the laundry machine broke down when we were there and they struggled to get a repair company in, but it

didn't realise one pool was heated and the other not until second last day!

area excellent both for adults and kids , nice calm atmosphere , no sunbed wars which is a bonus , rooms had

quality of wifi

must have to do with the wifi

the spa was a lovely touch recommend the rose quartz

loved the outdoor pool and bar area and the fact that it s a beachfront property

the staff were excellent, the breakfast superb and whole facilities super clean and lovely

excellent location..lovely pool aera .nice and quiet and very relaxing..great breakfast

lack of wifi in apartments

3rd stay in gloria izaro club hotel was excellent, staff were friendly, breakfast and dinner was plentiful and

the wifi was really poor. could not connect to any of my 3 devices at any single time

the pool side bar provides a good selection of lunches

food is excelent! staff friendly clean silent location good with kids

very clean, excellent breakfast buffet, great facilities for kids, friendly staff

spa therapist were so experienced at their job

the gym was only communal gym in the complex across the road with other local residents

great location, good breakfast choices. nice asian restaurant, plenty of spaces for sunbathing.

the breakfast buffet could be revised.

weren t able to use roof top bar because we were not in a suite

complementary laundry service

everyday your suite feels brand new with little treats / extras and almost a free mini bar (spirits not included

the spa treatment was divine

real people interacting with real people, the pool area and the views are spectacular, and breakfast overlooking

holiday with being picked up by lani' private transport, lovely driver, to the welcoming staff & sparkly offered

pool is just to dip in

were fantastic, pool and poolside bar was amazing

staff helped us with parking and upgraded us to a lovely pool view suite

breakfast was fantastic room amazing pool also amazing

gym facilities a little limited and air conditioning in gym might have been better our room was

didn't like that the laundry area was next to the pool table and table tennis table, often lots of bags of

laundry facilities for guests use could have been better

very clean, nice staff, rooms are just perfect wifi free and very good

place, big room big shower big bathroom, nice kitchen and living room

breakfast amazing, help yourself large selection.

last room in the house beside busy laundry and side of the road with a mound of earth for

the hotel laundry service was more expensive and only available at specific times, which was inconvenient

the hotel, the in-room coffee-making facilities, and the balcony with a clothesline for drying laundry

free wifi wasn't very good and was very slow when you did manage to connect

having to pay 6 euros a day for wifi

i travelled by myself and had a lovely experience, from the pool to room, balcony and spa it s was great and

breakfast was good as was the rest of the food

heated pool wouldn t be the warmest, but think this might be a common issue

the hotel and staff were great, it looks really good and has a lot to do for kids and couples.

kids areas could do with improvement

the gym area is air conditioned and has lots of up to date equipment if you want to work out while you

the bar is also really expensive

the pool was great not overcrowded and easy to get a sun lounger at anytime of the day

the time it was still honouring past bookings so a lot of lillos in the pool,

on street parking close by

the mini club for kids was great our daughter (5) loved it

the kids play area was also well-organized, allowing parents to relax while their children enjoyed

friendly staff. great choice of food with show cooking. clean rooms. lovely pool.

we enjoyed the little spa on the day when the weather wasn t good and the rest of the time we enjoyed the

i used the laundry service which had my clothes picked up in the morning and returned the evening of the next

the swimming pool was huge and clean, and they heated it all the time

great breakfast. dining room well laid out. staff very helpful and friendly

probably the only thing would be the wifi.

poor no irish stations on tvs no availability of area to watch masters golf had to go to

apartment and property area, pool view rooms wee fabulous for gorgeous sunsets , cocktails were amazing

the only criticism that i would have, is regarding the sockets in kitchen area

parking very hit and miss. small apartments and way overpriced.

of done with a long mirror in room and wifi , pool was freezing cold , so couldn t have a dip

pool wasn t heated but it wasn t too much of a problem

quite and comfortable room, wifi is good, free parking, breakfast is nice, nice pool with stunning palm tree

would have been nice to have a kettle in the room to pay for wifi to cover all of the hotel was a bit much it

we booked bed and breakfast but we arrived early so we were given use of the all inclusive facilities til our

food and rooms are great value for money ... breakfast was amazing

room and bed was very comfortable, bathroom and shower excellent and spacious, choice of food for breakfast was

of activities and places to eat out, to an extra cup of delicious coffee, help with laundry or just a friendly

very good: easy to access, very quiet but 10mn from the center of the nearby town by car, with a parking

marco is a great host, the breakfast is delicious and also recommend to have dinner there at least once, he'll

also breakfast, with fresh local products and beautiful sea view, is

wonderful home-made breakfast with much choice served on a beautiful terrace

moment was when we asked for two extra towels and the staff pulled them straight out of the dirty laundry pile

probably just the wifi everything else is great.

was free wifi available however the connection/speed was poor throughout our stay

i like size of the room and comfortable bed. big parking.

the gym is too small not enough equipment

the promenade, very close to the beach - parking - spaces available on the streets/hotel area - laundry - they

there's also a laundry room where you can go and wash,dry and iron your stuff for free

and comfortable resort with rooms with sea views, a good gym and facilities to do your own laundry

loved the spa, free laundry facilities, heavenly massage and midday check out

the laundry was useful and my youngest loved the

for an iron and was surprised to hear that you don t provide them (only the chargeable laundry service is

hotel staff insisted on us using the laundry service, which is not practical not enough staff on in the buffet

unreliable / poor wifi

great hotel gym with modern equipment and spa access was a bonus

beautiful hotel. so clean and well organised. amazing breakfast!!

laundry, massage, bike rental on site

-when using the laundry services one of the machines was broken for a significant period of days, which obviously

quite busy at the bar in the evening so queued abit..

thought if the kids' entertainment during the day was a little less pool based so they got a reason to get out

excellent food, pools etc

plenty of food choices at the breakfast/dinner buffet in their beautiful restaurant

the gym was only open from 11 to 6

very good breakfast

the gift basket of fruit the spa pool daily room service lovely helpful staff fantastic

big property with facilities like mini golf, table tennis, arcade etc.

breakfast, lunch and dinners all had plenty of choice and of good quality

do with a bar facility at the far end of the garden for guests a little less able to take stairs or walk to

lovely hotel, great hotel and all of the staff were so nice. breakfast was great!

of the staff were rude, especially at the main pool bar, could have had more activities for the kids, kids only

water put in room every day, plenty of sun beds on the complex also sit up chairs around the pool

the marine also has a laundry (€4) which made the flight even more easy

lovely breakfast with external terraced areas, pool bar with waiters service at your sun beds, what more

wifi sometimes worked if you weren t all inclusive it was extremely expensive for terrible food

you could use the hotel app at any time to order amenities to your room or get it cleaned the gym was great,

gym is nice

there was an unmarked step in the biggest swimming pool which was dangerous.

we much appreciated our private hot tub and the delightful heated swimming pool

no good wifi pillows, not of the comfort quality, bar/social area limited

pool excellent

wifi coverage in rooms unusable, in the bar ok

we had to leave before breakfast but we can say that dinner was very good

we loved the pool and surroundings and were able to relax really quickly

our host was kind enough to loan us some yoga mats so we were able to do a poolside yoga session each morning

the back road for parking is a little off road like so take care when parking up at night

excellently equipped kitchen

the garden with plants and pool with view on the mountains are amazing

could use some spa facilities

variety of breakfast

and the bar on top floor is a beautiful place to have a drink and rest

lovely hotel straight onto beach only thing there was no pool or spa so disappointed

liimited selection of breakfast items

reception blamed laundry but its onsite, part of hotel

its a very quiet and relaxing place with a large pool and a hot tub

breakfast, very quiet location, very beautiful rooms and the building, very friendly staff

we had a rental car and there was always easy parking nearby the hotel

neighbors happen to be the quiet retiree kind this is no problem, if it is a young family with kids who wake up

the property is not too child-friendly: no facilities for kids, no kids menu in the restaurant

great location. clean. nice pool area. good breakfast.

good choice of food for breakfast, although the

only thing wrong was hot breakfast was cold in the mornings even when it came out from kitchen

staff, very pleasant and helpful, especially if you have kids

fantastic sauna and spa areas,and

didn t like the miserable staff at breakfast wifi was useless and what ever i scanned never worked pillows

fantastic view on the ocean and arrecife good choice of various things for breakfast great pool bar very close

beautiful room, amazing breakfast and lovely atmosphere

breakfast was delicious, with lots of options

laundry facilities at a very reasonable price

no bar or cafe open unfortunately. that would have been nice as they are there but not in use.

the bar was not open as expected. only beer and soft drinks from a vending machine.

friendly and helpful breakfast good and nice roof terrace to eat on room clean and comfortable bar food and

the rooftop was my favorite place for my breakfast

wifi , beds not comfortable , cafe not open in the evening, only local tv (not an issue of the wifi

was exceptional at arranging reliable taxis, letting me have late check out and baggage storage

parking area

out of town so a bit dead and bar area equally quiet - looks like they rely on bus tours coming in for meals

poor wifi connection.

the wifi worked really well and it even had laundry facilities

the wifi is good quality and the air conditioning worked fine

the bed was comfortable, apartments was clean, wifi was very

kitchen ware and cutlery a little sparse

only suggestion might be to have a chopping board in the kitchen

was clean, the kitchen had the essentials

off road parking

the kitchen is well stocked with utensils and pans

kitchen equipped

parking directly outside was a bonus too

them especially on one day on particular some clothes were mistakenly taken with the linen laundry and staff as

the laundry service wasn't very good

g getting the the laundry done took 3 days)

room service not always available and patchy service

wish there were a bigger toddler pool with gradual entrance area as our little one was not ready to get into

great kids club and entertainment team. good size rooms comfy beds

hotel is big and spacious, breakfast with many options

the main bar area was huge, very open and not very cosy or inviting to sit in on an evening.

royal package allowed us access to the goa oasis pool and bar which was 100% worth it

gym, heated pool, pancakes, fresh fruit for breakfast, wifi excellent.

on an afternoon, but pool and loungers were a good alternative

breakfast rather a shambles each day

things to improve- key card in room didnt work to cut off electrics, single use plastic at bar could be replaced

chef at breakfast was very obliging with freshly made omelettes and fried eggs for breakfast

well designed pool area

not a hotel for kids, which is exactly why we have stayed here for the last 2 years and will continue to do so

some of the floor tiles around the pool were broken

wine and cava and beer was wonderful and the cocktails were lovely (very sugary and strong) the pool was lovely

gap between 6 and 7 pm for eating - nowhere to eat for kids

is an 'adult only' area for sunbathing and an 'adult only' bar too which was very relaxing if you haven't got

it wasn't clear to us how to use the spa area

asked for a late check out a day before our departure

loved the food the kids entertainment and total relaxation

we loved the cleanliness of the hotel and the variety of pool areas

kids club is only available to kids from 4 years of age so we couldn’t make use of it for our 3

that i did not like as i understand the reason behind, but the opening hours of spa and pool could be longer

heated outdoor pool is a fantastic bonus.

choice of breakfast, lovely big room (garden view), easy parking outside, location of the hotel: central to the

great resort, good food, warm pool.

we didn t need the indoor pool so not effected in any way

outstanding freshly prepared and beautifully presented breakfast around a large table enabling us to share

parking was also convenient and the facilities were comprehensive, leaving us very satisfied

best breakfast and experience in canaries !

the breakfast was excellent.

to detail in the hotel and at breakfast

best family room i have stayed in so far just would like separating wall so can relax more when kids in bed,

excellent gym and spa

smart tv in the rooms * especially loved kevin, mark, the spa staff & the gentleman at the breeze bar - very

the spa is just available for adults. sometimes it is to windy to stay in outdoor pool.

there's a lovely small playground and kids pool next to each other and next to the main pool which is super

you couldn't get a line in the room or get wifi, but that didn't really bother me - it may do some people though

the wifi was very poor, and the tv was not able to play even netflix

bar and lounge not comfortable or attractive. poor english spoken at reception wifi poor

all kids was looked after from girls in kids club except my daughter ,

hotel bar up the top by the entertainment was a bit restricted on drinks and not a great selection

very bad wifi connection. no laundry service. spa closed at 6pm.

there were no laundry facilities and also no kettle in the room.

facility, pool areas, restaurants, spa, activities organized by hotel (especially gastro workshops),concerts,

wifi and smart tv in room was good

counterbalanced by the following major points and are not adequate to a 4stars structure: - the wifi is working

staff/cleaning/breakfast/laundry facility

the complex is beautifully kept with plenty to do with the kids

really need to put effort into maintenance, in the spa most things were not working, the apartment had severe

main bar not well advertised. also closed early. no electric sockets at kitchen working area.

food at pool bar was great as was the service

laundry service instructions is incorrect - they need changing / updating

golf course now closed

the spa was not worth visiting

excellent food, superior staff, big parking, near to city

much choice at breakfast and dinner

the spa wasn't operating

good wifi

adults only concept is fabulous and highly recommended

was comfortable but would prefer to have waiter service for breakfast and dinner as these times were very busy

the fitness and spa area are a bit small.

the gym is ok, but the wall is

the fact there was no gym or beauty salon/ hairdressers on site.

bother me at all (and btw nice shows/program) it might be worth considering for those with small kids (or those

wifi charged for.

in truth, very little....the lighting at some of the tables near the main bar wasn't very good.

kids club great- my daughter asked to go

prefer the wifi code not to be your passport number as when you get logged out which regularly happens you

breakfast and buffet evening meals were exceptional for choice and quality of food

the sound of the room service trollies and dragging furniture while cleaning echoed throughout every room

the pool area is fantastic with options for both kids and adults, towels included and can be changed all you

dress when we returned to our room (weren't sure if another guest had access) and we figured laundry maybe just

the adults only

adults only/ no pressure/ everybody ready to help/ immediate action to a request/ centre of town/

room was quite clean, spacious, well lit, and had good wifi

am a gym rat so personally i would have loved a bigger gym

the bar needs a whole refurbishment

good room with sea view and kitchen facilities

kids entertainment at all not great for dairy and gluten free guests either

fantastic location. rosemary was brilliant in the kids club. good size and standard of rooms

gym was good

no laundry facilities on the complex at all

asked for pool view room beautiful

comfortable apartment, kitchen area had everything we needed, extra large bed and lovely view of the pool and

the position is great and we met all the old local bar and restaurant staff at various places nearby whom we

second stay here. will definitely return. great location. nice quiet pool & adults only.

lovely welcome with cava and sweets for the kids

best facilities for kids

no water(hot or cold) on one of the nights we stayed. room service food was not very good,avoid.

the location cleanliness staff friendly pool area

nice breakfast, enjoyed the gym and heated pool.

having a self service laundry on site was also brilliant

laundry/drying rack on the balcony was a bit dirty also tv remote control otherwise everything else

balcony with laundry dryer, we just brought our laundry pins

loved the bungalow plenty of space,pool was lovely pirate ship with slides was great fun for kids entertainment

also could not get wifi in our room

there are no amenities that you would expect in a normal 4 star hotel, like cups, coffee machine, laundry bags

brilliant location and stay hotel is beautiful staff so welcoming just the spa was out of action which detracted

big hotel great pools, kids pool was too cold but the middle one was just right, the room dated but good size

you pay almost 100 per night - the tv is not working and we didn t had a wifi.

lovely place and nice breakfast

a very efficient laundry service

used the gym everyday and good that it has free wifi throughout

entertainment in the soleil bar was not up to the standard of the rest of the hotel, in particular the singer

there should be free wifi

it’s beautiful. we’ll equipped and so much fun for the kids

main adults restaurant, free 2l water in the room daily, breakfast was great and the pool snack bar was good

the adults only pool and bar very relaxing and a great cheese and ham toastie with a beer at lunch time

- enough choice of food and drink in the main adults restaurant, free 2l water in the room daily, breakfast was

we frequently had to move when around the swimming pool and at breakfast if we wanted to eat and enjoy an al

great hotel,, fantastic staff, great breakfast, good adults only swimming pool.

also, be careful what you give into the laundry

kids club kids pool play area kids

staff friendly atmosphere nice food , great location with lots to do , excellent spa facilities first class

room and pool were beautiful

staff, activities, food, pools - all great. late check out was possible. free parking.

the pool areas are amazing and the food in

spacious room, beautiful views , large selection of pools, adults can enjoy some time away from kids as kiddy

the area was exclusive, and the onsite bar was a real treat

wifi connection was weak and often instable in our bathroom living room (lateral pool view) - we

parking was a slight problem.

with dirty towels (spots and all), not changing linens, not replenishing basic amenities, dirty laundry bags

we were given plenty of hotel toiletries, laundry bags and fresh bottled water every day

the wifi signal is ok, but it is quite slow

wifi was excellent throughout the property

great selection of food and wonderful entertainment for adults and kids

they had laundry service or on-site facility

if you have a late check out changing and showering in the laundry cupboard isn't ideal.

needs a washer on site or daily laundry services

we also enjoyed dinner at their restaurant, room service breakfast on our terrace, delivered poolside lunch on

location, breakfast, pool area, room amenities, relaxed atmosphere

location lovely hosts clean spacious indoor pool

tv in the room was not functioning properly. wifi was very sporadic.

nice inside pool

common areas, designed in a moroccan riad style, among a covered common courtyard with swimming pool

liked the premises in and out it had its own interior swimming pool totally stunning and a we could choose any

very little if i was being picky i would have liked a self service laundry on site

wifi was a bit inconsistent. but not a major problem.

of pools to choose from, plenty of sun beds, lots of fun activities throughout the day & night, kids club was

classy, family friendly, great food & a selection of restaurants, great kids club staff, fun entertainment,

but okay for breakfast/lunch

beautiful pool area, excellent and very generous buffet breakfast and dinner

in the room bar water is for 3eur, in the nearby supermarket for 0

it was nice that the drinks were served to your table as well as the pool

there is also a sauna and a gym facing the sea

the pool was cold, the hot tub was cold

), breakfast was very good and the spa was perfect

), breakfast was very good and the spa was perfect

the spa is diversified

breakfast was like in 5 star hotel

lovely relaxing hotel. nice pool area,rooms & food excellent. very short walk from the beach

gym but good selection of machines and nice showers there and on basement floor so nice and shady

a bit dated, could use new floor covering in hall areas, music at poolside would be nice, pool bar opening at

the pool area was clean and well maintained, quiet as the hotel is adults only

beautiful , great location, the breakfast is amazing , everything is clean, more over there is a gymnasium and

small swimming pool.

lack of laundry service

all other facilities including the pool and gym were clean and nice

few points for improvement: the parking situation was disappointing

wifi in the rooms was a bit poor, unfriendly stuff in the restaurant and the pool bar

the wifi connection does not work properly, the best place to be online was close to the reception

not keen on the salt water pool but that is a personal choice

was on my own with the two kids and they where screaming while playing and i was asked to tell them to be quiet

not realise that the room with spa bath on balcony was actually above the main street and shops with passing

wifi

great staff especially bar ban at pool

you have only one free pass for the gym and spa

- quick and easy check in - fast, free wifi - great quality starters, mains and salad bar at the buffet

many screaming kids

are very good spa was good although the sauna could be hotter food was very good spacious suite location perfect

sometimes difficult to find parking space, no wifi and no network in our apartment.

was awful paid cash for laundry service and safe rental but card charged

we hope to come back with the kids later on in the year

i saw someone fall over on step down to pool area and another with large bruises from where she had

my son enjoyed the kids club and the

amazing facilities. staff are mega friendly and the breakfast and restaurant are great.

wasn't any wi-fi for the whole week but i was able to use wifi across the road at the h10 suites

clean and safe pool and gym

adults only, lovely room, great massage, lovely welcome

mention of additional costs to use the gym or indoor pool, sauna and steam room until you visit

wifi was weak or unstable, only

no laundry facilities that i could find

woke up by trolleys every morning at 7am as our room was next to laundry

laundry service is tooooo expensive

asian restaurant was lush ud83dude0b i absolutely loved the coffee pots at breakfast with hot milk

drinks were lovely and the bar staff always on hand to whisk up something special