showers, ac, laundry

guest laundry not available due to renovation work.

are very friendly pool gets shaded by the building in the afternoon clean convenient location, surrounded by

stayed 1 night with my two kids to attend a sport event for my son

clean and staff are nice. great service and breakfast has options.

bathtub, on-site laundry

motel was very basic with updated bathrooms and did have on-site laundry

and if they have laundry room i wasn't unable to figure out where it

they got laundry on site microwave and vending

microwave in laundry room and is not working good you put your food and waiting for more than 10 minutes to worm

not far from restaurants and stores , laundry mat on corner

i m on the do not rent list because my head wrap made the pillow case dirty (maybe laundry detergent

the laundry room

the breakfast was very good

the breakfast was really delicious, and the staff was all so kind and attentive

the breakfast was good and convenient

parking and breakfast are included which is rare in la

all amenities are open gym, pool, laundry

reasonable cost for laundry

numerous features such as laundry facilities, a gym, a business center, and a 24-hour front desk

all the laundry, cleaning, and disinfection of our belongings had to be done by us, at our own time and

onsite laundry

accessibility to commercial places such food, laundry, freeway and churches.

at the hotel they said they didn t have one but the next day the maid had pushed one out of her laundry room

laundry on each coner auto zone and liquor store and a awesome mexican restaurant in front

of laundry on the stairwell a little tacky, and some deterioration on the building, but not something

i let him know i requested an early check-in

restaurant was closed as it was easter sunday and room service was extremely limited

no room service

everyone was amazing! from front desk to room service we had a great experience!

spa was so small that only a couple people can fit in it and some of the buttons on the elevators

should have a room service

t work so she moved me into the room right next to where the hotel staff works from and does laundry out of

stayed 3 days with no towels we requested and they said they are all in laundry , it was cold their heater did

wifi is very slow and intermittent and if you need to work from the hotel which i did, it is not a

clean and safe. clean pool. breakfast and coffee available. spacious rooms

the wifi was great; the shower was great; housekeeping was great; everything was very clean; location

usually have no issues when i stay here, except i usually rqst a room by the laundry rroom and never get it

it had lots of space and there's a laundry room available to use

clean comfortable, patio, laundry.

love that i am able to do my laundry via a laundry app that they have

family visiting with small kids

no laundry facilities

smallish bathroom. no laundry room. had to drive several miles for evening meal.

continental breakfast and late check out

the size and comfort of the rooms. wifi was also fast.

the free breakfast was great and it was comfortable sleeping there.

no laundry facilities on site for guests

staff were nice. guest laundry was handy for us. location good. room was fairly large.

place was quite and comfortable and at a good price and they have a heated pool and laundry

laundry room

they would not accommodate me with leaving the laundry open for an extra hour the last night we were there and

laundry room only on one floor.

laundry is a great convenience for families

laundry room could be bigger or have more on different floors

petty, but the carpets on the second floor look like they could be replaced

location, breakfast, everything was good.

i also loved the foot scrub bar in the shower

the bar and eating area personal were very kind and welcoming

we took two rooms and the hotel was accommodating enough to give us side by side and the kids had a lovely time

room clean and updated. nice lobby and gym.

house keeping team threw out my brand new underwear and one of my brand new gym t shirts

me where i was from and threatened me and cursed at me until i told him i was just getting some laundry out of

the bar attendant at edb - eat drink be was great - very thorough and very helpful.

small and secluded hot tub had loads of kids under 15 in it and the front desk said they do not enforce an age

steak salad from room service was exceptional! employees were friendly and helpful.

this was our second time staying here with kids and we enjoyed everything from the ambiance to the room service

room was very bland and looked as though it may have been a converted laundry room

the price was good for the room the parking was small but was able to manage

wifi was awfull almost no staff in the hotel you must register in another hotel (not so far (1

parking and location

beds are a little hard and parking lot is small but we still enjoyed our stay

dirty carpet floor no hotel lunch or dinner offered no laundry services

need laundry service.

didn t have laundry place i would like to wash some of my kids clothes

pool is small. kids not supervised. but overall pool area is set up nice.

the hotel was fine, breakfast like all other hampton inns, free wifi.

beautiful and comfortable space, pool very heated, shuttle to universal, on site laundry

my son loved the pool, and they had a full fitness center and laundry facility

highly recommend, nice restaurant, pool area, gym facility and laundry area

the nightly family film by the pool is a wonderful idea having a laundry room on site with complimentary

location, great amenities including laundry, great swimming pool area and the free shuttle to universal was a

laundry room did not work. staff said it did everytime and wasted a whole botle of soap.

laundry in hallway and exit area, ceiling in restaurant unfinished, hotel is older, it could use

laundry baskets in the hallway filled with dirty laundry

they have a laundry center, restaurant, and a bunch of vending machines on site

room was big, close to shopping and universal, felt safe and had laundry facilities open 24

fabulous & went above & beyond - incredibly friendly, helpful & even arranged for our laundry to be done

they brought me provisions, did my laundry, replaced my hair dryer, allowed me to extend my stay an extra night

good location near universal studios and easy drive to west hollywood and even pasadena laundry service provided

just need a self service laundry facility.

free parking and wifi

i like to have laundry facilities no

wanted to use the laundry facilities but there was nowhere to buy the liquids i needed on site

have ice machine and laundry room

laundry machines were not working properly, no computer was provided for customers to

friendliness of staff, laundry facilities, cleanliness

coin laundry on site

the pool, the ubication

didn t receive the wifi password even though i was only there for one night

wifi is terrible and at nights it s a noisy place because of people that live there

it s pet friendly and if you re traveling with your furry companion thats a plus

freezing and uncomfortable bedding and when i asked for another blanket i was told no one did laundry that

good stay, kitchenette, laundry, lots of food & shopping close by

when i went to use the laundry some of them were out of order

laundry facilities need a waiting area, but they're clean

price, great laundry room, clean nice kitchens in rooms awesome staff

friendly and helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room;

the bar and food was awesome

friendly and helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room;

safe, no bathroom cups, minimal toiletries, housekeeping only every other day, by request, weak wifi that required

patty at front desk accommodated us with an early check in

small parking

wifi, hair in the bathtub and torn bedspread are just a couple things that come to mind.

value rooms for smokers great air conditioning easy parking cool mood lighting mini fridge desk w chair big

up at 1 am by unruly drug addicts screaming in the hallways,my laptop hacked by the open free wifi in the first

room was quiet and clean. i liked the free wifi.

service hotel is very clean and has all the amenities needed from laundry to pool to computer and the staff is

cleanliness and breakfast and their laundry machines

it was very clean, quiet and safe, with ample parking

the staff was friendly, the breakfast bar amazing, with choices you don't usually see

cleanliness and breakfast and their laundry machines

i didn t like was that it didn t have any laundry amenities

no on site laundry

a pool bar and pool service- ordered a glass of wine from the downstairs restaurant and ended up

perfect set up for me and my 2 kids

the rooms were really nice!! super comfortable beds and the room service was amazing!

laundry not signposted and only one working washing machine

buffet was very expensive, only 2 laundry machines for the entire hotel and one was broken.

was happy it had self serve laundry facilities but it needs a few more machines

breakfast for almost 100 a day for three people - old furniture old fashioned amenities - 2 laundry machines

prices rather steep. breakfast extra cost. parking chargeable. no onsite laundry facilities.

i wish to have more washers and dryers in guest laundry.

also, it was a nice surprise to find out there is a laundry room on site to wash and dry clothes

they didn't charge an too much in the guest laundry

the breakfast was good and always full of food, they had coin laundry service and a

the breakfast was good and always full of food, they had coin laundry service and a gym

we enjoyed using the heated pool at the neighboring safari inn, and the hotel shuttle made getting around

you get the use the pool of safari inn across the road, same owner

bar and restaurant staff were neglectful and it was frustrating both times i was there

also wished staff would have told us we cannot change our pick up time with the shuttle as our wb tour ended

the shuttle driver was polite and on time

had to travel across the hotel parking lot just to get ice in the laundry mat

nice hotel. staff very friendly. room was clean with a small fridge. laundry room was handy.

very nice staff. laundry room has a microwave and rooms have fridge.

if you have a room near a laundry or maintenance room you will hear the door slamming even during the night

location, rate, rooms, parking and shuttle but also near to public transportation

it sounded like an uneven load of laundry on the spin cycle

staff were friendly, the bar looked nice but we didn t have the chance to check it out

room was great and breakfast was really good!!

the breakfast was fine

clean, fantastic customer service! and a delicious breakfast!

the end of the hallway seemed like it would be quieter, it was directly across from the hotel's laundry facilities

when i asked at the swimming pool and in the hallway they said they re out or doing laundry at 3 pm

says they have laundry facilities but they do not

the pool is not heated, only has snacks for purchase and no laundry facilities

the website stated they had guest laundry when we went to find it looked like a breakroom and housekeeping said

sheets smelled like they were fresh out of they laundry

no laundry that's why i picked it had no breakfast that's why i picked it air conditioning did not

) this hotel does not have a laundry room

no laundry service

however was very disappointed with wifi services

it had everything near it from whole foods, to a nice laundry mat to good restaurants, and great attractions

room was located next to what seemed to be the storage room/laundry room so there were some noises throughout

the location was great and the parking was convenient

felt totally safe to travel with just myself and my kids

facilities, comfortable room and great continental breakfast with your stay

spa was very exclusive and a premier experience

it was our anniversary- chocolate covered strawberries and sparkling wine, upgraded room, rose petals on the

the swimming pool could have been a bit warmer

pool area was just ok

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

laundry facilities (dryers) didn t dry my small loads for more than 2 hours and they were timed

nice big rooms, with kitchen

beds a bit uncomfortable and bathtubs would hv been nice for the kids to bath in

my kids had lots of fun

the hotel and room was clean, breakfast was good

friendly staff great location had a coffee shop laundry room, sauna, pool to me will be staying there again had

the guest laundry requires quarters but there is no change machine to acquire quarters, that made things

both buildings has a coin operated laundry room

elevator took forever, laundry damage my clothes, they never clean the room while we stay there i have to look

i appreciate the quiet studio room with bath tub and laundry facilities on site.

requested pool view, but the girl at the front desk was so rude and gave me the last room on the hall way

breakfast, excellent location, cleanliness and comfort for the whole family

we enjoyed the breakfast. it was one of the best we have ever had.

free full breakfast

the kitchen was great, but no oven made some things hard to cook

laundry needs to be dropped off before 9am, they will not pick it up in your room

no laundry facility

tried inquiring about getting in from laundry but had no response

we wished there was a pool and laundry facilities on site.

little more love for the gym

room size was great. it was great to have a guest laundry.

was so nice loved that we could do our own laundry

laundry dyer, even on high, took too long.

parking was $15, bartenders were slow because they were doing room service too, room service and 'restaurant'

do not try an order room service during dinner hours

breakfast no bar open being charged for parking $10

located clean and comfortable, gym and pool were great and well looked after, all the staff very friendly

the restaurant and bar not being open on the weekends.

the hotel does not have room service . food available horrible

was hoping for room service as i didn t feel well, but had to go downstairs to pick up my order

great to have onsite laundry to catchup washing too

was perfect, not only the room but the pool, the laundry, etc

everything, very clean and spacious room, lovely staff and get gym plus pool etc

didn't have shower gel which i prefer over bar soap and the included breakfast was terrible, and the tv was in

my kids and i waited forever to get our hotel room

modern setting and ambiance, rooftop pool, friendly staff, excellent restaurant (their milk bread and onion

great spa and pool

beautiful rooms, great views, amazing rooftop pool and restaurant, lively nightclub in the basement, and all

good restaurant and great rooftop bar and pool

the bar is worth spending a late night

laundry service was not collected and brought to your room.

breakfast too expensive for family with kids

pay for parking i'm woodland hills, no. outrageously expensive room service charges.

we loved sitting by the pool and having a delicious meal served to us poolside

do big hotels charge for parking and wifi and hotels like choice don't and include some free breakfast

this trip i met a newish addition to the team, nick - who was working by the pool, who had a bubbly energy that

i stayed in suite 66 overlooking the pool

room service was ok

room, gorgeous dining patio, amazing food and drinks. very quiet when the bar is closed.

the bar is great and comfortable with great service

laundry service was overpriced, took the entire day, and the clothes came back damaged and covered

there was an issue with my laundry service - chased up on it multiple times with no call backs, they ended up

laundry service extortionate

for that kind of price per night...self laundry

needs a self service laundry for people on holiday.

for laundry, parking, etc

the pool couldn't be used by kids at certain times - this info should have been made available at booking

no kids allowed to use the pool no restaurant only room service

nice pool. very nice room. we really enjoyed our stay

kids can use pool until 1pm

i had issues with the laundry service and some of my co-workers with hygiene in the room (insects and crocroaches

was lovely the location was great the gym was well equipt the rooftop pool and bar were amazing the service at

one had been beaten up by her customer and had scratches all over her body, she told our kids nanny that she�

we loved the quality of the hotel inside, the rooms, cool bar and the excellent breakfast

the bathroom is unreal & roof top pool

had to chase the staff a number of times on basic services like laundry collection, getting additional basic

laundry was very expensive $210 aud to have some clothes washed

no laundry facilities

the pool was insane and location as well

beautiful views from the rooftop pool/bar

the gym needs a renovation

at the bhh was perfect, we stayed for our honeymoon and they were so accomodation with an early check in and a

the spa and pool and the comfort of the loungers and room

perfect, we stayed for our honeymoon and they were so accomodation with an early check in and a late check out

pool is terrific

loved the bed, bathroom, gym and bar service (rooftop)

comfortable and modern rooms, excellent location, 24hr room service, housekeeping daily and staff are very

the spa was amazing! i loved the pool!

the steam room in the spa wasn't very strong and the shower pressure was not very strong

the pool was gorgeous and food and drinks were on point, will definitely stay

see touristy stuff (for the more active family members), and also have the amenities of home (laundry)

lost money in the laundry facilities for detergent, but no big deal

having guest laundry facilities a huge bonus - washing machine and dryer

i also liked that they have guest laundry that's reasonably priced

odor from the guest laundry room on g2-west parking garage does not give a good first impression

only complaint. room over the bar can be loud.

we attempted to call back room service about three times, and the line was engaged

heavenly bed, heavenly food and drink, heavenly pool area, friendly staff.... truly the best

room service good

wonderful location and the tower bar restaurant is terrific

rate is really expensive laundry is too expensive too the value paid compared to the service is not

sent a number of items to laundry, they returned burned & ruined

i enjoyed the intimacy and privacy of the hotel. the pools were nice for my kids.

the on-site gym is fully equipped and temperature controlled although you also have the benefit of using the

booked a suite to accommodate our family of four, two adults and two kids

24/7 laundry room availability was ideal since we would usually get back to the hotel late and would

com it says that there is a washer, and i was hoping to do laundry

breakfast was delicious and always plentiful

kids liked the pool

located next door to a bar with loud pounding music. sleep was not an option.

rooms are big and spacious there is a laundry in the property which makes it great for longer stays

the laundry was not functional

also needed to ask about guest laundry too

the wifi was atrocious. it would get 10's across the board except for this.

the bar was on point nice strong drinks

there is a laundry room with coined washing machine and dryer which is really nice

parking can sometimes be a challenge

breakfast was good/fulfilling

the parking was free, i felt safe, staff were nice.

breakfast was great

refurbishing half the hotel leading to noise and dust throughout the hotel 2/ 100$ for one bag of laundry

there were some errors in the bill, wrong laundry total, as well as restaurant bill

after a long flight from australia we received an early check in and choice of suites including an upgrade for

great location. amazing staff. great facilities. pool and gym were great.

beautiful, great room service menu, lovely staff & perfect location