wifi was slow

ended up ordering room service which was not available til 9pm

they offer underground parking without extra cost if the exterior parking is full

free parking, nice restaurant, comfortable bed

the tapas bar was excellent.

no laundry on property

nice bar area

that on arrival we were informed restaurant and bar were closed due to a saints day should have been informed

expecting the bar and restaurant to be open

the room also had a safe and mini bar

wish there was a laundry machine or service.

modern hotel. clean and helpful front desk. great laundry service on weekend.

of self laundry facilities

gym is a short walk away

the bar area could have been more comfortable.

efficient check-in and check-out, prompt responses to requests, efficient laundry service, well stocked bathrooms

not a lot of desirable options for room service food. at least for these two americans :)

size room accommodating pet

the menu for room service didn't have any prices.

the language was an issue and the kids burgers weren't cooked through and they came one every 15 minutes

there is no laundry service at the property

hotel was quiet and pet friendly

the staff were very nice; you get a fob to workout at a nearby gym which was a bonus for me

local facilities were good with plenty of bars and eateries as well as the hotels own bar and restaurant

the staff was very nice, they have great facilities, a near by gym that you can access

gym, bar and 24-hour reception

nothing really bar had a limited choice, but service was top notch

last time there were some kids who decided the 5th floor at 3 in the morning was a good gathering place to have

the bar was fair priced and had good beer.

good breakfast, good gym

everything except confusing instructions for laundry service.

gym was good expensive but ok for san fermin

pros - breakfast buffer, bar on ground floor, in the city. shampoo and soap were good.

food in the bar was very tasty and reasonably priced

good strong wifi

location is far out of city center and they didn't have laundry services

the only positive is it has a supermarket and laundry next door

there was also no fridge in the room and no options for laundry/dry

charges for secure parking

pet friendly dog

there are new ev charge stations but due to a technical problem there were not connected when we were there

top 4 star hotel with a 5 star reception nice room,good beds,excellent breakfast and super staff

we ordered room service and had a very good meal at a very reasonable price

they gave him such a warm welcome with bowls and a bed in the room, treats and even a dog room service menu

staff was all very kind to my dog and me. food was great and hotel is very nice. okay gym

no laundry service

the bar was small and very expensive

spacious , cleanness was good and the staff was very friendly and the gym was very convenient

room service, forgetting , soap, bathroom foot towel, not welcome free water bottle

very comfortable nice staff, room service

they even did my laundry for 5 and had it folded on my bed

no where to go laundry

it was close to many restaurants and a laundromat to do laundry

it had a bathtub, bediet, tv, wifi, it was clean, nice big windows, great breakfast, it was perfect for me

wifi weak and inconsistent

a lovely room inside a gorgeous property, the wifi never quite made it up to our 7th floor room

only 2 elevators. gym need improvement.

attention to detail as always from the attentive and friendly staff, perfectly covid safe, room service was

and the only way to adequately cook it was to open the window, which then let it street noise; wifi was also

great pool very chilled

wifi wasn t very good and failed for about 2 hours

early check in and late check out - wifi worked great - friendly staff - manager arranged for our valuables to

of the bar staff weren't hugely helpful/patient when we tried to order in our poor spanish - others though

i was welcome for an early check in

toilet seat loose in 308, wifi very weak... kept shutting off.. 1-2 bars max in room 308.

per coffee too

there was a restaurant and bar downstairs and breakfast was option also

had a small veranda you could see down the busy street

wifi a bit spotty...adequate for most purposes.

good wifi on the top floor

no laundry service,no room service a bit strange as for a 4 stars hotel

was not able to send out laundry, however the staff helped me find a laundromat down the

services are poor (no laundry, no smart tv, ac

no laundry ability

no complaints. had they offered overnight laundry service that would have been a dream.

didn't appear to be any laundry service and nowhere to hang hand washed clothes

the spa was not accessible because of repairs.... there was no laundry service

com such as laundry on site were not true

there is no information about room service and the fridge only has 2 bottles of water in it

the sky bar was closed and seemed to be a store room now

attention to detail by room service personnel evident

wifi went off while we were out for dinner and we found this out once we were in bed so we tried to

also had all of the basic facilities we needed including a fridge, kettle, coffee maker, safe and wifi

check in is somewhat hard for pilgrims who don t have internet or wifi service on the camino

wifi kept dropping on my different devices soi just tethered from my phone.

hotels could take laundry when you check in and return when you check out- didn't find option for continental

hotel could do with having a residents bar selling hot and cold drinks

the bar and restaurant were closed, but then it was easter weekend and there were lots of celebrations

everything, from the delicious gotas de mayfer ambient scent to the chicken broth at midnight room service to

room service after -11pm

laundry facilities unless staying for 2 nights

no ability to do laundry.

room is clean and good wifi

the wall in front of my window, i could not see the sky. wifi was missing

love the room service

laundry service was already finished for the day even though we arrived around 3pm

need laundry facility. more information. city map as minimum.

there were no laundries in town and she offered to do our laundry and didn t charge us

was sunday the laundry service was not available reception girl looks little like a replacement monday reception

no laundry service. common in many spanish hotels. but a laundromat very close.

wifi was very slow and i was often cut off

the room was comfortable, with a very good bed and reliable, fast wifi

very nice comfortable hotel in a good location. wifi ok

- gym is incredibly small but decent

the wifi was rather slow.

parking for our car was easy, just outside of the hotel, this must be one of the best places in

having the gym was a bonus

needs more parking.

there is also a small gym on top floor

very clean and car parking.

to find swimming g pool -need more signs pointing where to go

the room service meal was awful and there was very little choice

had to be booked in advance for solo use, quite nice really as i got the entire area to myself- pool, steam room

stunning room, friendly staff, good pool

for us travelling with kids we would have liked more kid friendly food.

laundry facilities were nearby and easy to use

close to good food, public transport, supermarkets and laundry

pet friendly, room with terrace and aircon.

then we read it was pet friendly and got another charge

breakfast was simple tapas in bar nextdoor,garage for motorcycle.

maid accidentally mixed my pants in with the laundry and they never found them

30 pm, but the bar (inside and outside) is very pleasant to sit and have a drink until then

comfortable bed and lovely big room our dog loves the lift and was welcomed by everyone good room service menu

was good, from the check in, free parking, wi-fi

they offer secure parking which is

hotel is conveniently located just off the autovia, so handy for our one night stop over breakfast was lovely

breakfast was in keeping with the standard buffet offerings of comparable establishments, yet the

thin walls. there was a lot of noise. there were a bunch of young gymnasts staying at the hotel.

that the bar closed at midnight

breakfast was excellent

easy to find secure underground great wifi good choice of breakfasts but coffee not great.

it not allowed in bar or restaurant and in reception must be on a short lead so if you want to eat or drink

breakfast was not the best quality, and slightly dull.

very spacious rooms. well equipped. good value bar and restaurant.

the evening meal was brilliant and the cost of food and drink in the cafe bar was superb

very good breakfast, hotel in ideal location.

staff were very helpful and the breakfast tostado was delicious

places in spain, your pet can stay in the room with you, but also walk around and go in to have breakfast as

large pet friendly room with confortable beds

we had breakfast which was very good & generous for the price

parking was readily available

the staff was nice, the fact that they have their own parking just outside a great advantage

money for the rooms yet you can't make a cup tea because you don't have a kettle or access to the kitchen

remote and calm place. large rooms, comfortable bed. easy parking.

parking plentiful and if you have lots of baggage then able to park outside the door to unload

also really helpful the guy, that used to be a cook, at the bar giving us restaurant tips to check in pamplona

the restaurant and bar was pretty good ok apart for

good sized room. ample parking. bar and restaurant provided.

good sized room. ample parking. bar and restaurant provided.

the aircon didn t work and the view looked straight into the laundry room

request upon booking not attended, people bagging the doors and talking loudly in the hallway, kids running

wifi very poor in bedrooms when told it was available in the room

pet friendly

i had to ask about the wifi password which was on the card for the room, but it doesn't say that and wasn't