hotel accommodated us with an early check in

no mirror no shower very poor wifi on top floor fire escape from the room was banging and slamming all night

our only comment would be wifi on devices or tv would be intermitent

room was spotless wifi brilliant nice and quiet area.

there was no heating in mid feb and no tv wifi or breakfast

food was very good, staff very friendly, easy parking, good location

place, great staff, clean throughout, excellent breakfast, very good food, cozy and comfortable rooms

was too much trouble, the food including breakfast was excellent, there was plenty of onsite parking available

building and staff loads if free parking although it gets crowded in evenings as resteraunt is poular breakfast

excellent food both evening and breakfast

only stayed one night but everything was first class, we will be going back, lovely breakfast with good choices

wifi was temperamental noisy road, despite earplugs being offered basic, noisy bed

i had one piece of feedback it was that the wifi was disappointingly intermittent both in the room and in the

bar was empty, no beer available

effort to keep all decor in theme and it works really well all the way through from the bar restaurant to the

bar staff friendly and all good

privacy was lacking as our window over looked the laundry room and court yard as it was on the ground floor

the corridor was a thoroughfare from 0700 and considering we had left the kids with relatives we were hoping

beautiful, the rooms were clean and comfortable and there was sky tv which was a novelty for our kids

lovely breakfast

comfortable, good sized rooms. excellent breakfast. extremely friendly staff.

a well equipped kitchen and loved the molten brown soaps and shower gels

the accommodation is very well thought out with a kitchen area that gives you the flexibility to cook your own

the property there are lots of lovely places to hang out including the lake, heater outdoor pool, lama s,

loads of parking

plenty of parking and in a lovely location

our pet puppy was also given grand attention which helped him in settling into a strange/new atmosphere

food in the bar and resturant was outstanding, amazing quality, chef rocked my world

the shower in our family room was very small to deal with two kids

room, welcoming staff, reception and bar area lovely

excellent breakfast and facilities - spa and gym was very good

bar food was delicious

excellent staff lent toys and helped entertain kids

evening meals were quite expensive, especially the kids menu

also on a similar vein my room must have been close to the laundry room, because i put some of my things on

the room seemed to be above or close to the laundry and you could hear it most of the night

a good size and immaculate, lovely bar area, lovely outside seating area (made better by the peace and quiet

the wifi reception is very bad and the internet speed not great.

plenty of car parking

some housekeeping issues, few cobwebs, the odd stain on laundry, mini-bar fridge warm inside (but duly reported

awesome place, the spa is incredible. we will be back.

seeing as we didn t use anything from the mini bar or room service i feel like the money should have been

the grounds and building are superb - the spa is great, ev charging points at a good price as well

building and layout great, parking and wifi good, food good however limited choice

the staff did so much to make it a romantic occasion with red rose petals on the tables

the room was like a small bungalow with everything that i needed, including parking

the room on behalf of my mum for a stay over christmas, it was a lovely well decorated, pet friendly room

wifi in guest rooms wasn't brilliant but better reception in the restaurant

really pet friendly and staff lovely

we ate in the bar in the evening and it was delicious and good value

parking was cramped- decor very 1980s

great views and the outdoor pool is heated

the food and spa itself were amazing and i couldn't fault a single thing

parking spaces could be a few inches wider.

notch from a to z extremely friendly, helpful and professional staff food was delicious nice gym and pool (

breakfast was amazing, all staff polite were polite and helpful

despite the covid-19 we enjoyed the gym, pool and the spa

hairs now but some carols or christmassy music in the bar would have been nice, just to get into the christmas

- they sell spa sessions and when we went on the sat and sun it was fairly crowded with some kids playing ball

swimming pool and spa facilities were excellent

guest laundry only 4 for wash and

all the little perks, the laundry system, the maintainence guys and complimentary muffins

was over the moon there was a laundry to wash and dry my sons royal navy uniform ready to take in the sunday

there is a laundry, water machine in corridor and breakfast is nice

staff excellent and friendly. spacious rooms. guest laundry was a bonus.

better wifi connection

was no sign for parking unfortunately, and the lane is very narrow with no ideal turning around area therefore

nothing really, though parking can be a bit difficult at certain times.

situated in a small village with street parking and a large, well tended garden across the street - a great

the wifi wasn t brilliant and no bbc channels available on tv. minor glitches!

there was a charge on our room service bill for bar drinks (we didn't have any)

reception staff at check in were very good, as were the staff who dealt with the room service

able to swop our room as i forgot to ask for a bath size of room service v good

some of laundry was stained

the breakfast was very good, and the dinner inclusive option was extremely good value and of a high

there is parking by the hotel door but if it is full you may need to use the higher car park

lovely gesture from hotel as they put a anniversary plate of fruit and petals on the bed in room and evening

of your clients like dogs but feel that a separate area actually within either the restaurant or bar would be

were put in the rooms outside of the castle which was disappointing, rubbish and laundry from previous guests

the bathroom was tired and definitely in need of a little tlc laundry despite being advertised was unavailable

laundry a bit expensive

we were fortunate to have an early check in as our room was ready and the next day we checked out and left our

couldn t get room service for breakfast

had previously confirmed via email that there would be self laundry facilities, but they didn't exist

think our room was near a laundry room

gym facilities were in an odd location , felt like going down to a dungeon , crowded with equipment

large room, comfy bed, lots of hot water, good breakfast.

extras really appreciated - late check out time great, central location close to the university great, great

paid for breakfast but they said there not doing it as of the supply s haven been delivered

continental breakfast was awesome

breakfast was continental only but plenty of items on offer , staff were friendly and

room was nice, breakfast was good, dedicated staff and good location

staff were very polite and the manager was very helpful at breakfast time which we found

bathroom in our executive room was tiny, we were right next to the laundry room so at 7am on sunday morning we

room service

loved it, will be back with the kids very soon. thank you

the room service tray charge. i couldnt leave the room because my child was asleep

would have liked to use sun lounge roof where swimming pool was but realise work was being done

well placed, comfortable, friendly staff, good breakfast

good location, friendly staff, great breakfast.

and i got to say the breakfast was brilliant, and set us up for the day

kind staff and the hotel is super pet-friendly

spotless, beautiful decor, great staff and a beautiful cooked breakfast, in a lovely breakfast area

the bedroom a laundry and dry cleaning service available

didn t have time to use the gym or pool as we went out

room service food was great and the wait wasn t long from ordering it

charged for two glasses of milk for kids

charged for two glasses of milk for kids

reception staff went above and beyond to ensure laundry service was available over the holiday

noisy inside ithink my room was above the laundry room

although service life was shown was not available in the morning due to being full of laundry

wifi was a little slow.

old hotel in perfect condition, bed very good, room very clean, bathroom very clean, we only had room service

good wi-fi, particularly considering the location plenty of parking the dog friendly room was perfect

the food for both breakfast and evening meal were fantastic

breakfast was ''full english'' or large selection of alternatives

and happy to help bed very comfy all very clean each day would definitely stay there again the bar staff very

complaints at all although at times the wifi was intermittent and it should be noted that some narrow lanes need

only the slow wifi... to be expected when you in england s equivalent of wilderness.

breakfast great, bedding great, views great, food great, friendly staff, nice pool..

beautiful location, lovely hotel, great parking. great beach. staff were wonderful

swimming pool was excellent

tennis , table tennis ,pool table and swimming pool great for kids

the food in the restaurant was of a very good standard with a reasonable kids menu

the breakfast was excellent and all of the staff were courteous and

the hotel was pretty tricky and i can imagine it is a bit of a nightmare in the summer months but parking at

plenty of parking space

location, exemplary staff, fantastic room, good parking facilities - very handy for salcombe generally

the cost for laundry was quite expensive

was a slight issue with the wifi but it was easily fixed so i cannot complain

loads of free parking right outside and quiet location right opposite a big green park

couple running it, nice breakfast, good wifi, corner shop and takeaways near by, good value for money and with

nice quiet area, safe on street parking

having laundry facilities is a great plus when doing a long trip

was a bit uncomfy, we were in north lodge and lobby house laundry bags for the three days we were there

the entrance had wheel laundry trollies as you enter which remained the whole of my stay

was not given the wifi code and forgot to be honest until later that night

very hard bed and pillows wifi not very good

it took several attempts to get laundry and room service debris collected from our room

also laundry service was so nice

was lovely, spa pool was warm, area was clean and not busy, room was big , spotless, big cloud like bed,

absolutely low average kitchen, both breakfast and dinner was a disappointment

the setting, facilities and pool were excellent.

doors left open in staff areas such as laundry etc was a little odd, the rave music in the bar in the evening

the breakfast was cooked lovely with perfect pouched eggs

we opened our door to find rose petals scattered everywhere, they decorated our table in the restaurant

beds with lots of facilities such as bar, restaurant, sky tv in the rooms, games room for kids with pool and

everything. great location, staff and room. breakfast was amazing.

very good room service

great location (+ outdoor facilities for kids and grown up alike) and outstanding food (for

a pool and spa facilities would take this hotel to another

would have been good to have a spa and pool

great location (+ outdoor facilities for kids and grown up alike) and outstanding food (for

didn't need the laundry but saw people use it

& comfortable, refreshments, toiletries and towels provided, perfect for a couple of nights & pet friendly,

only thing was the parking area in front of the tamar suites could do with a load more gravel in

we loved what you have done with the bar area

good parking right next to chalet

room and clean and well equipped , restaurant / bar area all good

room service was disappointing as part of my order was missed and the kitchen was closed when they

everything. nice evening in the bar on the cosy sofa.

building and the rooms were rather tired and room service was not provided on a daily basis unless asked for,

the music in the bar was a bit too loud

no wifi code available

be returning to stay again when the need arises as they property is perfectly situated with ampul parking free

easy parking quite clean

wifi no need to log in spacious room and you had a bath separately from a shower and bathroom was

good location and ev charging facilities

laundry facility available

excellent wifi reception. very comfortable bed. big, fluffy towels and nice toiletries.

very clean room, toilet and kitchen, reasonable price, good wifi and location to city center

in no way ruined my stay but i would like it if the gym was accessible from 0600 hrs rather than 0630 hrs

30 we were told kitchen closed at 10, but was 9, that was the only hitch xxx comfortable, clean and beautiful