pool was lovely room had everything you needed

no amenities at the hotel (breakfast, pool, gym, etc

gym equipment was not working

spa was so small that only a couple people can fit in it and some of the buttons on the elevators

no hotel bar and breakfast though delicious was so slow. limited staff working very hard.

all amenities are open gym, pool, laundry

the laundry facilities were clean and easy to use

numerous features such as laundry facilities, a gym, a business center, and a 24-hour front desk

all the laundry, cleaning, and disinfection of our belongings had to be done by us, at our own time and

reasonable cost for laundry

t work so she moved me into the room right next to where the hotel staff works from and does laundry out of

stayed 3 days with no towels we requested and they said they are all in laundry , it was cold their heater did

the room was very clean, wifi worked well

the pool was great too

kitchenette with totally empty cabinets and drawers

the laundry room

the breakfast was very good

breakfast was good

the breakfast was good and convenient

staff being flexible with early check in clean rooms.

no laundry facilities on site for guests

laundry room

staff were nice. guest laundry was handy for us. location good. room was fairly large.

everything- the location, the pool, laundry facilities & staff. we had a very enjoyable stay.

pool, staff, aircon, laundry facility, parking

smallish bathroom. no laundry room. had to drive several miles for evening meal.

no laundry facilities

breakfast

we didn t like where the pool was located. across the parking lot. not in the building.

the size and comfort of the rooms. wifi was also fast.

room was very bland and looked as though it may have been a converted laundry room

parking and location

parking was a little tight but everything else is fine.

the wifi doesn t work also no air dryer or iron available

free decent wifi and free parking, very good location for universal studios (few min drive) and close to a

laundry is a great convenience for families

laundry room only on one floor.

laundry room could be bigger or have more on different floors

pool and fitness rooms are closed!

petty, but the carpets on the second floor look like they could be replaced

just need a self service laundry facility.

fabulous & went above & beyond - incredibly friendly, helpful & even arranged for our laundry to be done

they brought me provisions, did my laundry, replaced my hair dryer, allowed me to extend my stay an extra night

good location near universal studios and easy drive to west hollywood and even pasadena laundry service provided

perfect room size friendly staff parking was super convenient

laundry on each coner auto zone and liquor store and a awesome mexican restaurant in front

accessibility to commercial places such food, laundry, freeway and churches.

of laundry on the stairwell a little tacky, and some deterioration on the building, but not something

at the hotel they said they didn t have one but the next day the maid had pushed one out of her laundry room

free parking

we utilised the restaurant, bars, pool, laundry

was also handy having a fully equipped laundry room (with free detergent

the laundry was super convenient

highly recommend, nice restaurant, pool area, gym facility and laundry area

beautiful and comfortable space, pool very heated, shuttle to universal, on site laundry

guest laundry not available due to renovation work.

showers, ac, laundry

freeway noise . pool was freezing...

kids get so bored because of the tv in the room it was not a smart tv. they didn’t like at all

stayed 1 night with my two kids to attend a sport event for my son

and if they have laundry room i wasn't unable to figure out where it

laundry facilities. friendly staff. great location.

was totally blown away thought it was going to suck but they had clean towels, soap, shampoo, laundry, vending

bathtub, on-site laundry

motel was very basic with updated bathrooms and did have on-site laundry

humid , dark rooms and no kids friendly visitors

drinks at the bar are outrageously expensive and made me resentful.

we stayed in a patio room near the pool and i recall that the pathway to it was a little scruffy in

the swimming pool could have been a bit warmer

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

i didn t like was that it didn t have any laundry amenities

no on site laundry

pool bar staff weren t the most helpful

enjoyed being able to see kids from my room

kids and teens in crowded hot tub and pool

a little disappointed there wasn t a free breakfast or a laundry room to wash clothes.

water filter was amazing and a highlight, also the gym and the laundry

the laundry service was not self, which i would prefer

breakfast for almost 100 a day for three people - old furniture old fashioned amenities - 2 laundry machines

laundry not signposted and only one working washing machine

not far from restaurants and stores , laundry mat on corner

i m on the do not rent list because my head wrap made the pillow case dirty (maybe laundry detergent

although the pool was crowed excellent service . holiday feeling.

the spa and pool and the comfort of the loungers and room

room service staff were amazing as well

room service got every order correct -- no mistakes at all

perfect, we stayed for our honeymoon and they were so accomodation with an early check in and a late check out

spa and treatments were really great

beautiful rooms, great views, amazing rooftop pool and restaurant, lively nightclub in the basement, and all

the bar is worth spending a late night

great lobby bar area

younger crowd don t recall seeing any kids in the hotel or pool

i had issues with the laundry service and some of my co-workers with hygiene in the room (insects and crocroaches

location, the huge suites, the comfort of the beds, the views, the roof top pool, the breakfast, the morning

facility is very nice, food and service are of the highest level and the amenities, like pool and gym, complete

staff was amazing, room was huge and pool was outstanding.

bed great view quick room service on mother's day convenient bar great service quick valet big bathroom w/

also, it was a nice surprise to find out there is a laundry room on site to wash and dry clothes

the breakfast was good and always full of food, they had coin laundry service and a

i wish to have more washers and dryers in guest laundry.

they didn't charge an too much in the guest laundry

very kid friendly and we enjoyed the tv channels, pool and breakfast

the website stated they had guest laundry when we went to find it looked like a breakroom and housekeeping said

says they have laundry facilities but they do not

the end of the hallway seemed like it would be quieter, it was directly across from the hotel's laundry facilities

when i asked at the swimming pool and in the hallway they said they re out or doing laundry at 3 pm

the pool is not heated, only has snacks for purchase and no laundry facilities

rooms are big and spacious there is a laundry in the property which makes it great for longer stays

also needed to ask about guest laundry too

the laundry was not functional

restaurants and pavillions super market if you want to get some supplies pool was small but our 3 kids loved it

was quiet, clean, very comfortable bed and large rooms, also room service meals were

laundry service was overpriced, took the entire day, and the clothes came back damaged and covered

needs a self service laundry for people on holiday.

laundry service extortionate

for that kind of price per night...self laundry

there was an issue with my laundry service - chased up on it multiple times with no call backs, they ended up

for laundry, parking, etc

pool area was well furnished

the bar had great drinks

the pool and bar area were also fantastic

my breakfast was delicious! sat at the bar by myself and had nice service and great food.

sent a number of items to laundry, they returned burned & ruined

rate is really expensive laundry is too expensive too the value paid compared to the service is not

the 1200 bar can get busy and noisy 'til late but, hey, it's a cool place.

room service ends very early, tv services very poor (no films, etc)

area directly outside entrance to restaurant / spa / suites , could be moved slightly to the left ( another

only complaint would be that the restaurant and bar didn t offer many vegetarian options, would've loved to

location, excellent room, big shower, very comfortable bed, excellent gym for a hotel

the steam room in the spa wasn't very strong and the shower pressure was not very strong

the pool is not heated, which can be a bummer on cloudy/colder days

from concierge, lobby, bar to pool, spa and restaurant, all the staff were amazing and so friendly and helpful

no laundry facilities

had to chase the staff a number of times on basic services like laundry collection, getting additional basic

laundry was very expensive $210 aud to have some clothes washed

room service hours could be extended.

location, wifi, gym, happy hour, complimentary non alcohol mini bar

me where i was from and threatened me and cursed at me until i told him i was just getting some laundry out of

so close to airport, easy walk or shuttle.

the kitchen was super slow and breakfast was pretty bad no matter what

it was a very comfortable room and room service is very good

my kids were starving

i also liked that they have guest laundry that's reasonably priced

has laundry machines and vending machines which are very convenient

self service laundry

having guest laundry facilities a huge bonus - washing machine and dryer

location, breakfast, parking, laundry, staff

room, gorgeous dining patio, amazing food and drinks. very quiet when the bar is closed.

this trip i met a newish addition to the team, nick - who was working by the pool, who had a bubbly energy that

not enough chase lounges around the pool.

attended a party in bungalow one - (where howard hughes used to spy on girls at the pool from the upstairs

you might find yourself sipping a cocktail at the bar as a hollywood diva walks in, or discover the pool closed

our breakfast room service came 90mins late one day and not at all the next.

had a few issues with the fireplace, ac not working at first, and the wifi didn't work in the room

rooftop pool, daily yoga, free wine, super comfy beds, fireplace

not a great hotel if traveling with kids. pool is only open for kids from 7am to 12pm.

the wifi doesn t work well enough

gym is depressingly dark and small

room service good

pool was closed for a function but we were able to use the one at a hotel across the road

excellent food, we ordered room service twice, it was wonderful

wonderful location and the tower bar restaurant is terrific

we loved breakfast, the snacks and soft drinks provided in the living room daily, and how inviting the

full length mirror, towel bar too low, painfully loud construction sounds (like a jackhammer) on morning of

had the room with the fireplace and it was so nice and comfortable

the bed and the chocolate, and the fireplace

breakfast is mainly pastries, would be nice to have a bit more fruit or eggs to mix it up but

refurbishing half the hotel leading to noise and dust throughout the hotel 2/ 100$ for one bag of laundry

there were some errors in the bill, wrong laundry total, as well as restaurant bill

accommodated providing one room, on short notice, for me traveling as a single mom with 4 kids

usd a day for the wifi and two bottles of water is something they could easily include in the accommodation bill

amount of little kids

of the restaurant and even to do a small bag of laundry are quite astronomical

not a lot of just basic room service food and what they did have was extremely expensive.

while base level wifi was free, faster wifi

for a family with kids we were going to the car frequently and it was very inconvenient to constantly have to

gym was poorly equipped. i passed. not worth the effort

the self serve laundry was incredibly handy and clean

dyi laundry service and close proximity to weho and anywhere else

i also like the self-service laundry facility

location and guest laundry. concierge was friendly and helpful.

laundry was a good addition, handy if you ve been travelling a while

i loved the candy bar even though i didn't get a

the wifi was not reliable.

pool, tennis courts, beautiful resort surrounding with plenty of trees right in the middle of la

food or bar, pool had no light safety issues, room had maintenance issues, no business center, wifi worked

gym could be brought into 21st century

there is no gym, pool, laundry facilities that we could find, or ice or vending machines on our floor

was not always comprehensive, could have laundry service and restaurant is a bit too expensive for the quality

the lobby and outdoor restaurant and bar ambience was fantastic. good food. no tipping allowed.

love the free coffee and tea in morning and the gym

no bath for small kids.

the first time there was a serious laundry problem but the hotel management did the right thing and so i decided

pet hotel

no availability of 24hrs room service

the gym is in a devastated

stunning lobby, pool and bar area

during my 3-days stay i had 2 requests: to bring sugar and to make temporarily music lower in the gym, as i

modern, location is exceptional, ample parking, nice gym 24h

staff were really friendly, the room was spacious and modern with a comfy bed, and they had a gym there too

i have not been to the bar or tried the food but they have great food options near by as well if you don't want

we took two rooms and the hotel was accommodating enough to give us side by side and the kids had a lovely time

i used my own wifi hot spot but a hotel of this quality could offer free wifi

the gym was great and i got a good workout in

restaurant and bar were very quiet in the evening - we were the only two there - had this been a little more

wifi connection was deplorable, really needs to be remedied as i saw this comment from others and

room included a sitting area and mini kitchen, perfect for a slightly extended stay

there is an excellent laundry room which is great when you've been travelling a while

the only downside was the laundry machines that just accept coins

hotel has good parking gymnasium and laundry facilities and each room has an adequate

on checkin there was no mention of the gym or the laundry or the things the hotel included and in particular

you could easily stay for a week - access to the laundry was

good kitchen, laundry machines and a fridge, which is very convenient for tourists

appointed suite with kitchen and laundry facilities and beautiful interior

loved having a little kitchen and there was even a laundry

on a road trip and were looking forward to using the laundry machines, but they were really lousy - not a deal

but given the location, size of bungalow, full kitchen, in-room laundry, the cost is not unreasonable

room was big, close to shopping and universal, felt safe and had laundry facilities open 24

laundry in hallway and exit area, ceiling in restaurant unfinished, hotel is older, it could use

was a guest laundry but out of order and nobody knew when it will be available

the only thing i would change is they have basket full of laundry outside in the hall

nice place to stay, free and convenient parking lot microwave to share, laundry room, etc

have ice machine and laundry room

i like to have laundry facilities no

laundry machines were not working properly, no computer was provided for customers to

friendliness of staff, laundry facilities, cleanliness

wanted to use the laundry facilities but there was nowhere to buy the liquids i needed on site

under major construction, no place to hang hand towels, could not figure out lighting logic, no laundry

super location to walk everywhere in beverly hills - great linens - great pool - great smell

restaruant closes too early and bar too

are paper thin and people next door had us up late and then kids woke us up at 6:00 am

the size of the rooms, the gym ,the swimming pool ,elegancy

laundry service was good thank

walking thru the gym to access the pool and hangout restaurant was weird.

love the little mini bar too - such great snacks

there was no breakfast included in the hotel & paying for car parking is a separate bill

the pool is pretty small but i like that there's a bar beside it

the lobby always smelt like food and the laundry takes a long time

digital tablet ordering system in the room lacked some details when it came to ordering spa services and in room

the location and the room itself is great,and the rooftop bar is worth recommended

very poor room service

hotel is brand new and oh so beautiful, really everything from the rooms to the gym to the restaurants

i check out they have a lot of reciept give, but i didnt give my clothes to laundry, didnt go any restaurant

no bar or dining facilities around the pool.

was given an early check in as requested and the reception staff were very nice

was no spa on premise which i thought i saw advertised online

the rooms are in great condition, the bar at the pool level is very good.

price, great laundry room, clean nice kitchens in rooms awesome staff

the second elevator is broken. the laundry facilities are out of order

good stay, kitchenette, laundry, lots of food & shopping close by

when i went to use the laundry some of them were out of order

there is coin operated laundry here at $2 a load, again it's a pretty dated room

didn t have laundry place i would like to wash some of my kids clothes

dirty carpet floor no hotel lunch or dinner offered no laundry services

need laundry service.

staff was somewhat unclear that the airport shuttle didn't run on the weekends, but they comped a lyft which

close to universal. complimentary breakfast. friendly staff. clean hotel

staff at this hotel are exceptional from concierge, reception, house cleaning to pool and spa staff

swimming pool

the mini bar was not stocked

many thanks to edward at the pool, who made the stay extra special

hotel offers complimentary limo tours, upon availability the spa is of good very high quality, and cost is

friendly and helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room;

for the price should have complimentary breakfast

patty at front desk accommodated us with an early check in

same parking lot with shopping and dining options pool lots of seating indoors and outdoors room was clean and

sitting room wwith games and fireplace, outdoor firepit, patio areas, bar and food

laundry was always late

with children and the hotel is maybe a tad too lavish for kids to fully appreciate, although the staff made them

pool was small and difficult to find a chair otherwise everything was very nice including the bar and restaurants

room service menu limited

room was on the 4th floor beneath the gym and we were on two mornings awakened at 5:30 am because of the slamming

laundry was drying in public space overnight

had ev charging stations, but allowed regular vehicles to park there

the gym is completely bare and didn't even have dumbbells or space for a workout

charming lobby bar and bistro

i paid 170 plus 45 for parking and room service was a rip off

the free drink at the bar when you check in at night.

no good amenities. they had a bar and a gym, but no pool and no room service (breakfast aside)

the wifi and the service thru the phone in reception

we were warmly greeted at check in and they have a lovely little bar with the greatest bartender ever

plan to visit the little bar (opened wed - sun nights) and yack/yuck it up with hotel employee and the fun

they were able to help us with the shuttle though we did a very last minute pre check in to the hotel

and had a full fridge kitchen too

the y provided a shuttle ride to the park

liked the free wifi too

the shuttle driver was polite and on time

however the one on the bed cover was of the kind that would stay even after several times in the laundry

close to public transport, laundry mat and food supermarket.

to buses short walk to hollywood boulevard and santa monica boulevard, takeaways, supermarket and laundry close

guy i checked in with was really nice, the lady that was at the desk when i asked for a late check out was nice

doesn t have breakfast or even a pool

breakfast, no parking, no late check out, roaches out front on sidewalk, room was as tiny as can be, massive

wifi sucks

breakfast was continental but with a really great eye on the choices

a small boutique hotel with clean room and good breakfast items (not a full breakfast style) like croissants,

should have breakfast included!

the twenty four hour room service exceeded expectations, the wine selection extensive and thought out

late check in (7:00pm) & spa booking was ignored by the staff & i missed the chance to get a message because of

the spa is lavish thirty foot high granite walls aerate a breathtaking magnesium pool

rooftop and spa areas were excellent

i had to call and ask for room service

good breakfast clean room , free parking, laundry option available

the guest laundry was scary. you have to go outside and walk through the side parking lot.

what would have improved the stay would be laundry facilities that were inside and available all hrs

breakfast, laundry, location

laundry entrance outside down alley.

very nice staff. laundry room has a microwave and rooms have fridge.

nice hotel. staff very friendly. room was clean with a small fridge. laundry room was handy.

if you have a room near a laundry or maintenance room you will hear the door slamming even during the night

had to travel across the hotel parking lot just to get ice in the laundry mat

room, kitchen and bathroom were clean

nice size room. clean facilities. good size gym. wine happy hour.

gym had good equipment

sitting out by the pool was relaxing

like that hotel is pet friendly (even though we didn t bring our pets)

the bar and restaurant was very good

laundry in one of our rooms

some rooms have laundry facilities

the large rooms with kitchenette and laundry

it has a small kitchen, coffee maker, table for two to have breakfast, and the best is the laundry machine and

it was a bonus to have a laundry machine and a dryer at the end of our two week trip across the states

had my laundry done unfortunately the service did not reach my expectations

breakfast service.

gym could ve had a more free weights!

but after that all was perfect, room service was very good, breakfast and hotel s restaurant very nice

use an update in the rooms, basic wifi was very slow and didn't allow for casting without

poor plumbing, the missed wake-up call, the overpriced restaurant food, the miscalculated laundry bill

no laundry room

just how expensive the laundry was

room service is timely and polite

with the nice view is over a noisy kids school