the aircon didn t work and the view looked straight into the laundry room

pet friendly

wifi very poor in bedrooms when told it was available in the room

i had to ask about the wifi password which was on the card for the room, but it doesn't say that and wasn't

request upon booking not attended, people bagging the doors and talking loudly in the hallway, kids running

good sized room. ample parking. bar and restaurant provided.

good sized room. ample parking. bar and restaurant provided.

the restaurant and bar was pretty good ok apart for

also really helpful the guy, that used to be a cook, at the bar giving us restaurant tips to check in pamplona

everything is nearly new, there s ample parking, the staff was always friendly and the bed was the most

free parking in hotel car park and lots of room

parking plentiful and if you have lots of baggage then able to park outside the door to unload

two bedrooms with great views, two modern bathrooms, a large livingroom, fully equipped kitchen (including

money for the rooms yet you can't make a cup tea because you don't have a kettle or access to the kitchen

the receptionist was extremely helpful, there is a nice bar area outside

great cafe/ bar good food at reasonable

places in spain, your pet can stay in the room with you, but also walk around and go in to have breakfast as

excellent choice at breakfast.

secure parking and free wifi

great breakfast, fantastic rooms with secure parking for the motorbikes.

breakfast was in keeping with the standard buffet offerings of comparable establishments, yet the

nice size rooms and breakfast fab

good spread for breakfast

no bar as such no evening meal as it was friday night???

maid accidentally mixed my pants in with the laundry and they never found them

little gym was ok enough to help you work out

we also appreciated the secure parking and the hotel s convenient location, which made getting around super

we had some drinks one afternoon sitting outside the bar and so cheap at 2

wifi connection need to be improved

the staff were excellent location to buses into town cleanliness car parking

there is also a small gym on top floor

wifi sound proofing

very clean and car parking.

wifi was so bad

everything except confusing instructions for laundry service.

food in the bar was very tasty and reasonably priced

wifi worked well and there was even a minibar fridge in the room

gym was good expensive but ok for san fermin

wifi would sometimes disconnect.

nice bar area to relax in

despite the premium room rates, there was no bar service available to us when we returned to the hotel at 9

value, good bed good shower breakfast rate reduced to 8 on day of our stay good irish bar very close , good

the bar was fair priced and had good beer.

nothing really bar had a limited choice, but service was top notch

no laundry service

bar before 5pm which isn't great when you are a walker

very comfortable nice staff, room service

bar no restaurant

the bar was small and very expensive

wifi worked without any problems

small room and the wifi was bad

also had all of the basic facilities we needed including a fridge, kettle, coffee maker, safe and wifi

attention to detail by room service personnel evident

wifi went off while we were out for dinner and we found this out once we were in bed so we tried to

there is no laundry service at the property

location good for kids park opposite

friendly staff and nice clean hotel. local gym included is great. underground car parking.

acess to local gym and breakfast until 11am

the staff were very nice; you get a fob to workout at a nearby gym which was a bonus for me

the wifi was rather slow.

- gym is incredibly small but decent

very nice comfortable hotel in a good location. wifi ok

they have a lounge area on the first floor you can use and a small gym

the room was comfortable, with a very good bed and reliable, fast wifi

laundry facilities unless staying for 2 nights

no ability to do laundry.

early check in and room availability was really

really good and the service was great the food was excellent and of good quality also had a great bar and bar

you can walk outside and be minutes to a restaurant, cafe, bar or shopping

the room service meal was awful and there was very little choice

spa pool was fantastic but watch out for the slippery floor if not wearing the supplied slippers

classy hotel with spa which nevertheless managed not to feel at all exclusive

room service was a bit hit and miss

absolutely stunning hotel with secure motorcycle parking- exceptional!

express laundry service for camino pilgrims

laundry service was already finished for the day even though we arrived around 3pm

was sunday the laundry service was not available reception girl looks little like a replacement monday reception

no laundry service. common in many spanish hotels. but a laundromat very close.

couldn t do laundry service after i arrived in early afternoon

choice at breakfast was very limited

wifi was weak at best and only worked if you sat at the desk or, better yet, on the chairs in front

we did not have breakfast, just a nice coffee

o traffic, just people drinking in the bars/restaurants) room had double doors to the veranda so once closed

excellent menu of the day in the evening and good breakfast

and the only way to adequately cook it was to open the window, which then let it street noise; wifi was also

to be pet friendly but only allowed in room parking on site only if you reserve concierge just blanked us

wifi not good upstairs in my room. had to do my online work in the bar.

the pool wasn t open.

said it was a pet friendly hotel with plenty of parking

wish there was a laundry machine or service.

of self laundry facilities

modern hotel. clean and helpful front desk. great laundry service on weekend.

good wifi.

frosty bar staff

hotels could take laundry when you check in and return when you check out- didn't find option for continental

hotel could do with having a residents bar selling hot and cold drinks

no restaurant or room service

everything, from the delicious gotas de mayfer ambient scent to the chicken broth at midnight room service to

pool and gym, it s far. the wifi doesn t work well

location, staff and accompanying bistro/ bar ..

- staff, locality, an early check in - the restaurant was superb and it was clearly popular with the locals

good location, good clean spacious rooms and pet friendly.

location of the hotel is excellent, situated in the old town and just a few minutes from cafes, bars and site

i was welcome for an early check in

efficient check-in and check-out, prompt responses to requests, efficient laundry service, well stocked bathrooms

sooo rubbish, why do the hotel claim to be hotel pet friendly when in fact you are just allowed in your room

the wifi did not work well.

thank you ❤️ and my daughter 5 yo was happy to see “kids table” there was dishes and cups for kids and

had a one night stay as we drove to madrid from nl with our pet

com such as laundry on site were not true

didn't appear to be any laundry service and nowhere to hang hand washed clothes

the spa was not accessible because of repairs.... there was no laundry service

room, very small, no space to place anything in the bathroom, very small wardrobe, very bad wifi

basement spa was a great little retreat after a long day walking the little lanes of the old town

no where to go laundry

it was close to many restaurants and a laundromat to do laundry

they even did my laundry for 5 and had it folded on my bed

wifi was decent

wifi weak and inconsistent

services are poor (no laundry, no smart tv, ac

no complaints. had they offered overnight laundry service that would have been a dream.

no laundry service,no room service a bit strange as for a 4 stars hotel

was not able to send out laundry, however the staff helped me find a laundromat down the

no laundry ability

close to good food, public transport, supermarkets and laundry

laundry facilities were nearby and easy to use

wifi

location, attached cafe. wifi and pet friendly. car parking safe and secure.

beds very clean, good wifi connection, friendly staff.

the only positive is it has a supermarket and laundry next door

location is far out of city center and they didn't have laundry services

there was also no fridge in the room and no options for laundry/dry

cleanliness, location, parking

attached bar with pinchos with very reasonable prices covered parking was very good.

wifi was perfect

people, nice breakfast, easy parking, is so convenient, close to pamplona, i love their beds and furniture, the

we ate in the bar but because it is open to the public it was quite noisy

wifi super fast

the evening meal was brilliant and the cost of food and drink in the cafe bar was superb

restaurant staff wasn't happy to serve just kids menu so they sent us to the bar in terms the kitchen were the

the bar has tapas at a good price

the wifi was excellent and free

gym is small and ill equipped i got additional charge of 7

free parking, nice restaurant, comfortable bed

no laundry on property

one guy only working the bar & taking and serving food orders

the wifi only worked in the lobby area

sauna and a small gym

the room also had a safe and mini bar

breakfast excellent room service

there is a spa available for extra cost

you can now take you pet in with meals, to a designated area

would be nice to take the dog in the bar area, but they happily served us just in the reception area which was

lovely breakfast and comfortable beds. access to an ev charger

we went to the terrace bar twice but no one was there to serve us, so we left

although advertising bar with snacks open, it was only on reception.

was on the edge of everything, and the main bar was closed on arrival (it was late afternoon), but we found a

the bar staff spoke english and were very helpful

surely room service would have been better than potentially infecting your staff and any other guests

no bar though there was an overpriced vending machine

easy nicely decorated room and modern built medieval style small pool but very good to have a dip great medieval

bar wasn t open

the small outdoor swimming pool was clean and lovely for a quick dip to cool off

great swimming pool

pity the bar did not open until 20.00 and there was no bar on the lovely roof terrace.

100% wifi

parking for motorbikes in locked garage

there's no parking on site, but a free parking lot very close to the

we had an amazing dinner at the restaurant and a great big breakfast

ordered the room service breakfast, which was very overpriced and ended up coming without half the items

bed, crisp linen, great views, with plenty of extra cleaned/sealed pillows and not just wifi but also ethernet

would have been good to have some information in the room about facilities and for example wifi

dining room service excellent !! food equal.

creaky floor boards in room and unreliable wifi!

great location and had secure parking for our bikes in the laundry room

4) availability of secure parking space at reasonable cost (10 euro per day) 5) functional wifi included 6)

the tv didn't work and wifi was poor

unable to charge drinks at the bar to the room

everything else. the hotel was great and so the room. the only problem the wifi and tv