breakfast could be a bit better but as it was sunday in november, a quieter time.

it not allowed in bar or restaurant and in reception must be on a short lead so if you want to eat or drink

very nice breakfast buffet

even though it is pet friendly you couldn't take your dog into the cafe

in the bar very good

close to good food, public transport, supermarkets and laundry

laundry facilities were nearby and easy to use

location, attached cafe. wifi and pet friendly. car parking safe and secure.

then we read it was pet friendly and got another charge

comfortable bed, good wifi connection, and friendly staff

ample parking onsite

had to be booked in advance for solo use, quite nice really as i got the entire area to myself- pool, steam room

light room with a beautiful view balcony in the shade pool and spa staff very helpful and friendly and sorted

free underground parking available, and a quick drive to the city centre

spa access needs to be booked, not included as standard. otherwise a 30 extra for day access.

was not able to send out laundry, however the staff helped me find a laundromat down the

no complaints. had they offered overnight laundry service that would have been a dream.

no laundry ability

services are poor (no laundry, no smart tv, ac

no laundry service,no room service a bit strange as for a 4 stars hotel

hotels could take laundry when you check in and return when you check out- didn't find option for continental

hotel could do with having a residents bar selling hot and cold drinks

expensive but worth it with juliet balconies and the gaucho tapas bar just down the street

pool and gym, it s far. the wifi doesn t work well

no restaurant or room service

they have a lounge area on the first floor you can use and a small gym

the wifi was rather slow.

wifi was very slow and i was often cut off

the room was comfortable, with a very good bed and reliable, fast wifi

- gym is incredibly small but decent

express laundry service for camino pilgrims

there were no laundries in town and she offered to do our laundry and didn t charge us

couldn t do laundry service after i arrived in early afternoon

was sunday the laundry service was not available reception girl looks little like a replacement monday reception

no laundry service. common in many spanish hotels. but a laundromat very close.

the spa was not accessible because of repairs.... there was no laundry service

com such as laundry on site were not true

didn't appear to be any laundry service and nowhere to hang hand washed clothes

not much really. wifi was a bit touch and go.

location right on the vino, the pilgrim meal was very good, and the spa was amazing and caught me by completely

early check in and late check out - wifi worked great - friendly staff - manager arranged for our valuables to

perfect location. great for kids

our bags would have been nice between check out / train departure, however a late check out was granted

location of the hotel is excellent, situated in the old town and just a few minutes from cafes, bars and site

of the bar staff weren't hugely helpful/patient when we tried to order in our poor spanish - others though

wifi in our room was too weak to be useful and the staff was largely unconcerned even when i told

wifi was weak at best and only worked if you sat at the desk or, better yet, on the chairs in front

choice at breakfast was very limited

great breakfast downstairs. then step away from casco viejo

in the city center, bar below the property but it was still very quiet in my room, ac was great

no ability to do laundry.

laundry facilities unless staying for 2 nights

there was no door tag to either request or decline room service, so basically when the cleaning staff

working wifi

they provide room service which was much appreciated

wifi went off at 7am and i hadn t worked out my directions

check in is somewhat hard for pilgrims who don t have internet or wifi service on the camino

option to pay cash was not available, wifi was not reliable.

wifi kept dropping on my different devices soi just tethered from my phone.

small room and the wifi was bad

it was close to many restaurants and a laundromat to do laundry

they even did my laundry for 5 and had it folded on my bed

no where to go laundry

nothing special about breakfast, it should be more diverse. wifi is weak, needs improvement.

wifi was slow. it would be nice if there was a refrigerator and a coffee kettle.

says pet friendly but should say we tolerate dogs at an exorbitant price ( 25 for 1 pet) and make you

the wifi signal is not so stable

lot of extra prices, pet friendly (but needed to pay extra), parking (but needed to pay extra)

hotel gym needs updating of free range weight equipment.

the hotel has a bar

there was also no fridge in the room and no options for laundry/dry

location is far out of city center and they didn't have laundry services

the only positive is it has a supermarket and laundry next door

basic gym (mostly dumbbells-good range of weights though)

cleanliness, location, parking

efficient check-in and check-out, prompt responses to requests, efficient laundry service, well stocked bathrooms

we have stayed at, we had nevertheless hoped we might be able to have a drink and a bite at the bar - but sadly

areas downstairs however there are lots of parks on the doorstep and as the room was spacious and room service

the kids only for a sheet to sleep under

suite that we stayed in was great for our family, the bathroom was especially lovely and the kids loved the

everything except confusing instructions for laundry service.

gym was good expensive but ok for san fermin

wifi would sometimes disconnect.

pros - breakfast buffer, bar on ground floor, in the city. shampoo and soap were good.

clean, newish room, good tub, very nice staff, accommodating for bicycle storage, gym, good breakfast (served

no gym

gym, bar and 24-hour reception

last time there were some kids who decided the 5th floor at 3 in the morning was a good gathering place to have

the staff is excellent, breakfast is amazing, gym facilities are great

bar tender and front seat staff were wonderful

there is no laundry service at the property

location is good with pet.

location good for kids park opposite

can eat for a very good price and my favourite part was that it has an agreement with a nearby gym and one can

pet friendly and opposite a park and free on-street parking. good breakfast.

parking for our car was easy, just outside of the hotel, this must be one of the best places in

location bad no food unhelpful staff bad wifi

was traveling with my kids and the bathroom didn't have a door only a partition it was uncomfortable

nice breakfast and free parking

a bar a bit of a walk

maid accidentally mixed my pants in with the laundry and they never found them

its a great hotel for visiting city , 8 euros in taxi. good secure parking.

ate in bar which was pleasant but not exactly what we had planned

we had some drinks one afternoon sitting outside the bar and so cheap at 2

threadmill in gym broken

of self laundry facilities

wish there was a laundry machine or service.

modern hotel. clean and helpful front desk. great laundry service on weekend.

the bar area could have been more comfortable.

breakfast too late. the bar is soulless. no tea making / coffeee facilities in room.

great breakfast, fantastic rooms with secure parking for the motorbikes.

nice size rooms and breakfast fab

aircon, great breakfast, great front desk staff, good bar selection, comfortable beds, great shower

only fault was the coffe machine at breakfast but everything else surpassed expectations

clean,friendly staff excellent breakfast

no laundry on property

clean , comfortable, great beds, really great gym, sauna and hamman

expecting the bar and restaurant to be open

advertised on booking.com as having a gym and sauna but these were closed.

the room also had a safe and mini bar

would have been nice to have a swimming pool

free parking, although the lot was always pretty packed

secure parking

wifi bit in and out but that was about it.

we were also on the third floor and couldn't connect to the wifi, which could have been better

the staff are truly pet friendly and always make a fuss of the doggies - checking in, having dinner or breakfast

never used the spa as we are one night stayers coming to or leaving spain

breakfast excellent room service

there are new ev charge stations but due to a technical problem there were not connected when we were there

gym wasn t a gym

there is an ev charger in the underground car park. you can book & pay to charge up overnight

breakfast plentiful but limited choic

ease to autoroute, parking secure, good food, pet friendly

ease of access to motorway and bar and restaurant facilities close.

excellent location and very clean. perfect stop in order to travel back to england. pet friendly

no laundry service

we ended up having to walk more than 10 minutes to the nearest bar just to get something to eat and then come

room service was a godsend (and pretty good) considering we needed to go to bed while the local

spacious , cleanness was good and the staff was very friendly and the gym was very convenient

my stay, i was very disappointed that neither the cafeteria, the restaurant, nor room service were available

parking was readily available

the staff was nice, the fact that they have their own parking just outside a great advantage

money for the rooms yet you can't make a cup tea because you don't have a kettle or access to the kitchen

remote and calm place. large rooms, comfortable bed. easy parking.

parking plentiful and if you have lots of baggage then able to park outside the door to unload

also really helpful the guy, that used to be a cook, at the bar giving us restaurant tips to check in pamplona

the restaurant and bar was pretty good ok apart for

good sized room. ample parking. bar and restaurant provided.

good sized room. ample parking. bar and restaurant provided.

the aircon didn t work and the view looked straight into the laundry room

request upon booking not attended, people bagging the doors and talking loudly in the hallway, kids running

wifi very poor in bedrooms when told it was available in the room

pet friendly

i had to ask about the wifi password which was on the card for the room, but it doesn't say that and wasn't

the location. it was very clean. the free parking was excellent.

there is also a restaurant + bar (one of the only ones in town) and they serve lovely hearty meals in the

lovely evening meal on the terrace. great view from the room. good wifi.

loved the locality and the swimming pool area

having booked dinner was told they weren t opening swimming pool so very inconvenient

the location was superb, the room very comfortable and clean and pool was a bonus.

very basic, shower power an dribble and shower curtain clinging to body, with only solid shampoo bar and soap

parking lot a little tight but really not that big of a deal given the place and other plusses of

on-site parking pet friendly value for money

rooms with a beautiful view, location, free parking

close walking to downtown .. parking for car

lift, wifi connection in the room unusable, small room

very welcoming staff, excellent room service and very quiet rooms.

pet friendly

the wifi did not connect

lovely room but wifi a bit hit and miss

the shower in the spa bath squirted all over the floor and for one of the nights, we had no mini bar even though