breakfast is just a coffee and croissant in the bar. wifi signal was weak.

restaurant and bar had huge selection of food and tapas

good wifi

wifi was incredibly patchy and at times non existent, the shower was broken and sprayed water

no hangers in the bathroom, no normal tea kettle or coffee maker, i haven't got a wifi password

the room was awful, the pool filthy, nothing to eat

nice pool area although we didn't have time to use it

and bar was closed due to a wedding

- location - pool - the natural environment where is located

the view on the castle, the staff was adorable, the breakfast was absolutely fantastic, the parking was easy

wifi was not too reliable

the grounds are beautiful, we sat by the pool enjoying the lovely january sun

was one night that it was so hot we decided to open the window but as our room overlooked the bar area down

parking can be tight during fiesta. bar is not open at late hour

the bar did not open until 8 pm

the owners were very generous; our luggage didn t make the trip so they did 3 days laundry for no charge and

there was no info about the wifi whatsoever.

central, great value, clean and a bar restaurant below.

free parking available right outside the hotel which was handy

basic breakfast but what was there was fresh and tasty bar shut when the restaurant is closed

the garage parking is slightly awkward, but we were just glad to have a secure space.

they have an indoor parking area but you can usually find a space on the street or on the little bit of land

breakfast was a bit basic.

comfortable bed, hot shower, free wifi, modern fittings, clean (other than cigarette smell).

wifi was slow, airco made a lot of noise so we turned it off during night, and waiting for the

wifi was weak in my room. the shower would not stay on and made loud noises.

the wifi was very weak

good room service - daily if required

small disturbances with wifi and hot water after 21.00 o'clock

not much choice the bar was not open in the evening at 7pm

actual bar & restaurant was hard to locate until you left the hotel and found it outside not well

was poor for 11, hotel had no bar or restaurant services we arrived on a sunday evening after travelling all

free wifi

we had a late check out and all staff were so helpful

i believe there is a kitchen available for use and downstairs are tables and chairs where you can sit with a

air-conditioning, heaters, hot water, wifi, mini fridge, shampoo, bath gel etc - everything is available for

very spanish in character, nice building, plenty of parking, comfortable beds

car parking was excellent

lovely quiet place, this time of year! good wifi. lovely rooms. concierge was very helpful

super hosts. lovely breakfast and comfortable room.

drive away ensured a great stay and to cap it off in the morning we had a lovely continental breakfast, could

then, personally i didn't like having to have breakfast at a communal table with other guests (i am a grump in

lively hosts, beautiful house and swimming pool and view to the mountains

facilities are very good, and breakfast is awesome

the fact that there is no mobile cover apart from the hotel wifi.

staff left dirty tables outside after lunchtime for ages napkins flew all around the pool area and slammed the

easy access from highway and free parking

small swimming pool and bit too cold for this time of year but would be great in hot weather

the pool area was lovely and we enjoyed sitting with a bottle of wine enjoying the sunset and view

pool is great after a hot day

and the staff too , cold meats, cheeses and omelette bacon etc parking - was easy and efficient wifi - worked

swimming pool was closed

swimming pool was not open in the season we went (end april) maybe booking

the staff were friendly and pleasant and the room service was wonderful.

wifi didn t work in our room tv didn t

the wifi works reliably and there is a desk so working in the room is good

also, the wifi is slow

i was also disappointed that the spa was not in use

was a kids party going on when we arrived in the afternoon which was extremely noisy with very loud disco

extremely easy to find, free parking, a lovely room with a very big bed, wonderful aircon and the most friendly

lovely sized bed complimentary water ice cool ac good parking for large van

safe parking outside

nice gym

spa was closed

as it was on the roof and gave a great view, lovely and quite with sun lounge for sunbathing gym gave my

the evening of my arrival the bar man was also managing the restaurant and front desk for some time which caused

staff were nice, room was clean , pet treatment is excellent

no bar or restaurant

wifi was ok

get a tiny bar of handsoap

no bar facility

smashing, could hear neighbours and fast traffic, fortunately we stayed only for one night; no wifi in the room

only 1 double socket for tv and wifi v v slow

such as breakfast room, wifi

some english channels on tv would be nice reopen the bar would also be good

can only use the wifi in the room

so comfortable, noisy, no mini bar in the room, first night no frenchbed (even we paid it by booking), and very

very spacious two bedroom apartment with the laundry room and two bathrooms

laundry facilities available with in the apartment, ideal

lot of space, also the sitting room and laundry room were spacious

good laundry equipment and arrival cleaning pack (washing up liquid, dishwasher tablet, laundry tablet,

pool, washer, dryer and kitchen

bathroom was full of hairs when i arrived (not mine) & the wifi didn t work on apple devices at

the hotel had a parking, which makes it a great place to stop in alicante if you're traveling by car

from the cleaners to the bar staff , we had a late flight and booked out of the room and left our bags in the

evening meal no swimming pool

price of the hotel was excellent, bar and restaurant looked great

the reception personnel was very kind and helped me with my laundry on two occasions

the bar located below as part of the hotel is great for food and drink and again popular with locals

i had problems during a call conference for work so i suggest not to promise guests wifi will be great for work

rooms were very well kept and clean; good wifi links

we stayed in the room with spa bath and roof terrace. it was lovely.

location, close to airport bus stop and only a short distance to main shopping and bar areas

clean and comfortable, with good wifi

wifi of the room on the 7th floor may sometimes weak signal or disconnect occasionally

location -nice wifi -comfortable bed -perfectly clean room -little attention like small bottled

late check out time means you don't have to rush on

there was access to a self-service laundry service

it advertised a laundry but it was a single washing machine so had to wait for it to be vacant.

cafeteria, great lifts, 2 beds, couch, desk, laundry room available (didn't use)

location, had all that's needed in room. liked the idea of a laundry service

laundry facilities which we did not use

day, breakfast was lovely with huge variety super fresh and catered for all needs even with fussy kids

weak wifi...we didn t have bathroom slippers in our room!

per night is more in the upper price bracket and with the fact that gym wasn t working due to covid restrictions

was excellent. beacuase of covid the bar was close.

the meal we had in the cafe bar was excellent

maybe an iron in the room however they did offer laundry services so that was also an option

i liked that i had a balcony to hang my laundry

the breakfast bar had a good breakfast (coffee, toast and freshly made orange juice) nice staff there too

wifi signal was strong as every floor has own router

the wifi did not work very well.

a 4 star hotel we were surprised at the lack of facilities, no bar, no room service, no restaurant, no onsite

knowledgeable staff cleanliness walking distance to beach shops and restaurants room

free wifi

wifi switched off too frequently and every time one has to do the whole registration process again

a 10 minute walk - very close to all attractions - loads of restaurants nearby - paid for an early check in for

no kettle noise from the laundry room

hotel was recommended to us but unfortunately a laundry truck was making either deliveries or collections on

wifi wasn't fab. didn't work to well in the room (3rd floor).

breakfast was great, fantastic choices including lactose free milk etc

the room was very clean, check-in quick and easy, and the wifi excellent

roof top pool and bar is fantastic and the lobby bar make fantastic cocktails

polite staff , early check in

location was okay and the rooms are comfortable clean and modern. the spa is fantastic too!

pool and rooftop bar schedule a bit too short, considering that we are in mid-july with plenty of

pool beds were limited so have to get there early if you want one.

- good location, - comfortable bed, - elevator, - attentive , helpful staff, - good wifi and tv

breakfast included in the price, clean room with private bathroom, fast wifi, strict city centre, reception 2

wifi is fine

the free wifi is also really reliable or at least it was on the 3rd floor

the room was comfortable and the wifi good

laundry facilities excellent

spacious and clean, host and personnel super caring and friendly, perfect place for families with kids

the kitchen was well equipped for our needs

had a great time and the kids loved the play area

staff we amazing, so helpful. spacious apartment. handy kitchenette. check in easy. loved it.

the gym and swimming pool were closed for the time we was there

there's a free kids club which wasn't mentioned anywhere in reviews or the website which was a pleasant surprise

large light bedrooms, decent size bathroom, secure parking for a large car

it has gym and a pool

disappointed that the swimming pool was nit open as it said on booking

location, whole apartment full access to laundry, last minute price friendly staff

bed very comfortable and room size spacious iron, hair dryer, well stocked kitchen and multiple power sockets

the kitchen is well equipped and ideal for some self catering

communal terrace made up for it, and there could have been a few more glasses and things in the kitchen

very comfortable bed and a well stocked kitchen

pet friendly and location

paid for the deluxe suite - 160 per night but had no wifi access at all

great location, big room with kitchen

one negative point is that kitchen is poor equipped and there is no iron, washing machine and dryer what for me

tv didn t work wifi very slow

location, very clean hotel, room service daily, beautiful room and views of the harbour

clean and comfortable. excellent breakfast and staff.

fantastic location and friendly efficient staff plus a very nice breakfast.

we were very happy with the pet friendly attitude at

expected to find a spa somewhere in the hotel after strolling through your website, and where a little bit

to open framed hanging rail with nowhere to store smaller items of underwear etc or a used laundry section

breakfast was very

good wifi as well

100mbit wifi connection for free, excellent comfortable beds, fully adjustable ac with heating or cooling

safe and wifi provided free of charge, good tv

you can pay to have your laundry done

it was easy to find and the receptionist was very helpful at trying to secure us an early check in

close to everything! clean, had everything we needed for a short break with 2 kids under 10

friendly staff, we were allowed a very early check in before lunch

a few rowdy kids but nothing

only miniscule gripe was a full length mirror would have been useful and the wifi code be available in the room

except wifi everything else was great :) excellent location!!

got a room with the spa bathroom room as it was one of the last rooms available: the functionality of the 'spa

the cleanliness left something to be desired, the shower didn't drain well, so we always had a pool of water in

bathroom was very little and wifi could be stronger

they advertised having laundry service included, but it was actually 15 per load

room service left our room superclean

good wifi

beautiful room, central location with a lovely breakfast! staff amazing. will stay again!

the kitchen is nice and useful

didn't use the gym or pool but pushed a double rep of breakfast in bed

staff , jose on reception , fantastic customer service jennifer at the pool a lovely friendly lady great location

my biggest gripe would be poor wifi, no english tv stations is fine if wifi is good

necessarily a complaint but we kind of hoped for a bigger spa area (unfortunately no steam room)

roof top pool and bar, room service and fondillon related restaurant

g slow laundry service that was not available at weekends

location, big and comfortable room with great view, excellent wifi.

for a 4 star hotel, the amenities are very limited: no gym, no room service, and not much beyond the

views from the upper floors especially from the bar and restaurant on the 25th floor

noisey bad hours for restuaunt and room service

was very central and within walking distance to bars and restaurants

attentive dealing with anything you asked breakfast was excellent value for money the roof top bar was cosy

no mention of breakfast times, no details about the gym, and no information about the hotel s amenities

clean , wifi, comfy , ac, location

beautiful hotel with a nice rooftop bar in a top location.

room service and reception staff were excellent

there was aslo a stocked mini bar in the room and a room safe

ladies who helped with earlier check-in

wifi was not very stable, but okay.

the hotel doesn t have a bar but having said that there are plenty to choose from nearby.

additionally, behind the wall of my room there was a laundry room (

the room was not very clean, laundry room below could here washing and drying all night

the roof terrace was fabulous there was kitchen facilities that you could use etc

everything is available next to us bed is comfortable very clean, daily room service very nice smiling staff

great location. comfy bed. well appointed room. really handy to have the kitchen/fridge

laundry service available at the hotel, but minimum amount charged is 25 eur

the position is just perfect the rooftop bar is amazing

noise from street.no room service

no bar in hotel

i liked everything. however, breakfast could be better. that s merely my opinion.

said they had no sheets or towels available as they were in the laundry

couldn't use the patio or washing machine to do laundry

wifi unable to connect

there was no wifi as advertised

the wifi went out 2 days of 7

breakfast had all the standard fare but no frills. laundry service was quite pricey.

maby the pool should be open later evening. swimming & beer.

location, choice of comfy pillows, comfortable bed, good wifi and tv with 3 english channels+youtube and netflix

excellent, friendly staff, spotless , great breakfast , amazing location

breakfast was excellent good selection

breakfast was very nice, and the laundry came in handy

laundry service is very useful and the location and. space of the rooms was great.

also used the laundry room which was very handy after the beach

we would have liked a microwave and kitchen roll or a tea-towel in the room, but we coped!

rooftop plunge pool (amazing castle views) and bar thank you yolanda for making our stay so

good not expencive hotel with breakfast and parking

close to the airport. 24/7 bar for a cold drink

great location for airport access. secure parking. pet friendly. good restaurant on site

car parking spaces too narrow to get in and out of vehicle!

breakfast was included in the price

they offer excellent laundry service and overall the staff was nice - with two unpleasant exceptions

crazy expensive laundry

for bad food and coffee and service people running in clothes which have not been in the laundry for weeks you

not private beach, no swiming pool for toddlers

standard room excellent, liked the spa bath & bathroom, fabulous view over the marina

we also took advantage of the laundry service, which was quite pricey - however totally worth it - it was done

was no fault of hotel but needed laundry for limited amount of clothing my husband had & it took a bit longer

location is perfect as we like casino and poker.

early check in amazing sea view great location friendly staff good swimming pool very good

the hotel offers a beautiful sea view from the restaurant, pool, and even the gym, which made the experience

no kettle, you can't make coffee/tea in the room, the laundry service was closed

no laundry service because of the holidays

chrismas and new years and a lot of service was not available that was not communicated to us (laundry, dinner

a fridge in the room when we arrived (which we got when we asked for it though) and there is no laundry service

laundry facilities poor, would

what made me mad is the day we waste in the hotel with our kids with no activity options and noisey two big

really great restaurant el matador, good breakfasts and room service

great location, comfortable hotel, and very green as it is on the golf course.

kind staffs, a big room, nice view, good food and a spa pool was perfect temperature x

the pool area was quiet, with a poolside restaurant offering great food all day and a cocktail bar with smoothie

kettle in the room i asked for an iron and they don t supply them as they provide a laundry service

not laundry service, also no iron and iron board

also did not have an iron so had to use the laundry service

great room for two adults and three kids.

only negative would be the speed of the wifi was disappointing and not reliable

would be nice of theres a laundry again if you are staying for more than 3 days

100% towel was fresh for the pool when needed

pet-friendly we selected as we travelled with our small dog, and after booking we were told

poor sound insulation. the same breakfast every day during a long stay.

having breakfast at the terrace was a perfect start of the day but also in the evening a great place to

good value for late check out

didnt get a chance to use the swimming pool on a one night stay, but it looked fantastic

no options for kids at all

very clean, location is just steps from the beach, breakfast at the bar was delicious.

was very poor,there were 3 types of breakfast you could choose from and that s it(plus kids menu

not washing machines available, only hotel laundry which was on the pricy side

the whole hotel smelled like fresh laundry and i m still trying to figure out how as i wish my own home could

laundry service due to religious holiday we travelled over 1000 kilometers and could not do laundry

the room service works well as well

the fact that they put it in a room near the kitchen and we had to move to another room.

awesome activities like concerts or shows for kids were organized daily

this made it difficult for my daughter to take part in kids club or fully enjoy kids entertainment like the

the spa is an excellent experience

great venue, clean and spacious, lots of place to hang around with the kids

the location for breakfast was beautiful