the staff ! and the laundry machines where disgusting

there is coin operated laundry here at $2 a load, again it's a pretty dated room

laundry was broken during the first couple of days

laundry facilities need a waiting area, but they're clean

price, great laundry room, clean nice kitchens in rooms awesome staff

friendly and helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room;

nice gym facility and lobby area

we loved the property (especially the outdoor seating areas and pool) and the room was super comfortable

rooms were very nice, clean. pool area looked nice although we did not use it. staff was great.

there was a fold-out couch in the room, which was unexpected and perfect because i thought my kids would need

room was located next to what seemed to be the storage room/laundry room so there were some noises throughout

it had everything near it from whole foods, to a nice laundry mat to good restaurants, and great attractions

breakfast wasn't for me but the kids liked it

serve simple breakfast but it s ok

the bed is not clean,good thing i brought blankets for kids and cover

if you have a room near a laundry or maintenance room you will hear the door slamming even during the night

nice hotel. staff very friendly. room was clean with a small fridge. laundry room was handy.

had to travel across the hotel parking lot just to get ice in the laundry mat

very nice staff. laundry room has a microwave and rooms have fridge.

we did the room service the first morning but we never got a card again to do it again otherwise we would ve

and had a full fridge kitchen too

liked the free wifi too

they were able to help us with the shuttle though we did a very last minute pre check in to the hotel

the server at the bar in the evening was great and she made the evening enjoyable

staff at reception was very nice, helped us figure out the room setup with kids, changed us to a better solution

have ice machine and laundry room

laundry machines were not working properly, no computer was provided for customers to

friendliness of staff, laundry facilities, cleanliness

wanted to use the laundry facilities but there was nowhere to buy the liquids i needed on site

i like to have laundry facilities no

me where i was from and threatened me and cursed at me until i told him i was just getting some laundry out of

15 kids under the age of 10 crowded the hot tub

it was a very comfortable room and room service is very good

the pool was warm & fun for the kids

pool was a too busy

elevator took forever, laundry damage my clothes, they never clean the room while we stay there i have to look

the guest laundry requires quarters but there is no change machine to acquire quarters, that made things

the view and laundry room and room service

change machine in the laundry room

rooms are a great size , beds and pillows are comfortable the staff is friendly having on-site laundry is a

room was big, close to shopping and universal, felt safe and had laundry facilities open 24

the only thing i would change is they have basket full of laundry outside in the hall

the laundry room was so hot

nice place to stay, free and convenient parking lot microwave to share, laundry room, etc

laundry room did not work. staff said it did everytime and wasted a whole botle of soap.

the room was very clean with a fully functioning kitchen,

loved full kitchen. breakfast was great too.

the breakfast and that there was always water at reception.

4) the second floor even numbered interior rooms are at pool level, not a issue in the winter but during

a kitchen sponge with a little detergent would be nice to wash dishes and actual salt and pepper in

was so nice loved that we could do our own laundry

room size was great. it was great to have a guest laundry.

laundry dyer, even on high, took too long.

family loves staying there the pool was really nice

the room the coffee the bar and the parking were all

great to have onsite laundry to catchup washing too

was perfect, not only the room but the pool, the laundry, etc

the swimming pool didn't open until 10:00 a.m. and check out was at 11:00 a.m.

everything, very clean and spacious room, lovely staff and get gym plus pool etc

breakfast is grab go bag-looks like kids snack lunch

also, it was a nice surprise to find out there is a laundry room on site to wash and dry clothes

the breakfast was good and always full of food, they had coin laundry service and a

i wish to have more washers and dryers in guest laundry.

they didn't charge an too much in the guest laundry

the breakfast was incredible, extremely clean room, plenty of space for the whole family

dirty carpet floor no hotel lunch or dinner offered no laundry services

need laundry service.

didn t have laundry place i would like to wash some of my kids clothes

close to universal. complimentary breakfast. friendly staff. clean hotel

prompt shuttle service

room clean and updated. nice lobby and gym.

staff were really friendly, the room was spacious and modern with a comfy bed, and they had a gym there too

the newness of the hotel. modern and efficient comfortable beds. nice gym

live music in the bar was a fantastic touch

gym ,which we did not take advantage of

laundry room could be bigger or have more on different floors

laundry is a great convenience for families

laundry room only on one floor.

the wifi was great as well, which was super helpful with work calls

enough towels for our family and a great pool size

smallish bathroom. no laundry room. had to drive several miles for evening meal.

no laundry facilities

the pool was acclimated so the water wasn't cold 3

only two items that were not marked as top rated were the neighborhood and the pool

3 nights clean every day, very friendly, but what i liked was the attention that reinita gives at breakfast,

good parking, good size w kitchen, good shower lots water, had laundry

laundry was stolen from the dryer

i especially liked the laundry room and vending machines

laundry

early check in was accommodated. the room was nice and cold - air conditioner working well.

we utilised the restaurant, bars, pool, laundry

my son loved the pool, and they had a full fitness center and laundry facility

the nightly family film by the pool is a wonderful idea having a laundry room on site with complimentary

used laundry facilities, detergent provided, change machine

was also handy having a fully equipped laundry room (with free detergent

i didn t like was that it didn t have any laundry amenities

no on site laundry

wifi was not easy to obtain

the restaurant and bar were also very good

really liked the bottom floor balcony that opened to the pool

the laundry service was not self, which i would prefer

was happy it had self serve laundry facilities but it needs a few more machines

laundry not signposted and only one working washing machine

buffet was very expensive, only 2 laundry machines for the entire hotel and one was broken.

water filter was amazing and a highlight, also the gym and the laundry

fabulous & went above & beyond - incredibly friendly, helpful & even arranged for our laundry to be done

just need a self service laundry facility.

they brought me provisions, did my laundry, replaced my hair dryer, allowed me to extend my stay an extra night

good location near universal studios and easy drive to west hollywood and even pasadena laundry service provided

location (near 101), specious suites, late check out option was great, staff was wonderful

says they have laundry facilities but they do not

the end of the hallway seemed like it would be quieter, it was directly across from the hotel's laundry facilities

when i asked at the swimming pool and in the hallway they said they re out or doing laundry at 3 pm

the website stated they had guest laundry when we went to find it looked like a breakroom and housekeeping said

the pool is not heated, only has snacks for purchase and no laundry facilities

room was very bland and looked as though it may have been a converted laundry room

easy parking and check-in, fast wifi, so relieved having a fridge

the wifi doesn t work also no air dryer or iron available

parking is sometimes a little busy but apart from that it s a great place

the rooms were too small and so was the parking extremely small.

at the hotel they said they didn t have one but the next day the maid had pushed one out of her laundry room

of laundry on the stairwell a little tacky, and some deterioration on the building, but not something

accessibility to commercial places such food, laundry, freeway and churches.

laundry on each coner auto zone and liquor store and a awesome mexican restaurant in front

the ac works good and the parking is fine for all the guess that

a lot of parking space. and laundry room for guests.

vending machines are very complete and they have coin laundry

there is a good coin operated laundry room

204 window looks out at the large exhaust vents from the laundry room

we ran out of quaters for laundry

laundry room was out of order when we arrived and when it was fixed the room got way too hot

it was a bit disappointing that the laundry was

there, no service except 1/2 reception personnel - costly wifi not included in pricy room rate - laundry service

laundry needed new dryer my clothes didn t dry and i had to do it twice to dry

location breakfast included

good, but they only have laundry service on tuesdays and thursdays

laundry facility

the pool, allegedly open until 11 pm, would not accept either of my room keys at 9 pm

the gym equipment. the gym was way too warm at night though.

staff at the front desk was rude i called several times about poor wifi and no connection she told me if i want

room soundproofing needs to be improved to meet higher standards, and the breakfast area needs to be more clean

the olio restaurant had great breakfast and food

that was disturbing especially since some guests party at the rooftop bar on top of the hotel and hence make

location is fine. package was without breakfast.

the gym was closed and no room service... but covid

the laundry room was out of service for most of the time of my stay

inhouse laundry was very useful and the location is very convenient in glendale

laundry only had one washer and one dryer, the dryer didn t dry our clothes even after going

plus is that there is an available laundry machine in the property

laundry located conveniently & front desk was always helpful in giving us change & the whole staff

clean, accommodating (early check in), nice bed.

wifi signal was very weak.

the building probably needs a renovation but the hotel is clean and room service works great

i had to work from the hotel and the wifi was bad

it's in walking distance to so many restaurants and bar type places, plus right off the freeway

we appreciated being able to use the swimming pool and liked that there was a laundry

space; plenty of seating; if staying in hollywood it is perfect; exterior pool and hot tub and laundry facilities

just needed a onsite laundry to be perfect

laundry only took quarters but they didn t have any quarters at reception

loved that we were able do our laundry there

there is also a laundry mat onsite

maybe it's the laundry room or else it contained a running jet engine

location and rooms and laundry facilities.

also, i liked that they had laundry facilities

the hotel offers affordable diy laundry services, which was surprisingly difficult to find in other hotels

to the ongoing renovations, there was a lot of the hotel blocked off, and the directions to the laundry room

comfortable and spacious rooms. nice facilities like laundry and breakfast included.

room was near the laundry area and also under the breakfast room, so early in the morning you can hear people

large room, good breakfast, laundry washer and dryer are available, good location.

they also have a laundry room which was great

the wifi password wasn t available before checking in and was sometimes weak

i had no instruction on accessing the pool. i m sure i could have reached out, just didn t.

had a yuca bar in a corner room across our room

sheets are clean, pillows are soft and netflix/wifi is okay

very friendly housekeeping team and clean suite with kitchenette

laundry facilities for 10usd

went above and beyond to help us out with luggage storage, laundry, heating up food for us and general

only allowed to do laundry 10-5 which is the exact time we wanted to be sightseeing so it was useless so we

dryer very late at night despite there being a cut off time and we had a room right next to the laundry so we

could not lock the window at night in my room so i felt a bit unsequered and the laundry room was not avaliable

laundry facilities were amazing

didn't have a concept 2 rowing matching in the gym

breakfast was dull and not many options

pool looked good, although i didn't have a chance to try it out

perfect location nice patio with jacuzzi and pool off the second floor

they also have a laundry you can use, which was fantastic

the laundry was great, but if the door got closed it was unbearably hot in there!

loved the gym and laundry room

i used the laundry facilities, very good

good facilities and easy to get to. laundry was good to have.

location, customer laundry at premises, universal studio and beverly hills is just at arms length

i was glad there was a pool, and laundry room

place was quite and comfortable and at a good price and they have a heated pool and laundry

they would not accommodate me with leaving the laundry open for an extra hour the last night we were there and

the laundry room was very welcome for a touring band

all the free inclusions from the snacks to the free laundry service

you can also use their laundry machines for free and they provide detergent that s kind of nice to have when

the perks of laundry, ice-cream, drinks, breakfast and ice blocks made the kids and parents very happy

free snacks, breakfast, laundry, popsicle hotline, coffee machine (espresso drinks

the staff are so down to pool is heated to a beautiful temp, complementary snacks, breakfast and laundry

the property also has own laundry in basement and it was very helpful for us after long trip around new

site laundry was a big plus

good facilities such as coin-operated laundry

and also i liked that the hotel had an on-site laundry facility

there was a situation for laundry where i was trying to figure out if i had to pay for the laundry or not

there is a coin laundry room which made our stay better as we could do our laundry

self service laundry facilities, fridge etc location is fantastic, just a street away from hollywood boulevard

staff are friendly and there are amenities like laundry, ice machine and vendo

size room, laundry facilities on site, excellent location and friendly staff

size of the room and cleanliness also laundry facilities friendly staff

kids loved the pool

lobby and bar area were very nice and relaxing

beautiful pool area which the kids enjoyed

the rooftop pool is great and only for guests

we took advantage of the gym, which had a peleton bike and decent weights and even swam in the rooftop pool,

laundry facility, my room key kept needing to be reset all the time, the 1st day before check-in

i asked him where the laundry was, as the website said that it had one

the guy very rude he look at me like a can t pay for the room plus i came back to ask for the wifi password

we were asked to pay an early check in fee after we had already checked in

small gripes: the wifi was a bit slow and there was no chair at the desk.

a guest laundry would also be nice - i refuse to pay $8 per item of underwear to have sent out and washed

could do with a coin laundry room. parking is not within the hotel.

not enough towels for each person staying , only 2 coffees given fir 4 people staying, no laundry on

sofa beds are always uncomfortable. no self service laundry. parking was expensive.

no guest laundry facilities

oh is has laundry on site

nice location. has laundry machine

great location, clean rooms, great air con, having laundry facilities was a huge bonus.

laundry room

i also was grateful for laundry available on site, and morning tea and coffee

no towels and was told when they came out of the laundry they would bring them, but never did

it includes breakfast in the morning in the water pressure was out of this world

the fact that the hotel is pet-friendly sealed the deal for us

the breakfast was good

would've been nice to know that their gym was under refurbishment prior to arriving as that was one of our main

the king suite room with pool view/balcony was spacious

rooftop bar and restaurant were excellent

the inside pool area has become something to look at only, same vide as overall place lost its attractions

fee: it should have been reduced to account for the rooftop bar being closed for a private event throughout our

renovated building, large and comfortable rooms, gym, pool, rooftop bar and restaurant, tasty breakfast, very

the mini bar offerings made us feel like little kids

pool parties happen over the weekend

the breakfast wasn't the best. the gym wasn't 24 hours. the rooftop closed early.

gym pool

lacked in atmosphere. no room service after 10pm. hotel bar was too brightly lit.

extortionate prices to get laundry done

3: no laundry service

note: not an ideal hotel for couples with small kids

kids wish there was hot tub.

hotel - especially the pool area and lobby, friendly helpful staff, clean comfy room and fabulous location

good laundry

laundry and business center were really handy

fantastic for metro, pool was brilliant, bed was huge, shower was powerful, staff were helpful, laundry room

friendly staff - hotel is in a convenient location (for restaurants and for walk of fame) - laundry available

microwave and laundry on property

suggest improving room service options for kids

i am 6:00 am in the gym girl and corridors we dimly lit what i trekked to the gym, however i noticed immediate

there was a snack area, mini bar and fridge, but it would have been nice to have a microwave, and a regular

was a lot of noise coming from the rooftop bar and pool area at night and other rooms up until at least 2am

good wifi speed and availability

am and the same guy told me they were over and he couldn’t do anything, i was with my two young kids (2-4

was no room service or casual dining options after 5pm

the rooftop pool was perfect for my kids

nicely designed interiors and comfortable room. great roof deck. decent gym.

the second thing, even when the gym was amazing, they don't have water dispensers in it which is again a basic

at end of hollywood boulevard guest laundry very reasonably priced (coin operated washing machine and dryer)

had a laundry ideal for family

the presence of a working laundry room was an added convenience, allowing us to freshen up our clothes during

plenty of food places near and a good coin laundry in next block

the girl who checked us in, (evening was new, knew nothing about the hotel(where the laundry was) which by the

food dirty laundry and also when you say something about the bed bugs he says that you brought them

bad location (felt unsafe with my kids). drunk people and junkies in the neighborhood

breakfast included didn t have at least eggs included

room was large, the bed was comfortable, and the wifi was great

clean property, nice staff. great location. could use a breakfast bar or coffee bar.

rooms were great, staff friendly and so helpful and the pool area was an oasis in

design of the hotel with most/all rooms facing the beautiful pool

it is in the middle of everything yet when you re chilling by the pool area it feels like you re in a quiet

bar and coffee shop are just perfect

after a few busy days, it was so lovely to sit out on our balcony or have a drink by the pool to unwind

the rooms were spacious & comfortable. laundry facilities available & a lovely pool.

laundry

good value and clean. pretty pool and patio. friendly staff and coin op laundry.

location and parking lot, also they have laundry station

however, you can walk to opposite laundromat to get laundry done but be wary of homeless