there was a full kitchen and laundry facilities

good kitchen, laundry machines and a fridge, which is very convenient for tourists

appointed suite with kitchen and laundry facilities and beautiful interior

on a road trip and were looking forward to using the laundry machines, but they were really lousy - not a deal

we stayed in a suite, comes with full kitchen and laundry

i also liked that they have guest laundry that's reasonably priced

location, breakfast, parking, laundry, staff

has laundry machines and vending machines which are very convenient

having guest laundry facilities a huge bonus - washing machine and dryer

self service laundry

we had a delicious lunch out in the patio and enjoyed some pool time until our room was ready

the small pool , not enough spaces for everybody to lay down

pool was too close to the eating area, i had to go rambo 'fat man' at 6

service in the terrace bar was repeatedly really slow

staff was friendly and helpful. room service was great. room was very fun.

location, excellent room, big shower, very comfortable bed, excellent gym for a hotel

additionally, i found the room service charge hard to

roof top pool, bar and restaurant a highlight and staff super friendly and helpful

the pool was gorgeous and food and drinks were on point, will definitely stay

stunning property with a rooftop restaurant and bar with bird's eye view of la

rate is really expensive laundry is too expensive too the value paid compared to the service is not

sent a number of items to laundry, they returned burned & ruined

booked a suite to accommodate our family of four, two adults and two kids

the room, the bathroom size, the swimming pool, and the service.

- we've traveled with two kids (11 and 1 years old) and for each of them the hotel gave the small gifts (like

laundry was very expensive $210 aud to have some clothes washed

no laundry facilities

had to chase the staff a number of times on basic services like laundry collection, getting additional basic

wifi worked perfectly and the gym was clean and

the breakfast was a solid buffet the room was excellent nice small roof pool solid gym

location and guest laundry. concierge was friendly and helpful.

we appreciated the laundry facilites on site, and also the fact that there was a swimming pool

i also like the self-service laundry facility

laundry was a good addition, handy if you ve been travelling a while

laundry room on floor for guests

for laundry, parking, etc

no kids allowed to use the pool no restaurant only room service

my breakfast was delicious! sat at the bar by myself and had nice service and great food.

i would also recommend the smoothies in the room service menu

called ahead to ask if the gym was open and they said it was

there was an issue with my laundry service - chased up on it multiple times with no call backs, they ended up

laundry service extortionate

laundry service was overpriced, took the entire day, and the clothes came back damaged and covered

for that kind of price per night...self laundry

needs a self service laundry for people on holiday.

refurbishing half the hotel leading to noise and dust throughout the hotel 2/ 100$ for one bag of laundry

there were some errors in the bill, wrong laundry total, as well as restaurant bill

accommodated providing one room, on short notice, for me traveling as a single mom with 4 kids

front-desk staff felt inexperienced, as if the hotel has hired high school kids to run the show.

we really loved the fireplace and 2 huge tvs

the only downside was the laundry machines that just accept coins

the laundry on-site was very handy and the rooms were very clean, comfortable and spacious

there is an excellent laundry room which is great when you've been travelling a while

on checkin there was no mention of the gym or the laundry or the things the hotel included and in particular

you could easily stay for a week - access to the laundry was

pool and staff

pool area could use a refresher

go to your room and call room service or b

additionally there was none of the usual hotel hassle around early check-in or late check out

the property offered spa services, a hot tub, sauna etc

also wifi not best suited for a business traveller

excited about the coffee bar and design of the pali melrose

no gym

free entrance to a nearby gym

tv had lots of channels and great wifi

not a great hotel if traveling with kids. pool is only open for kids from 7am to 12pm.

we ordered one, it took 45 minutes to arrive, possibly from a local supermarket rather than the kitchen

not for kids, families, or pregnant people

it was a little oasis in the city. hummingbirds, pool, comfy beds, lovely staff

comfortable bed and cute little cafe kitchen

no real amenities, e.g., on-site restaurant or bar area.

had the room with the fireplace and it was so nice and comfortable

room service food is not the best, but with plenty of options a few steps away outside as well as a

breakfast options at not enough

very kind gesture that the first round of mini bar snacks is complimentary (bag of crisps, bag of nuts, wafer

i had issues with the laundry service and some of my co-workers with hygiene in the room (insects and crocroaches

helpful staff, good choices at breakfast which were complementary, good location, great pool area with drinks

wifi was a joke, and in this day and age its not appreciated

more selections for kids at breafast

we loved the quality of the hotel inside, the rooms, cool bar and the excellent breakfast

no facilities, no gym , no laundry, no pool

with a mall nearby, great restaurants in the area, and convenient laundry services, everything i needed was

wifi in the room was not working

small room, no gym. breakfast not up to expectations

no gym is a minus, especially in la

the laundry was not functional

also needed to ask about guest laundry too

rooms are big and spacious there is a laundry in the property which makes it great for longer stays

pool and rooftop friendly staff early check in free coffee

had trouble connecting to wifi

poor plumbing, the missed wake-up call, the overpriced restaurant food, the miscalculated laundry bill

no laundry room

just how expensive the laundry was

my concerns as a costumer about the management and cleaning service to our room because we have kids

comfortable rooms (although outdated) the gym is awesome and there is a nice spa on site

are nice but clearly understaffed no room service impossible to get a coffee in the lobby for my guests in the

great lobby bar especially on weekend

love the pool and it s view, the breakfast is excellent, staff is friendly and very helpful

plus, an amazing pool, gym, in-house restaurant, and rooftop bar

staff at the pool was very kind as well

the first time there was a serious laundry problem but the hotel management did the right thing and so i decided

gym is really small. but thats just a small remark

would have been better if room service was open later

room good size, good staff, nice gym -

breakfast and location was very good. it was quite central to friends and restaurants i went to.

half drank bottle of miraval in the mini bar. incorrect charges on laundry.

room was comfortable, met our needs and it was really nice to be able to sit outdoors by the pool in the fresh

location fab! great rooms - really big size and clean and modern. gym was a nice addition too.

along with the mini kitchen area and its amenities

room layout was awkward - bed was facing the kitchen which made watching tv difficult

there is grocery store across street the grove mall is 6min walk restaurants are nearby 24hour laundry 6 blocks

one of the best location i spent nights on different hotels and i think i go back to this hotel parking included

there is limited free parking and wifi

the parking was tight.

was convenient and the price was good, the room was clean and looked good and the wifi was fast and easy to log

paper thin wooden doors laundry all has a slight musty smell to it.

were missing amenities like coffee, room service

perfect location, with a beautiful courtyard and a nice size pool to cool off in

wifi difficult to be connected and easily disconnected

good wifi - original layout!

however the one on the bed cover was of the kind that would stay even after several times in the laundry

close to public transport, laundry mat and food supermarket.

to buses short walk to hollywood boulevard and santa monica boulevard, takeaways, supermarket and laundry close

per night with no breakfast or pool

no food options no pool, pretty plain jane for the price

steal items like missing laundry clothes and even housekeeping bring youre stuff missing all the time

finally, they will charge you extra where you can utilize only for food and not to use for laundry or other

pool was not very inviting, seemed cramped but i guess since it was a rooftop pool they were

the spa would not refund my friends reservation or even allow us to use the 400 dollars he spent for

the really cool pink suede pool table on my floor was a fantastic touch

pre check in, check in, spa, sunday buffet and pool.

assigned a wellness room , with all the luxury amenities one could think of ( air ionizer, gym tools,

arriving, the service from check in, room service, housekeeping has been absolutely brilliant

the gym

there is a lovely sauna and steamroom at the spa that is complementary to guests, and was lovely after a long

food dirty laundry and also when you say something about the bed bugs he says that you brought them

pool was dirty and out of service, my kids couldnt use it

breakfast is served between 6am and 9am continental style cereal, yogurt, oatmeal, and large

he didn’t allow our kids to approach the counter for milk or juice and was openly rude

location and secure parking

no laundry machines

i loved the gym

pool and view were nice

no liquor license/no bar :( kind of a bummer - but staff was lovely.

it is good to know that the pool is tiny and shallow and thus if you have children you ll want to keep this

blind outside the laundry room and old furniture left in the hallway made the place feel unnecessarily run down

no laundry facility on site

sound proofing could be better and access to laundry would be fantastic.

no laundry onsite

a common laundry washer would be nice for long stays.

design, comfortable nice room, very nice pool and bar area, nice helpful staff, delicious breakfast

one suggestion is maybe install an ice machine on each floor, that said the wonderful bar staff are only happy

1/2hrs as our rooms weren t ready until 5:15pm- not ok when arriving from a long flight with 6 kids

beautiful pool area, friendly

loved the fact there was a coffee bar in the lobby

under major construction, no place to hang hand towels, could not figure out lighting logic, no laundry

really spacious rooms and roof terrace pool and gym

nice pool on top, excellent view, very polite staff

extremely comfortable bed, great staff and lovely room service

room service and pool area are great

location to walk to shopping and dining on 3rd it beverly great rooftop pool and bar great complimentary coffee

wifi in room didn t work due to poor bandwidth

pool was amazing, staff is super friendly

fees for services such as wifi and parking seemed pricey and detracted from my stay.

was broken carpet was wet wifi did not even work area was not good a lot of homeless people and sketchy people

extortionate prices to get laundry done

3: no laundry service

i didn't try the bar or restaurant but they were laid out well, very comfortable and looked appealing

was lovely, both inside the lobbies, at the pool and in the rooms

awesome. relaxing late check out was so appreciated.

free snacks, breakfast, laundry, popsicle hotline, coffee machine (espresso drinks

having free laundry services was amazing

free laundry, popsicle at the pool and the pool open 24/7. very nice managers

my laundry from our road trip was sent down as we went out for the day and back before we got back

the perks of laundry, ice-cream, drinks, breakfast and ice blocks made the kids and parents very happy

kitchen was great

code room key is difficult to use at times, we never received a code for the main gate or the pool which doesn

the location, staff, room, view, wifi, tv, pool, bar were all great and provided a satisfying experience

room was clean and spacious. had a kitchen and nice amenities.

the pool area is also beautiful, though we really didn t get a chance to use it

laundry facility, my room key kept needing to be reset all the time, the 1st day before check-in

i asked him where the laundry was, as the website said that it had one

tried charging an early check in when we weren’t early

my room was ready, but i still had to pay $20 for early check in, which was a couple of hours early

no soap, bad wifi - didn't supply password, cash only policy

there is a coin laundry room which made our stay better as we could do our laundry

great sized accommodation rooms, breakfast is brilliant and laundry on site is very handy

self serve laundry facilities onsite

size of the room and cleanliness also laundry facilities friendly staff

staff are friendly and there are amenities like laundry, ice machine and vendo

check in + its dirty + they stole my bra from laundry

slow elevators. not easy just to use stairs rooftop bar being closed to guests for events

most of the guests were adults, no kids

could hear everything - neighbours with kids, cleaners, anyone talking in the hallway

thought the restaurant which offered breakfast/room service was overpriced and could have been better

could do with a coin laundry room. parking is not within the hotel.

sofa beds are always uncomfortable. no self service laundry. parking was expensive.

laundry facilities on site would have been helpful

returned my shirt from the laundry with blood stains on it

no guest laundry facilities

he didn't offer us a table, and when we asked he put us by the bar and said they were full

mini bar not restocked daily

pool good for a rooftop

the gym is well equipped

had a lovely stay at the maybourne beverly hills as a family with three small kids

place is very small, the lift is extremely slow, no concierge, no room service, they don t clean your room or

hotel charged a mandatory $21 fee for wifi and amentities

does not offer in house dining facilities and does not have a restaurant or room service

with loud hammering and screwdrivers were heard early thanksgiving day in the hallways and room service never

slippers the shower spout off the wall did not work room service opened @ 730am so i was not able to have

was so clean, staff friendly, breakfast was amazing, staff couldn t do enough to help us, laundry facility

1 washer/dryer in laundry room is not enough

comfortable and spacious rooms. nice facilities like laundry and breakfast included.

laundry closing at 8pm was a little annoying as it meant we had to leave our things in overnight

good laundry facilities

there is also a laundry mat onsite

also, i liked that they had laundry facilities

the hotel offers affordable diy laundry services, which was surprisingly difficult to find in other hotels

we also used the guest laundry and the fitness room

maybe it's the laundry room or else it contained a running jet engine

had my laundry done unfortunately the service did not reach my expectations

room faced the gym and hotel guests exiting the facility looked straight into our room so it made using the

room service breakfast & lunch were outstanding

were so friendly and accommodating, great location within walking to everything on rodeo drive, spa was amazing

breakfast was ok, location the best

the bed was incredibly comfortable, the kitchen had everything i needed and i could do my laundry too

place was very cozy, extremely clean, well-equipped(particularly the kitchen which was important to me) and the

the bed was incredibly comfortable, the kitchen had everything i needed and i could do my laundry too

place has everything desk, kitchen, washer/dryer, full bathroom, etc

i enjoyed having the sofa and really big ottoman to work - and the little kitchen and washer/dryer were ideal

laundry facilities were good

there's a laundry area, vending machines, ice machines, all super convenient

self parking available & self laundry available

we appreciated being able to use the swimming pool and liked that there was a laundry

laundry only took quarters but they didn t have any quarters at reception

location, staff, comfort, views and the gym were great! pool was super cute.

the pool bar is terrific but wished for a bigger menu during shoulder times.

nicely designed interiors and comfortable room. great roof deck. decent gym.

am and the same guy told me they were over and he couldn’t do anything, i was with my two young kids (2-4

pool restaurant should add fruit shakes and platters to the menu

laundry room

i also was grateful for laundry available on site, and morning tea and coffee

great location, clean rooms, great air con, having laundry facilities was a huge bonus.

nice location. has laundry machine

oh is has laundry on site

no laundry service

laundry service

ac had a mind of its own, not easy to get food delivered, gym was too small and hot

was hoping the hot pool is open

the wifi was very hot and miss even though the staff called technical support for us

no towels and was told when they came out of the laundry they would bring them, but never did

close to everything and staff was great!! the rooftop complimentary breakfast was perfect

the gym wasn't ready but i heard them offer someone else a week at a nearby gym

loved the roof top bar and huge shower

everything was good. only the wifi signal on higher floors was weak.

the gym was also really nice with peloton machines

customer hospitality room service hotel cleanliness staff decor

noise. not great for kids.

good wifi speed and availability

like the mini bar drinks to choose from

also don't make things easy, for some reason you have to request housekeeping, we tried to do laundry but they

front desk staff gave my laundry to the wrong laundry service which resulted me leaving without a bag full of

finally, when checking out, the girl at the fornt desk wanted to charge us extra for wifi, gym and pool (we

rooms were small daily fee for amenities inc wifi but the booking said free wifi

the rooftop heated pool was also a highlight

a wonderful hotel all the staff are top class and nothing is too much trouble for them , pool and bar staff

spa prices seemed a little excessive- wish i could have visited the sauna without having to pay a

if weather is permitted i d 100% recommend getting a cabana at the pool

food and beverage offerings very good, good workout area, pool area, like the rest of the hotel, very clean

to get a table in the restaurant (polo lounge) / bar area due to non residents visiting

laundry facilities for 10usd

no laundry at decent price

nice room , free laundry

went above and beyond to help us out with luggage storage, laundry, heating up food for us and general

only allowed to do laundry 10-5 which is the exact time we wanted to be sightseeing so it was useless so we

very nice hotel but the restaurant and breakfast bar are a disaster !

location, helpful staff, nice rooms, fast room service

great location clean and comfortable room friendly staff relaxing bar and pool area

good bed and wifi

we had an issue with the wifi that we needed for a meeting

was only one washer and dryer on location and it closed at 12 so it was hard to get the laundry done

pool was cold!

and i really loved the breakfast buffet with the pumpkin spice waffles

early check in and heated pool is a plus. service is great!

upgrade and early check in after an overnight flight from australia

surprised you can do your own laundry nice

wifi, laundry, ice machine, staff, elevator

the staff wasn t friendly and the laundry was out of order

we loved the laundry service on-site and the outdoor patio is providing a relaxing experience

there are cafes, restaurants, glossary store, laundry place,, everything is around there

site laundry was a big plus

a microwave in the room would be nice, but there is one in the laundry room i was able to use

good facilities such as coin-operated laundry

hotel and friendly staff, a new staff member helped me very good with doing my laundry

and also i liked that the hotel had an on-site laundry facility

laundry was drying in public space overnight

great bar man wonderful character

the pool is small, but very nice

pool needs a facelift

the room service food was very mediocre- so i mostly went out or brought in take out

the inside pool area has become something to look at only, same vide as overall place lost its attractions

rooftop bar and restaurant were excellent

us thoroughly around the property where the gym, recording studio, 2 separate dining areas, pool and cinema were

hotel bar was closed sunday and monday and the bar at cleo (the attached restaurant) doesn't open until 6

renovated building, large and comfortable rooms, gym, pool, rooftop bar and restaurant, tasty breakfast, very

service was excellent with very friendly and polite staff members both at the front desk and room service

room service, and convient store were way over priced for los angeles

waiting 2 hours for room service!

the bar area and friendly staff

gym is clean though small

lied to me about laundry i asked them about laundry bill they didn t tell me and deducted from credit card 3

bed bugs, not good. fitness center and laundry should be moved to higher floors.

laundry under renovation

no free bottled water no disposable laundry bag

i love the amenities, huge rooms, laundry, hot tub, gym.

kinda wished that monday s had the bar open

of breakfast,expensive parking , slow wifi, aged furnitures ,air conditioning and room

staff is great. bed is comfortable. i like using mosaic for pool and hang out.

no room service was not offered

but small gym, very clean and well equipped for an efficient workout

the mini bar offerings made us feel like little kids

the food from room service was not quality food and i do not recommend

place, staff are amazing, food at the bar was excellent

hotel great size rooms exceptional staff and customer service pool wet deck was lovely great social place to

were so many kids

the lobby always smelt like food and the laundry takes a long time

pillow menu , i have neck problems and they charged me no show at spa even though i cancelled 2 hours advance

the size of the rooms rooftop bar and view beds comfy felt very comfortable

the view was nice. the spa was good.

room service which we rarely do was very nice at 145 am ( we had skipped dinner ) we do miss the

laundry was always late

breakfast was wonderful and the staff thoughtfully provided a cake / pastry for our anniversary

choices for breakfast could be improved and prices ought to be a bit lower.

they upgraded us and gave us a free drink at the bar whilst we waited for the room to be ready

lounge bar had live music and was quite lively and popular too

the pool is small, and often closed for private functions.

slowest wifi in the world unless you upgrade for $15 per day

only room service and long time to wait for the

food we had in room service for was not impressive at all

the food is delicious the bar is beautiful i enjoyed my stay in the hotel

was friendly gave the kids free sunglasses from hotelview was beautiful , could see hollywood sign from room

free wifi

customer needs for example (coffee at lobby, pool table, wine cate, wine catering, excellent gym, great swimming

welcoming and efficient service by the crew, the good atmosphere, the right place, and rich breakfast

the gym

i check out they have a lot of reciept give, but i didnt give my clothes to laundry, didnt go any restaurant

want to thank you very much for my beautiful room overlooking the pool

spa was not what i expected

room service menu and options were excellent

check in and hotel valet and bell hops were fantastic. the room service and dinner was great.

pool and guest laundry were really appreciated

good facilities and easy to get to. laundry was good to have.

laundry facility was a big plus

they also have a laundry you can use, which was fantastic

the laundry was great, but if the door got closed it was unbearably hot in there!

says they have laundry facilities but they do not

the website stated they had guest laundry when we went to find it looked like a breakroom and housekeeping said

the end of the hallway seemed like it would be quieter, it was directly across from the hotel's laundry facilities

when i asked at the swimming pool and in the hallway they said they re out or doing laundry at 3 pm

the pool is not heated, only has snacks for purchase and no laundry facilities

buffet was very expensive, only 2 laundry machines for the entire hotel and one was broken.

breakfast for almost 100 a day for three people - old furniture old fashioned amenities - 2 laundry machines

laundry not signposted and only one working washing machine

water filter was amazing and a highlight, also the gym and the laundry

a little disappointed there wasn t a free breakfast or a laundry room to wash clothes.

location was great, staff good, bar and restaurant were good

yet close to airport, beverly hills, west hollywood and santa monica gym is outstanding and pool is excellent

is not the best for tourists bar and lobby area ambience is nothing but cold and not comfortable not value for

no indoor pool and jacuzzi

proximity to la marathon finish and shuttle, service, amenities, spa, pool.

breakfast or discount to get one, no laundry and no microwave or kettle

the room to contact the front desk, there are several things that the hotel doesn t offer like laundry service

the other downside is the quite expensive laundry service

poor wifi

wifi didn t always work from my laptop (but unfalteringly did from cellphone)