liked using the pool

was an indoor pool and gym on site but if you wanted to use them you had to book by the hour

bathroom could do with a bit of updating, as shower wasn t great water kept going cold and wifi wasn t

spa was nice and the pool was lovely and warm

great location, great parking, great room, great staff.

tv signal was hit and miss. wifi drops quite often

wifi was not very good, sky tv would be a nice addition for a room costing 90 per night and a

friendly staff very clean we had a balcony room which was great free wifi that worked

good budget option, but i was alloted same room with slow or no wifi

the tv worked fine but the wifi was dipped out every now and again

the hotel says it has wifi but the wifi signal was so poor it was unusable

there was no wifi

bathroom flor tiles bath stained cracked sink mouldy shower door fire exit not clear 27 sacks of laundry blocking

laundry in the corridor every day of our stay

small no room to move, very noisy we could hear the people above us walking around also there was laundry bags

room location (216) right opposite the cleaning/ laundry rooms where the staff congregate so noisy

wifi was good

spotlessly clean bar staff and all other staff was very nice

loved the bar, terrace and bar staff

also room service didn t arrive at my room after explaining that i had an issue with the tv

due to storm babet we did not leave the hotel for long so it was great to use the small gym

is limited and had to pay 15 for 24 hours which seems excessive also 15 a night to have pet stay with me

clean and all staff where very friendly and helpful if you needed them for something , breakfast was very good

quality very poor from a take away/room service point of view

i dropped off my order for breakfast room service, deciding i wanted to change it just before the cut off time

the staff were all very friendly and helpful, and we enjoyed the breakfast - great choice, quality and portion

wifi very slow

all the laundry outside my room

not great wifi

nice views from the bar and restaurant

the wifi connection could be improved.

brilliant staff great food good bar fantastic location

wonderful, lovely hotel, great breakfast

the swimming pool area was a welcome addition

bar staff where excellent, jess was excellent she would make every one smile and she's good at her

bed for kids

good stuff nice pool and jacuzzi good food quiet

excellent laundry service

spa facilities, general ambience, friendly staffs, parking a bit limited.

family room, kids loved it, great choice for breakfast and close to the theatre which was why we came

room service we are booking again

and helpful staff with just the right facilities for a most enjoyable stay, pool staff also most helpful and

laundry room with washing machine and iron

extras hair dryer, fan, jug of iced water, ironing board with nice clean steam iron & laundry facility at a low

to stop their laundry trolley from rolling down the hill into traffic

perhaps put more information eg rooms map and wifi password in the in room information folder.

the on-site gym, classes, pool, spa, restaurants, bars and local beach are all good reasons for me to keep

the laundry delivery at 6

laundry also the same was woken every morning starting at 6am

breakfast delicious and plenty of choice

parking was also really convenient

very clean, had everything we needed, great experience, enjoyed the pool too, sauna and steam room

piles of laundry all over the place

good wifi in the public rooms

staff were absolutely fabulous, all of them (reception, bar, breakfast, room service, etc) could not do enough

even when the bar wasn t open, they were willing to pop up and open it so we could sit in the sun with some

great location, huge room, free wifi and very good value for money.

tiny with a rusty bottomed bath with mould around the edges, laundry room underneath so constant sound of

breakfast everything that you might need and special requests also dealt with excellent

spa and our room

great value for money, great dinner and breakfast

the bistro food was amazing and the pool and spa was also lovely

the en-suite bathroom had a corner cut out to make room for a laundry cupboard

hotel needs updating: faced with 2ft pile of laundry in hallway when leaving lift on 2nd floor upon arrival

very noisy on sunday morning when laundry lorry was unloading etc as it was very early

was no wifi signal/ mobile data signal on any of level three, the management could please look at

from good food and decent priced drinks, outside pool, bars, entertainment, spa and staff

didn't like the kitchen staff

& varied every day with a good choice for breakfast & dinner & also the aztec bistro & albert's bar were very

friendly staff great for kids and the swimming pool was lovely

wifi was not strong, signal was very weak

the apartment we had was all modern, apart from the kitchen but it was everything there that we needed

broken room safe and no laundry facilities was inconvenient as we travelling internationally as staying 5

hotel not checked to stop none blue badge holders leaving vehicles in disabled spaces door to laundry room in

amazing bar areas

have never had a problem we settle in instantly it s a lovely hotel i normally use the indoor pool but that

we had a pet-friendly room - patio area on back, beautiful views from the room (pictures below from room 24)

mhch trouble also had a laundry facilities on site for a small charge which was a plus, nice extras was in the

laundry at the property, just next to the flats

, full cooking facilities, a book and dvd library and designated laundry

the property also has laundry facilities and a beautiful garden

catering not having to get up early for breackfast or cleaners laundry (free)

shower was in the basement and had to use a service lift to access it (and through the cellar and laundry) staff

no hidden surprises like laundry been done through the night unlike the lincombe hall hotel, was exactly as

tidy, air con, close to the centre, late check out and option for breakfast was included, 24 hour

was not able to use gym as wasn t in use

was alot of noise, that didn't stop well in to the night every night ans with young kids verry heard to get them

easy and free onsite parking

excellent breakfast individually cooked to perfection

brilliant breakfast, very helpful ataff

it has a small bar area which is nice for a late drink if you want it

very quietly .good bed,good food,save parking ,adults only,no dogsperfect

adjacent is a two story building which seems to be the laundry facility come store room

was situated above the laundry room which was active until 2:45 in the morning, when i mentioned it to the

really, but the two bed apartment is more suitable for family stays, but as an adults only venue, i would

we especially appreciated the superb new spa and gym facilities - lovely, sparkling and well thought out

a dishwasher would really improve the kitchen - didn't need all the cupboard space

we were put in a room ( 149 ) sounded like it was above a laundry room early morning.

looked like trolleys of laundry being taken out and staff talking loudly

car parking difficult.

liked: - pet friendly

the parking, super friendly and helpful staff and hotel itself were all excellent

uncomfortable can hear people walking up and down corridor doors being slammed staff moving laundry trolleys

had to ask reception to get a huge bag of dirty laundry from a wedding that had been a trip hazard for two days

staff were not nice our room wasn t cleaned on sat liking out over bins and laundry staff coming to work

room view towards a wall and the laundry bags and next to staff probably smoking area where you can hear their

laundry next door

no pool access in with your room rate

didn t experience gym or

excellent breakfast

bar in the evening forms part of the dining area, so you have to go into the lounge area if you

location is wonderful, staff are super, breakfast delicious

very good to relax in jacuzze and pool after a hard day's walking

clean, luxurious, great kitchen facilities and the hot tub made it a really fun and relaxing mini break

there was a great choice of food at breakfast, the dining room again shared the fabulous views

apartments were amazing in every aspect cleanliness parking & the view out to sea was fantastic the adjacent

it does say pet friendly hotel though so just my small issue with it

of the hotel, helpful welcoming staff, clean, delicious food, onsite ev charger, garden

wifi can be better

was fine in and around the bar / reception area but very patchy within the bedroom itself

- we should have booked a longer stay secondly all the staff were exceptional from reception, bar staff, cleaners

service perhaps a little slow and wifi not great. but not enough to spoil a most enjoyable stay.

the entrance had wheel laundry trollies as you enter which remained the whole of my stay

was a bit uncomfy, we were in north lodge and lobby house laundry bags for the three days we were there

having laundry facilities is a great plus when doing a long trip

the hotel itself was nice. staff very friendly. breakfast nice and hot

well maintained, nice location, good views, plenty of parking and pleasant staff

a well equipped kitchen and loved the molten brown soaps and shower gels

the accommodation is very well thought out with a kitchen area that gives you the flexibility to cook your own

the property there are lots of lovely places to hang out including the lake, heater outdoor pool, lama s,

i did have a view of the laundry bins from one window but i just looked out of the other window instead

interrupted by either the air conditioning going off loudly every 10 minutes, or staff pushing laundry trolleys

the facilities was great the kids loved the swimming pool

by then, it was around 7pm, so we asked if we could get room service but were told probably not, but we could

old building, the staff, the parking, the pool

really pet friendly and staff lovely

poor wifi signal

purpose built apartment accommodation was very nice. food & bar service was great.

very weak wifi, when it actually works.

great location and convenient parking next to our room

be a far better wifi arrangement told twice i had run out of free time when internet had not been

the free wifi access was time limited.

oster) lots of parking

and delicious bar food/ restaurant menu

plenty of parking and in a lovely location

we loved the spa and the outside area where we could enjoy a glass of wine before supper

very nice dinner and breakfast

food was excellent; good parking

there were many seating areas for relaxing, the spa and gym facilities were the best we had been to for some

pet hate - loads of throw pillows on the bed which look lovely but just end up on the floor

hotel accommodated us with an early check in

no mirror no shower very poor wifi on top floor fire escape from the room was banging and slamming all night

there was no heating in mid feb and no tv wifi or breakfast

our only comment would be wifi on devices or tv would be intermitent

room was spotless wifi brilliant nice and quiet area.

staff arranged an early breakfast for me to allow me to get moving

the wifi timed out after a while, but once you were on it was very good

all staff so friendly and polite. food at breakfast and dinner delicious.

was too much trouble, the food including breakfast was excellent, there was plenty of onsite parking available

the location was good for us and there was plenty of parking

room was small, super noise, because of the laundry in the back, i was in room 59

i didn't like staying in the bungalow we could hear the noise from the laundry room all night.

laundry man mainly but also cleaners i think, never an issue here before

room was dated and our room was on the side overlooking the laundry room

great to have a laundry on-site

variety of dining / bar spaces for breakfast / drinks /

staff; informality, cosy bar and restaurant with excellent food and beverages

very good breakfast and plenty of choice. staff were very friendly and helpful

wonderful cooked breakfast and excellent evening meal

very friendly staff in the bar/restaurant in the evening and at breakfast

we had a fabulous evening entertainment with the shanty men, in the pool house restaurant, along with an

and a chocolate don t just turn the bed down *replenish the room properly *be responsive to room service *

breakfast was to a very high standard in beautiful surroundings

very small portions for breakfast and bar food.

the coffee for breakfast was not as good as we would have liked.

i'd recommend printing off your route as wifi is very sparse, when not on the hills

great food and drink. very friendly staff. great breakfast.

wifi in rooms wasn't great but we went away for peace and quiet so kind of worked in our favour

complaints at all although at times the wifi was intermittent and it should be noted that some narrow lanes need

beautiful location,easy parking very clean &comfortable room

room was spotless and the bed was comfy, perfect l;ocation for the airport and free parking

free parking, spacious room, clean, tidy, comfortable bed and excellent value for money.

excellent early check in

no wifi code available

ample parking with ev charging

liked everything but thought more pet facilities i

the drive to the property has lots of potholes in the road, but the parking area is perfect.

everything. nice evening in the bar on the cosy sofa.

an absolute fabulous stay, karen the bar lady was an absolute gem, so friendly and so welcoming

wifi was difficult to connect to and dropped out every few minutes