the laundry delivery at 6

laundry also the same was woken every morning starting at 6am

use of the pool allowed on morning of departure

would have liked a more cosy bar area and

free wifi but very slow speed, used 4g instead

piles of laundry all over the place

kids enjoyed the pool

lovely room, excellent location, quality of the food,only had breakfast. definitely will return.

swimming pool was a bonus is

pool areas and garden kept nicely

the apartment was new fresh and clean. new tv , kitchen. great comfy bed, and fans as i get hot.

very clean good size of bedroom really good all everything was in the kitchen alover it's was fantactic love

it would be nice if there was a grab bar on the wall over the bath .

the staff where all amazing the bar maid from rome was by far the nicest woman i have had the pleasure of

pool and spa was nice and clean

very noisy on sunday morning when laundry lorry was unloading etc as it was very early

the en-suite bathroom had a corner cut out to make room for a laundry cupboard

hotel needs updating: faced with 2ft pile of laundry in hallway when leaving lift on 2nd floor upon arrival

the price for bottle water at the bar 2 10 for a small bottle

bistro restaurant have amazing food and drinks,gaming room downstairs is fabulous with everything kids need,head

tiny with a rusty bottomed bath with mould around the edges, laundry room underneath so constant sound of

wi fi - kitchen was handy

blind in kitchen did not work and too high to pull down which made room too hot and sunny

would of been nice if the spa was open, i understand that it couldn t open because of covid

the staff were lovely, the food was lovely & pool & spa were lovely

laundry room with washing machine and iron

to stop their laundry trolley from rolling down the hill into traffic

extras hair dryer, fan, jug of iced water, ironing board with nice clean steam iron & laundry facility at a low

the spa was excellent

om 221) breakfast was really nice the staff was nice and arranged early breakfast for us the kids enjoyed the

no hidden surprises like laundry been done through the night unlike the lincombe hall hotel, was exactly as

shower was in the basement and had to use a service lift to access it (and through the cellar and laundry) staff

was not able to use gym as wasn t in use

lot better the fitness centre had only a few gym equipments , a pool and sun would be lovely even if it cost

friendly and helpful staff and the breakfast was

laundry at the property, just next to the flats

laundry could have been included. thought it was when i originally booked.

the property also has laundry facilities and a beautiful garden

catering not having to get up early for breackfast or cleaners laundry (free)

free onsite laundry room was a big plus too

there was ample parking, and there is a small bar at the hotel, lovely gardens with seating too

hotel is in lovely grounds with plenty of parking which is a must these days

the hotel itself is beautiful and there is ample parking and it s only a short walk to the stunning harbour

quality produce all served to our table by our hosts who managed everything themselves, a nice bar where guests

owners, location and breakfast was the best we have had anywhere!

excellent laundry service

lovely hotel and we had the swimming pool to ourselves

ordered 2x ham sandwiches with room service and was charged almost 30.

had some trouble with the wifi in the bedroom -couldn't always access it -sometimes when we really needed it

i think food in room service was very overpriced

hotel not checked to stop none blue badge holders leaving vehicles in disabled spaces door to laundry room in

broken room safe and no laundry facilities was inconvenient as we travelling internationally as staying 5

missed the outdoor pool (closed for renovation)

food was rather pricey. wifi didn't reach our room.

free wifi was good, streamed netflix one night with no issues

was situated above the laundry room which was active until 2:45 in the morning, when i mentioned it to the

adjacent is a two story building which seems to be the laundry facility come store room

friendly and professional, facilities are excellent and i have loved spending a few days in an adults only hotel

wifi was great

i have to mention ade and dave who worked the bar who interacted with us as a group were friendly , laughed with

lovely pool and relaxing gardens

location, good food, kids loved the pool and hot tub

wifi not working

very good breakfast also bar food dinner execlent

breakfast cold selection, excellent

we were put in a room ( 149 ) sounded like it was above a laundry room early morning.

looked like trolleys of laundry being taken out and staff talking loudly

shame there was no swimming pool.

tray charge for room service so i ate out.

the hotel, staff, massage, food, entertainment was brilliant the bar was cheap and cheerful the hydro pool and

all the laundry outside my room

wifi for 3 days room very hot

the staff were lovely and very polite it was good the bar was open when we arrived back from our evening

dog friendly you would think the bar would be ok for the dog but none of the rooms down stairs are dog friendly

the bar menu was very good also the bar staff was very helpful also the reception staff

pet friendly

the windows on the top floor opened all the way and with younger kids, we had to sleep with one eye open

clean and all staff where very friendly and helpful if you needed them for something , breakfast was very good

was great that the staff changed my room to make sure i had good wifi, the view out was beautiful

i dropped off my order for breakfast room service, deciding i wanted to change it just before the cut off time

room view towards a wall and the laundry bags and next to staff probably smoking area where you can hear their

had to ask reception to get a huge bag of dirty laundry from a wedding that had been a trip hazard for two days

laundry next door

staff were not nice our room wasn t cleaned on sat liking out over bins and laundry staff coming to work

uncomfortable can hear people walking up and down corridor doors being slammed staff moving laundry trolleys

have been nice if the kids were allowed to use the indoor pool, at least for a couple of hours at some point of

side location was challenging for seniors but this was more than adequately delalt with by the shuttle service

the spa is well worth a visit nice relaxing and chilled with a massive massage pool with amazing views

the spa area was also fantastic with an amazing view of the sea from the swimming pool

food not the best ! but spa excellent !

the tv worked fine but the wifi was dipped out every now and again

good budget option, but i was alloted same room with slow or no wifi

there was no wifi

wifi small signal

was no working tv and no working wifi got woken up in the early hours of the morning by a drunk person making

over that very high charges along with pet

nice room. comfy bed. great breakfast. good vibe.

brand new hotel clean great room sea view lovely bathroom nice bar and restaurant really good breakfast and

the bar staff and reception staff were friendly and helpful and a special thank you to alex and luca

spotlessly clean bar staff and all other staff was very nice

first-class freshly cooked breakfast served by a happy crew friendly bar staff good choice of on-tap worth a

lovely thank you , if you can improve the wifi signal in room 52 please

breakfast was very good

wifi wasn't great in the evening no switch at the bedside for a fan

off had to have windows open all day & night & was then very noisy from nesting seagulls & kids on

service perhaps a little slow and wifi not great. but not enough to spoil a most enjoyable stay.

wifi wasn't working during the entire stay and no one let us know prior to booking

the second day the soap was removed, but no new bar left for us

this beautiful manor has a variety of themed rooms and incorporates a five star restaurant and bar and three

friendly staff good bar and very good restaurant

tv signal was hit and miss. wifi drops quite often

wifi was not very good, sky tv would be a nice addition for a room costing 90 per night and a

room location (216) right opposite the cleaning/ laundry rooms where the staff congregate so noisy

bathroom flor tiles bath stained cracked sink mouldy shower door fire exit not clear 27 sacks of laundry blocking

laundry in the corridor every day of our stay

small no room to move, very noisy we could hear the people above us walking around also there was laundry bags

comfy bed hot shower atmosphere wifi i enjoyed my short stay at the queens hotel, i could park there, always

good wifi

didn't like how the indoor pool was so cold, and we were so surprised to see how small the tv, was in our room

relaxing atmosphere good parking on site

it had all the amenities we needed for a comfortable stay, including a fully equipped kitchen, a comfortable

whole main bar on seafront was being refurbished

the entrance had wheel laundry trollies as you enter which remained the whole of my stay

was a bit uncomfy, we were in north lodge and lobby house laundry bags for the three days we were there

having laundry facilities is a great plus when doing a long trip

the hotel itself was nice. staff very friendly. breakfast nice and hot

well maintained, nice location, good views, plenty of parking and pleasant staff

i did have a view of the laundry bins from one window but i just looked out of the other window instead

interrupted by either the air conditioning going off loudly every 10 minutes, or staff pushing laundry trolleys

room service on the second day and had to chase for room service

quite dangerous for kids

the gardens, swimming pool was just beautiful

really pet friendly and staff lovely

wifi was very unreliable, when asking the staff they said it was a known problem.

the room was left untouched and no-one came to do room service

the bar and restaurant was very welcoming and cosy

great location and convenient parking next to our room

the property there are lots of lovely places to hang out including the lake, heater outdoor pool, lama s,

a well equipped kitchen and loved the molten brown soaps and shower gels

the accommodation is very well thought out with a kitchen area that gives you the flexibility to cook your own

great to have a laundry on-site

room was dated and our room was on the side overlooking the laundry room

i didn't like staying in the bungalow we could hear the noise from the laundry room all night.

room was small, super noise, because of the laundry in the back, i was in room 59

laundry man mainly but also cleaners i think, never an issue here before

welcome pack on arrival or in room with wifi password etc

ample parking spaces

the shower in our family room was very small to deal with two kids

oster) lots of parking

there was also no room service which is stated as being available on booking

location, friendly staff, lovely room, great food, excellent pool and jacuzzi

lovely sofas in the bar and a great selection of

great range of food (i had room service but lots of options) and it was quick to arrive and delicious and good

hotel comfortable and in a beautiful location, staff very helpful, the spa and gym clean and relaxing, well

place fantastic pool hydro pool gym beautiful grounds and gardens lovely restaurant with lovely view of hayter

was fabulous, overlooking the estuary with the rising hills dotted with sheep behind the pool house

breakfast was not as high quality as the rest of the stay

beautiful place, fab views. loved the pool.

as a vegan the breakfast was adequate

breakfast was lovely and great views to the estuary & we especially enjoyed eating in the pool

the staff made room for us in the bar area after our meal which was really nice

breakfast excellent i have visited the rock many times over the years never been disappointed

loverly location for the moors but no parking and wifi reception was poor

quirky building, the location (beautiful walks & garden outside), the room, the dinner, the breakfast (food is

parking outside the property on the road

room was spotless and the bed was comfy, perfect l;ocation for the airport and free parking

we chose the location because of ev charging next door and the central position on a38 within easy reach of

very clean, great shower, wifi, media (tv, netflix, amazon prime etc) bed were all great

excellent early check in

location was perfect ,plenty of parking and facilities surrounding

room was spotless wifi brilliant nice and quiet area.

there was no heating in mid feb and no tv wifi or breakfast

no mirror no shower very poor wifi on top floor fire escape from the room was banging and slamming all night

our only comment would be wifi on devices or tv would be intermitent

hotel accommodated us with an early check in

indeed, we would never book a place that didn t have readily available wifi but we wouldn t monopolise a

the wifi timed out after a while, but once you were on it was very good

place, great staff, clean throughout, excellent breakfast, very good food, cozy and comfortable rooms

wifi in the sleep ing room

we even had 2 18 tone filming trucks we managed to park up safe in the back car

breakfast, friendly helpful patrons

superb food and plenty of it. great wifi

round the food was excellent, cracking roast and breakfast, though salmon was a bit iffy

great food and drink. very friendly staff. great breakfast.

get a signal either on 4g or connect to wifi unless was in the bar area but wasn't too much of a

liked everything but thought more pet facilities i

the drive to the property has lots of potholes in the road, but the parking area is perfect.

everything. nice evening in the bar on the cosy sofa.

an absolute fabulous stay, karen the bar lady was an absolute gem, so friendly and so welcoming

wifi was difficult to connect to and dropped out every few minutes