pool up on roof super-relaxing parking on site excellent food & service interesting furnishings and

good , close to everything, staff is friendly with good english level, hotel has parking with the ev charger,

lovely arabic style hotel.. private parking with ev charging. large room.

no lounge or bar area

very limited bar hours and room service

good service, the bar served tapas and also had breakfast available.

- pet friendly - location - staff

poor wifi

one person only covering reception, bar and kitchen so service very slow but again very friendly

very pet friendly and no charge

one morning i went for breakfast and stood at the bar for around 7-8 minutes, in this time 3 members of staff

breakfast was in the bar area!?

double bed with cot side room attached had extra 2 single beds which was really good value the bar had a good

should have staff who could explain to guests in english all the information about accommodation, wifi and

am a little surprised that this hotel dis not have a higher star rating as it has a gym, pool, lifts, restaurant

the gym only had a bike and a treadmill in both of which did not work, nor did the jacuzzi and neither

the gym & jacuzzi might as well be non-existent (but we expected that based on other reviews)

there was a small, mini bar type fridge in the room (502), that wasn't working

& bar was closed for last 2 weeks of august

was a disappointment, good selection of cold options but very pool selection of hot food

a bar and cafeteria would make it perfect.

would be amazing if there was a pool.

restaurant and bar were good as nothing much nearby

the daily room service, the staff from the reception desk, the breakfast juice, bread and fruit.

great set dinner menu for just 9 and very fast wifi.

clean, quiet, nice view, comfortable bed, good wifi. i would stay here again in the future.

good wifi

liked the bar which was also breakfast room frequented by local people evening and morning

the wifi is good for working and they have a nice little desk in the rooms

the salt water pool is fantastic and stays cool even in august

a sumptuous breakfast to start the day

we had buffet breakfast and as the restaurant doesn't open in the week, the staff were only too pleased to make

) the pool is a lovely addition

breakfast is nice but very limited options, no eggs, no fresh fruits

no one on reception, the pile of laundry bags hindering access, and the fact that, due to the cel obert, there

we arrived back from lunch only to find a pile of laundry bags hindering our access to our room

easy parking opposite

car parking is free but a short walk away

no information about wifi codes no information about breakfast which is in another location

their is a laundry on the facility you can use for free

the wifi in my room wasn't working that well, probably because the room located at the last top floor

the other challenge i had, was that if you'r on the top floor, wifi does not reach

although to have refreshments around the pool would have made the cherry on the top

private parking

on weddings and functions more than individual guests, if a function was on can imagine parking may be an issue

ordered food on room service - limited menu, poor quality food poorly presented

we loved the pool and the environment full of nature

very clean room, kitchen and toilet

very well equipped kitchen with all necessary to prepare food yourself

very nice localization, good wifi, good breakfast.

there was a kitchen, a guest lounge and a terrace

we made use of the kitchen - plenty of utensils & dishes

the wifi was fast

when it says pet friendly , it is most definitely pet friendly

lovely team on reception and bar and super convenient.

the room had a mini bar whoes sole purpose in life was as a table for th

wifi worked well

car parking was excellent

kitchen is poorly equipped

the little kitchen for guest to use is a fantastic idea for when the restaurant is closed

easy late night self check in, quiet surroundings, easy parking

good value excellent parking very safe

and bar was closed due to a wedding

the view on the castle, the staff was adorable, the breakfast was absolutely fantastic, the parking was easy

nice grounds and pool area

nice pool area although we didn't have time to use it

the room was awful, the pool filthy, nothing to eat

the owners were very generous; our luggage didn t make the trip so they did 3 days laundry for no charge and

there was no info about the wifi whatsoever.

central, great value, clean and a bar restaurant below.

spacious room

the grounds are beautiful, we sat by the pool enjoying the lovely january sun

staff were unable to help and no signal for wifi

the bar did not open until 8 pm

mini bar not stocked and room a little bit small but still nice and comfortable.

pool and the lobby area were great to chill and relax

our room was great with a large bathroom and a large private terrace overlooking the pool

contemporary rooms - ours was spotless, well equipped, had a furnished balcony overlooking the pool and garden

clean, beds are super comfy, lovely pool and the couple running it extremely nice and welcoming people

lovely pool in courtyard garden

no hangers in the bathroom, no normal tea kettle or coffee maker, i haven't got a wifi password

breakfast is just a coffee and croissant in the bar. wifi signal was weak.

wifi was incredibly patchy and at times non existent, the shower was broken and sprayed water

restaurant and bar had huge selection of food and tapas

good wifi

the bar and restaurant were good and the staff friendly and helpful

well appointed bungalow. outdoor pool and flumes excellent. lots for kids to do.

own parking

levante bungalows are new, very clean, fully equipped kitchen, own parking space, and own barbeque

my kids loved mini golf and a huge indoor play park, and a small farm with animals

staff are not very nice at reception since we came an hour early and kids were hungry so started eating some

the gym

goede bedden, gym was niks, verder prima

wifi worked well, good breakfast

the amenities were great, pool, gym, sauna and also paddle court with rackets etc available at reception, no

stayed for 2 nights and couldn't sleep until 2am in the morning because people sitting in the bar were really

wifi and hot water pressure

wifi sucks

the wifi was also quite slow

good bar and breakfast

washing machine or laundry service could do with a small washing room

there is also a good kids zone in the reception

i didn't know that was a pet friendly hotel and hygiene was not the best because of

very small room as we were 2 adults 2 kids

there is also a good kids zone in the reception

gym is very poor quality, very little equipment (barely any)

kids under 6 enjoy a free breakfast

a gym is also available in the second building

wifi was slow at times.

elevator closes before you get in. no area for the kids.

they also offer a convenient and affordable laundry service

room, quiet and comfortable, and it probably had some of the fastest wifi of any hotel i stayed at in spain

wifi connection was working perfectly

wi-fi was unstable. breakfast wasn't good. food quality in the bar could be better

was not offered a wifi

dont give you an iron, you have to buy the whole laundry service to get an iron

due to the covid restrictions we could not use the spa or the gym

due to the covid restrictions we could not use the spa or the gym

breakfast was excellent and had plenty local produce , freshly squeezed oranges a choice of fruit ,

the bar and breakfast was good as well

the laundry delivery service was right outside at 2am and made all the noise possible

no laundry a bit ............

we arrived at midnight the staff were very nice. the breakfast was excellent.

no bar fridge

bar ran out of drinks every night & did not have any wine from friday & we left early on monday

the free wifi was reliable throughout my stay, and i enjoyed relaxing on the terrace in the evenings

they had a laundry facility and a gym, that would be nice

no fridge no laundry service

great location, friendly staff, good breakfast, nice pool to cool down during afternoons.

were generally helpful, they gave me a chair to work from, breakfast had good choices and the wifi worked well

free wifi works very well

i also called to ask if there was a laundry nearby and the lady that answered said she would call back but she

also we asked for laundry the first day and the say

beds too hard.ridiculous laundry prices!!!!!

outside was extremely noisy (school kids, non soundproof windows) low water pressure (i can go #1 stronger than

good location bar area not very nice but for city centre hotel reasonable price

wish they could have included breakfast in the hotel price

place with fantastic pool, gym and lovely staff

room was nice; pool area and outside bar was excellent.

they had a class of kids who was playing tennis/ swimming in the pool, and they where making a lot of noise

no british channel limited evening menu in the bar having to pay for the safe

the floors were broken, bathroom was crusty looking, and the wifi just straight up didn t work

there was a issue with the wifi and staff tried to blame on my latest iphone

i was surprised we had to pay more for the pet

good to be accommodated with the pet for a small cost

wifi is

everything about the hotel is amazing - lovely staff, swimming pool

pet friendly - pet friendly rooms cost the same as a regular room but are horrible, old furniture

basically no wifi in my room. big problem when you don t have it on your phone

area was too small and basic and there was no direct access to spa pool area in basement without having to walk

staff are really nice, and the room and wifi excellent

kids beds could be a bit bigger.

tv image was really bad and wifi very unstable

location was great, room was fantastic. kids love it.

the staff left a note with a small present for kids during the night when the three wise men come

no free wifi

i'm not sure if our room was next to generators or laundry room or aircon units but horrendous rumbling noises

breakfast was nice, and the staff was super friendly, especially to kids

-friendly staff -comfortable & clean, with air conditioning -good wifi and tv

help your self no room service chargeable parking no concierge

tv in the breakfast area catches kids attention

the option you have to avail only the laundry service of hotel and has a

short period for breakfast - laundry service didn't follow my recomendation regarding wash and press my

clothes can be given to the laundry service for a fee per item

we payed for 2 night and 2 rooms.at 12 am the wifi got cut on both rooms.

room & room service have small glitches: toilet paper was not added, consumed tea bags were not refilled,

we gave our clothes to the laundry, but the hotel lost them and refused to acknowledge the mistake

laundry prices were also expensive

understand that it is hard to get food anywhere at 1am, but room service is not 24/7 in this hotel (ends at 1

rooms -no kettle, -creepy bathtub design, designed for a nice fall after shower -spa etc

kids beds seemed very hard and upper bunk rail a little short

laundry service is very poor

this meant daily changes of wet towels whereas we would normally have saved that laundry if they could have

we had to send laundry out to have the clothes ironed

room was large but missed basics such as laundry bag or iron

no iron, or ironing faculties, only paid laundry

within walking distance to supermarkets and coin laundry facility

room but over cluttered - the room had a large spa bath which looked enticing but closer inspection revealed

don't think the hotel is 4 star hotel because it doesn't offer any other services like spa or anything else than

many other guests, we found the glass doors in the rooms heavy and not practical with kids

very spacious and has a kitchen, mini fridge and microwave

swimming pool is very small and at the terrace they don't serve any food.

there is no information about breakfasts, byke and scooter renting, spa, room service menu in the room

lack of choice from room service as we arrived late at night

the roof top pool and bar was a hit with our kids

roof terrace, small swimming pool, small gym

no irons available to borrow, only a laundry service

there is a laundromat across the street which was great because the cost of guest laundry in the hotel was

staff very helpful with local information, printing off flight tickets and late check out

and pool were amazing specially now during summer, staff was also very nice and room service was

location is perfect, the breakfast offered a great selection and the wifi was rather good all through the hotel

also, a couple of times when we ordered bar snacks, there were hairs on the food

wifi was not existent in any of the rooms so we had to work from downstairs and the aircon wasn't

out of order turkish bath, limited room service menu

even when we had a couple of glasses from the bar they were never taken out when our room was cleaned

examples: no room service, since the hotel is overloaded with orders

the facilities listed stated there was a laundry service and there wasn t , whilst a minor inconvenience and

it was clean and friendly. very nice staff and easy to bring your pet.

the wifi was also spotty and went out completely one night (which was after 9pm so nothing could be

pet friendly bear in mind that there's a supplement for pets, it's not well showed when

soap/shower gel, kettle with tea, filtered water available for free, tv (didn't really use it), wifi was good

curved toiletries didn t smell nice restaurant closed service minimal - didn t even drop laundry put in back

room service was not as it should be in a 4* hotel: no or only irregular replacement of used goods

poor gym. although not really important.

the only downfall was the gym which had only one pair of dumbells, no weight machine and a few cardio options

very helpful staff. good fridge and wifi. very convenient location.

if you need laundry, there are many around, just few minutes walk

laundry service was good albeit somewhat expensive

great choice for breakfast

and careful staff, from the ladies on the floor, to the receptionists and the waitresses at the bar /restaurant

mini bar was well stocked and room service was fast and delicious

limited menu and opening times of rooftop bar compared to expectations from description.

the 9th floor bar / cafe / restaurant is excellent

the breakfast and evening bar food was pricey

location was great right in the the middle of the shopping, we loved the view from the bar, but felt the bar

unfortunately, the roof top bar wasn t open on the nights we stayed

fitness centre was not great even for hotel gym

location bar and terrace

liked the location, very clean, the gym was small but enough to keep exercising while in a business trip

the reception staff speak excellent english and the bar staff were kind and thoughtful especially on our wedding

no pool and the bar closed at 11pm

they didn't have a laundry iron in the whole hotel. ud83eudd26ud83cudffc

location of our room was next to the laundry room / shoot so there the people working there sounded as if they

asked for an iron but they didn t have one and the laundry service was already closed

of my items of clothing got taken with laundry and was never found and nothing was done about it to reimburse

they told us they had a laundry service, however that wasn't in service as it was sunday

no laundry machine

the wifi works well

the central location and immaculately kept rooms. good free wifi

we had a lovely room with a balcony , very comfortable , daily room service which kept the room spotless

staff was also very accommodating and managed to confirm my early check in request

smell of laundry

staff clean room and bathrooms location was good, but not right in the centre of old town wifi was strong

because the kids like harry potter, i asked for that room in advance via booking

nice personal, great location if travelling by train, close to sights in the city center, kids liked the star

free mobile wifi and kids 'package' (stroller, bag, etc

sent lots of items to the hotel's laundry and one of my tops returned totally shrunk, it could not fit a 5 years

no proper laundry service , i

because of covid, the restaurants were closed in town so 3 of the 4 nights we had room service

early check in not accommodated even though this was requested at time of booking

wifi is good though so maybe bring a laptop or macbook and watch films on that

small pool area

lovely hotel, great location, friendly helpful staff. really nice pool and rooftop bar.

were having some wifi issues during our stay

very friendly, great location, beautiful art deco features, comfortable bed, wonderful rooftop pool & bar,

wine list and limited room service menu

fresh towels are provided daily, and the room service is excellent

a guest laundry facility

inexpensive laundry service

appreciated the fact that there was a laundry, right next-door where we could wash our clothes and, as a bonus

the staff were friendly and helpful, and the breakfast and wifi were very good

comfortable bed, clean bathroom, fast wifi, decent temperature, and spacious room

everything was perfect especially the breakfast

nice vibe in downstairs bar

ceiling height is so high (which is great) but i was cold for several hours on my first night the gym is nice

the rooftop bar was undergoing repairs

room service food was below

beautifully decorated and bar with exquisite cocktails

comfortable and services within it such as, shower, coffee facilities, tv, air-conditioning and wifi are relatively

maybe a gym can be a bitter bigger.

room service took 2 hours to bring a drink

limited information from. staff about laundry services. please provide a sign

breakfast was basic although appropriate for the price

nice breakfast

breakfast was fine but eggs or meat could be included so not really a negative

wifi didn t work, no sockets near to the bed, weak water pressure

think if they had laundry facilities - it s would be beneficial for travelers especially in the old town

noisy with pipe work, for the 4th floor, then was woken pre 7am with the laundry

maybe you could add more menu for breakfast

fine location, very friendly staff, perfect wifi

very kind staff, comfortable room and delicious breakfast