the absence of wine glasses in the room, no extra pillows, laundry bag, luggage rack in the closet

perfect location, close to the long wood garden, with no hassle parking

unfortunately the gym was closed

convenience staff was accommodating bkfast good ample parking

breakfast was wonderful with made-to-order omelettes. very attentive staff.

t working and we were on the second floor, there was a repugnant smell in the hallway near the laundry machines

coin laundry was available

did i mention the cost of the laundry

pool was too cold for us, door left in too much noise and light

i am sure it was a very busy morning considering it was a saturday morning with lots of kids in the hotel

guest laundry washing machine doesn't work sometimes

no guest laundry facilities

the laundry room didn t seem clean or well functioning

large rooms! quiet, clean! great location. free parking friendly helpful staff

am unsure if it was sue to covid or not but i felt the breakfast bar did not have enough to offer

fitness center was well equipped and there was a guest laundry available on site

really good breakfast buffet, heated indoor pool, good quality small gym and laundry on site

there were laundry rooms and multi purpose rooms, like laundry, etc

amazed at the array of facilities - laundry room, pool etc and the room itself was enormous with full kitchen

good location with a bunch of restaurants close by. very nice pool and the laundry helps a lot.

that was truly the only reason we booked your hotel was because it had a laundry facility and a pool

the room was spacious, bed was super comfortable, breakfast delicious, pool was a great size, hot tub was nice

fresh fruit, staff was welcoming, room available for early check in

i liked the cleanliness, the decor and the breakfast lounge

also kids playing in gym room and pool area with no parents

the 24 hour coffee and tea bar in the front lobby was much

clean room, comfortable mattress, amenities (swimming pool, jacuzzi and gym)

it was outstanding when i come to kennett from fl i always stay there the only down thing was the pool was not

pool could ve been a little warmer but i am really nitpicking.

she didn't suggest the breakfast options, the info for the pool, etc

absolutely delighted with the free laundry

also large laundry room free to use

great service, great breakfast, clean throughout the hotel, free laundry on site, pet friendly.

laundry room, gym, everything you

the free laundry facilities

smells like pot no guest laundry no hot water some days

ice machine did not work. advertisement said we had a kitchenette but we did not.

parking right outside the door is great, free breakfast is nice, and the room was quieter than in

breakfast

breakfast was good and the staff was outstanding.

was an oven and iron box in the room, and laundry facility downstairs

located right next to the high way and laundry room

there was a gym and laundry room

breakfast was good and timely.

snacks cost an arm and a leg, pool is small and hot tub was not working.

apartment suites makes you feel as if your home. great breakfast hours and heated pool.

pool seemed dark

the breakfast was excellent

love the pool & breakfast. bed very comfortable, room very clean. accommodated early check-in.

breakfast was delicious

the hotel has a small gym and pool and a nice outside area

were no towels available at the pool/hot tub and it was closed for a few hours during my stay

the courtyard, balcony, hot tub, and pool make for a nice leisurely stay

chlorine in pool was especially strong.

breakfast bar is closed due to corvid but not hotel s fault

the bed sheets were dirty didn't smell of fresh laundry at all

needs some upgrades and need a laundry room

great location with plenty of parking

there wasn't very much parking available. the free breakfast did not have many options.

the wifi was fast as advertised, the breakfast was excellent by most hotel standards

no laundry facilities (we were there as part of a soccer tournament).

breakfast was generous great

my kids were subjected to disgusting music

restarant was closed when i tried to order breakfast despite the posted hours outside the door saying that they

parking lot was big and i could see my car from my room which was nice

laundry room, swimming pool and small shop

i think hotels should offer free laundry.

property includes an arcade, pool, basketball court, a gym, and a laundry room

only feedback would be to get laundry facilities that take your debit card or have an atm and change machine

is fantastic, staff is friendly, place is comfortable and clean, enjoyed the pool, has on site laundry

pool water was super cold

pool was temporarily closed and not open during our stay.

location, breakfast, staff and room. we had a great stay.

breakfast selections were very nice

wifi did not work

our experience at the spa was wonderful

golfball size muffin tasteless

we stayed was larger than expected, consisting of a comfortable living room, a well appointed kitchen area and

the spa at the inn looked well-appointed in passing, but i did not have an opportunity to use this

the view - a parking lot with a front loader and a pile of mulch.

room was by laundry room, employees were loud

laundry room detergent machine was out of order so had to go out of the way to pickup detergent

there was a basket of clothes (laundry

i asked for $ to wash my laundry since they were the cause & they refused

he gave me a room between the laundry room and front desk/

i ended up getting both rooms the rooms weren t really clean they didn t even write down the wifi password

it really was a non-smoking room

we were given a non-smoking room with a smoke smell in it and the air conditioner did not work, but the staff

they do not have an actual non-smoking room and i m allergic

free parking

clean,quiet,breakfast, laundry and pool

rooms have been renovated, beds are very good. laundry facility is excellent.

have been nice if the pool stayed open past 8pm

parking. the parking was horrible but that s the price to pay when there s a good hotel

people in the gym were also loud

i love how there is a self service laundry on site, tea, coffee available in the lobby is a nice touch

and well appointed with everything that you could need - small pool and gym but all great - guest laundry and

gym and the pool were tiny breakfast was not available at 7 am when we had to leave

gym could be better (but they do have a relationship w/ the nearby ymca such that one can use their

gym and the pool were tiny breakfast was not available at 7 am when we had to leave

always ready to offer suggestions for places to eat, directions, change for the laundry, greeting us in hallways

the bar was closed

the snacks bar there is easy to access

the food available in the bar area saved me

quiet bar in facility free parking

coins unavailable for laundry and no credit card option which is inconvenient

warmth reception from staffs, guest laundry, kitchen and cooking materials, i loved the location, it was closed

washed so i was confused are you getting them or is someone complaining about imaginary pile of laundry and

living room area was in a separate space from bedroom and kitchen area

i enjoyed the gym facility

i have to say the rooms were quiet and did not hear any other pet

the final room had no soap neither bar soap nor liquid which was disappointing

sunday no hot breakfast because of the coronavirus.

the pet fee

breakfast was some crustless quiche that was ok, powdered eggs, juices bagels and muffins and

breakfast and gym, free clean laundry

big clean rooms. nice gym and free laundry. breakfast choice was very limited.

room, breakfast, gym, free laundry - all excellent

location and free breakfast, plus laundry

breakfast, clean rooms, gym facilities, free laundry

we booked services at the spa in the hotel and that was really lovely

had room service both nights, and each was delicious

wifi substandard

coffee on a sunday am before 9 am unless you order room service

we asked for non smoking & we didn t have a pet

ice machine in the 2nd floor on the listing it say free breakfast and it's not free on the weekends

continental breakfast was nice with multiple options

good breakfast

i love the fact that is serves breakfast.

did not have breakfast

i d rung up before to ask about getting some laundry done, and was told i was arriving too late in the morning

if we had been at the hotel during room service hours, the menu looked nice and decently priced

the staff was super nice. the breakfast bar was phenomenal. will definitely be back!

breakfast buffet was too expensive, so i chose to pass on it

the wifi worked just fine.

high 5's and hand slapping between the bar tender and two or three other male hotel employees that kept stopping

no parking fee

the prices for room service is pretty steep for what you get

was good server was super friendly bar tender was not that friendly tho the hotel front desk was not friendly

the coffee bar wasn't restocked on the second day - i had to request coffee from housekeeping

nice facility, breakfast, laundry facility, ice available on floors, rooms nice,

location, staff, breakfast, guest laundry (at least on my floor), tons of outlets (& 4 usbs) and decor

the rooms are exceptionally clean as is the whole hotel, there is coin laundry in the hotel (this is a game

per my parents feedback, breakfast was great

very friendly and helpful staff especially the kitchen and food group

breakfast on the second morning was poorly taken care of by the kitchen staff

breakfast was good, enjoyed the fresh coffee in the lobby

selection, variety, and the folks in the kitchen make you feel at home

only thing that was less than exceptional was the breakfast

we only stayed for a night, but for a longer stay would have been very helpful with kids

there is also a large laundry room

clean and well-kept. thoughtful ameneties like an empty laundry basket in every room.

i was able to bring my doggie, (pet friendly) and they have a grassy area for pets

i needed a late check out and they complied

no sodas in vending, hard to connect to wifi, no silverware

getting out and in from parking lot is tough do to highway

close to my worksite. plenty of parking, room was clean, staff was friendly.

no wifi lied ! no tv ! mold everywhere!!!no breakfast!! disgusting dirty. i have photos

felt very safe there and enjoyed having breakfast at rooster restaurant across the parking lot

huge kitchen, usb chargers, good breakfast, place to do laundry, and they have environmentally friendly policies

the size and cleanliness of rooms, the laundry, the staff was excellent

gym was locked

the pool and the room

the wifi could be spotty.

laundry not working, and no one able to help.

breakfast was slow had to wait for cook to refill dishes. no laundry.

the laundry wasn't available but the desk clerk helped us fine a laundrymat

great breakfast, nice fitness room, self service laundry on site.

the room was clean and the breakfast was wonderful

needed to do laundry and were told the desk always had change for the machines

breakfast is really good. plus having pool a plus with nice workout area. location is great to.

i love everything except pool hrs & checkin

we got back after our evening out there was no parking available

parking is horrible especially when the hotel is full

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry

to the older gentleman that kept the indoor pool area clean and had patience with all the kids at the pool last

were appreciated nice pressure in shower, free coffee in lobby but always out, conveinent close parking, nice

was a basketball competition the same weekend and the kids seemed to be un attended

the cleanliness, pet friendly and the pool. staff is so amazing!!

laundry machine available (staff at the reception even had change for me since i had only bills)

breakfast options were good, outdoor pool was still open and appeared clean and well-maintained

i took advantage of the pool and it was very clean and refreshing and private

breakfast offered many choices each morning

the gym is really small and with a lack of equipments, can improve in this area.

just the laundry room was out of service

also when you come in with pets the first one is supposed to be free but do try charging me $30 because i have

gave us key to the room then locked us out to return to front desk to collect pet deposit, even after we told

having a sink and counter space for my kids and room to walk around in

pool shut down, laundromat was out of service, loitering people in parking lot, missing blanket on bed,

supposed to have 24/7 laundry but magically the entire laundry was out of order

no tv, no linens, dirty, mice, roaches, insufficient lighting, no laundry facilities, no ice

did not like anything about this site at all everything was a mess especially the laundry room and the staff

actually feared for both my safety and my kids safety

first night was good,the second night the people above us kept me up ,kids running back&forth two and three in

they close the laundry (2machines) at 6 because vagrants sleep in the room

parking lot had a lot of shady folks walking around

i also appreciate the parking lot was well lit but since my curtain was broke it shined in my face n kept me

bathroom is moldy the wallpaper is falling apart the wifi is only good on one side of the hotel if u pay u pay

didnt have breakfast check in clerk was rude room was dirty wifi was non existent

bathroom had laundry from last guest and smelled of urine.

like that the gym was right there i didn t have to look for it

gym was kind of small

broken elevator. smelly bathroom. kids running up and down hallways late at night.

the bonus was that the hotel has a bar and restaurant onsite so we didn't have to venture out- though there

breakfast was very basic and did not change any day

there was a huge birthday party and there were kids yelling, screaming, and running all over the place

laundry was always busy unless you went after midnight

laundry room,,seriously 1 washer & 1 dryer on third floor & no signs telling you where there at

i don t know if i was under or close to a laundry room but when i wanted to sleep in late i kept hearing

smell was disgusting, there were little kids running up and down the halls after 12am

my favorite is pet friendly

t have quarters for laundry

guest laundry worked great, nicely priced to do laundry

friendly staff, plenty of free parking, good breakfast, right off 95 far enough to be quiet

kids screaming in the pool past 10pm

kids screaming in the pool past 10pm

there were basic coin laundry machines around that i didn t use but

broken ice machines, broken laundry machines, refrigerator not working properly, broken lamp, no ice bucket

when my niece went to get linens for it he told her that the laundry room was closed and so he did not have

broken: pool, vending machine, ice machine, laundry machine, remote control for tv.

then how can you get your laundry to get properly taken care of if the washer and dryer are sitting in an

laundry service s not good one washer broken the other dirty

laundry, food, room, staff, drinks and taxi service

using the elevator to go from the 3rd floor to 1st floor, a man pushing a large laundry cart pushed his way in

the drying machine in the laundry was not as clean as expected.

the surprise pet fee & a $12.95 cold breakfast lol

booked the hotel because it had a pool and guest laundry

left a yellow travel laundry bag in my room, when i called back no one had seen it and was not in the lost and

laundry left outside my doorway all night

laundry room wasn't working and no hot water someone also slashed my tires and no back camera for

this hotel has all these amenities and then i arrive and check in to find out the indoor pool, laundry room and

i liked how clean it was and the breakfast in the morning and i was able to do my laundry

i seen a lady cleaning rooms and asked if i could put my dirty towels in the laundry bag she told me wait for

in a container and a little milk in the refrigerator, they offer service on their page the laundry machines are

need to put an option where you can click pet with

the wifi is always either slow or just isn t even connected to the internet

laundry wasn t the cleanest nor was the shower.

that it had a laundry facility.

kitchen and laundry

kitchen and laundry room

location, parking,

one of the housekeeping staff indicated the laundry was underneath our room & it may be the fabric softening

friendly staff. nice rooms. the kids loved the pool. the breakfast was okay.

and kids and teens playing football in the hall way hitting doors with the ball and screaming

breakfast

drawback was the equipment in gym

there was guest laundry and a small gym

were given a handicap accessible room on first floor facing parking lot

free breakfast was great. my kids loved it.

the rooms are spacious and the hot breakfast is fantastic

excellent breakfast and very kind and helpful staff

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

rst assigned room smelled of smoke; reassigned to new room right away), dish washer in room, laundry room in

should put more laundry rooms.

the parking is great

i also tried to use the laundry, but it only takes quarters

laundry facility

it appeared to be laundry detergent stains, but there were burn holes in the spread

staff was nice laundry was cheap not 5 stars but comfortable and affordable

convient laundry room

in rooms, more sound proofing, more frequent housecleaning but staff nice, bed comfy & electronix laundry

i wanted to know if they had laundry wanted to know if tgey had laundry, or breakfast

staff, comfy beds, electronic laundry; byob detergent, inconsistent bar hours, non working vending/ice machines

not enough outlets or towels, no iron or ironing board or laundry bag

countless laundry

laundry facilities were out of order and very expensive

nice desk staff. decent location. a nice guest laundry.

laundry didn't have coin exchange, checked out earlier than expected (job ended sooner) didn't

and when i got home, the stink was in all my clothes, dumped my whole suitcase right in the laundry, even the

on them, the first room we had on the 4th floor had rattling noise from some sort of air unit or laundry room

was limited private parking available at the location, which is disclosed on the website, but something i had

really was a nice stay it was fine the internet was great camers for your safety parking was right and front of

the kitchen staff made it convenient

parking

fully stocked, memory foam bed, good tv, and lots of nice touches like charging end table and kitchen

dirty - hair in bathroom - carpet dirty - musty smell to room strange people lingering in lobby / laundry room

also, the people at the front desk were more interested in getting the laundry done than checking us in

our stay was great, the staff was very courteous, and the laundry facilities were wonderful

the room the kitchen the service

loved having a mini kitchen with our room, the bathroom was very clean and the room had excellent ac and heat

the cleanliness and the pool. love how they have a laundry room- life saver.

the only bummer was no indoor pool

i loved pet friendly hotels. and unable to tell it was a pet friendly hotel. very clean!!

parking situation was my biggest problem

were nice, beds were comfortable, the pool area was great, and breakfast service was exactly what we needed

bed, pillows, small appliances available, full kitchen, free laundry, lots of ubereats choices, weekly housekeeping

friendly, free laundry facilities, general store in the lobby very convenient to add to room costs, and nicely

the exercise room is open and you can do your laundry for free, you just need your detergent and things

i liked that they have a gym, laundry room and an area on the 1st floor where you can purchase snacks

i love the fitness center and laundry room.

the breakfast was good staff was nice and friendly. nice size room very clean

to pa turnpike; nice, large, comfortable room; friendly staff the room also had a small kitchen

kitchen in room with super comfy bed but best of all was that everything was spotlessly clean

nice kitchen set up, the bedroom bed was very soft.

their breakfast no pool

were issues with the elevator where it would not open on the customer side at times, only on the laundry room

it was located in the laundry room

it had laundry

if not for the elevator being out and a ton of kids running around we would have given this place a 10 rating

kids didn't enjoy the pool as its open at 10 am

the also promise laundry facilities, they have all been removed

laundry service limited to wash clothes.

guest laundry being available is a huge plus

non smoking room smelled like smoke

requested a non-smoking room

in room sit in area comfy bed elevator bldg lots of entrance by key code pool outside deck laundry

this person was responsible for check in, laundry, housekeeping, etc

laundry hit or miss with leaking, temp regulation and payment system

the bathroom & kitchenette are showing their age.

staff, convenient location, good parking

glad to be able to do laundry while there.

very responsive kitchen and front desk staff

love the pool access

breakfast started at 7:00 a

pool wasn't busy

i m thankful that there was a laundry room that didn t require quarters, so laundry was easy

cozy room and clean room large bedroom with livingroom and kitchen

parking good

having a kitchen to make my kids breakfast

having a kitchen to make my kids breakfast

fast check in, very clean, friendly staff, good location, self-service laundry which is awesome

it was clean and rooms were nice size! breakfast was reasonable. pool was nice!

pool was closed but looks

wifi was down our entire stay (thursday-sunday)

breakfast every day had so many choices and was very delicious

parking was great once we realized it was underground

clean, nice breakfast, parking garage, quiet neighborhood.

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

small bar in lobby area

the bar was closed on a friday and sat night. the resturaunt was also not open.

was good, pool was great, the staff was very nice and helpful

also, the amount of chlorine in the pool was noticeable through the door in the hallway that leads to it, and

ease of parking, helpful front desk, clean room

once we got into the room, the front desk called to inform us that several kids' sports teams were staying on

really wish these places would leave pool open a little later than 10:00 -- it was away from sleeping area and

small swimming pool. an on-site

also we asked for room service on the third day which we never got

clean, quiet, starbucks and chick-fil-a in parking lot

at price point though without covid i'd probably still choose your bistro/bar, pool, workout room etc

restaurant and bar were closed

quite a surprise when i received my statement online after chekcking out and was charged a $100 pet fee

extreemly friendly staff, very clean hotel and convienent parking

clean, spacious, two bathrooms, full kitchen and the pull out bed was fairly comfortable

i was traveling with a friend and out 2 small kids

kitchen was well stocked and the kids loved the tv

room had everything you needed (big refrigerator, electric stove, microwave, dishwasher, even laundry basket

the room is big enough and clean. staff were helpful . laundry facilities very good

free guest laundry. comfortable bed. stove top, microwave, and full size fridge in room.

the dryer in the laundry room did not dry my clothes

free laundry was also a bonus

were trash bags and laundry in the hall when we arrived and it was still there the next morning

clean laundry room that was close by and inexpensive

free parking and room, laundry self service, silent indoors, carpet on halls, hd tv, basic breakfast, located

location and pet den

the gym equipment is old and in need of repair

hotel was spotless and everything was new and modern plus pet friendly

the pool being closed

it was announced as pet friendly, but when i showed in front of the desk, unplaisant surprised

also loved the free parking

nice modern facilities with really good breakfast and ample parking too

the laundry facilities were only partially working and hard to figure out (unreadable instructions on

there is onsite laundry facilities but of the 3 washers that were in there 2 were out of order so there was

having to pay for laundry

the room smelled like cat urine and when we alerted the staff they just said well the hotel is pet friendly

i asked for a late check out the staff wanted to charge me but i wanted to check out later so my kids go in the

kids that were in a sporting event were allowed by their parents to run through the halls

always i had an awesome experience this time i enjoyed the bar and the service there was the

room service was absolutely horrible

she parked it in backwards (knowingly hiding license) and then when exiting the parking lot, sped out outrageously

did not have breakfast. dinner was okay, room service only due to covid restrictions.

laundry machines need cleaned of detergent muck buildup

pool was closed, complimentary coffee wasn t ready and the starbucks was not a starbucks

kind staff, big rooms and big bathrooms which were nicely decorated, lots of amenities, pool was great and hot

no pool, no exercise room, no showers, no elevators

tried to get a drink at the bar it took about 15min for the bar staff to come out

adding a laundry softener could take care of that

understand covid, but missed the pool and the breakfast.

breakfast bar really wasn't to our liking.

truck parking & convenient restaurants

and pool were excellent

had water in the vending machine we have a hole in our ceiling we called for help nobody came the laundry does

the ice machine area and laundry room had trash everywhere and leaky water on the floor

clean rooms....well kept.....great staff.....nice breakfast

good location. room was quiet. friendly staff.well lit parking area.

my room service was not done three days in a row. my room key didn t work three days in a row.

the pool was a little small

breakfast was good

by marriott was better :) i also appreciated that it was a sister hotel to the hilton across the parking lot

we enjoyed everything but the smell in the hallways they smelled and the pool was not warmed

breakfast was also very good

laundry, ice, pool, hot whilpool, gym, restaurant, bar, outdoors tables

my kids and i needed to get away and have some fun

the night front desk and bar and grill staff they were great

the pool & spa was nice as well

nice that there was a nice looking bar on site