great for a winter break with pool, jacuzzi and sauna

also this is a very pet friendly hotel

occupant logged into wifi and unable to access it, additional 60 to use hot tub (optional) which should be

wifi did not work in our room

steep steps from the car park. there are a few parking spaces on level ground.

bathroom flor tiles bath stained cracked sink mouldy shower door fire exit not clear 27 sacks of laundry blocking

small no room to move, very noisy we could hear the people above us walking around also there was laundry bags

laundry in the corridor every day of our stay

room location (216) right opposite the cleaning/ laundry rooms where the staff congregate so noisy

breakfast was delicious & served with a smile

tv signal was hit and miss. wifi drops quite often

wifi was not very good, sky tv would be a nice addition for a room costing 90 per night and a

kids really enjoyed their stay

pet friendly, good location

one of our party had a bad allergic reaction to whatever pet(s) had previously been in our room

the breakfast was good the room is always good

is limited and had to pay 15 for 24 hours which seems excessive also 15 a night to have pet stay with me

not even a lifeguard despite young kids swimming

was an indoor pool and gym on site but if you wanted to use them you had to book by the hour

good location, view, services and parking

to book to go in the swimming pool

the size of our family room was excellent and the pool was great for the kids

only problem was the wifi or should i say lack of it

wifi is slow or even unreachable

there was no wifi

the hotel says it has wifi but the wifi signal was so poor it was unusable

noisy, people above us banging and shouting all though 2 nights , needs improving tv and wifi, we had no sleep

looked like trolleys of laundry being taken out and staff talking loudly

we were put in a room ( 149 ) sounded like it was above a laundry room early morning.

the spa pool were dirty a line of scum around the edges!! i half not working

great location, good views, with a good breakfast

unavailability of wifi in the guest bedrooms

for me,as i have a lot of medical problems - rooms very nice & kept clean drawing my stay - breakfast was served

for a 2 night stay, location is beach front, staff are incredibly helpful and courteous, and the bar meals

breakfast was amazing

overpriced for what you get the room is very dated no extra towels or bedding i stayed in a pet friendly room

a comfortable bar with a good view

all the laundry outside my room

the drinks prices and the bar meals were a little high in the bar (food was good)

brilliant staff great food good bar fantastic location

the bar menu was very good also the bar staff was very helpful also the reception staff

room service was very poor and hardly did anything

broken room safe and no laundry facilities was inconvenient as we travelling internationally as staying 5

hotel not checked to stop none blue badge holders leaving vehicles in disabled spaces door to laundry room in

friendly rooms are very tiered , you can t get food or room service after 9pm , however the receptionist was

ok due to covid they scraped the room service charge which would have been 7

roof full of pigeons and seagulls and the fact that pets were allowed in the hotel, leaving a slightly musty

laundry next door

staff were not nice our room wasn t cleaned on sat liking out over bins and laundry staff coming to work

room view towards a wall and the laundry bags and next to staff probably smoking area where you can hear their

uncomfortable can hear people walking up and down corridor doors being slammed staff moving laundry trolleys

had to ask reception to get a huge bag of dirty laundry from a wedding that had been a trip hazard for two days

location, good food, kids loved the pool and hot tub

breakfast quality is a joke - basically toby s carvery furnishings have seen better decades wifi not very

was excellent as was breakfast, location great, sea view was great

room very clean good wifi

gym was closed which was disappointing for my partner as was a reason why we booked

adjacent is a two story building which seems to be the laundry facility come store room

was situated above the laundry room which was active until 2:45 in the morning, when i mentioned it to the

excellent location good sized rooms good wifi.

best spa ever

only able to use gym at specified time.

the hotel itself is beautiful and there is ample parking and it s only a short walk to the stunning harbour

excellent hotel, spotlessly clean.good location. lovely hosts. superb breakfast. we loved it.

bar with good selection of wines and local beers in bottles

the breakfast was delicious and there was a nice breakfast menu

also included a booklet which laid out previous visitors reviews of the local restaurants/bars - once again

excellent laundry service

great pool awesome staff

outdoor pool was like getting in the bath and super clean

extra charge for generous room service breakfast as lifts out of order

the road from the train station,lovely views from the bar area, 10 min walk to restaurants

no hidden surprises like laundry been done through the night unlike the lincombe hall hotel, was exactly as

shower was in the basement and had to use a service lift to access it (and through the cellar and laundry) staff

good wifi as far as hotels go

the gym room was fantastic facility to have bed was so comfy and shower was

they also had a well appointed gym which felt very new with towels, water etc

laundry also the same was woken every morning starting at 6am

the laundry delivery at 6

breakfast was amazing

pool was easy and accessible

hotel, stayed the night before we got married, used the pool and gym, great covid procedures are in place, lovely

piles of laundry all over the place

the omelette i ordered at breakfast was delicious

we had a family room and the kids had their own separate alcove which was nice

but otherwise good) indoor heated pool

lack of wifi in the rooms.

to stop their laundry trolley from rolling down the hill into traffic

laundry room with washing machine and iron

extras hair dryer, fan, jug of iced water, ironing board with nice clean steam iron & laundry facility at a low

way around, you can easily get to the massive aztec games room from toorak or derwent, good size pool, staff

talk about cleanliness or out of date, we found the room lovely, with a fabulous sea view, the pools and overall

kitchen did not have a window and hence possibly had strange smell which would not go away

staff in bar very friendly and helpful particularly

great location spa and pool excellent food exceptional.

very small kitchen, dated bathroom

kitchen poorly equipped - luckily we brought our own utensils - but was clean

the en-suite bathroom had a corner cut out to make room for a laundry cupboard

very noisy on sunday morning when laundry lorry was unloading etc as it was very early

hotel needs updating: faced with 2ft pile of laundry in hallway when leaving lift on 2nd floor upon arrival

this place the fact it has everything under one roof the spa facilities are amazing

guests expected to do their own room

tiny with a rusty bottomed bath with mould around the edges, laundry room underneath so constant sound of

the staff were lovely, the food was lovely & pool & spa were lovely

lovely hotel with great location and big swimming pool. grey place for family with kids.

40 and was told the kitchen was closed

and the sea view was so far away you would need a telescope obstructed view of what looked like kitchen ducting

laundry at the property, just next to the flats

few times and deffo recommend highly location is brilliant and bus stop close by free parking laundry service

mhch trouble also had a laundry facilities on site for a small charge which was a plus, nice extras was in the

catering not having to get up early for breackfast or cleaners laundry (free)

, full cooking facilities, a book and dvd library and designated laundry

nothing not to like, is on a very steep hill but the hotel offered a shuttle up to the property.

the road access is very steep. not much parking

no secure parking

this hotel is down a steep hill from a cliff top to the beach and there is parking 20 yards from the hotel

lynda made my girls holiday with her hospitality particularly at breakfast

of the hotel, helpful welcoming staff, clean, delicious food, onsite ev charger, garden

wifi can be better

was fine in and around the bar / reception area but very patchy within the bedroom itself

- we should have booked a longer stay secondly all the staff were exceptional from reception, bar staff, cleaners

service perhaps a little slow and wifi not great. but not enough to spoil a most enjoyable stay.

the entrance had wheel laundry trollies as you enter which remained the whole of my stay

was a bit uncomfy, we were in north lodge and lobby house laundry bags for the three days we were there

having laundry facilities is a great plus when doing a long trip

the hotel itself was nice. staff very friendly. breakfast nice and hot

well maintained, nice location, good views, plenty of parking and pleasant staff

i did have a view of the laundry bins from one window but i just looked out of the other window instead

interrupted by either the air conditioning going off loudly every 10 minutes, or staff pushing laundry trolleys

room service on the second day and had to chase for room service

quite dangerous for kids

the gardens, swimming pool was just beautiful

the property there are lots of lovely places to hang out including the lake, heater outdoor pool, lama s,

a well equipped kitchen and loved the molten brown soaps and shower gels

the accommodation is very well thought out with a kitchen area that gives you the flexibility to cook your own

really pet friendly and staff lovely

poor wifi signal

purpose built apartment accommodation was very nice. food & bar service was great.

very weak wifi, when it actually works.

great location and convenient parking next to our room

be a far better wifi arrangement told twice i had run out of free time when internet had not been

the free wifi access was time limited.

oster) lots of parking

and delicious bar food/ restaurant menu

plenty of parking and in a lovely location

the location was good for us and there was plenty of parking

especially alec who worked hard in the bar and restaurant and was always helpful and attentive

staff arranged an early breakfast for me to allow me to get moving

all staff so friendly and polite. food at breakfast and dinner delicious.

bar staff reserved me a table in the restaurant when it was full which was not requested but very

there was no heating in mid feb and no tv wifi or breakfast

hotel accommodated us with an early check in

our only comment would be wifi on devices or tv would be intermitent

no mirror no shower very poor wifi on top floor fire escape from the room was banging and slamming all night

good wifi, lots of sockets and very quiet

family room very small terrible view of laundry room , couldn t check in til 16.35

room was dated and our room was on the side overlooking the laundry room

laundry man mainly but also cleaners i think, never an issue here before

room was small, super noise, because of the laundry in the back, i was in room 59

i didn't like staying in the bungalow we could hear the noise from the laundry room all night.

it s a lovely location and the facilities are excellent - great spa and gym, beautiful view from the dining

parking was plenty even for big cars

the facilities around the pool were excellent

breakfast was amazing, all staff polite were polite and helpful

we loved the spa and the outside area where we could enjoy a glass of wine before supper

the table next to us told us that they had to go into the kitchen themselves to get items

invigorating swimming pool again with amazing seascape views

food (we experienced michael's signature tasting menu, a champagne afternoon tea and the included breakfast)

the food was absolutely amazing, the chef allowed us into the kitchen after dinner and answered all our questions

the dinner was outstanding bar not enough grouse in the a la carte menu!!

breakfast excellent i have visited the rock many times over the years never been disappointed

staff; informality, cosy bar and restaurant with excellent food and beverages

only downside was the parking, but i understand there is a car park nearby

variety of dining / bar spaces for breakfast / drinks /

the dining area and bar has a lovely ambience

super easy parking

i also had to ask for a kids breakfast without it automatically being offered which seemed odd

that to get to salcombe you either need to walk - 25 with a couple of hills or drive (and the parking in

room service apple & rhubarb crumble at 8 is a tad steap

was some kids in the breakfast area that need a volume switch

breakfast we couldn t choose where to sit and were ushered to the furthest table from the buffet,

the food and spa itself were amazing and i couldn't fault a single thing

there is an adequate gym in the hotel and a spa pool with kids allowed in the pool all day

great staff and the breakfast was great

everything we needed, great facilities, delicious breakfast and cozy room

loved the view from the room, bathroom, lovely food, swimming pool

a highlight was the mealtimes, a nice relaxed setting for the kids but with fabulous food and lovely service

location and lovely for people with dogs, very dog friendly as can eat breakfast in coffee shop with your dog

location, the view for breakfast and dinner was stunning and such close proximity to the beach

the staff was really friendly and helpful. delicious home cooked food and good spa facilities.

some of laundry was stained

parking, very unhelpful reception staff on arrival and probably the least dog friendly place i ve

food was excellent , good standard and variety for breakfast, comfortable hotel bedrooms

excellent breakfast with lots of choice. the location and the view from the room was exceptional

views ,room , parking and location .