lively hosts, beautiful house and swimming pool and view to the mountains

then, personally i didn't like having to have breakfast at a communal table with other guests (i am a grump in

facilities are very good, and breakfast is awesome

drive away ensured a great stay and to cap it off in the morning we had a lovely continental breakfast, could

super hosts. lovely breakfast and comfortable room.

the pool s a pearl

in may 2019 it was windy and evenings were chilly, we were not able to use the nice pool

the setting is lovely with great views, a lovely pool and bar area

small swimming pool and bit too cold for this time of year but would be great in hot weather

the pool area was lovely and we enjoyed sitting with a bottle of wine enjoying the sunset and view

we didn t feel we needed to buy spa packages-the outdoor pools were lovely and relaxing

as the above plus no guests bar .

only complaint was about the breakfast

others have mentioned, breakfast was unimpressive and oddly confusing/chaotic and quality was not congruent with

the cafe bar on the other hand was excellent value and nice food

the spa was lovely.

whilst clean and comfortable the decoration in some areas was in need of updating ie the bar where we ate

half outside warm pool was fantastic, loved it with the kids.

hot spa at 36 degree c relaxed atmosphere excellent menus in restaurants

and bathing facilities were excellent being very clean with lots of additional spa details for example pulsating

no bar on the premises at least if they had one it was not open.

should be made clearer to guests that there is wifi

the bar and restaurant not opening until 8:30 in the evening.

was poor for 11, hotel had no bar or restaurant services we arrived on a sunday evening after travelling all

the hotel bar was only open in the evenings.

comfortable bed, hot shower, free wifi, modern fittings, clean (other than cigarette smell).

we arrive we couldn't find parking and they only let 2 towels(yellowish))in the room for 3 person and the sheets

away thinking there would be somewhere else in fortuna to stay,but after 3 hours of sitting in a bar next door

friendly staff, nice people, clean room, good parking

central location, parking ok. room was clean

i was charged for the pet, though in my booking confirmation it was stated that it's free of charge

the breakfast was also good

great stay and would thoroughly recommend it, although we didn t eat a meal there the provided breakfast was

breakfast was buffet style and tasty

bar and restaurant were not very welcoming and in fact left after having one drink and went

food in the hotel restaurant was very good, easy parking

tv, good wifi, fridge

the reception was superb. the room for the price was very good. secure parking.

central location, secure motorcycle parking

safe, underground parking

given left luggage option and early check in free on request

rooms much larger than normal. excellent pool. staff friendly and helpful.

great pool,friendly staff,good restaurant and handy for supermarket.

huge pool (we were almost on our own there at the beginning of september) and we had an excellent meal

all the facilities were available, massive swimming pool

lovely pool, comfy room, aircon, good restaurant

value for money, good wifi, large clean rooms, close to alicante airport, busstop right outside the hotel

wifi rarely worked, the bed was lumpy and uncomfortable, the staff don't seem happy either

wifi slow and interrupts often, some noise from the street.

priced, with free nespresso coffee in reception and reasonable wifi

clean and modern with lift. good shower and bed was comfortable. staff very helpful. wifi works

facility's breakfast 5 for slice toast and glass orange juice no where to sit outside to smoke bar not open

there was certainly no meals . access was good , the room was clean and the wifi was good .

we chose to eat breakfast at a super spanish bar a ten minute walk away and in the evenings we ate at two

restaurant and bar had huge selection of food and tapas

wifi was incredibly patchy and at times non existent, the shower was broken and sprayed water

good wifi

breakfast is just a coffee and croissant in the bar. wifi signal was weak.

everyone at the hotel was very child friendly and went out of their way to make our kids feel welcome

spa pool indoors and was much

spa bath needed a slip mat in for people who used the shower

onsite car parking

swimming pool is open to the public so was very busy

no hangers in the bathroom, no normal tea kettle or coffee maker, i haven't got a wifi password

wouldn t recommend unless it is properly fully cleaned, sanitised and with washed hygienic laundry

kids loved it, pool v cold though and no slides as the main pool

personal choice on dates travelled but kids entertainment was lacking mid week

children, the water park, mini club, park- play area, bouncy castle, bumper cars, mini golf- kids loved it all

it was so clean, kids loved it

food in the bar / cafe was excellent and value for money

staff were helpful, facilities were clean, and the kids had a ball.

the main pool being closed :(

inadequate kitchen utensils and hob plates that were not able to get hot enough far too much excessive

pool area and good water park for the kids

staff were unable to help and no signal for wifi

e items replaced quickly when they run out & the option to get coffee from the bar area at breakfast time each

rusty and chipped bath bathroom in need of refurbishment air conditioning not working in room bar and restaurant

wifi was difficult to connect to, and you had to ask to get the code.

parking can be tight during fiesta. bar is not open at late hour

the owners were very generous; our luggage didn t make the trip so they did 3 days laundry for no charge and

there was no info about the wifi whatsoever.

central, great value, clean and a bar restaurant below.

- location - pool - the natural environment where is located

nice grounds and pool area

and bar was closed due to a wedding

the room was awful, the pool filthy, nothing to eat

and quiet place with swimming pool, playground, with nice view of the castle, walking distance to the small town

a safe and clean option for anyone travelling by car and/or with a pet

the shower should have a bar to hold onto for shorter people or handicapped people

i ate in the bar and felt comfortable alone and staff were friendly and communicative

would have been nice to have been able to enjoy a glass of wine after a journey, but the bar only served coffee

we didn t eat or use the bar facilities, so can t comment on t hd at, but overall, we enjoyed our stay,

taxi ride out but we knew that when we booked, what we didn t know was that the restaurant and bar were closed

we had a suite, the bedroom was really nice. room service was really tasty. easy parking.

spa was problem

location and spa facilities were satisfactory.

for keeping a pet overnight plus signing a form and generally feeling unwelcome for bringing a 10kg dog on a

also, affordable ironing and laundry services

only thing i would change was the pool was closed from 2-4

but 3 staff on reception only 1 on bar restaurant and room service not

swimming pool closed! why??? gym limited equipment, needs more machines and free weights!

clean and comfortable rooms, staff very friendly for kids. we were with 3 kids.

1. clean 2. easy parking 3. on-site laundry facility

laundry room available as well as garage parking

they even have laundry area in the basement which if needed would have been a bonus

friendly stuff, comfortable bed. laundry self service.

everything was fine. they nas laundry which helped me a lot

lot of space, also the sitting room and laundry room were spacious

good laundry equipment and arrival cleaning pack (washing up liquid, dishwasher tablet, laundry tablet,

laundry facilities available with in the apartment, ideal

very spacious two bedroom apartment with the laundry room and two bathrooms

bathrooms came with a full fitted kitchen, dining table, and washing machine

this hotel is pet-friendly, so we guessed that it was probably a movement from a dog

on our outward journey, the hotel staff had recommended that we eat in la togo tapas bar about ten minutes walk

wifi not always available in room - but always available in lobby and public areas

convenient room, clean bathroom, good location, fast wifi

as an overnight stop en route to seville and decided it was ideal for our needs: cheap, pet friendly, decent

actually deserves the 4star rating unlike most that have it in spain

parking places and really poor gym but it was a free one so can't complain

bar service was excellent and prices were very reasonable for a city centre hotel

4stars and no room service at 11

it was a very comfortable stay with good wifi and parking underneath

service (laundry ironing in express service, early breakfast, etc), spacy room, large bathroom,

the bathroom became a pool after showering

room was good, hotel facilities, bar and restaurant excellent

excellent location, wonderful staff and a very fairly priced bar and restaurant.

the bar terrace was closed in the evening we stayed

comfy bed (if you dont count dirty laundry)

unavailability of 24 room service or restaurant or cafeteria; water and coffee supply was short.

the hotel was great, it smelt so nice! very clean and great atmosphere. the pool was great.

try to call room service or front desk and you have to wait minimum 40 minutes for a response

clean,no language barriers & very polite, pool & gym inclusive

i did order for an iron and they confirm they just have laundry services.....

the pool is beautiful but the gym is sad

no bar to get a drink

trend mill such that if you are 2 you got to wait also they need to improve the time for serving breakfast for

breakfast is superb, staff are even better

comfy bed. good location. good gym.

we arrived on a sunday and there were no facilities open - no restaurant, no room service

no room service after 11 pm

boiler for tea - no complementary water - warm mini bar - unstable internet - very very small gym

did not have a bar (drinks served only with room service)??

cathedral, main squares, cafes and shops parking nearby pet friendly-dog bowls and bed for my dog staff friendly

24/7 clean gym

amazing clean place, pet friendly, good wifi. central location. comfortable room and bed.

spacious rooms and good facilities in the hotel, like a gym

so many bar and restaurant around from breakfast time till midnight

wifi good - sufficient for streaming films

screaming kids in the room next door, bin men, street cleaners, church bells

checking-in in easy with super early check in times and late check out times provided as standard

good wifi

checking-in in easy with super early check in times and late check out times provided as standard

the wifi kept dropping in my room, for the rest everything was perfect

value for the price, but there are lounge areas to wait in which is a really nice touch and the room service is

it with a restaurant and bar that when we went down to it at 5:30 pm it had decided to close was told there were

no nice added extras, like water or a mini bar and i felt while the room was nice the bathroom was quite shabby

central location and the bar next door. excellent breakfast included in the price.

) good lifts, good wifi

parking is good value, room service, the restaurant and breakfast are all good with lots of options and at a

wifi could have been better

very good aircon and wifi

very well located, good price, close to bars and restaurants in the old city, helpful staff, good wifi, very

off-road parking with barrier overall great stay

parking, rooms, ourdoor facilities, service and location were for us perfect.

the room was simple and clean, the beds were comfortable, there was hot water and good wifi

and spacious room, with ensuite bathroom and super comfy bed

breakfast was included in the price

the laundry prices were a little high but we appreciate reasons for that

that room service was not available after 10

only suggestion would be having the bar open either all day or earlier than 5pm as it would be great to be able

however they were adamant that as the kids were both under 18 they each had to be in with a parent

there s also a well-equipped gym, free to use

they gave us early check in. quiet location. ideal location close old quarter

there was a small issue with the wifi.

it would have been nice to have a bar and restaurant. free or cheap parking would also be nice.

it was clean the a/c worked good wifi

sauna and steam room in the gym area but did not seem in use.

nice gym

gym

modern, functional, free stay for kids, easy and free parking.

the restaurant and room service was very expensive either poor choices.

is no spa , just sauna and jacuzzi which were closed for four days of our seven day stay, which we had

there is a nice bar area, we never used the restaurant

location near airport and walking distance to city centre with free parking

the hotel had a parking, which makes it a great place to stop in alicante if you're traveling by car

evening meal no swimming pool

the guy on reception was extremely helpful including sorting out a wifi problem

no bar to get a drink. no tea & coffee facilities in room which would have been nice.

the wifi connection was poor most of the time

on 7th floor so the wifi connection was disconnected a lot.

no bar facility

decent size room, comfortable bed, good location opposite station, good wifi.

the facilities, kitchen, bar, pool all very good

we loved the staff in the bar and the access to spa room and loveky room with bath

you ring reception 15 mins before to turn on and check your card scans ok, didn t check out the gym but very

staff were ver y attentive and welcoming. pool and pool bar great.

pool and rooftop bar schedule a bit too short, considering that we are in mid-july with plenty of

no kettle noise from the laundry room

hotel was recommended to us but unfortunately a laundry truck was making either deliveries or collections on

did not have breakfast at the hotel or dinner we have done in the past and it has been good

only the gym.

was good and in particular the reception staff were very helpful in allowing us to use the gym to have a shower

can only use the wifi in the room

was advertised as having a bar ,however it was only open between 7 and 10 in the morning for breakfasts

the bar was closed during my stay

very responsive owner and helpful, approved early check in and late checkout for free.

any room service available; no tea / coffee facilities; blankets were old fashioned wool ones , little

laundry facilities excellent

spacious and clean, host and personnel super caring and friendly, perfect place for families with kids

good kitchen facilities

spacey, many kitchen supplies, 15-20min walk to the beach, 24h store right across the street, nice park outside

the kitchen was well equipped for our needs

english speaking reception, laundry for 4eur, what can be better

location, had all that's needed in room. liked the idea of a laundry service

cafeteria, great lifts, 2 beds, couch, desk, laundry room available (didn't use)

there was access to a self-service laundry service

it advertised a laundry but it was a single washing machine so had to wait for it to be vacant.

excellent pinchos bar literally next door

no facilities like cafe, food or early morning drinks tray, no bar or sitting area

wifi kept dropping, but otherwise no problems.

good wifi in the room

the mini bar fridge is small but enough to keep some extra drink cold

i liked that i had a balcony to hang my laundry

maybe an iron in the room however they did offer laundry services so that was also an option

recommend to purchase regular room price without breakfast and buy breakfast either at the hotel bar or different

one other point concerns use of wifi

only negative i wasnt offered wifi code.

the reception personnel was very kind and helped me with my laundry on two occasions

breakfast at coffee bar next door very friendly would rtn again, bed super

we stayed in the room with spa bath and roof terrace. it was lovely.

bar with great tapas, pity it did not open in the evening

rooms were very well kept and clean; good wifi links

the air conditioning, water pressure, and wifi were excellent

small room but nice and clean did not use wifi but we got a password if we wanted to use it we asked to keep

visitors at reception the wifi code and kettle for the room

pet friendly and location

paid for the deluxe suite - 160 per night but had no wifi access at all

no free wifi as technical problems

junior suite was big for third adult or kids. nice breakfast service.

spa was available to be booked for an hour of private use for free

gym is small

the elevators took unbelievably long. room service only available on week days

wifi was very good that i could have online video conferences without having any issues

would be amazing if there was a pool / spa onsite

clean and comfortable. excellent breakfast and staff.

hotel is pet friendly, i m traveling with dog

expected to find a spa somewhere in the hotel after strolling through your website, and where a little bit