wifi was slow, airco made a lot of noise so we turned it off during night, and waiting for the

good room service - daily if required

small disturbances with wifi and hot water after 21.00 o'clock

wifi was weak in my room. the shower would not stay on and made loud noises.

the wifi was very weak

comfortable bed, hot shower, free wifi, modern fittings, clean (other than cigarette smell).

actual bar & restaurant was hard to locate until you left the hotel and found it outside not well

no bar on the premises at least if they had one it was not open.

loved everything about it nice bar outside too & staff looked after us all brilliantly

the bar and restaurant not opening until 8:30 in the evening.

should be made clearer to guests that there is wifi

free parking is also provided

breakfast was buffet style and tasty

friendly helpful staff clean spacious room good breakfast good location

the chicken we ordered for our 4 kids was underdone and burned outside, when we asked to cooked more because

food in the hotel restaurant was very good, easy parking

beautiful gardens and pool

were friendly, the bar manager was great

staff very good. food excellent value. very nice pool area.

the pool area it was amazing with the mountains in the background clean crystal blue water and really

reserved the spa and to our horror hadn't been cleaned since the prior use

the owners were very generous; our luggage didn t make the trip so they did 3 days laundry for no charge and

there was no info about the wifi whatsoever.

central, great value, clean and a bar restaurant below.

the view on the castle, the staff was adorable, the breakfast was absolutely fantastic, the parking was easy

nice pool area although we didn't have time to use it

the room was awful, the pool filthy, nothing to eat

and bar was closed due to a wedding

the pool was a beautiful relaxing place to hang out for the afternoon

parking, nice countryside setting, with wedding reception being held

location is great, parking close to the entrance, room is rustic and spacious.

the little kitchen for guest to use is a fantastic idea for when the restaurant is closed

parking was no problem either

easy free parking, lovely property

restaurant and bar had huge selection of food and tapas

good wifi

breakfast is just a coffee and croissant in the bar. wifi signal was weak.

wifi was incredibly patchy and at times non existent, the shower was broken and sprayed water

super hosts. lovely breakfast and comfortable room.

drive away ensured a great stay and to cap it off in the morning we had a lovely continental breakfast, could

then, personally i didn't like having to have breakfast at a communal table with other guests (i am a grump in

lively hosts, beautiful house and swimming pool and view to the mountains

facilities are very good, and breakfast is awesome

no hangers in the bathroom, no normal tea kettle or coffee maker, i haven't got a wifi password

was a cheap hotel wifi was good shower was powerful bed was comfortable but pillows are actually just blocks of

helpful, size of room fairly spacious, bed very comfortable, underground secure parking, pet allowed in breakfast

late check in, very friendly staff which pointed me to a local pub. great shower. decent wifi

clean ,staff very helpful, lovely breakfast, pet friendly. secure parking. good value for money

nice staff, underground parking for 8euro, wifi, fresh squeezed orange juice for breakfast.

comfortable rooms with high-speed wifi - perfect for work

nice if had tea/ coffee facility in room, but, understand as lovely bar service in lobby.

smooth check in. free on site parking. room was clean & comfortable

professional staff. clean rooms. great restaurant and bar. excellent wifi

parking available

clean, comfortable room with minibar and safe. outdoor pool and seating area. excellent food.

nice buffet dinner and breakfast. good location, close to airport.

thankful for early check in

clean, comfortable and close to airport. good value breakfast. wifi good.

food (room service menu) was excellent value for money, one meal could have satisfied both

no laundry service.

walking distance to town -easy to find and park (although some shaded parking would have been appreciated in

perfect location, great property. comfy beds, nice pool, very safe, beauiful design

no one in kitchen or restaurant

the beds are great and the pool looked beautiful

the staff was friendly and we also used the room service which delivered really tasty food

room service. food was good. staff was friendly.

centre, literally, in the tapas bar and restaurant area, unesco world heritage spots, close to train and bus

room service was excellent

wifi signal weak on the 5th floor, couldn't open the window for fresh air,

good free wifi and decent range of amenities on the doorstep

great wifi

the breakfast was served by staff , options of meat, cheeses, eggs, yogurts & juice options , toast ,

hotel,clean,excellent breakfast,fantastic,helful staff,a short bus ride into elche,great location for overnight

friendly helpful staff. nice bar and breakfast area.

amazing, i liked the laundry was brought fast

sit in the lush surroundings having your coffee instead,the breakfast area opens very early and bar area has

very nice bar excellent value.

food ordered as room service was disappointing

hotel, room was very nice, grounds were amazing, pool and bar areas were fantastic

shower in bath tube, due to eastern no laundry services.

laundry services very pricey (10euros/shirt). no toilet brush in the bathroom.

we could hear what we think was a laundry chute and the room above was very noisy

very friendly staff, comfortable rooms and a nice pool for the kids.

said, this was a lovely room, a lovely hotel, fabulous staff, superb massage by deanna in the spa, good restaurant

of laundry extortionate for underwear and t-shirts

the wifi was fine but it did involve having to log in several times if we had been away from the hotel

staff were excellent - very helpful & friendly, the outside dining garden was lovely & the gym & spa were both

just wish we could have stayed longer to try the restaurant and gym/spa

no tea/coffee facilities in rooms. room service menu not visible.

priced, with free nespresso coffee in reception and reasonable wifi

wifi slow and interrupts often, some noise from the street.

wifi rarely worked, the bed was lumpy and uncomfortable, the staff don't seem happy either

value for money, good wifi, large clean rooms, close to alicante airport, busstop right outside the hotel

the pool area was absolutley fantastic and the kids loved it

the pool area was absolutley fantastic and the kids loved it

main problem in room 103 was noise from (kitchen

we had breakfast the next morning in the bar area, all good

bar staff excellent, very clean

lot of space, also the sitting room and laundry room were spacious

very spacious two bedroom apartment with the laundry room and two bathrooms

good laundry equipment and arrival cleaning pack (washing up liquid, dishwasher tablet, laundry tablet,

laundry facilities available with in the apartment, ideal

the toilets by the lap pool were horrendous- very very smelly ud83eudd2e

modern, functional, free stay for kids, easy and free parking.

clean and met needs. all staff very friendly and helpful. nice gym space and sauna.

spacious room room service clean pool lovely

is no spa , just sauna and jacuzzi which were closed for four days of our seven day stay, which we had

rooftop pool great, chilled vibe with good bar service from daniel ud83dudc4cud83cudf7b hotel and rooms very

bathroom was full of hairs when i arrived (not mine) & the wifi didn t work on apple devices at

from the cleaners to the bar staff , we had a late flight and booked out of the room and left our bags in the

location. price. clean. great shower and wifi

they have private access to the parking garage

comfy bed, tea and coffee making facilities, good position, free parking and wifi

get a tiny bar of handsoap

smashing, could hear neighbours and fast traffic, fortunately we stayed only for one night; no wifi in the room

wifi connection in room(3rd floor) is rather poor. on the ground floor was good.

no bar or restaurant

excellent wifi in rooms

have stayed at this hotel before, i use it because it has a garage and a bar / restaurant

very responsive owner and helpful, approved early check in and late checkout for free.

only 1 double socket for tv and wifi v v slow

some english channels on tv would be nice reopen the bar would also be good

so comfortable, noisy, no mini bar in the room, first night no frenchbed (even we paid it by booking), and very

the reception personnel was very kind and helped me with my laundry on two occasions

quite good bed to sleep on, wifi is working well

stayed in the spa bath room, was lovely

restaurant and bar onto the hostel

had a double room with spa bath

excellent pinchos bar literally next door

clean and comfortable, with good wifi

good wifi in the room

the mini bar fridge is small but enough to keep some extra drink cold

wifi was a little intermittent

english speaking reception, laundry for 4eur, what can be better

cafeteria, great lifts, 2 beds, couch, desk, laundry room available (didn't use)

it advertised a laundry but it was a single washing machine so had to wait for it to be vacant.

there was access to a self-service laundry service

location, had all that's needed in room. liked the idea of a laundry service

to pay for wifi in the room

the swimming pool of its size might be fun only for the kids, however, it can be seen from the pictures

a bit silly with 10 sun beds beside a small pool - at a hotel with 187 rooms. poor wifi.

the gym has to improve ...

pool beds were limited so have to get there early if you want one.

hotel was recommended to us but unfortunately a laundry truck was making either deliveries or collections on

no kettle noise from the laundry room

bar resturant could have perhaps opened at 8pm insted of 8

spa and hamman were closed not much to do in alicante

breakfast was great.

i liked that i had a balcony to hang my laundry

maybe an iron in the room however they did offer laundry services so that was also an option

only negative i wasnt offered wifi code.

very clean, great location, convenient late check out..

the wifi did not work very well.

gym and sauna were not available no

clean room, daily room service

was excellent. beacuase of covid the bar was close.

loved that we were able to take shower at the gym after booking out before we took the train home, so we could

was ready on arrival when early check in requested

laundry facilities excellent

the location is great, kids room is a huge bonus

necessities in the kitchen are missing (salt, sugar

park with playground perfect for families with kids

good kitchen facilities

room is clean and quite and the wifi is super strong

there was brilliant aircon and the wifi was good

clean basic rooms, excellent breakfast, staff friendly and room service great too

wifi was great

i could take some online meetings, wifi working well

the room was simple and clean, the beds were comfortable, there was hot water and good wifi

od sleepz quiet at night) - and a bar in the hotel

wifi

gated parking

baloons for our boy:) in the evening you can chill at the waiting/restaurant area, good coffee, wifi, drinks

clean, nice rooms, good wifi, central location

the room was comfortable and the wifi good

wifi is fine

modern looking rooms, good wifi for work, coffee maker in the room

very basic wifi was very bad

great location, big room with kitchen

kitchen in one room was not very well equipped i

paid for the deluxe suite - 160 per night but had no wifi access at all

one negative point is that kitchen is poor equipped and there is no iron, washing machine and dryer what for me

pet friendly and location

the breakfast could possibly do with being slightly better organised.

felt it was overpriced. missing key facilities such as bar, spa and swimming pool

breakfast was great and the staff all very friendly

wifi was very good that i could have online video conferences without having any issues

pet friendly.

you can pay to have your laundry done

close to everything! clean, had everything we needed for a short break with 2 kids under 10

we were travelling by car with kids and a lot of luggage so it was a problem

the cleaning room service, wasn't done during the stay.

no room service or breakfast

to open framed hanging rail with nowhere to store smaller items of underwear etc or a used laundry section

breakfast was also great, many options to choose from

the beds were confortale, clean and modern rooms breakfast was very nice

staff friendly, great selection at breakfast, rooms very clean

good choice of food at breakfast

location, whole apartment full access to laundry, last minute price friendly staff

provide the wifi code in the apartment

there was no info in the room on how the wifi worked ( code ) again the maid rescued us

i could work during the day on my laptop with stable wifi

the kitchen is equipped with all the gadgets, nespresso machine, juice and toast maker of brand smeg

they advertised having laundry service included, but it was actually 15 per load

the breakfast option chosen was taken at a lovely authentic coffee shop next door

very spacious and the hidden kitchen has everything that you need to prepare a meal

beautiful room, central location with a lovely breakfast! staff amazing. will stay again!

seems it is not intended for families with kids - very small fridge and just 2 chairs.

g slow laundry service that was not available at weekends

asked with kids near two rooms, said can give if pay extra

wifi difficult to access. gave up.

fantastic location, very helpful staff, breakfast outstanding.

superb view from the room,also spectacular views from bar located on the top floor.

superior room had a well equipped bathroom with spa shower and spa bath

the hotel is great value for money, including the location and views (the rooftop bar is amazing) but the

were given free upgrade, and the spa bath didn t work

was shown room with jacuzzi bath and spa shower for an extra 15 euro s per night

suite), everything was very clean and all amenities were present (coffee/tea making, fridge, wifi,

didn't close - half an hour to get served in tapas bar because the 2 staff on were also serving room service &

i would have preferred a walk in shower. no bar service whilst up in the pool/sun terrace.

just a very minor point but wifi was not the best.

view from the pool terrace, great to sit and have sundowners with a spectacular view of the castile

roof top pool and bar is awesome

room (208) was closer to the plaça and bars than our kids (210) and we were kept awake until early hours on

she helped us check in early when my kids weren’t feeling well, and was incredibly sweet and helpful from

very hard with kids

kids don't eat much, so they should get free breakfast.

the gym room was small but well equipped

the hotel doesn t have a bar but having said that there are plenty to choose from nearby.

ose early morning flights have their drawbacks) and late check out

-wifi is unstable

wifi didn t work and zero english channels unfortunately

a small criticism was the need to keep logging into the wifi after any inactivity, however short

laundry service available at the hotel, but minimum amount charged is 25 eur

is excellent and parking at the casino was easy, 5 minutes walk away and good size spaces for my car

helpfull, welcoming staff, exceptionally clean throughout the hotel, good wifi in room and great location

good location, excellent wifi and staff was very helpful.

didn't like the gym which was very small however it was clean

the room was not very clean, laundry room below could here washing and drying all night

additionally, behind the wall of my room there was a laundry room (

not helpful at all,and it was an apartment the plug was broke it did fit the sink and outside the kitchen there

fantastic as always, very clean property, great breakfast, lovely staff in kitchen lady always smiling, helpful

imagine sleeping in a noisy bar and putting kids to sleep to the rhythm of a drumbeat (although makes lullaby

said they had no sheets or towels available as they were in the laundry

couldn't use the patio or washing machine to do laundry

the wifi went out 2 days of 7

wrong details of wifi and login id passed by her

wifi connection is best in the common room and didn't reach all the way to my bedroom particularly

breakfast had all the standard fare but no frills. laundry service was quite pricey.

the tv didn't work properly due to a wifi issue or something similar

great decor. small but nice pool on the roof.

as a party of 10 we loved the hotel from the roof bar and pool to breakfast

breakfast

breakfast was very nice, and the laundry came in handy

also used the laundry room which was very handy after the beach

laundry service is very useful and the location and. space of the rooms was great.

slightly annoyed the pool & bar were closed but this was mentioned on the site, i just didn t see it until

rooftop plunge pool (amazing castle views) and bar thank you yolanda for making our stay so

crazy expensive laundry

for bad food and coffee and service people running in clothes which have not been in the laundry for weeks you

they offer excellent laundry service and overall the staff was nice - with two unpleasant exceptions

pool only got sun in the morning.

thpught we were book in a room with bunk bed but they gave us a room with sofa bed,my kids is a bit upset when

was no fault of hotel but needed laundry for limited amount of clothing my husband had & it took a bit longer

we also took advantage of the laundry service, which was quite pricey - however totally worth it - it was done

kids didn t really like and want to use the pool

spa is out of this world and a great prices ud83dudc9ewe also had a couple's massage , room service qnd loved

seafront setting next to casino and with an underground car park next door at extra

such a lovely hotel in a great location and the free parking was a bonus

the pool, shallow part for younger kids. the entertainment lady, so lovely with the children

the swimming pool is very clean and there is more than enough sun loungers to relax on

i read online it was 15 to use the gym and it had to be with a pt

the wifi was excellent, the location was great for easy travel to town

good restaurant, but the choices at breakfast was a bit limited

we were alone in the hotel it was a little bit empty and breakfast maybe to poor and only after 8am, what for

there is a beautiful pool, we had it to ourselves most of the week

the pool had many dead wasps and leaf debris floating in it and although there were loungers around the

the salt water pool is fantastic and stays cool even in august