check in + its dirty + they stole my bra from laundry

staff, superb rooms and brilliant rooftop pool bar

loved the hotel, the daily room service and the pool it was a great place to stay!

paid wifi was kind of a huge bummer

if you are with younger kids is not comfortable at all

hotel charged a mandatory $21 fee for wifi and amentities

-fast delivery room service

position in beverly hills, nice sized room, comfortable bed, good wifi even in the bedroom and a pleasant check

does not offer in house dining facilities and does not have a restaurant or room service

with loud hammering and screwdrivers were heard early thanksgiving day in the hallways and room service never

the rooftop pool is lovely although a little cramped

not enough staff around the pool

i hang up and waited about 30 min, then i called back again , they said they informed the room service, waited

they make you pay wifi from your 3rd device ( meaning 2 phones and you have to pay a wifi fee if you need to

before go to gym i drink coffee every morning, i called the receptionist to see if there was any coffee makers

many thanks to edward at the pool, who made the stay extra special

gym just makes you want to workout

pre check in, check in, spa, sunday buffet and pool.

hotel offers complimentary limo tours, upon availability the spa is of good very high quality, and cost is

the gym is nicely equipped and we could stay active on our holiday

the bed was really cozy, the room super clean and renovated, the mini bar had everything we needed and the

i like the early check in.

wifi was not working.

the heaters by pool were perfect for enjoying a cappuccino & fresh juice in the morning

room service food was amazing

had my laundry done unfortunately the service did not reach my expectations

the room service was 999 stars.

room service was the slowest of any hotel we have ever been to

pool could be a little bit bigger

the swimming pool is ridicolois even the spa area

under major construction, no place to hang hand towels, could not figure out lighting logic, no laundry

super location to walk everywhere in beverly hills - great linens - great pool - great smell

the rooftop pool is spectacular

the bar staff were attentive and good humored and were a joy to spend time with

directly under the gym i was woken by someone on the running machine at 0630 which ws no fun when i d been

great customer service at front desk, bar and restaurant on first floor.

the wifi was in and out sometimes but it didn't affect us that much as the staff was quick to fix the

was great, nice to have the bar and restaurant on site for things like hot water for tea etc, having a nice work

the room service food wasn't that great

the staff who served breakfast were so friendly and nice

no laundry service

laundry service

filthy my kids refused to even use the shower it was so bad

was construction and ply wood, i think the pool was boarded up, which gave a less than possible first impression

darling pool area

lied to me about laundry i asked them about laundry bill they didn t tell me and deducted from credit card 3

the noise in the laundry room is extremely loud

no free bottled water no disposable laundry bag

laundry under renovation

bed bugs, not good. fitness center and laundry should be moved to higher floors.

as we stepped out of our car by hotel staff in a very friendly way and ushered into the lobby bar for a bellini

should be free wifi...

the gym is bad and the swimming pool very small

we loved the view and the pool table in the lobby. the hotel is great and staff is very nice

the pool is small, and often closed for private functions.

steal items like missing laundry clothes and even housekeeping bring youre stuff missing all the time

finally, they will charge you extra where you can utilize only for food and not to use for laundry or other

attentive staff. beautiful rooms and common spaces. great food and rooftop pool/bar

was terrible room service took forever

room service was extremely overpriced for what was offered food wise

laundry was drying in public space overnight

has a lovely small pool area and bar area

location is great, comfortable beds, spacious rooms, great service, bar and restaurant on site

staff, excellent location, great beds, high and powerful shower, happy hour, fire pit by the pool at night

very clean, good facilities (pool, gym, bar) and convenient location for beverly hills and the surrounding

just how expensive the laundry was

poor plumbing, the missed wake-up call, the overpriced restaurant food, the miscalculated laundry bill

no laundry room

on our final night there appeared to be a mass booking for a school prom or suchlike and the kids (all obviously

with the nice view is over a noisy kids school

they charge 20$ additional to room a service as they don t have a kitchen at the hotel so they send it over

no room service was not offered

wifi weak in the rooms

kinda wished that monday s had the bar open

but small gym, very clean and well equipped for an efficient workout

half drank bottle of miraval in the mini bar. incorrect charges on laundry.

and no room service really but it s not too too bad

the restaurant and pool are great amenities

room service - food was good

might not be great for little kids

laundry was always late

the pool is also very nice, as are the gym facilities but unfortunately we weren t there long enough

the ambiance elegant, my room was quiet and had thoughtful touches everywhere, the inroom breakfast was excellent

pool was small and difficult to find a chair otherwise everything was very nice including the bar

pool was small and difficult to find a chair otherwise everything was very nice including the bar and restaurants

the first time there was a serious laundry problem but the hotel management did the right thing and so i decided

there s also a nice small pool area which is perfect for relaxing during the day

however, the pool was beautiful and early morning walks in the neighborhood are a great

gym and pool

also, there's no complimentary bottled water in the room, and the breakfast menu at the restaurant is very

with a mall nearby, great restaurants in the area, and convenient laundry services, everything i needed was

no facilities, no gym , no laundry, no pool

strong chemical cleaning smell in rooms, no gym, breakfast is a joke.

wifi was fairly good, not the fastest but enough to work.

no pool, no gym, no dining

the lobby always smelt like food and the laundry takes a long time

pillow menu , i have neck problems and they charged me no show at spa even though i cancelled 2 hours advance

limited room service menu and very limited late night

very poor room service

food from the room service was horrible

no laundry machines

no liquor license/no bar :( kind of a bummer - but staff was lovely.

was blatantly discriminated against during breakfast by a spanish man

thing i did not like was the pool too small people were crowded wernt able to join the pool wahhhhh wahhhh

we loved the room, views of beverly hulls, rooftop pool and restaurant, gym, friendly service.

i check out they have a lot of reciept give, but i didnt give my clothes to laundry, didnt go any restaurant

the shower/bath combination does not even have a towel bar to hold onto when exiting the tub

the rooms are in great condition, the bar at the pool level is very good.

we

spa was not what i expected

location to walk to shopping and dining on 3rd it beverly great rooftop pool and bar great complimentary coffee

the wifi wasn't free, it was 13$ a night, which i found a total rip off

not much choice for breakfast

also, the breakfast food at the rooftop bar was so-so and could be improved

as an ihg member we had free access to wifi

beautifully appointed and comfortable rooms with comfy beds and linens, fireplace tv and free wif amenities

room service food is not the best, but with plenty of options a few steps away outside as well as a

amazing breakfast with croissants from laduree

has beautiful interiors, our had a fireplace and it was really comfy after the long trip

had the room with the fireplace and it was so nice and comfortable

there is an excellent laundry room which is great when you've been travelling a while

you could easily stay for a week - access to the laundry was

nice spacious suite. on site laundry facilities available to use.

hotel has good parking gymnasium and laundry facilities and each room has an adequate

the laundry on-site was very handy and the rooms were very clean, comfortable and spacious

reception staff were rude and room service vastly overpriced. room was small for the money

the restaurant lumiere is great for breakfast

restaurants, breakfast time, fitness center, spa location,

the pool was tiny and overcrowded, not befitting a hotel of their stature

the bar and lounge area in the main lobby is frequented by a lot of younger hip los angeles peeps

on the other hand, we had a kitchen

best for couples ( not so much for kids)

it's a pet hate of mine

wifi does not work properly in the rooms ( end of corridor) - small bathrooms - not enough light in

roof deck with pool

the laundry was not functional

rooms are big and spacious there is a laundry in the property which makes it great for longer stays

also needed to ask about guest laundry too

the wifi was atrocious. it would get 10's across the board except for this.

the room was fantastic, it had its own living room, balcony and small kitchen

the room also has microwave , and they have laundry room for guest so i can wash my clothes

-no pool

the room is big. the gym is good. there is a grocery store right across the street. very nice.

gym treadmills not cleaned properly for long time

smelled terrible, hallways were hot and muggy, gym was closed, the cafe/coffee bar was grossly understaffed

i had issues with the laundry service and some of my co-workers with hygiene in the room (insects and crocroaches

breakfast is good and the gym is nice

the roof top bar closes early

pool was closed for a private function which meant we travelled 11

breakfast was boring

great spa and pool

great spa and pool

housekeeping services were terrible- waited 4 hours to get a printed copy of room service menu

modern setting and ambiance, rooftop pool, friendly staff, excellent restaurant (their milk bread and onion

younger crowd don t recall seeing any kids in the hotel or pool

the room was beautiful and the staff at the pool were wonderfully attentive

room service got every order correct -- no mistakes at all

pool area was terrific too

are very comfortable , the hotel itself very iconic and had a lot of heritage , it has amazing spa ,pool and

at the bhh was perfect, we stayed for our honeymoon and they were so accomodation with an early check in and a

paper thin wooden doors laundry all has a slight musty smell to it.

perfect location, with a beautiful courtyard and a nice size pool to cool off in

design, very nice bar in the room (water, snacks & alcohol), books and huuuuge tv :) walkable to some good

, bar and pool)

room was directly opposite the pool area, so on a few occasions there were kids screaming on the top of their

dyi laundry service and close proximity to weho and anywhere else

it was very handy having a laundry room on site, however they should think about putting some chairs in there

the self serve laundry was incredibly handy and clean

location and guest laundry. concierge was friendly and helpful.

we appreciated the laundry facilites on site, and also the fact that there was a swimming pool

refurbishing half the hotel leading to noise and dust throughout the hotel 2/ 100$ for one bag of laundry

there were some errors in the bill, wrong laundry total, as well as restaurant bill

no room service

nice little bar and restaurant

rooftop pool/lounge was amazing

we stayed in a suite, comes with full kitchen and laundry

on a road trip and were looking forward to using the laundry machines, but they were really lousy - not a deal

it is a full-serviced apartment with kitchen, laundry and such

appointed suite with kitchen and laundry facilities and beautiful interior

loved having a little kitchen and there was even a laundry

sent a number of items to laundry, they returned burned & ruined

rate is really expensive laundry is too expensive too the value paid compared to the service is not

i enjoyed the intimacy and privacy of the hotel. the pools were nice for my kids.

you can use the swimming pool any time during the day

problem was bar where there were only 3 people but the bartender totally ignored us when we came in for a

there is grocery store across street the grove mall is 6min walk restaurants are nearby 24hour laundry 6 blocks

when there was non available parking one night, the front desk fed the meter

one of the best location i spent nights on different hotels and i think i go back to this hotel parking included

the bed we stayed in was big and comfortable, wifi was reliable and location was excellent.

not a lot of parking but plenty of street parking over night

no wifi

tv had lots of channels and great wifi

loved the record club bar and decor.

free entrance to a nearby gym

i was freezing some days and have to scan a bar code and request to turn it down but whether they do or not,

super cute hotel and pool, nice turndown service, beautiful lobby, clean gym,

the bar staff were amazing at making cocktails, the room service was top notch, but the main person who

(there's one in the gym

the bar closes early as does the restaurant, so

i swam every morning and used the gym

there was an issue with my laundry service - chased up on it multiple times with no call backs, they ended up

laundry service was overpriced, took the entire day, and the clothes came back damaged and covered

needs a self service laundry for people on holiday.

laundry service extortionate

for that kind of price per night...self laundry

a common laundry washer would be nice for long stays.

no laundry facility on site

no laundry onsite

no laundry.

blind outside the laundry room and old furniture left in the hallway made the place feel unnecessarily run down

for laundry, parking, etc

no kids allowed to use the pool no restaurant only room service

location and the pool and restaurant on site.

no kids allowed to use the pool no restaurant only room service

room service was pricey (as expected), but with a cvs down the street - grab some fiji water and

spa facilities were quite limited, there s no sauna, only a steam room, and no indoor pool, which

comfortable and modern rooms, excellent location, 24hr room service, housekeeping daily and staff are very

loved the bed, bathroom, gym and bar service (rooftop)

the steam room in the spa wasn't very strong and the shower pressure was not very strong

loved the bed, bathroom, gym and bar service (rooftop)

self service laundry

has laundry machines and vending machines which are very convenient

having guest laundry facilities a huge bonus - washing machine and dryer

odor from the guest laundry room on g2-west parking garage does not give a good first impression

friendly staff, specially carlos and felipe, good breakfast one more thing i liked was guest laundry

no laundry facilities

had to chase the staff a number of times on basic services like laundry collection, getting additional basic

laundry was very expensive $210 aud to have some clothes washed

only thing that bothered us was the lack of room service and the early closing hour of the market place downstairs

the room service isn

location was amazing, amenities perfect, restaurant & bar beautiful. 10/10

the pool is really tiny

we had a delicious lunch out in the patio and enjoyed some pool time until our room was ready

room service good

service in the terrace bar was repeatedly really slow

our family enjoyed the lobby fireplace gathering area, rooftop pool to lounge as well as dinner at the restaurant

the gym ran out of wipes and cups

before booking, and make those extra fees actually useful to all types of travelers, not just gym-goers or long

visiting family in culver city, clean, good staff, nice restaurant and rooftop bar, well equipped gym

location, restaurants, gym, rooftop, cleanliness, friendly staff

the bed was incredibly comfortable, the kitchen had everything i needed and i could do my laundry too

place was very cozy, extremely clean, well-equipped(particularly the kitchen which was important to me) and the

place has everything desk, kitchen, washer/dryer, full bathroom, etc

the bed was incredibly comfortable, the kitchen had everything i needed and i could do my laundry too

i enjoyed having the sofa and really big ottoman to work - and the little kitchen and washer/dryer were ideal

bar is very small, and the hotel is 90 years old and shows its age, but it’s still very nice

pool area could use a refresher

room, gorgeous dining patio, amazing food and drinks. very quiet when the bar is closed.

the property offered spa services, a hot tub, sauna etc

pool and staff

no on-site laundry that can be completed same-day

breakfast was only for two and not many choices. pet fee was a surprise.

good and healthy breakfast choices, great atmosphere around the firepit in the evening, of course the free

breakfast was way better than expected

updated. clean. stylish. friendly staff. nice patio. good breakfast.

on the website it could say that there are not spa tubs in every suit so i know to ask

staff. location. pet friendly

rooms, no room service, restaurant only partially open

no breakfast room service

the hotel was a vibe. i really loved the pool. it felt good to finally enjoy the sun.

wifi was cryptic and required a separate trip to front desk

lamp doesn t work dead bolt on door broken minimal hot water wifi pretty much didn t work they made copies

that's a small, petty thing to bring up, but for extended stays you begin to wonder what's going on

little bar down in the lobby so you could get a glass of wine at night/coffee in the morning

was fine to stay at for business travel, but there's no kitchen, and it just seemed a little 'bare minimum'

would prefer to have had the bar open and food for breakfast available

room service wasn't good.

great atmosphere, position, decor, bar and music

a beautiful bar and restaurant downstairs

i had room service, which was fine, and also one meal in the restaurant--the pasta

dirty outdoor chairs no tea/normal coffee tea station no room service past 9.30 area it s in

amazing smell of the hotel, nice beds, warm blankets, sparkling clean all the way, nice bar on the

restaurant was closed the whole time and no room service.

the pali hotel is also pet friendly with a skilled valet staff

room service breakfast was very good

laundry service was good thank

perfect location; great pool and food

room service was quick & courteous

breakfast was a little over priced

it was modern with a nice pool and bar area

it's a good choice for adults or families with older kids who are able to appreciate the small, quiet atmosphere

close to our kids

breakfast was continental but with a really great eye on the choices

drawbacks are 1) no elevator, so this is not an appropriate place to stay if you have very young kids or use a

continental breakfast with delicious assortment of croissants included

good breakfast clean room , free parking, laundry option available

to the entrance to help with our younger daughter staying with us, they assisted my husband with laundry (they

what would have improved the stay would be laundry facilities that were inside and available all hrs

breakfast, laundry, location

the guest laundry was scary. you have to go outside and walk through the side parking lot.

laundry in one of our rooms

the kitchen and laundry in the unit ensured a homey stay and some privacy in this filthy city

it was a bonus to have a laundry machine and a dryer at the end of our two week trip across the states

the large rooms with kitchenette and laundry

s a studio with a kitchen and laundry

however the one on the bed cover was of the kind that would stay even after several times in the laundry

to buses short walk to hollywood boulevard and santa monica boulevard, takeaways, supermarket and laundry close

close to public transport, laundry mat and food supermarket.

guy i checked in with was really nice, the lady that was at the desk when i asked for a late check out was nice

the shower has no privacy if you have your teen kids with you in the room

was not always comprehensive, could have laundry service and restaurant is a bit too expensive for the quality

there is no gym, pool, laundry facilities that we could find, or ice or vending machines on our floor

strong and steady wifi. comfortable bed.

room service was good breakfast and dinner

proximity to campus, early check in being available, tip free hotel, good rooms

staff was very helpful. had good amenities like laundry for guests. good breakfast.

coin laundry

location, parking, breakfast. guest laundry is very convenient.

we also enjoyed using the pool and laundry facilities

old, a/c not working properly, breakfast didn t have a wide selection and all plastic utensils, laundry room

the pool area and service are always good

the gym could be better

humid , dark rooms and no kids friendly visitors

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

pool area was just ok

a little tight getting out and into the building also they don't have a laundry facility on site onther thing

i wish they had laundry room

parking lot fee, $20 per day no laundry on place

of laundry facilities we sent our laundry off for cleaning and it came back with an astronomical

the rooms were clean with water replace, gym and nice rooftop

food dirty laundry and also when you say something about the bed bugs he says that you brought them

room was large, the bed was comfortable, and the wifi was great

pool was dirty and out of service, my kids couldnt use it

pool close at 8

wifi is avalable, but you should log in every time you closed your browser

really lovely staff, a great pool, cute little bar with great cocktails

one suggestion is maybe install an ice machine on each floor, that said the wonderful bar staff are only happy

cool vibe, very clean, great pool area

loved the fact there was a coffee bar in the lobby

it is in the middle of everything yet when you re chilling by the pool area it feels like you re in a quiet

extortionate prices to get laundry done

3: no laundry service

(but the kids still went swimming) :) this was a last minute stay-we had gone to disneyland for a few days

hotel - especially the pool area and lobby, friendly helpful staff, clean comfy room and fabulous location

my go to place when visiting la - have great pool scene- went to la bridal dress shopping w daughter

my laundry from our road trip was sent down as we went out for the day and back before we got back

the staff are so down to pool is heated to a beautiful temp, complementary snacks, breakfast and laundry

free snacks, breakfast, laundry, popsicle hotline, coffee machine (espresso drinks

you can also use their laundry machines for free and they provide detergent that s kind of nice to have when

having free laundry services was amazing

elevators were broken, there was no laundry as advertised, the breakfast was poor, the headboards were damaged

wifi, laundry, ice machine, staff, elevator

surprised you can do your own laundry nice

we loved the laundry service on-site and the outdoor patio is providing a relaxing experience

the staff wasn t friendly and the laundry was out of order

i asked him where the laundry was, as the website said that it had one

laundry facility, my room key kept needing to be reset all the time, the 1st day before check-in

the wifi didn't work

tight parking, and they served continental breakfast late.

we were asked to pay an early check in fee after we had already checked in

laundry service on site is very helpful

with a kettle for hot water, there was also a microwave downstairs for guests to use and even a laundry room

free parking is available. the room is clean. laundry is available for guest use.

location, helpful staff, security, parking, very clean, lots of amenities, microwave and secured laundry

clean and comfortable. no charge for on site parking, guest laundry

self service laundry facilities, fridge etc location is fantastic, just a street away from hollywood boulevard

there is a coin laundry room which made our stay better as we could do our laundry

loved that there was laundry facilities too - especially with kids

great sized accommodation rooms, breakfast is brilliant and laundry on site is very handy

staff are friendly and there are amenities like laundry, ice machine and vendo

entered the room and saw that the carpet has many pet stains

and flower petals were left that were not ours

and can be slippery as you walk downhill - mobile phone qr keyroom meant you need mobile data/ wifi to use it

sheets are clean, pillows are soft and netflix/wifi is okay

nice little kitchen area

returned my shirt from the laundry with blood stains on it

a guest laundry would also be nice - i refuse to pay $8 per item of underwear to have sent out and washed

not enough towels for each person staying , only 2 coffees given fir 4 people staying, no laundry on

no guest laundry facilities

laundry facilities on site would have been helpful

however we were several doors down from the staff laundry room service and the door was often open and i always

i washed one load of laundry and they did not spin out so i spent 5 hours drying my clothes

i needed change (coins) to do laundry and they did not have change and

no bag for laundry, no iron in the room

good location, peaceful, good parking, clean rooms

usual i was assigned a room in far corner of the building across from the laundry room

no pool no laundry facilities no complimentary breakfast parking wasn t grate

room was abysmal, opposite the motel laundry room in a dark corner off a dark passageway

laundry facility

the wifi is horrible