my confirmation and a placard in the room stated that breakfast was included with your stay

provide at least brewed coffee and donuts for your advertised breakfast

breakfast

the continental breakfast was limited to waffles, cereal and milk

that they had breakfast bar, nothing worth talking about

ended up having to do my laundry late one evening and the guy at the front desk i guess thought acting suspiciousor

the pool was nice and the laundry facility was definitely a plus aswell

wifi was pretty much garbage

also, the wifi was awful there and we were without service for most our stay

close to home for a great getaway. was happy to find a pool.

there was nowhere to do laundry and we got snowed

room 104 shares a wall with the laundry facility & there was constant noise and thumping all weekend

used to have a jacuzzi tub out side but it blew a way in a bad storm and they have no geust laundry

theybjave free wifi

quiet, friendly, safe, clean, and a good breakfast to boot

it seems that the coin operated laundry may have been out of order

it was quiet, clean and had a laundry for guests

the rooms are very spacious and they have a laundry facility

stairs and parking security

location...staff ...quality comfort...cleanliness.. breakfast

loud laundry carts being pushed through the lobby/ dining area while we were still eating.

the pool happened to break right before we arrived, but that s not their fault!

all of us enjoyed your pool as well

loved that it was pet friendly.

nice pool! breakfast was good

breakfast was simple- waffles and cereal. hot tub, laundry services were out of order.

broken laundry units

breakfast, indoor pool

parking was abundant

both the pool and breakfast were good!

my room was next to the laundry facilities so it was rather loud, but other than that i had no

customer service, smelly carpet, the continental breakfast was poor, no laundry room and the closed one was

housekeeping only done every other day so no new towels and laundry never take out

very kind, speedy and vocal about my stay via breakfast times its location and etc

the breakfast cod be improved

laundry facility is good but there's only one washing machine and one dryer so having more than 1

only 1 washer and dryer guest for the guest laundry...

so close to the airport, available dining and laundry mat.

our room was located directly across from hotel laundry door

little pricey to do laundry.

comfortable bed, full kitchen

kitchenette in room is convenient, tvs equipped with netflix (have to use your own login), bed is

very modern. loved the breakfast!

at the desk throughout our stay were so helpful and courteous, the bed was so comfortable, the pool was p

the breakfast had a nice selection of items to choose from

love the availability of laundry facilities for guests

clean and comfortable room with amenities such as hot breakfast, laundry facilities,hbo & airport shuttle that

laundry on premises

we were adjacent to the laundry, so we heard those noises throughout our stay

was close to the airport, and the breakfast was very good

we needed more coffee cups and laundry bags and they brought them right to our room within 5 minutes

didn't have breakfast, our flight left too early

maybe they could use more lighting in the parking lot.

room was very clean and the breakfast was one of the best ive had.

restaurant and bar ...great staff

needed to do some laundry and there was no information about where the laundry was

i needed the laundry, but it was out of order

laundry for guest was only one washer and one dryer and the room was super warm

nice rooms, low rates for airport parking

clean room, shuttle service from the airport and rental car area, friendly staff, a good, convenient, and safe

wish the vending machines were stocked and laundry room was more efficient

smoke detector in another room beeping, dryer in laundry room running all night clanking around against wall,

the laundry facility

didn't have breakfast and there were no sheets for the pullout inside the room there was also no laundry bag

laundry facilities snacks

no laundry facilities

i didn't like the fact that there wasn't a laundry facility on site.

there is no laundry room as advertised

it was a king smoking room

staff was accommodating and friendly. great location and the wifi worked

on-site laundry available, and staff provide free laundry supplies

they had a small office area were i could print off a few things for work and laundry facilities which i also

they had laundry facilities down the hall on the first floor that were very convenient

even had a fireplace

everything was more than expected. parking was quite crowded, but that couldn't be helped.

was quiet and they also had a laundry room and everything was in walking distance to store to put in place

accidentally chose a smoking room but the entire facility smelled like cigarettes

the location was convenient, and there was luckily plenty of parking and food options nearby.

the only downside was the half sized pillows and the limited breakfast

no parking fly, or shuttle service.

the lobby is in a hallway that used to be the laundry room while under construction

wish there was laundry facilities for guests.

wish they would have had on-site laundry

had to board my yorkie because you don't allow pets (of course i realize not all pet owners are considerate &

gym extra small and no weights

there was a laundry machine making noise in the morning right next door on the wall next to the tv and the

our flight was early we didn't eat breakfast this time

beds. hardware floors, room was very quiet. shuttle bus vertical efficient.

shuttle runs every 15 minutes from hotel to mci

friendly staff. airport shuttle running 24/7. on-premise bar/restaurant. large room

flickered like there was some kind of electricity short, my boyfriend found a big toenail in the laundry bag,

needed laundry detergent and they were out as well as many other items

the staff very friendly and courteous. i like the fact the hotel was pet friendly.

great indoor/outdoor pool

my kids and i got snacks at the gift shop

laundry available on site

laundry hours to get them done

mattress strewn on the front of bldg , storage laundry room exposed front of the entranceway

laundry facilities but had a lock on the washer

are clean, on-site coin laundry, small breakfast, friendly staff, shuttle service, and i really love that it is

room did not have a microwave and there was no way to get change to use the laundry machines, which i think it

my husband watched him go to a hopper and dig through a bunch of laundry to find some towels for us

breakfast is always good with a variety to choose from

and accommodating, the breakfast was awesome, the shuttle to airport was very convient, and the spa tub was

spa tub

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 9

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

i wish the pool was a warmer temperature and the beds were a little more comfortable.

the pool was nice size and had towels

the gym was sad. broken equipment and no water in the gym was a problem.

the laundry room was right down the hall

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

some of the dryers in the laundry area didn t work properly

laundry onsite option was a huge perk

noises from pets in rooms.

was very noisy the first night we got no sleep we went out for breakfast bc there were kids and baseball players

loved that it had a full kitchen included.

we re from florida so that was weird to us because it was very hot outside and my kids had to stay pinned up

very clean, friendly staff, great place to stay with kids with the pool and basketball goal.

nice pool, comfy bed, great breakfast!

guest laundry was in terrible shape

liked the fact that there was a guest laundry

the rooms were really nice for us having 6 kids

nice kitchener great view of airport area so i could see planes landing and taking off

they were very acamadating. they got us right to our room. our kids loved the elevators.

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

room we were put in was next to the laundry room

happy hour was nice. kids loved pool. close to zona rosa.

location was great and the kids loved the pool

the spa felt great perfect for relaxing after a long day

the staff went way out of their way to get us quarters for the guest laundry, and that was very much appreciated

rooms are very spacious, love that there is a small kitchen with a full size sink and refrigerator

plenty of parking

hotel is nice the staff was great the room was very clean big and spacious love the kitchen area my only complaint

got in late, picked up by the free shuttle, offered bottle water upon check in

they have an indoor swimming pool, gym, and a laundry room

very easy to use laundry service as well

don t really offer any breakfast, it s mostly a frozen sandwich that you can microwave; - the laundry service

room was located right next to the laundry and the dryer was not fun to listen to that night

airport shuttle and cleanliness and for sure the price

clean, breakfast, shuttle to airport.

great location, room, pool, and gym.

it was clean, staff was friendly, breakfast had good choices for food and drinks

the toilet paper rolls are too far from the toilet especially for kids

information should be provided to the guest at check in that the wifi password changes every monday

room clean and well stocked with towels, nice breakfast assortment, close to everything, ice and laundry facilities

the laundry: dryer was out of order

the rooms had a microwave, coffee machine (well stock coffee supplies) iron, iron board, desk, laundry bags,

left a small pile of laundry and have called they stated that couldn

really appreciate laundry facilities for guests

the whole lobby area smelled like mildew because the laundry room was right there and they obviously have mildew

laundry facilities need work. but i was refunded.

clean room and laundry facilities and staff always friendly and welcoming

the laundry isn t free

the breakfast selection was smaller than expected, but was good enough for our tastes.

laundry room had no change machine and the front desk would not sell quarters

all of the shifts had multiple tasks to keep up with, ie laundry to keep the pool area supplied with towels,

the kids liked the water park. the room was nice size. the breakfast was great.

have an inside swimming pool my daughter love swimming so we come here to swim even on her

friendly staff, good location, kids loved the water park/pool area

the property was quiet, laundry was good, vending selection was good.

it's quiet and safe they keep the hotel and it's facilities such as the laundry room very clean

that it had a kitchen in it and could wat aime meals at the hotel to save a little money.

was only 1 thing i did not like and that in the entrance to the parking lot there are 2 big potholes that are

easy access from freeway. full tiny kitchen. good price.

breakfast had multiple options

a nice stay, quiet night, and good breakfast bar

the room was clean and the pool and fitness area were nice but

parking lot was well lit

room was big and comfortable. good breakfast, and frei day staff

a cheap room to sleep in head out or if you want to lay low for a few days it's great but the laundry facilities

the sidewalks and drive way /parking lot was slick with ice and snow

breakfast buffet

place to stay except for we had to park on the place across the street because not enough parking area for the

gas station in the parking lot, across the street from every fast food place

staff were eating, lounging and folding laundry in the lobby

was clean and had a nice kitchen area with everything you would need

a little kitchenette and couch that pulled out

great breakfast

clean, excellent staff.slept well. blackout curtains helped. good breakfast.

laundry facilities available

small indoor pool, laundry facility

laundry room could have had moe than just one washer and one dryer

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

with the weather issues laundry was delayed, but it couldn t be helped.

the key card did not get the pool door open and the laundry soap was out.

were unable to partake in the breakfast due to needing to be on the road prior to breakfast beginning

breakfast served was good.

we enjoyed the indoor pool and the breakfast. our room was great and we enjoyed our stay.

that the people upstairs literally walked like a heard of elephants, and also the fact that the kids in the room

then my kid was sick so i had to do laundry & the residents left clothes in the only working washer & dryer

loved everything with the exception of the pool being closed and a gate sticking up.

good outdoor pool, very close to restraunts and shopping

the wifi worked the first time

pool was closed

free parking, a swimming pool, and guest laundry, add to the things that matter when making your choice of

noise from the laundry facility could be heard from the room

the breakfast sucked the wifi was terrible also

love it. my kids enjoyed the breakfast and the help.

pool was very nice

continental breakfast would be nice, but hy-vee, walmart and a stack of other stores and restaurants were

breakfast was good

no breakfast. there was a wet washcloth still in the bathroom floor when we arrived

ya the worker was lazy and didnt even have breakfast at all at 10:45 when i checked out!!!

convenient location and parking area

we used the guest laundry service which was great with a longer term stay

the room was very nice, and clean. the laundry was really nice too.

the hotel room had a kitchenette which was perfect for my extended stay of 6 nights

well breakfast starts at 7 and we had to be somewhere at 6.

everything was good, except that we didn't have breakfast.

the new room was perfect, very clean, quiet, comfy bed, good wifi, and lot's of channels to watch

fitness center needs attention.

pool was closed

i enjoyed swimming at the pool although it is not so long for training

pool was a little cold

this was day 7 on our trip driving from oregon to florida and one of our planned laundry days

however front desk very helpful showing us location of laundry mat and told us we could go over to holiday inn

very friendly staff, great location and sufficient parking

the carpets could be a little cleaner.....past residue on carpet

pool only 4 ft max

access to hwy 35, pool, breakfast, wifi, and pleasant staff.

parking

very good breakfast buffet. especially enjoyed the sweet breads.

the pool and jacuzzi were closed the second night i was there and i had picked this hotel because of

parking and access to your room from the parking lot

clean, friendly staff, 24 hour laundry, comfortable beds, handicap friendly

very clean. very quiet. nice location. good hot breakfast.

no spa/hot tub outside pool

breakfast was amazing, bed were very comfy, clean rooms, friendly staff and the pool was awesome

very much appreciated the pet friendly environment and no fees for it

laundry facility

just like cheap laundry soap

no laundry room for guests

wifi is down do to weather

wifi was intermittent

laundry room

i like that they have an indoor pool and a location is closed to worlds of fun

the pool was to cold to stay in for long

staci made it possible for our room to be next to the pool for the children

kitchenette included in the room was great because we didn't have to go out to eat for every meal

laundry room only had one washer and one dryer so i had to wait a bit to get started

spacious, plenty of parking and a real breakfast

parking was great front desk was wonderful breakfast could be better but we are in pandemic that's

friendly staff, clean pool area, clean rooms, great value, good morning breakfast. quiet too.

only reason i didn't give a 10 i would recommend this hotel my 26th anniversary went to ameristar casino it was

really nice lobby, clean room, breakfast, laundry

the parking spaces were small.

missed breakfast, bed was a little too soft for me

a good parking lot that s about it.

wifi was terrible, didn't connect and would drop all the time

the lack of amenities made the stay boring, the fitness and laundry rooms looked thrown together just for the

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

the breakfast was pretty bad

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

breakfast was just okay

they have a great breakfast

dirty everything, bad location , horrible parking

very clean and breakfast was convenient. kids enjoyed pool

breakfast was good and served at a good time

not a lot of parking in front.

laundry room close

the laundry room was not working

staff knock on my door and accuse us of smoking in the room whn clearly my room across frm the laundry room /

laundry facility took my $$

has a pool and laundry

it was stated that they had laundry facilities but their dryer was out of service the whole week

toilet in room was broken but never fixed. laundry facility also broken

a map for ice, vending machines, and laundry.

non smoking but smell in room was so bad, literally had door open until we went to bed

when i checked out the lady was very rude i did not get the smoking rooms i asked for and they did not bother

good breakfast considering the covid times.

very nice. very clean. dishes and a kitchenette with stove top burners were a nice touch.

best hotel breakfast i've ever had!

huge tv, nice kitchen set up, comfort bed (pillows were really poofy

breakfast wish it was out later design of room efficient stylish and comfortable sofa and

parking was great

room faced parking lot and the guys that must ve been catering breakfast were very very loud

pool, exercise equipment, and location.

i enjoy the swimming pool and it not being cold so my kids can enjoy the pool in the winter.

too expensive, cafe/coffee bar should be open all day

laundry room was very convenient

the guest laundry machines were broke also

didn't fit the bed the air-conditioning was loud and sounded like something was dying in it room service start

this time of staying we enjoyed almost all of the hotel things to do the bar was fantastic and pool was super

air conditioning blew right on the bed! froze. charged 25.00 pet fee plus 100.00 deposit

no laundry available and our room 112, fridge doesn t work well.

everything was wonderful! really convenient laundry facilities!

it snowed while we were here and they plowed the parking lot

breakfast was very good with many selections, all very fresh

insistence that i be in a h-cap unit on first floor because of my pet

to the fact that i did not want to take bedbugs home and due to the fact that i would not do my laundry there

location and wof parking included was great

a great location for a world's of fun weekend, free parking and you didn't even have to drive

parking was great, location was great, staff were great, the only problem was that our unit had

ants. spiders all over the kitchen

everyone there from the front desk lady (she was extremely friendly), the two ladies behind the bar served up

the pool could have been better - free breakfast would also be nice !

10 plus kids going absolutely wild

comfortable, clean well cared for bar welcoming

were informed we would have free breakfast but since we have kids we would have to pay for their stuff even

6) requests for additional towels had to wait till next day when laundry service started up again

asked for one when we got back and did not have keys for the laundry room

they did not have a laundry facility

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

it was ok and they have a laundry area for customers

no breakfast included no laundry on property

casino

convenience of the parking, the location of the hotel inside the casino and the variety of dining, beverages,

no free wifi for a room or staff didn't bother to explain how to use it

don’t charge you for two rooms when you have 4 kids like all the other hotels do

smelled like weed in laundry area

quality was poor, cleanliness was not up to decent standards-cockroaches in room, laundry and trash in hallways

we like the laundry/ and restaurant within the hotel was cool

large guest laundry- 3 washers and 4 dryers

no breakfast and some of the other tenants making noise and smoking on a non smoking floor.

the bar had a good selection of drinks

young funky vibe, but loved the bar and lobby area

the have a 8 pool bar

pool water smelled dirty. room was worn with chips in paint, dirty rug in room

room was clean, gym was incredible for a hotel

laundry room

the pool is a little small, but the seating poolside was comfy!

best hotel breakfast i ve had

breakfast was really great.

breakfast had a hotel team member scrambling eggs upon demand

the hotel smelled like smoke and the gym was too tiny with barely any equipment

the casino was very fun with great staff

location, parking, room, and staff

losing at the casino

absolutely nothing about the stay. i met my kids there to celebrate a birthday. horrible.

curtain made whole bathroom smell like sour laundry

pool and fitness center not very clean, laundry facility not clean, dryer not working.

), terrible wifi

hours of pool,breakfast was horrible.

no wifi

a wheelchair,,that was the reason for the rooms to be attached ,,it was nice to be able to do my laundry being

my kids really enjoyed the

families get up early and kids are excited for the pool

the pool was only open till 10pm.

cleanliness and quality customer service i spent 3 very nice days with my girl she loved the pool area and the

no laundry facilities no workout gym

nice location, nice hotel for the money. clean rooms and a nice breakfast.

not much parking

comfortable bed and excellent breakfast

very friendly, the staff did a great job. very pet friendly.

night staff wouldn't give out change for laundry mat at their own facility.

didn't like the homeless people sleeping in the laundry facility but the empty vodka bottle in the hallway was

great location. cable. free wifi. clean room. great weekly rates. laundry on property . quiet

private, mostly quiet, cheap laundry room, convenience store within walking distance.

would prefer the option of a later check out and the laundry facilities were out of commission

i used the laundry on 3rd floor - pleased area was clean, lots of machines and you also sold detergent

desk clerk has to do hotel laundry

a.c. wasn't working in 3rd floor hall and parking lot was full

our room was overlooking the pool and we heard noise from kids in there until 10pm.

room, (248)fireplace was broke, so got moved to better room (355) and we were very satisfied with the

conditioner didn t work properly in the room no room service no house keeping no pool but still the same high

the location breakfast my wife wasn t a fan she liked the bagel bar and fruit bar but would of liked more

we did not get any housekeeping service during our stay and the pool was closed

pool and hot tub were closed

the bartender couldn t even make your drink behind the bar because there was no soda machine back

beautifully decorated rooms, friendly staff, delicious breakfast.

it was special. magnificent decor, staff, breakfast, location, and a one-of-a-kind experience

nice breakfast, coffee in the very early morning. good guest laundry.

self-service laundry room

they had a guest laundry facility, which i did not use, but seemed useful

great hotel with excellent amenities. free guest laundry.

24 hour gym.

was extremely unsafe, had to switch rooms because we had a none smoking room and the room we were given stunk

wifi was decent enough for me to watch netflix on, on my tablet

it s in is sketch with a bunch of homeless people hanging about right outside the hotel parking lot

parking

the only positive is they kept the parking lot lights on at night

breakfast could be better

clean clean clean!!! modern! beautiful! great breakfast!

breakfast selection. who doesn't like bacon? out of three mornings there was none.

staff were friendly and helpful, especially the chef in charge of breakfast

didn't have time to check out the gym

no late room service

pet friendly

the savoy bar inside the hotel was a perfect stop for a nightcap

the staff was amazing! the room was super clean and room service was superb!

com error, but the pet fee was not explicitly stated and so we arrived to an extra $75 non-refundable fee added

we were not able to connect to the wifi or sign into any streaming apps on the very difficult to use tv system

the hotel bar closed at 10 pm when you still had 6-8 people still drinking.

great hotel, but it's not so great of a location if you have kids or plan on walking around, especially in the

the room was great and i enjoyed spending some of the evening at the bar listening to live music

restaurant food was not good nor cooked correctly due to kitchen staffing not coming in, the mini bar pricing

there were at least two wedding parties the weekend we were there so i get that laundry was busy but we did

room service woke us at 1 am

it's a lovely location and with the right menus and bar snacks, this place could be hopping

the staff was really nice. anna with room service was really nice when she delivered my food.

we were told there s a soda machine in the gym but was sold out of everything then wouldn t give your

bar soap in bathroom, also cleaning people did not supply a laundry bag

however no laundry bag nor any bar or hand soap

checking in we went to our room and the hallway was full of dirty laundry

pool closed too early 11pm-12am close would be better for later night swims for older kids.

nice pool and gym

breakfast options at little cafe area was limited.

location, staff, breakfast,room size, comfort.

in addition the staff ( front desk, valets, bar and coffee bar staff and housekeeping)is wonderful and genuinely

wifi access didn't require a password.

grand classic older hotel nice bar and wonderful restaurant

we were looking for laundry facilities in the hotel and there was none.

noise from laundry???

some include breakfast some did not

the pool didn t have no water n it was super hot

did not try the breakfast but the coffee shop was nice

modern and updated, free laundry (self serve)!

convenient location! friendly and engaging staff! excellent breakfast!

she was so sweet to my kids and helped us with the pancake machine

the location was perfect and breakfast was nice

it totally ruined our plans for celebrating the kc chief s super bowl parade with our kids, a waste of $200

twic for morning room service, said they were busy and would call us back

staff on the front desk and the bar (drum) we're amazing, saw i was on my own and took the timeout to interact

staff did not come by the first 2 nights i stayed, so i had to ask to have my room serviced

over priced room service

one time we called room service and got no answer

i wish the spa and salon would of been open.

nothing. needed was a place where my grand kids could get burgers and fries pizza

we arrived earlier than expected but they were very accommodating and allowed an early check in

the pool could be open later.

flimsy plastic cups, barely any facilities in the room or in the hotel, better-than-nothing gym, and etc

excellent complimentary breakfast and everything was clean.

pet hair in room

the breakfast was delicious and hot

great location! very nice clean rooms! great breakfast!

location, room, gym

i wasn't able to use the pool or gym, but i had no issues using their laundry room

our room smelled like smoke and the lights in the kitchen were not working

bar was not open for service

breakfast could be warmer

we had a couple of light bulbs out and the breakfast could use an update