piles of laundry, delivery of bottled water even turned up and was stored in the hallway, temporarily

renovated; great location; gorgeous pool and spa

staff and the bar gave good wine advice

with different brightness to choose, comfy bed & pillows, l'occitane toiletries, speedy & free wifi, double

staff good wifi lovely small garden plenty of hot water and powerful shower small park a short walk away which

although there was a small con with my laundry initially someone forgot to send it to the laundrette this

no laundry

they had no towels, issue with laundry.

also i had the intention of sitting by the pool and readying a book but only one lounger which was

always a lovely place to stay. great central location with parking and a nice swimming pool/gym.

comfortable rooms, awesome food, nothing was too much trouble, cocktail bar staff knowledgeable

friendly staff and early check in.

oh and the bar does great cocktails

it didn't both us too much there were a couple of occasions that we could of done with the wifi code, this wasn

have appreciated: a box of tissues in room; a common tap in the sink; anti-skid bathmat & grab bar in slippery

dirty laundry was left outside someone's room for the duration of our stay

i arrived at 22:15 after a long day my room had not been cleaned and i found the dirty laundry of the previous

waiting for lift, three staff pushed in front with laundry and just left us standing

laundry delivery lorry at 6

the room and with the window open it was extremely noisy during the night and especially when the laundry delivery

the fire door was blocked by laundry cages, and after this was reported they was still there sunday and monday

cleaness, not functioning ac and shower, late housekeeping, clothes failed to be sent for laundry

unfortunately this door was used for laundry delivery or something, we were woken early and they didn't seem

the wifi was slow at times, but i did

the wifi was also a bit slow

laundry facility available

room service was available, which was unexpected, considering the room rate

it's good they have ev charging facilities

ev chargers for overnight stay and feee parking, good connections to a30 and m5

excellent wifi reception. very comfortable bed. big, fluffy towels and nice toiletries.

door started slamming regularly from about 8am accompanied by loud conversations about laundry

plus that it has ev charger

nearby apart from ikea; advertised as sound proofing, however it is not sound proofing, can hear kids shouting

parking should be free

my kids loved having their own adjoining room

laundry service wasn t available saturday and wasn t told, just a note left and dirty shirt

reception a gentleman came and assured me they were just black fluff something mixed up with the laundry

late night and early morning laundry services from 5

staff, comfortable, good size room, excellent breakfast, excellent wifi, excellent

very clean bed so comfy good breakfast staff very helpful

everything was clean and the kitchenette was very handy for us

good breakfast and constant coffee (freshly ground) throughout the day

small gym. no tea/coffee inside room.

you had to scan and register for an account to use room service no pool

the gym was not adequate at all.

the bar was closed which wasn't a problem, the only issue we had was that there was no wifi throughout the

clean room, a/c in the room. nice decor, free wifi. free parking

free parking, spacious room, clean, tidy, comfortable bed and excellent value for money.

excellent early check in

no wifi code available

wifi signal very strong and easy to log on

pet friendly which is most important to us with lovely

good service, location very quiet. room service breakfast on time. nice garden

plenty of parking space, friendly staff, clean well appointed rooms, good food

room service was disappointing as part of my order was missed and the kitchen was closed when they

laundry service

we also had the laundry trolleys being serviced outside our window

great facilities and free parking nice breakfast with plenty of choice

pool has a schedule for kids although we asked and we’re told nothing plus the welcome information paper has

the was no noise from adjacent hotel rooms and the room service and restaurant food quality was excellent

very small portions for breakfast and bar food.

breakfast was to a very high standard in beautiful surroundings

breakfast was not as high quality as the rest of the stay

to get served at the bar we had to attract someone s attention, no coordination

as a vegan the breakfast was adequate

laundry man mainly but also cleaners i think, never an issue here before

great to have a laundry on-site

i didn't like staying in the bungalow we could hear the noise from the laundry room all night.

room was dated and our room was on the side overlooking the laundry room

family room very small terrible view of laundry room , couldn t check in til 16.35

doors left open in staff areas such as laundry etc was a little odd, the rave music in the bar in the evening

regarding paid wifi i put n/a above but that was because it was free and worked well

everything. great location, staff and room. breakfast was amazing.

super friendly helpful staff, amazing quality and choice of breakfast which is included in the price

many hotels welcome you with a pet

so given a 2nd room, which was next to the noisy laundry room

was traveling by bike and needed a laundry service

there was a queen size bed for us & full size beds for the kids rather than a sofa bed or roll out

had a lovely evening meal on our first evening and friends in our party had breakfast

friendly bar staff and service team. clean and good facilities

i did have a view of the laundry bins from one window but i just looked out of the other window instead

interrupted by either the air conditioning going off loudly every 10 minutes, or staff pushing laundry trolleys

of staff, evening bar man, and sorry to put it this way a larger 20/30 waitress on eve 6th very good, wonderful

everything, pet friendly

the room service attendant calling in to tend to the room

welcoming staff,evening meal ud83eudd58 excellent,nice breakfast ud83cudf73,beautiful setting,would definitely

complaints at all although at times the wifi was intermittent and it should be noted that some narrow lanes need

and happy to help bed very comfy all very clean each day would definitely stay there again the bar staff very

the food in the bar was fantastic

parking hit or miss on busy evenings and going home

the entrance had wheel laundry trollies as you enter which remained the whole of my stay

was a bit uncomfy, we were in north lodge and lobby house laundry bags for the three days we were there

having laundry facilities is a great plus when doing a long trip

were late so called to say kitchen was closing so needed to get food and then called to say they needed to go

of parking spaces

also laundry service was so nice

it took several attempts to get laundry and room service debris collected from our room

wifi, when connected was great but would only work on the ground floor of the lodge

parking limited

phones, there is no final service in the phone, so you cannot enter your bank account through wifi hotel

22 next to the laundry room noisy at night

we really appreciated the laundry service

no wifi availability in our room.

the wifi was intermittent

wifi in the gym annex bedrooms

the laundry crates

to get to due to a car parked in the courtyard on one side and the very ugly rubbish and laundry on the other

room location very poor ,(108), laundry bails outside front door.

which had no views, was opposite the bins and laundry rooms, right next to the car park and was very loud

all the laundry trucks in the car park

the spa facilities are clean and the pool temperature was perfect

on the other nights the fresh crab sandwiches in the bar were wonderful

i had a great treatment at the spa from sadie and molly on reception was so helpful and polite a real credit

found seating in breakfast room a bit tight for me but the bar and white room were very spacious

all the staff were friendly and helpful especially the gentleman helping with the parking

food was only served till 8:30 and room service didn t do hot food

location with plenty parking available

location and spacious surroundings and friendly staff

wifi very good

the guests lounge and patio were excellent, very comfortable, service was great for drinks and bar snacks

lots of choices for breakfast

the guinness from the bar had an odd taste so may have been in the keg a while

) instead of wretched duvets and foam, stationery, face cloth, 24 hour room service, valet parking, excellent

wifi was non-existent, i was hoping to stay another night but had to check in at another nearby

good bar and many places to sit and relax including seats with umbrellas outside front of hotel where

wifi did not work for most of our stay

nothing really, though parking can be a bit difficult at certain times.

very friendly staff in the bar/restaurant in the evening and at breakfast

variety of dining / bar spaces for breakfast / drinks /

better wifi connection

pot luck on parking! lucky to find free street parking, otherwise paid car park.

had to ring and re-order room service breakfast as reception had lost my order which i was assured from waitress

bar did not stock beer as i am a beer drinker i was dissapointed but that was ok as you couldnt

spacious, practical, lovely bright bathroom, strong wifi signal - and right on

were promised allocated parking spaces for 2 days of our 3 day visit but spaces weren't numbered and it was find

room above the laundry, i could hear the washing machine spinning in the night!

there was dirty laundry outside my door which was there when i arrived and was still there when i checked out

room 7 was over laundry and very hot even with windows

the wifi signal was a bit intermittent too

breakfast excellent and 10 out of 10 for cleanliness

overlooking the laundry.

very comfortable lounge with bar service

nothing, perhaps just the lack of information about the wifi ..

poor wifi and squeaky floors.

would recommend but no bar or lunches as per website.

the spa facilities at the hotel were incredible, and the treatments offered were excellent

despite the covid-19 we enjoyed the gym, pool and the spa

despite the covid-19 we enjoyed the gym, pool and the spa

dinner was either in the restaurant or bar and the food in both was delicious

the wifi was not working very well but to be expected because of the location.

pop up laundry bag to place used towels in would be a nice touch

convenient and free parking.

really quiet. very clean and comfortable . wifi was very good. excellent value for money

nice professional staff, free parking, everything was amazing,

location and having eating and bar facilities

plenty of parking, and a lovely dog walk close by to the beach, pretty garden and terrace

b&b with plenty of parking

was a great choice of food on the menu for breakfast

not compensated for mini spa being broken and not kept informed about it

dated spa bath, no decent shower

parking on site, 4 miles from sidmouth

we expected a busy bar and restaurant

i loved the swimming pool. i swam every day. definitely 5star rating

it would be nice if the rooms had wifi.

the pool is stunning, views over the valley

parking was close and allocated and the staff were very friendly and helpful

the room was left untouched and no-one came to do room service

poor wifi signal

before booking, we called the hotel specifically to confirm that it was pet friendly and that we could bring

nothing really for us, but there was virtually no wifi or phone reception in our room.

parking on

we late booked and were put in a room adjacent to the extractors from the kitchen

a fantastic stay making use of the spa and restaurant. both were amazing.

welcome, easy parking

the room was great, as were the staff and the breakfast

- we should have booked a longer stay secondly all the staff were exceptional from reception, bar staff, cleaners

good parking space

bed comfortable and room clean, there was tea/coffee making facilities and sky on tv plus free wifi

easy parking

the second day the soap was removed, but no new bar left for us

when we arrived both the drawing room and bar were full to capacity and we had tea in the hall by reception

the kids menu was varied, delicious and decently priced

the room though you have a separate room where you can make it and take it to your room or order room service

was challenging not for the faint hearted narrow roads to negotiate breakfast was plentiful all

no meals, due to covid, but a copious breakfast hamper is delivered every day