warmth reception from staffs, guest laundry, kitchen and cooking materials, i loved the location, it was closed

washed so i was confused are you getting them or is someone complaining about imaginary pile of laundry and

coins unavailable for laundry and no credit card option which is inconvenient

kids were banging on our door

we just wanted a nice staycation with no kids and enjoy a lovely suite but that was short lived

always ready to offer suggestions for places to eat, directions, change for the laundry, greeting us in hallways

the food available in the bar area saved me

the bar closed early.

kids running around the lobby with no mask or social distancing

quiet bar in facility free parking

sunday no hot breakfast because of the coronavirus.

jada in particular, she was patient with my inquiring about early check in, then gave good intel about parking

room was spacious and comfortable and the kitchenette was great.

location, very chic, and a very nice breakfast layout.

breakfast was some crustless quiche that was ok, powdered eggs, juices bagels and muffins and

grate hotel, excellent staff. the only below bar is chef in the kitchen. other wise 5 stars.

the romance special package which includes champagne , chocolate covered strawberries, and rose petals and

no business center or 24-hour room service

wifi substandard

had room service both nights, and each was delicious

big clean rooms. nice gym and free laundry. breakfast choice was very limited.

room, breakfast, gym, free laundry - all excellent

location and free breakfast, plus laundry

breakfast and gym, free clean laundry

breakfast, clean rooms, gym facilities, free laundry

i d rung up before to ask about getting some laundry done, and was told i was arriving too late in the morning

wish there had been a coffee bar in the lobby.

there is room service available and a restaurant bar area

dining options were very limited, no room service.

breakfast was sumptuos

no parking fee

room service also knocked on our door early sunday to see if someone was in there

$30 room service meal was absolutely disgusting

fitness room could use an upgrade

the parking setup

location, staff, breakfast, guest laundry (at least on my floor), tons of outlets (& 4 usbs) and decor

the rooms are exceptionally clean as is the whole hotel, there is coin laundry in the hotel (this is a game

nice facility, breakfast, laundry facility, ice available on floors, rooms nice,

the complimentary breakfast was safe, tasty, and healthy and i really appreciated the thought that was put into

was good, parking was easy, great walk along the river, room was clean and felt safe, the bed was comfortable

clean and well-kept. thoughtful ameneties like an empty laundry basket in every room.

there is also a large laundry room

that it was clean and pet friendly.

i was able to bring my doggie, (pet friendly) and they have a grassy area for pets

no sodas in vending, hard to connect to wifi, no silverware

bathtub (my wife as a mom of 2 little kids was looking forward to be able to take a long bath for the first time

bathtub (my wife as a mom of 2 little kids was looking forward to be able to take a long bath for the first time

pet friendly

was able to get early check in, rooms are spacious and clean

having the kitchen helped out alot especially with 3 kids

clean,quiet,breakfast, laundry and pool

rooms have been renovated, beds are very good. laundry facility is excellent.

the breakfast was good and it was near other conveniences which was a plus

a little tricky getting in and out of the parking lot. bathrooms a little small.

able to bring my pet. that was so great.

good wifi connection and speed

we stayed was larger than expected, consisting of a comfortable living room, a well appointed kitchen area and

the view - a parking lot with a front loader and a pile of mulch.

the grab and go breakfast was wonderful as was the lobby with fireplace that we were welcome to sit in

beautiful grounds, friendly staff, and plenty of parking

needed to do laundry and were told the desk always had change for the machines

breakfast is really good. plus having pool a plus with nice workout area. location is great to.

swimming pool closed and gym was nice but one exercise machine not working (elliptical)

great parking, clean and roomy

kids running around

they close the laundry (2machines) at 6 because vagrants sleep in the room

quality of a room was horrible wifi never worked even after going to the hosts to complain there was people

bathroom is moldy the wallpaper is falling apart the wifi is only good on one side of the hotel if u pay u pay

parking lot had a lot of shady folks walking around

i also appreciate the parking lot was well lit but since my curtain was broke it shined in my face n kept me

just the laundry room was out of service

also when you come in with pets the first one is supposed to be free but do try charging me $30 because i have

having a sink and counter space for my kids and room to walk around in

no garbage cans in room hardly no lights there was small light 2 by bed and 1 tall lamp by table kitchen area

pool shut down, laundromat was out of service, loitering people in parking lot, missing blanket on bed,

did not like anything about this site at all everything was a mess especially the laundry room and the staff

no tv, no linens, dirty, mice, roaches, insufficient lighting, no laundry facilities, no ice

supposed to have 24/7 laundry but magically the entire laundry was out of order

clean room easy access plenty parking space

we didn't have any difficulty finding a parking spot on the premises although the hotel seemed to be busy at

bathroom had laundry from last guest and smelled of urine.

there were issues with the gym door but the night manager was helpful in letting me in

i love the gym

like they had on-site bar and food area

location was good the gym looked to be fantastic and the hotel itself was new bright and cheerful

the bed sheets were dirty didn't smell of fresh laundry at all

needs some upgrades and need a laundry room

parking was alittle bit different than our

breakfast has a very good variety and the best cinnamon rolls

breakfast was great, they had so many options, super clean, and everyone was so nice to our three kids

were no towels available at the pool/hot tub and it was closed for a few hours during my stay

the pool/spa was closed due to covid.

pool not open due to covid. it would be nice if pool appointments could be made.

the bar area and food was very expensive for mediocre food

the hotel has a small gym and pool and a nice outside area

solid breakfast

wifi is trash, i am sorry but i have work to do but i couldn t

clean spacious room at the perfect location, with breakfast!

we loved having separate spaces and it was nice having a kitchen

with vast selection comfy kingsize bed nice bathroom & good self-care products plenty of parking & some food

no laundry facilities (we were there as part of a soccer tournament).

parking and location was exceptional because it was not in the business district

clean with good gym

clean still offered breakfast in a safe way during covid and was very delicious!

discrepancy regarding the free breakfast & had to ask for new clean towels

smells like pot no guest laundry no hot water some days

good breakfast including diy waffle machine

neighborhood is near two malls and seemed to have loitering in motel parking lot

didn t make breakfast

breakfast

adding a laundry softener could take care of that

be helpful to have a ramp with a handicap parking space at side entrance by pool that is close to the handicap

hotel was clean. rooms were spacious. nice included breakfast. close to highway.

the breakfast was amazing and anna was wonderful

the coffee/tea bar open all day and was great

the ice machine area and laundry room had trash everywhere and leaky water on the floor

had water in the vending machine we have a hole in our ceiling we called for help nobody came the laundry does

wifi

no wifi. see above

breakfast was terrible i expect waffles eggs orange juice apple juice like the old days when it

parking is weird, i didn t get the room i paid for .

it was clean and they made you feel welcome. the breakfast selection was great.

the location was great the hot breakfast

it is also a pet friendly hotel, which is very important to us as we have a small dog who travels with us

easy parking and dog friendly

they have laundry facilities but they do not sell detergent

laundry is also available, although it is a little bit expensive

free parking

it was nice to have parking available right in front of the door to our room

t connect to the wifi but we were just there for an overnight stay, so it really wasn t an issue

room service was lacking

website offer breakfast but did not advise that saturday and sunday it s not provided.

location, breakfast and privacy

good breakfast

no room service

sitting on was rotting from moisture, our floor was missing an ice machine and there were bags of laundry and

booked because of advertised guest laundry facility

the room smelled like dirty laundry. the bathroom caulk and shower curtain needs help.

great for me because i had young kids with me and drove from ny

good breakfast

laundry was always busy unless you went after midnight

laundry room,,seriously 1 washer & 1 dryer on third floor & no signs telling you where there at

i don t know if i was under or close to a laundry room but when i wanted to sleep in late i kept hearing

smell was disgusting, there were little kids running up and down the halls after 12am

needs to be exterminated roaches are around and to many kids playing around property with objects that can damage

laundry room wasn't working and no hot water someone also slashed my tires and no back camera for

this hotel has all these amenities and then i arrive and check in to find out the indoor pool, laundry room and

laundry left outside my doorway all night

the ventilation didn't work, and the laundry facilities were closed because of broken machines

booked the hotel because it had a pool and guest laundry

in a container and a little milk in the refrigerator, they offer service on their page the laundry machines are

i seen a lady cleaning rooms and asked if i could put my dirty towels in the laundry bag she told me wait for

i liked how clean it was and the breakfast in the morning and i was able to do my laundry

the breakfast was good and the beds were comfortable.

snack availability. pool. staff friendliness. food.

there were basic coin laundry machines around that i didn t use but

broken: pool, vending machine, ice machine, laundry machine, remote control for tv.

when my niece went to get linens for it he told her that the laundry room was closed and so he did not have

then how can you get your laundry to get properly taken care of if the washer and dryer are sitting in an

broken ice machines, broken laundry machines, refrigerator not working properly, broken lamp, no ice bucket

guest laundry worked great, nicely priced to do laundry

t have quarters for laundry

love the pool my kids had a great time it was so clean i love it here and the staff was so

my kids had great time at the pool

breakfast was good

laundry service s not good one washer broken the other dirty

using the elevator to go from the 3rd floor to 1st floor, a man pushing a large laundry cart pushed his way in

laundry, food, room, staff, drinks and taxi service

the drying machine in the laundry was not as clean as expected.

pet friendly

breakfast was very basic and did not change any day

there was a huge birthday party and there were kids yelling, screaming, and running all over the place

kitchen and laundry room

laundry wasn t the cleanest nor was the shower.

kitchen and laundry

that it had a laundry facility.

breakfast was a grab and go affair consisting of grabing a breakfast bar

not fresh at all, the lighting in the room was dim at best, the sheets had holes in them, the laundry was shut

prices and fees were reasonable, the staff was friendly and helpful, it was clean they provided laundry and

free parking and good bathroom

very comfy, bathrooms was new install and clean, staff nice, somewhat easy access from parking to room

parking was easy they did have washers and dryers on the 2nd floor if needed (coin

wifi slow, burnt cigarette holes on blankets, shower wasnt working

the parking lot was lit when i left at 9pm

non smoking room smelled like smoke (strong). floors were very dirty.

didn't like how snow was piled up outside in the parking lot you have to step through hills of snow to get to

mirror lighting did not work, non smoking room had strong smoking odor

the absence of wine glasses in the room, no extra pillows, laundry bag, luggage rack in the closet

breakfast was very good and plenty to eat

parking is very convenient

a fireplace was burning in the bar lobby/lounge area and the staff were extremely friendly and pleasant to

convenience staff was accommodating bkfast good ample parking

amazed at the array of facilities - laundry room, pool etc and the room itself was enormous with full kitchen

good location with a bunch of restaurants close by. very nice pool and the laundry helps a lot.

there were laundry rooms and multi purpose rooms, like laundry, etc

really good breakfast buffet, heated indoor pool, good quality small gym and laundry on site

fitness center was well equipped and there was a guest laundry available on site

location was great staff was overly helpful and the breakfast was fantastic

breakfast was superb, the kids loved it

parking lot included too and has security cameras everywhere

extreemly friendly staff, very clean hotel and convienent parking

pool was a bit small and they lock that area up at 8pm-traveling with 16yo baseball players- would

the bar food is extremely overpriced and nasty.

room it was nice signs for me my wife and my three kids for the king size bed in the pull-out couch 203 and 21

theres a bar and the staff was really friendly

room it was nice signs for me my wife and my three kids for the king size bed in the pull-out couch 203 and 21

no free breakfast, however you can order room service. except on sundays.

glad to be able to do laundry while there.

friendly staff, plenty of parking and there's a nice spot for dinner right beside it

very convenient, good restaurants are nearby, close to casino

excellent location for visit beautiful zone, big, clean, confortable and nice room, free parking

definitely need shoes around the pool areas.

free parking and room, laundry self service, silent indoors, carpet on halls, hd tv, basic breakfast, located

clean laundry room that was close by and inexpensive

were trash bags and laundry in the hall when we arrived and it was still there the next morning

your website where we made reservation mentioned you were pet friendly but failed to tell us there would be a

the gym equipment is old and in need of repair

free guest laundry. comfortable bed. stove top, microwave, and full size fridge in room.

the room is big enough and clean. staff were helpful . laundry facilities very good

the dryer in the laundry room did not dry my clothes

free laundry was also a bonus

room had everything you needed (big refrigerator, electric stove, microwave, dishwasher, even laundry basket

the also promise laundry facilities, they have all been removed

laundry service limited to wash clothes.

guest laundry being available is a huge plus

pet friendly - awesome find!

were smoking weed, cigarette buds near the entrance of the staircase, a man and a woman were fighting

how warm the pool was

the rooms are modern, very clean, the staff is very friendly and helpful, the pool was amazing.

i really liked the kitchen set up

the room was very large and comfortable. the kitchen area was very clean

a broke out amongst under aged guest who were drinking- per the parent screaming at kids at 1am

fast check in, very clean, friendly staff, good location, self-service laundry which is awesome

arrived early and they allowed me an early check in which i really appreciated

tv did not work at first. problems with the door off the back parking lot.

very clean and great breakfast inspire of covid

comfy bed. gym ok.

guest laundry washing machine doesn't work sometimes

the laundry room didn t seem clean or well functioning

no guest laundry facilities

of the ppl staying there i m sure lived there and they kids be running up and down hall all hours of the nite

clean, hot breakfast, friendly staff.

that was truly the only reason we booked your hotel was because it had a laundry facility and a pool

great hotel. very clean and comfortable with a very nice pool and hot tub.

the breakfast was great as well

she let us know about the discount at texas roadhouse restaurant across the parking lot

everything was clean - good parking. great breakfast!

i think hotels should offer free laundry.

is fantastic, staff is friendly, place is comfortable and clean, enjoyed the pool, has on site laundry

only feedback would be to get laundry facilities that take your debit card or have an atm and change machine

property includes an arcade, pool, basketball court, a gym, and a laundry room

laundry room, swimming pool and small shop

there is onsite laundry facilities but of the 3 washers that were in there 2 were out of order so there was

having to pay for laundry

the laundry facilities were only partially working and hard to figure out (unreadable instructions on

book for 6 adults and 4 kids and they only gave me one room

there's enough room for me and my kids

also large laundry room free to use

laundry room, gym, everything you

the free laundry facilities

great service, great breakfast, clean throughout the hotel, free laundry on site, pet friendly.

absolutely delighted with the free laundry

was beautiful so clean and comfy like i felt at home and access to the pool , fitness center, & laundry

had a laundry room

was so pleasant the staff was nice and welcoming the room was clean the breakfast was great

get in the building 1 way through the main lobby but there s a side door closer to the extra parking you can

parking lot and all the seemingly random vehicles behind and beside the building

i couldn't connect to the wifi for even a second.

you can smell people smoking through the walls

non-smoking room smelled of smoke terribly

non smoking room was stinky with cigarette smoke smell

free parking

she didn't suggest the breakfast options, the info for the pool, etc

pool not warm enough

clean. bright lights outside for safety. close parking. walk within minutes to restaurants.

the spa was down

parking lot was shared with a few other stores so i felt like there was more of a chance of

was an oven and iron box in the room, and laundry facility downstairs

there was a gym and laundry room

located right next to the high way and laundry room

pool was cloudy and dirty (see photo) and the hot tub was so hot you couldn't get in it.

there was a gym and laundry room

i liked the amenities- they offer a breakfast buffet, pool, laundry services and a gym

if advised of all services ie laundry

the one laundry facility seemed wonky, i skipped using it as there was someone else trying to use the one

found tents in woods going for a walk the around parking lot that houses homeless people

easy parking and quiet room

t working and we were on the second floor, there was a repugnant smell in the hallway near the laundry machines

coin laundry was available

did i mention the cost of the laundry

due to lots of kids running around

the walls were very thin and we heard babies crying, kids playing etc

lobby wasn't that clean or laundry room

rooms were dirty and smelled off dirty laundry and dogs

the curtains so very hard to get a toddler to sleep at night when they can see light due to the parking lots

great location loved the fully stocked kitchen

the beds, bathroom and kitchen felt like being at home

that they had a lot of spots for my dog to go to bathroom. that they had laundryroom

no bag to put dirty laundry in

breakfast, toiletries

random people parking next to me to sleep in their cars who were not guests there, you need security to patrol

the location was great and the pool looked beautiful

breakfast location was convenient. breakfast was adequate.

being on 2nd floor and pet fee was way too high for me

was there when there was a lot of stuff going on in newark so it was packed with kids

everything was good ,staff are friendly,good breakfast,very clean room nice pool

me and the kids were disappointed

daughter was competing in the usa swimming meet at the university of delaware pool on campus

size of the pool was disappointed and the water was clouding and green

gym was really nice and the patio/deck had a great view of downtown newark

breakfast could have been better

pool size

no coffee in lobby, no newspapers,no laundry bags

stay but you need more help at breakfast

the pool is still closed.

loud guests in the hallways and breakfast was spendy

i talked to the front desk and was connected to their conference wifi which does not work above the first floor

the laundry facilities are especially useful

it was a nice place and they give free laundry services.

i enjoyed the kitchen and the free laundry facility especially

you have to offer laundry, exercise, food and snacks and you have access to i 95 and the surrounding areas love

the exercise room is open and you can do your laundry for free, you just need your detergent and things

our room was right outside the elevator and laundry/ice room

the ice, laundry and vending machines were conveniently located

the first day got a room near the elevator, and was also next to the laundry room so was super noisy and disturbed

soo so sweet the older gentleman with glasses white hair awesume very sweet he let me know where laundry room

gym not clean

laundry facilities friendly and helpful staff

the laundry machine is too old, i put a lot of coins and it s not working

the wifi was weak

wish there were 2 entrances to the parking lot and not just the one entrance

the front desk staff were unfriendly. very weak wifi connection.

laundry was close, sorry

there was not laundry detergent for sale

here anytime and the kids really enjoyed there self breakfast & all pool fitness room and on spot laundry

staff was very friendly. breakfast buffet was great

parking, easy check in, helpful and friendly staff, large room, comfortable, bed, large kitchen

plus it was excellent parking

parking was road side in front of other people s houses

the tv also buffers a bit im not sure if its the wifi or what

was limited private parking available at the location, which is disclosed on the website, but something i had

fully stocked, memory foam bed, good tv, and lots of nice touches like charging end table and kitchen

was in room #117 across from laundry room and door was open

facilities great (gym, ability to do laundry, big fridge/freezer in room

it did have a clean laundry that was included along with a nice gym

i ve never been to a hotel with free laundry

laundry facilities a big plus

washer and dryer ( laundry wasn't clean and wasn't drying

washer n dryer was too much money should be cheaper at hotel then outside laundry outside of hotel was cheaper

shares a parking lot with a friendly's, so, great ice cream and mediocre food

the comp breakfast was delicious

great value. i wish they would bring back the continental breakfast and open the gym.

convient laundry room

staff was nice laundry was cheap not 5 stars but comfortable and affordable

it appeared to be laundry detergent stains, but there were burn holes in the spread

i also tried to use the laundry, but it only takes quarters

laundry facility

getting out and in from parking lot is tough do to highway

felt very safe there and enjoyed having breakfast at rooster restaurant across the parking lot

close to my worksite. plenty of parking, room was clean, staff was friendly.

no wifi lied ! no tv ! mold everywhere!!!no breakfast!! disgusting dirty. i have photos

he gave me a room between the laundry room and front desk/

i asked for $ to wash my laundry since they were the cause & they refused

room was by laundry room, employees were loud

there was a basket of clothes (laundry

couldn t help with matters of convenience (having quarters at front desk to be able to use the laundry machines

and well appointed with everything that you could need - small pool and gym but all great - guest laundry and

i love how there is a self service laundry on site, tea, coffee available in the lobby is a nice touch

was it coming from the bar downstairs

the staff at the hotel, front desk, housekeeping, bar and breakfast were all very friendly and helpful

liked the wifi service for getting on the internet

laundry facilities

coffee machine in room no plastic bag for laundry breakfast area could have been better staffed

breakfast did include hot items (eggs, sausages, biscuits) and was better than average for a hotel

the breakfast was really good and had lots to choose from

indoor pool coffee and tea all day

great staff, modern clean and had guest laundry.

the laundry wasn't on time, i had left for church saturday morning returned 2pm and my dirty towels was

was told they would bring up to room in about 20 min once laundry finished

nice and cosy. laundry was a cool addition. for only 3$ per a wash and drying

in large bags outside of my room and also the hallway did not look good with trash bags and laundry bags up and

the fact that there were laundry facilities and the big screen tv.

there was a laundry room and tons of parking

we were able to do our laundry and pack up the night before heading for home

the laundry facility was convenient and affordable

access to the pool was a bit limited and the laundry costs was very high

there is ample parking, with a nice restaurant as well as the college bookstore on site

water cold or keep some snacks is a big inconvenience these days; especially because there is no room service

location, ease of parking, restaurant and bar on premises

lovely hotel, well located with plenty of parking, clean and comfortable.

,quiet neighbourhood, very close to the train station, complimentary parking, facilities like gym

upon late-ish arrival, i was able to obtain some half and half from the lady at the bar for my in-room coffee

breakfast didn t have enough options

kids were running up and down the hallway through the night

the shuttle driver who was new in april is also a joy

amazing free shuttle staffed by great drivers perfect if the airport is your destination in the early

one of the housekeeping staff indicated the laundry was underneath our room & it may be the fabric softening

and clean, lots of parking,breakfast included acme supermarket,pancheros,double decker pizza,rita's ice cream,

very nice location and indoor pool free breakfast

weekend i was there they had a gathering for a children’s hockey team these kids were carrying on playing

fitness was closed and breakfast grab bag was lackluster.

room service came to my room an hour before checkout and started coming in my room when i herd the

didn't enjoy the room service my ,was not clean for the two nights i didn't get breakfast,i call the for room

prompt room service. balcony was a nice touch.

nice basic with easy access to beach dollar store casinos

sports bar with very attentive staff

wanted to do a load of laundry and the washer was out of order

excellent shuttle service for laundry as well as to and from airport as well as the sister property on the

there is an on-site laundry room

the front desk told us out of service the laundry area but there is no notification posting at the door

having the laundry room vacant when i had to wash my clothes.