffet

breakfast was good

we enjoyed everything but the smell in the hallways they smelled and the pool was not warmed

indoor pool

laundry, ice, pool, hot whilpool, gym, restaurant, bar, outdoors tables

hotel was large. beds were comfortable. lobby and bar nice

pool hours close to early.

restaurant and bar staff exceptional. very acommodating.

the gym is limited, for example, no barbell

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry

very comfortable. quiet rooms. pool and hottub were open late. bar and restaurant on site.

the pool is very nice

the bar was ok but would have been better if they fixed the fireplace and turned down the cafeteria

to the older gentleman that kept the indoor pool area clean and had patience with all the kids at the pool last

laundry machine available (staff at the reception even had change for me since i had only bills)

perfect wifi coverage as well as hd tv program

size of pool

the gym is really small and with a lack of equipments, can improve in this area.

staff, room always clean & lady that does the breakfast is fantastic makes sure everyone is happy that makes

i love how there is a self service laundry on site, tea, coffee available in the lobby is a nice touch

and well appointed with everything that you could need - small pool and gym but all great - guest laundry and

liked the wifi service for getting on the internet

a bit on the pricey side, indoor pool was very cold!

breakfast bar and staff excellent.

there was a basket of clothes (laundry

couldn t help with matters of convenience (having quarters at front desk to be able to use the laundry machines

laundry room detergent machine was out of order so had to go out of the way to pickup detergent

i asked for $ to wash my laundry since they were the cause & they refused

he gave me a room between the laundry room and front desk/

everything down to the bar service. the bartender really stand out!!!!!!

restaurant and bar were not open

room was great, pool was clean

location and better than expected amenities- outside fire pit, stabucks and breakfast w/ bar and social seating

easy parking

should put more laundry rooms.

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

rst assigned room smelled of smoke; reassigned to new room right away), dish washer in room, laundry room in

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

large, clean room free parking & internet

laundry hit or miss with leaking, temp regulation and payment system

this person was responsible for check in, laundry, housekeeping, etc

in room sit in area comfy bed elevator bldg lots of entrance by key code pool outside deck laundry

welcoming atmosphere. friendly staff. free parking.

the bathroom & kitchenette are showing their age.

the location of the pool and the outdoor courtyard was ideal

to covid restrictions the breakfast currently consists of prepackaged muffins, yogurt, and oranges

the room was very spacious and very clean. cant beat the price. the breakfast was also very good

pool was closed

pool water was very cold

there was guest laundry and a small gym

items, including cold drinks, ice cream bars and frozen meals, and there is a panera across the parking lot

staff was very friendly... rooms was clean... breakfast was good.

liked the convenience of the location to my meeting and having panera bread in the same parking lot

very clean, friendly staff, free parking, good location

kids were out in the hallways playing actual hockey, playing ding dong ditch on our doors, yelling

front desk about dirty dishes left in hallway after room service

was good, pool was great, the staff was very nice and helpful

the room service, pool & jacuzzi.

the bar and restaurant are great to have inhouse no need to find food elsewhere

i m thankful that there was a laundry room that didn t require quarters, so laundry was easy

the pool was not open

free breakfast was wonderful each day

the pool was kind of hard to assess but the maintenance man was awesome and helped us out!

the breakfast was yummy and the staff working it is sweet, too

laundry machines need cleaned of detergent muck buildup

snack bar prices are way to exspensive

parking lot...

pool was closed, complimentary coffee wasn t ready and the starbucks was not a starbucks

liked that the property had a pool and firepits outside to sit by at night

coin laundry was available

t working and we were on the second floor, there was a repugnant smell in the hallway near the laundry machines

did i mention the cost of the laundry

location , wifi , breakfast , pool

very friendly staff, excellent rooms, comfortable beds and very good breakfast

convenient laundry facilities, convenient parking, very clean and comfortable room and facilities

i love that they had a guest laundry room on site

very clean, close to everything, and good breakfast!

i heard the room 131 was up with kids till 3 am i had to call the front desk

my kids ended up sleeping on floor & with us in our bed

laundry was inconvenient because of lack of quarters at the front desk

the indoor gym was small but had a nice variety

the sofa bed was comfortable for the kids and the bedroom with the king was fantastic

parking and access to many stores in close proximity.

front desk told us the wrong times for breakfast and when the bar closed.

the bar serves wines and a few beers

i needed and the breakfast was pretty good the only thing i never checked into was is there a pool

overall it was pretty good i just never asked if they had a pool

but especially the pool and hot tub

good wifi spacious parking lot

great location, fairly quiet and rather like little apartments, but the fireplace in the room, (never did figure

and i feel like the to go 'breakfast' is more of an array of snacks

i like the size of the rooms and having a full kitchen is a huge plus.

comfortable room with a fully functional kitchen. breakfast was very good

breakfast could be served a bit longer

that was truly the only reason we booked your hotel was because it had a laundry facility and a pool

was great, clean, staff was very nice breakfast was good , pool area was large and very clean

super clean .friendly, attentive staff. lots of options at breakfast. keurig in the room!!!!!!

bed was comfortable and breakfast was satisfying.

the gym looked a bit sparse but i didn't have time to use it and evaluate

room was near the laundry room and i could hear the dryer beeping frequently

great service, great breakfast, clean throughout the hotel, free laundry on site, pet friendly.

laundry room, gym, everything you

absolutely delighted with the free laundry

the free laundry facilities

guest laundry washing machine doesn't work sometimes

the laundry room didn t seem clean or well functioning

no guest laundry facilities

the breakfast had good variety and the area was kept very clean

am unsure if it was sue to covid or not but i felt the breakfast bar did not have enough to offer

there was a gym and laundry room

was an oven and iron box in the room, and laundry facility downstairs

located right next to the high way and laundry room

pool was cloudy and dirty (see photo) and the hot tub was so hot you couldn't get in it.

of the staff were very accommodating and friendly, but especially the kitchen staff were very nice, as they were

the absence of wine glasses in the room, no extra pillows, laundry bag, luggage rack in the closet

my favorite part was the breakfast buffet with egg station

for room service but was hung up on twice by restaurant staff

the bar was great very good food and the bartender was very friendly and helpful with info about the

and the added bonus is the restaurant - mendenhall inn - that is right across the parking lot

really good breakfast buffet, heated indoor pool, good quality small gym and laundry on site

amazed at the array of facilities - laundry room, pool etc and the room itself was enormous with full kitchen

fitness center was well equipped and there was a guest laundry available on site

there were laundry rooms and multi purpose rooms, like laundry, etc

good location with a bunch of restaurants close by. very nice pool and the laundry helps a lot.

laundry room, swimming pool and small shop

i think hotels should offer free laundry.

property includes an arcade, pool, basketball court, a gym, and a laundry room

only feedback would be to get laundry facilities that take your debit card or have an atm and change machine

is fantastic, staff is friendly, place is comfortable and clean, enjoyed the pool, has on site laundry

you can smell people smoking through the walls

they do not have an actual non-smoking room and i m allergic

room was on the back of the property that you couldn t access from parking area

i ended up getting both rooms the rooms weren t really clean they didn t even write down the wifi password

it really was a non-smoking room

breakfast selections were very nice

breakfast was grab and go and no official spread of options, but this is a pandemic and i

the staff, room, breakfast, location, and hotel amenities are the best

loved our spacious room with sofa, refrigerator, microwave, stovetop, and kitchen supplies since we stayed a

a broke out amongst under aged guest who were drinking- per the parent screaming at kids at 1am

in sitting room, rug has a burn hole size of a golf ball.

when traveling with kids a pool is a most

wifi enrollment was difficult- i gave up- it seemed more important to collect all my information

bar at all

nice gym

spa not working laundry facilities without detergent available

the bar was very nice indoors and the staff was very pleasant

the gym was nice and had good equipment

we didn t use the pool at all but someone said it was very cold

pool was crowded with rowdy kids many of whom were unattended

wifi to tv better breakfast selection

construction equipment made entering and parking a bit awkward.

breakfast was terrible. egg was terrible.

they were very accommodating when it came to our pet. the rooms were clean as well.

liked how spacious the suite was and appreciated the full kitchen (not having to leave the room to get ice was

very helpful and friendly staff, clean rooms, nice pool and fitness room

they didn't have an open restaurant but i understood because of covid they did have the bar open and all of

food and drinks expensive, quality fair, lovely pool, could use a jacuzzi

choose this particular hotel specifically because it has an indoor pool

were there for a gymnastic competition and the location was spot on

the bar was closed on a friday and sat night. the resturaunt was also not open.

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

under ground parking garage, brightly lit

no complementary breakfast. bar prices were ridiculous!

located next to a lot of eateries and a whole foods in the same parking lot.

design, the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast

pool, fitness, laundry

the continental breakfast was excellent

overheard a number of people talking about how they wanted to use the pool, but, running, jumping and unreal

the kids loved the pool i loved the jacuzzi

free laundry service continental breakfast

everything was great, spacious room, clean, nice pool, laundry, great breakfast

it was extremely expensive for one night and the pet fee was $75 for that one night

noise from kids running overhead after hours. 1-2am

the breakfast and staff are amazing.

their dryer was broken so they dried my laundry for me

everything was close by. the pool was very clean. they had a restaurant and a starbucks.

we had to take our cocktails to our room because children were sliding across the floor at the bar

location. easy parking. indoor pool.

kids loved the

the bed was absolutely comfortable and the laundry service a plus!!

that does not provide laundry service

minor imperfection - no dirty laundry bags.

to find the entrance to the hotel in the casino complex

dave the pool bar bar tender went to find us heineken double that was fantastic great job'

the pool out couch was so disgusting and i had to sleep on there

and their breakfast was very good

breakfast and parking lot price (should be free)

this is also a pet friendly hotel

staff is amazing the breakfast was an added bonus

laundry was not available at all, i was offered to have my laundry done myself at a hotel next door

no laundry facilities no store to purchase

no laundry/dry cleaning services

the pool

the heated pool was actually heated

the offset double doors plus the laundry carts are impossible to get around

have like a laundry room

pool was a little dirty. we found someone else s dirty laundry under the couch/trundle bed.

asked for a double room and was sent to a king suite that i didn’t order my kids are teens they gave us a cot

thing that could be improved would be safety bar in shower

getting out and in from parking lot is tough do to highway

close to my worksite. plenty of parking, room was clean, staff was friendly.

no wifi lied ! no tv ! mold everywhere!!!no breakfast!! disgusting dirty. i have photos

felt very safe there and enjoyed having breakfast at rooster restaurant across the parking lot

was impressed with the return of buffet breakfast! great selection of choices

that there are no utensils, paper towels, plates, or an extra box of tissues in the room with a kitchen

location and generally cleanliness. gym was good.

the wifi wasnt working for me. luckily i had my own handy.

plugins for devices-no usb ports; weak wifi signal in room so couldn t use my ipad; couldn t get closed

i asked for change and where was the laundry facility

the laundry room because of other inconsiderate guest but i picked up some things because i can not do

we witnessed staff folding clean laundry in the front desk office and placing the sheets on the desk

i knocked on a few doors, office, laundry and another door near the reception desk

the laundry facilities were great

wish the pool was open longer!

plenty of parking

i was traveling with a handicap person and they carried his bags, seated and served his breakfast and refilled

pool was also

outside facilities overall clean bed comfortable with great pillows the decor was pleasant wifi was overall

noticed there were two laundry machines and one guest was using the other while i tried out the other and it

needs a little updating and laundry needs updating and cleaning

the front staffs were nice trying to deal with laundry problem

i spoke with everyone from front desk, restaurant area, chef, cleaning staff, laundry staff, engineering

breakfast is good, they have a fitness center and a laundry room, and the rooms are just perfectly sized for

smells like pot no guest laundry no hot water some days

the breakfast was not to my satisfaction :(

had to keep the ac at 66 to run longer to drown out the sounds of the people that hung out in the parking lot

everything was great wi-fi parking

i asked the man about wifi and how the password not working he responded well i dont know

i booked this on 4th of july for the pool and free breakfast

didn't have a pool , ignorant customer service , lazy workers everything about it was

), there s a bad smell in the halls and room smelled of heavy fragrance, pool is permanently closed despite

they had good ice dispensers and a laundry section

ice machine and one of the vending machines, as well as the laundry soap dispenser was not working

laundry room detergentdryer sheets dispensers have been inoperable for a few months, no change

reception staff very helpful. laundry facilities great. good size room.

tv, wifi, able to keep a comfortable room temperature staff: friendly and very helpful misc: laundry on site,

indoor pool, guest laundry everything was really clean easy to park right out front of the lobby really

parking, clean

place to stay while visiting family for the holidays-- breakfast was delicious and the indoor pool was a welcome

bed was s dream, pool was nice, pleasant vibe at breakfast. loved cookie upon check in

hot breakfast plus clean indoor pool at this price was amazing!

everything was great. it was clean, and the staff were great. breakfast was good also.

very clean and the kids enjoyed the breakfast

breakfast was great, and being able to order food in the hotel even though not a formal restaurant

breakfast was good, hotel very clean, room clean and smelt fresh, helpful staff.

housekeeping never removed the used bar of soap from the shower, which was the tell tale sign that the bathroom

the staff were all so nice, welcoming us in and helping us out when we had questions about the laundry

though we didn't need to use them, it was nice to have a laundry room on premise

brought children and adults complained because they were splashing a lot in the pool

kitchenette, pots, pans, silverware, electric stove, walmart was less than 3 minutes away, though

clean and friendly staff, i ll definitely be returning hopefully by that time the gym and pool will be open

was there to spend time with my grandchildren, i chose this hotel based on the indoor pool

construction limited parking

friendly staff, comfortable bed, good breakfast.

staff were very friendly, breakfast was good, facility was very clean.

staff was excellent, the breakfast was great as well.

the restaurant was closed, no laundry, no real store, nothing to charge so much for

there is no laundry service at hotel, breakfast was not available and the front driveway looked like it had

no laundry facilities on site 2

no rooms available so i can stay in a bedbug infested room till tomorrow ohh but font bring your laundry back

the restaurant was closed, no laundry, no real store, nothing to charge so much for

great central area with plenty of parking

we loved having separate spaces and it was nice having a kitchen

love the pool & breakfast. bed very comfortable, room very clean. accommodated early check-in.

was very clean, bed was comfortable, breakfast was great, staff was great

great foods, clean room and bright well lite parking lots

no laundry facilities (we were there as part of a soccer tournament).

breakfast was generous great

thankfully there was bar soap

the bar / restaurant was being male shift and really just thrown together.

money was stolen from my room by one of the room service cleaners. $400 in cash

pool not open due to covid. it would be nice if pool appointments could be made.

chlorine in pool was especially strong.

pool was closed

breakfast bar is closed due to corvid but not hotel s fault

we enjoyed the pool.

the bed sheets were dirty didn't smell of fresh laundry at all

needs some upgrades and need a laundry room

great parking and locations

hot breakfast was fantastic

parking lot roped off

the cost for washing/drying clothes in the laundry room is too pricy

we also appreciate the laundry facility and it's nice that the machines take credit/debit cards instead of

wish breakfast was included

kids n adults in

pet friendly

smoking room smelled of smoke, dogs barking in room next door, people in another room very loud,

smoking but smelled of cigarettes

i asked for a non smoking room because my fiance gets deathly sick from cigarette smoke, it was not a non

room smelt like it was a smoking room

was not what it said we would be getting- 1 bed non-smoking instead of two bed smoking

gym equipment all worked. laundry available. didn t need to use.

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

the bathroom was nice, bed was comfortable, room was spacious, and wifi was good

workers was nice, the wifi was easy to connect with

kids running around all night knocking on doors and loud

they have laundry, fitness room, and a meeting room

the laundry facilities were out of service

desk staff was very helpful, hotel and room were very clean and the hot breakfast was exceeded our expectation

noise (kids yelling, laughing, running with a dog) was quite noticeable inside our room

neighbors with kids yelling at 8am slow leak in sink electric outlet by bed did not work refrigerator either

breakfast was good

the gym is nice, the layout, equipment, and aesthetic. enjoy my workout.

the pool wasn t open

outdoor pool that s open 10am to 10pm and it s very clean and well-maintained

didn't love the breakfast

shower tiles could have been cleaner, no laundry bag

kind of kids tournament was going on and kids were running throughout the hotel unsupervised and playing on

the gym was spacious, and the restaurant was lovely for breakfast.

restaurant on site and pet friendly

location was great. amenities were adequate too. nice gym. the room was spacious.

very large studio apartment (henry dupont) comprising a bed-sitting room with a grand fireplace, kitchen-counter

the spa personnel were definitely not up to par with a spa experience that charges the same prices i

we tried to get into the spa but it was booked and we tried to walk to the grounds but there was lawn maintenance

*we were given a room on the third floor in a building on the other side of the street from the parking lot,

very comfortable bed, very nice bathroom, great wifi

one of the housekeeping staff indicated the laundry was underneath our room & it may be the fabric softening

it was so clean. nothing felt outdated. i appreciate the complimentary water and wifi.

drawback was the equipment in gym

from the breakfast worker to the front desk to the cleaning person and any worker that you come across

water s pool was very cold, it s impossible to swim with my kids.

rooms have been renovated, beds are very good. laundry facility is excellent.

clean,quiet,breakfast, laundry and pool

it the lady at the front desk tell me they can’t because there is no room available, me and my kids might it

it s cheap, includes breakfast, microwave/fridge/tv, clean rooms & linens and is located near all the things

it was very confortable, they give us a room inside near to the pool, very good for the kids

i love the fact that is serves breakfast.

room service was lacking

ice machine in the 2nd floor on the listing it say free breakfast and it's not free on the weekends

did not have breakfast

room was clean, breakfast was ok

cleanliness and the hole in the wall in the bathroom under the light switch, the laundry room was dark and not

dirty. mouldy. smelled. no laundry soap available.

she was also doing the laundry, she was super cute and really nice

give you extra towels the showers are moldy and rusted the toilets are filthy with pee stains the laundry

lots of smoke smells even in the non-smoking rooms

always ready to offer suggestions for places to eat, directions, change for the laundry, greeting us in hallways

quiet bar in facility free parking

the lady at the coffee bar was rude and unwelcoming. great way to wake up in the morning.

the bar was closed

the food available in the bar area saved me