good sized room. ample parking. bar and restaurant provided.

good sized room. ample parking. bar and restaurant provided.

the restaurant and bar was pretty good ok apart for

also really helpful the guy, that used to be a cook, at the bar giving us restaurant tips to check in pamplona

the aircon didn t work and the view looked straight into the laundry room

pet friendly

wifi very poor in bedrooms when told it was available in the room

i had to ask about the wifi password which was on the card for the room, but it doesn't say that and wasn't

request upon booking not attended, people bagging the doors and talking loudly in the hallway, kids running

everything is nearly new, there s ample parking, the staff was always friendly and the bed was the most

free parking in hotel car park and lots of room

parking plentiful and if you have lots of baggage then able to park outside the door to unload

two bedrooms with great views, two modern bathrooms, a large livingroom, fully equipped kitchen (including

money for the rooms yet you can't make a cup tea because you don't have a kettle or access to the kitchen

the receptionist was extremely helpful, there is a nice bar area outside

great cafe/ bar good food at reasonable

places in spain, your pet can stay in the room with you, but also walk around and go in to have breakfast as

excellent choice at breakfast.

secure parking and free wifi

great breakfast, fantastic rooms with secure parking for the motorbikes.

breakfast was in keeping with the standard buffet offerings of comparable establishments, yet the

nice size rooms and breakfast fab

good spread for breakfast

no bar as such no evening meal as it was friday night???

maid accidentally mixed my pants in with the laundry and they never found them

little gym was ok enough to help you work out

we also appreciated the secure parking and the hotel s convenient location, which made getting around super

we had some drinks one afternoon sitting outside the bar and so cheap at 2

wifi connection need to be improved

the staff were excellent location to buses into town cleanliness car parking

there is also a small gym on top floor

wifi sound proofing

very clean and car parking.

wifi was so bad

no laundry service

room service, forgetting , soap, bathroom foot towel, not welcome free water bottle

no dinner restaurant the bar was open with a very dining limited menu.

bar no restaurant

spacious , cleanness was good and the staff was very friendly and the gym was very convenient

everything except confusing instructions for laundry service.

pros - breakfast buffer, bar on ground floor, in the city. shampoo and soap were good.

wifi would sometimes disconnect.

good strong wifi

gym was good expensive but ok for san fermin

wifi wasnt great

we used the gym which was great and accessible

staff, excellent beds, huge shower, nice bathroom, air conditioning works perfectly, great wifi, huge wall

lovely view, nice coffee in the room, gym was great too

no gym

there is no laundry service at the property

and a 15 charge for a pet

very friendly and helpful reception staff. clean facilities. nice bar and restaurant.

wifi almost didn't work in the room (2nd floor), i used mobile data.

the staff was very nice, they have great facilities, a near by gym that you can access

option to pay cash was not available, wifi was not reliable.

wifi went off at 7am and i hadn t worked out my directions

i like the online check in and late check out. good location

wifi kept dropping on my different devices soi just tethered from my phone.

attention to detail by room service personnel evident

no ability to do laundry.

laundry facilities unless staying for 2 nights

the room service breakfast was great

great location, friendly helpful staff, nice rooms, fast wifi.

hotel is very clean and beautiful, restaurant and bar has very nice food

- gym is incredibly small but decent

they have a lounge area on the first floor you can use and a small gym

wifi was very slow and i was often cut off

the room was comfortable, with a very good bed and reliable, fast wifi

the wifi was rather slow.

modern hotel. clean and helpful front desk. great laundry service on weekend.

of self laundry facilities

wish there was a laundry machine or service.

the wifi not having password was not allowed in my computer due to lack of proper safety

good wifi.

efficient check-in and check-out, prompt responses to requests, efficient laundry service, well stocked bathrooms

not a lot of desirable options for room service food. at least for these two americans :)

the wifi did not work well.

ordered room service one night and was not impressed by the food, especially considering the steep prices

wifi is slow even paid tariff. many technical issues with establishing connection itself.

attention to detail as always from the attentive and friendly staff, perfectly covid safe, room service was

says pet friendly but should say we tolerate dogs at an exorbitant price ( 25 for 1 pet) and make you

staff unable to connect me to wifi - not a big issue for me

from the doorman, the reception staff, the restaurant staff, the bar staff, and even the cleaners were exceptionally

great location lovely bar and restaurant

no laundry service. common in many spanish hotels. but a laundromat very close.

need laundry facility. more information. city map as minimum.

laundry service was already finished for the day even though we arrived around 3pm

there were no laundries in town and she offered to do our laundry and didn t charge us

couldn t do laundry service after i arrived in early afternoon

super location staff bar and food.

wifi was weak at best and only worked if you sat at the desk or, better yet, on the chairs in front

wifi was free

comfortable, nice room with balcony, great atmosphere, nice bar and food looked good

breakfast staff wasn t the friendliest but can ignore that and would stay again.

very central - nice bar at the front. helpful and friendly staff

- the hotel looks to be fully accessible with lifts for the few steps at the entrance and to the bar/cafe too

early check in and late check out - wifi worked great - friendly staff - manager arranged for our

our bags would have been nice between check out / train departure, however a late check out was granted

good location, good clean spacious rooms and pet friendly.

hotels could take laundry when you check in and return when you check out- didn't find option for continental

room service after -11pm

everything, from the delicious gotas de mayfer ambient scent to the chicken broth at midnight room service to

pool and gym, it s far. the wifi doesn t work well

is real nitpicking, but there was no bar or restaurant (lots of good ones in walking distance) in spite of

spa access needs to be booked, not included as standard. otherwise a 30 extra for day access.

great parking

schedule yourself for the spa and a massage to get a full restart for the next adventure on the camino

the bar food is also excellent and good value

i would suggest to improve the gym equipment: fix some machines and provide heavier weights.

com such as laundry on site were not true

didn't appear to be any laundry service and nowhere to hang hand washed clothes

the spa was not accessible because of repairs.... there was no laundry service

room, very small, no space to place anything in the bathroom, very small wardrobe, very bad wifi

basement spa was a great little retreat after a long day walking the little lanes of the old town

no where to go laundry

it was close to many restaurants and a laundromat to do laundry

they even did my laundry for 5 and had it folded on my bed

wifi was decent

wifi weak and inconsistent

services are poor (no laundry, no smart tv, ac

no complaints. had they offered overnight laundry service that would have been a dream.

no laundry service,no room service a bit strange as for a 4 stars hotel

was not able to send out laundry, however the staff helped me find a laundromat down the

no laundry ability

close to good food, public transport, supermarkets and laundry

laundry facilities were nearby and easy to use

wifi

location, attached cafe. wifi and pet friendly. car parking safe and secure.

beds very clean, good wifi connection, friendly staff.

the only positive is it has a supermarket and laundry next door

location is far out of city center and they didn't have laundry services

there was also no fridge in the room and no options for laundry/dry

cleanliness, location, parking

attached bar with pinchos with very reasonable prices covered parking was very good.

would have been nice to have a swimming pool

hotel was out of town but bus stop was outside hotel or drive to parking just outside city

from the easy check in, the great restaurant bar and very helpful over all staff here

the wifi was excellent and free

the attached tapas bar provides excellent snacks and drinks at a ridiculously low price

very helpful staff,cannot do enough for you,the guy at breakfast was very attentive

dogs are permitted, but there are rules meaning you may not leave your pet alone in the room, and you need to

location was easy to get to and there is outside parking in lit areas so felt very safe, very pet friendly with

breakfast could be served earlier, we did not eat breakfast here as it was only served from 7am.

travelled with dog, so had room service food. great.

no laundry on property

one guy only working the bar & taking and serving food orders

the wifi only worked in the lobby area

sauna and a small gym

the room also had a safe and mini bar

breakfast excellent room service

there is a spa available for extra cost

you can now take you pet in with meals, to a designated area

would be nice to take the dog in the bar area, but they happily served us just in the reception area which was

lovely breakfast and comfortable beds. access to an ev charger

we went to the terrace bar twice but no one was there to serve us, so we left

although advertising bar with snacks open, it was only on reception.

was on the edge of everything, and the main bar was closed on arrival (it was late afternoon), but we found a

the bar staff spoke english and were very helpful

surely room service would have been better than potentially infecting your staff and any other guests