bar and restaurant only open at 8pm

we had a late check out and all staff were so helpful

the hotel bar was only open in the evenings.

not much choice the bar was not open in the evening at 7pm

loved everything about it nice bar outside too & staff looked after us all brilliantly

comfortable bed, hot shower, free wifi, modern fittings, clean (other than cigarette smell).

wifi was weak in my room. the shower would not stay on and made loud noises.

the wifi was very weak

good room service - daily if required

small disturbances with wifi and hot water after 21.00 o'clock

wifi was slow, airco made a lot of noise so we turned it off during night, and waiting for the

free parking is also provided

breakfast was buffet style and tasty

friendly helpful staff clean spacious room good breakfast good location

the chicken we ordered for our 4 kids was underdone and burned outside, when we asked to cooked more because

food in the hotel restaurant was very good, easy parking

drive away ensured a great stay and to cap it off in the morning we had a lovely continental breakfast, could

super hosts. lovely breakfast and comfortable room.

then, personally i didn't like having to have breakfast at a communal table with other guests (i am a grump in

facilities are very good, and breakfast is awesome

lively hosts, beautiful house and swimming pool and view to the mountains

reserved the spa and to our horror hadn't been cleaned since the prior use

staff very good. food excellent value. very nice pool area.

was one night that it was so hot we decided to open the window but as our room overlooked the bar area down

was clean and comfortable, with a garden area including the salt water pool quiet and inviting

gym equipment not all functioning but had a good workout otherwise

the owners were very generous; our luggage didn t make the trip so they did 3 days laundry for no charge and

there was no info about the wifi whatsoever.

central, great value, clean and a bar restaurant below.

nice grounds and pool area

- location - pool - the natural environment where is located

the room was awful, the pool filthy, nothing to eat

and bar was closed due to a wedding

and quiet place with swimming pool, playground, with nice view of the castle, walking distance to the small town

breakfast is just a coffee and croissant in the bar. wifi signal was weak.

wifi was incredibly patchy and at times non existent, the shower was broken and sprayed water

restaurant and bar had huge selection of food and tapas

good wifi

no hangers in the bathroom, no normal tea kettle or coffee maker, i haven't got a wifi password

loved the grounds, the easy check-in, the guest kitchen and menaje!

easy free parking, lovely property

location is great, parking close to the entrance, room is rustic and spacious.

wifi was weak breakfast choices were not robust

i believe there is a kitchen available for use and downstairs are tables and chairs where you can sit with a

was a cheap hotel wifi was good shower was powerful bed was comfortable but pillows are actually just blocks of

helpful, size of room fairly spacious, bed very comfortable, underground secure parking, pet allowed in breakfast

late check in, very friendly staff which pointed me to a local pub. great shower. decent wifi

clean ,staff very helpful, lovely breakfast, pet friendly. secure parking. good value for money

nice staff, underground parking for 8euro, wifi, fresh squeezed orange juice for breakfast.

comfortable rooms with high-speed wifi - perfect for work

nice if had tea/ coffee facility in room, but, understand as lovely bar service in lobby.

smooth check in. free on site parking. room was clean & comfortable

professional staff. clean rooms. great restaurant and bar. excellent wifi

parking available

no laundry service.

all the little quirky touches, the art, the pool and the gardens, how eco-friendly it is

room service was impeccable, attentive, and efficient

wifi -weak air-con -room/bathroom a bit dated -soundproofing not great -no dressing gowns (slippers

to find via google maps, secure parking in hotel grounds

the breakfast had a good range of options, and we enjoyed room service one night

so long to seat us (we could see all the empty tables) that we got bored waiting and went to the bar down the

room service. food was good. staff was friendly.

the staff was friendly and we also used the room service which delivered really tasty food

weak wifi.

nice breakfast and good location, close to tapas

good parking and pet friendly

wifi was not the strongest in our room (#214)

room size and comfort staff lounge and bar area

great location for the football stadium. excellent breakfast.

amazing, i liked the laundry was brought fast

the gym is also very poorly equipped if you want to have a decent workout while you're there

room smells of drainage, and no tea coffee facility in the room or a least room service so that you can order

hotel, room was very nice, grounds were amazing, pool and bar areas were fantastic

if they could incorporate a gym it would be perfect

the hotel does everything that matters - clean, good location, great breakfast, good price and especially

to the airport, nice breakfast, nice staff (one carried my bags up the stairs so i could take the kids upstairs

only thing i didn't like was the access to the pool had to go out the front entrance around to the pool it was

modern, stylish, big rooms, nice pool and very good food.

lovely room and helpful staff. the kids loved the pool.

priced, with free nespresso coffee in reception and reasonable wifi

wifi rarely worked, the bed was lumpy and uncomfortable, the staff don't seem happy either

value for money, good wifi, large clean rooms, close to alicante airport, busstop right outside the hotel

wifi slow and interrupts often, some noise from the street.

we could hear what we think was a laundry chute and the room above was very noisy

shower in bath tube, due to eastern no laundry services.

laundry services very pricey (10euros/shirt). no toilet brush in the bathroom.

the bathroom was huge and had an amazing shower and a hairdryer with spa hand wash and shampoo

restaurant staff not efficient, kitchen was unorganised

the bar area, you can take a drink or breakfast inside or out, the garden area around the pool particularly

huge pool (we were almost on our own there at the beginning of september) and we had an excellent meal

the pool area was absolutley fantastic and the kids loved it

all the facilities were available, massive swimming pool

traveling with a roof box on top of the car we can never stay in underground parking but here it was a safe

of laundry extortionate for underwear and t-shirts

spa with pool, sauna and steam room and a solarium with sun loungers on the roof next to the gym

spa pool wasn't open until the afternoon so we were unable to use it on this occasion

flexible food in the bar and restaurant

just wish we could have stayed longer to try the restaurant and gym/spa

lot of space, also the sitting room and laundry room were spacious

very spacious two bedroom apartment with the laundry room and two bathrooms

good laundry equipment and arrival cleaning pack (washing up liquid, dishwasher tablet, laundry tablet,

laundry facilities available with in the apartment, ideal

the toilets by the lap pool were horrendous- very very smelly ud83eudd2e

the setting is lovely with great views, a lovely pool and bar area

the location and the pool area was lovely

the pool area was lovely and we enjoyed sitting with a bottle of wine enjoying the sunset and view

easy access from highway and free parking

pool was very very cold , and i really feel there should be a hand rail to help getting in and out

the best place in alicante. comfortable beds and pillows, clean rooms and pool.

hotel was very modern,clean and gym facilities and roof top pool etc was

the pool needed to be made a permanent one

hotel has a weird smell - in the halls, in the pool area, spa area, etc

got breakfast , ordered dinner and room service everything was very good

location and car parking

) slow wifi

location near airport and walking distance to city centre with free parking

there is a nice bar area, we never used the restaurant

right in centre, free parking , good if you have hire car and want access to airport it s at the airport end

excellent wifi in rooms

decent size room, comfortable bed, good location opposite station, good wifi.

wifi was ok

the room and the bar were very big and clean

there is no bar area, but bars are nearby.

any room service available; no tea / coffee facilities; blankets were old fashioned wool ones , little

some english channels on tv would be nice reopen the bar would also be good

very responsive owner and helpful, approved early check in and late checkout for free.

so comfortable, noisy, no mini bar in the room, first night no frenchbed (even we paid it by booking), and very

wifi ok

the wifi was good

good not expencive hotel with breakfast and parking

breakfast was somewhat disorganised

loved the continental breakfast

free car parking great value breakfast clean rooms friendly and helpful staff

we loved the location, the rooms, the staff, the breakfast, the rooftop pool, and just everything about the

roof top pool and bar is fantastic and the lobby bar make fantastic cocktails

location was okay and the rooms are comfortable clean and modern. the spa is fantastic too!

underground parking space facilities including gym and roof top pool extra large walk in shower

lovely breakfast, relaxing rooms, roof pool

laundry facilities which we did not use

english speaking reception, laundry for 4eur, what can be better

location, had all that's needed in room. liked the idea of a laundry service

it advertised a laundry but it was a single washing machine so had to wait for it to be vacant.

there was access to a self-service laundry service

the reception personnel was very kind and helped me with my laundry on two occasions

location, friendly staff, shower, early check in

the aircon and wifi working very well

rooms were very well kept and clean; good wifi links

the bar closed early in the evening 5pm

wifi of the room on the 7th floor may sometimes weak signal or disconnect occasionally

no hot food as such, although there was a toaster and they did have a microwave behind the bar but plenty of

wifi kept dropping, but otherwise no problems.

no facilities like cafe, food or early morning drinks tray, no bar or sitting area

the mini bar fridge is small but enough to keep some extra drink cold

no kettle noise from the laundry room

hotel was recommended to us but unfortunately a laundry truck was making either deliveries or collections on

friendly staff and helpful, got early check in

claims that they have ev charger but there was only one and it was occupied even i booked it in advance

good location, near centre, next to el corte ingles. good wifi

maybe an iron in the room however they did offer laundry services so that was also an option

i liked that i had a balcony to hang my laundry

the breakfast bar had a good breakfast (coffee, toast and freshly made orange juice) nice staff there too

the bar attached is a proper local where you get wonderful tapas with your beer

the wifi did not work very well.

laundry facilities excellent

the location is great, kids room is a huge bonus

necessities in the kitchen are missing (salt, sugar

park with playground perfect for families with kids

good kitchen facilities

no free wifi as technical problems

easy to get to. quick and efficient check in. wifi

the bar and room service is closed on friday, saturday and sunday (which was quite unusual) but your so close

great hotel location wifi service bfat all

breakfast could be more exciting and gym very small.

clean basic rooms, excellent breakfast, staff friendly and room service great too

there was brilliant aircon and the wifi was good

not very helpful reception. doesnt have a room service 24 hours. no bar

i could take some online meetings, wifi working well

free wifi

wifi included

the free wifi is also really reliable or at least it was on the 3rd floor

- good location, - comfortable bed, - elevator, - attentive , helpful staff, - good wifi and tv

modern looking rooms, good wifi for work, coffee maker in the room

clean, nice rooms, good wifi, central location

the air conditioning, water pressure, and wifi were excellent

visitors at reception the wifi code and kettle for the room

the room was big and there was kitchen with all the staff. it was as a flat. the room was clean.

pet friendly and location

paid for the deluxe suite - 160 per night but had no wifi access at all

would be amazing if there was a pool / spa onsite

fantastic location and friendly efficient staff plus a very nice breakfast.

felt it was overpriced. missing key facilities such as bar, spa and swimming pool

breakfast is amazing

the breakfast could possibly do with being slightly better organised.

you can pay to have your laundry done

didn't have room service that i could see

we had to keep the air conditioning on heat to keep the room warm for the kids

met with an outright rude staff at the front desk who didn't even respond to my early check in request rather

unfortunately also during early morning time, drilling, hammering etc at 9 am, woke me and my kids up

to open framed hanging rail with nowhere to store smaller items of underwear etc or a used laundry section

breakfast was included that s why we chose it as we had a very early flight

good choice of food at breakfast

the beds were confortale, clean and modern rooms breakfast was very nice

safe and wifi provided free of charge, good tv

location, whole apartment full access to laundry, last minute price friendly staff

the kitchen is equipped with all the gadgets, nespresso machine, juice and toast maker of brand smeg

there was no info in the room on how the wifi worked ( code ) again the maid rescued us

from the door lock till the kitchen devices to the elevator: it s all the best materials and modern finishing

very comfortable bed and a well stocked kitchen

g slow laundry service that was not available at weekends

noisey bad hours for restuaunt and room service

no room service

they organised an accessible room for her with an early check in and at breakfast the staff were extremely kind

the veiw from the rooms and the room service

i would have preferred a walk in shower. no bar service whilst up in the pool/sun terrace.

everything. lovely and clean room, very friendly and helpful staff, beautiful pool

i would have preferred a walk in shower. no bar service whilst up in the pool/sun terrace.

great location, rooftop pool/bar staff excellent, food great

excellent mini bar

they advertised having laundry service included, but it was actually 15 per load

always a pleasure to stay here, and because partners birthday, we were given a complimentary breakfast

bakery & co across the street excellent for breakfast

loved the breakfast at the cafeteria next door

small kitchen was perfect bonus, fridge for small snacks and coffee machine with great coffee made us

only that the roof bar was not open, although we could have taken our own refreshments up there

bad wifi

really nice rooftop bar with an interesting view

the cleanliness left something to be desired, the shower didn't drain well, so we always had a pool of water in

strange to be sleeping in a former kitchen with bed in the fireplace

very hard with kids

very hard with kids

kids don't eat much, so they should get free breakfast.

great service, location, rooftop, gym, flexibility.

great quality breakfast, spacious rooms, a gym - everything you can ask of a city hotel

there was aslo a stocked mini bar in the room and a room safe

wifi very bad - serious problem

were very friendly, they allowed us to have late check out without a fee, helped with taxis, restaurants, etc

wifi didn t work and zero english channels unfortunately

good coffee from the bar as an alternative to self-serve coffee machine

laundry service available at the hotel, but minimum amount charged is 25 eur

i cannot vouch for the gym in the basement but the roof terrace was a great place to relax in the sunshine

room service everyday with new sheets and towels

gym was very limited but we made use of it

i would have preferred the details of the hotel amenities/price of the mini bar etc in paper form instead of

couldn't use the patio or washing machine to do laundry

said they had no sheets or towels available as they were in the laundry

the wifi is poor, but it seems temporary because of construction

good wifi

there was no wifi as advertised

additionally, behind the wall of my room there was a laundry room (

the room was not very clean, laundry room below could here washing and drying all night

room had a separate seating area and kitchen which was a surprise and was a great size

airport coach - it's within walking distance of everywhere which is great for older adults, and kids alike

the wifi was not great.

breakfast had all the standard fare but no frills. laundry service was quite pricey.

the pool area is really cool and modern, but there isn t much room up there

great location, tiny pool area but nice sofas for lounging on, very clean and good wifi

my son loved the rooftop pool

ever gave us an early check in time and we were able to leave our bags for the afternoon after check out

breakfast was very nice, and the laundry came in handy

also used the laundry room which was very handy after the beach

laundry service is very useful and the location and. space of the rooms was great.

we would have liked a microwave and kitchen roll or a tea-towel in the room, but we coped!

rooftop plunge pool (amazing castle views) and bar thank you yolanda for making our stay so

for bad food and coffee and service people running in clothes which have not been in the laundry for weeks you

crazy expensive laundry

they offer excellent laundry service and overall the staff was nice - with two unpleasant exceptions

pool had no shallow end so unable for non swimming kids to use

only think is that the swimming pool is not adjustable for kids( i think adults only) is very deep

we also took advantage of the laundry service, which was quite pricey - however totally worth it - it was done

was no fault of hotel but needed laundry for limited amount of clothing my husband had & it took a bit longer

nice spa area with a pool, jacuzzi, 3 water jet pools of different temperatures, sauna, gym and stream

the staff were super. the breakfasts were delicious. the 1st floor pool was particularly good

the service, both at the reception and in room service, was excellent