water put in room every day, plenty of sun beds on the complex also sit up chairs around the pool

additional cost for gym and spa, plus over priced lunch for those who are half board

wifi a bit slow, because there is no fiber in the area.

were given no help and no assistance to locate our room while struggling with the luggage and the kids after a

easy parking available in front of hotel

the marine also has a laundry (€4) which made the flight even more easy

the different swimming pools and the spa facilities plus the gym were great

lovely breakfast with external terraced areas, pool bar with waiters service at your sun beds, what more

the hotel also boasted fantastic facilities, including a beautiful pool area, well-equipped gym, and excellent

location & views, short cliff side walk to the marina which had lots of restaurants & bars to choose from

staff,parking,room,views and breakfast.

of activities and places to eat out, to an extra cup of delicious coffee, help with laundry or just a friendly

wonderful home-made breakfast with much choice served on a beautiful terrace

we spent most of the time around the pool, enjoying the

the pool, garden with all species of fruits and vegetables, or the wonderful view on the island,

from the small chocolates, tea, coffee, and water left in the room to the delicious and healthy breakfast

pool bar closed at 6 little early i thought

parking was always available

pool bar closed at 6 little early i thought

new, nice small pools, plentiful free street parking, good location, lovely staff who helped us with various

kettle & toaster don t plug in by the kitchen area but there was a side bar where they could go for use

the bar is also really expensive

the time it was still honouring past bookings so a lot of lillos in the pool,

the pool was great not overcrowded and easy to get a sun lounger at anytime of the day

the gym area is air conditioned and has lots of up to date equipment if you want to work out while you

laundry facilities for guests use could have been better

didn't like that the laundry area was next to the pool table and table tennis table, often lots of bags of

juan did an amazing kids club and kids disco

all inclusive, kids club, fab staff, entertainment, wonderful holiiday

it was very clean, had a lot to choose from at breakfast, great location and nice staff.

gym has good equipment but is small

gym could be bigger with a proper cable machine & showers that we could have used when we needed to

rooms were spacious and exceptionally well presented, an excellent pool and bar area with a high end evening

excellent breakfast, very friendly helpful staff in all ares of the hotel lovely bar and drinks, highly

great views & amazing pool

we had a very late flight home and they made a real effort to move stuff around and facilitate a late check

stand out for me had to be , the hotel offering a courtesy room on day of check out as hotel full late check

location is good as it's not on main strip which we like, nice and peaceful the buffet breakfast and dinner are

late check out to 2pm worked out well for

the wifi was really poor. could not connect to any of my 3 devices at any single time

the pool area was lovely and all the lovely places around

the 2 jacuzzis outside were we enjoyed having a cocktail brought out to us by the bar staff

particularly the bar tenders

location and layout and breakfast

breakfast wad excellent. plenty of choices.

relaxed breakfast buffet with the best coffee we have ever had at a hotel breakfast

staff excellent pool bar staff absolutely useless apart from 2 girls behind bar who couldn t do enough for

no wifi in rooms and noise very early in morning mainly from kitchen

loved that i could walk out back patio door to the pool, bar and restaurant

location beside the beach & gym

pool area was

beautiful courtyard and great access to the pool

very nice and large swimming pool with many possibilities of surrounding seating

our host was kind enough to loan us some yoga mats so we were able to do a poolside yoga session each morning

lovely pool area, very well equipped kitchen for cooking

the laundry machine broke down when we were there and they struggled to get a repair company in, but it

location , free wifi . and so clean

wifi was excellent, had air conditioning bonus

pool area bar and accommodation excellent

air con and wifi included

complementary laundry service

everyday your suite feels brand new with little treats / extras and almost a free mini bar (spirits not included

the pool was heated open 24 hours, pool staff so friendly come around with snacks and taster cocktails

breakfast with great service and able to supply my diatary needs

room as everything was there, hot tub, hammocks, sun loungers, sea views, a step away from the pool or a 1 minute

i used the laundry service which had my clothes picked up in the morning and returned the evening of the next

kids loved the mini

wifi in the bedroom was poor

entertainment was v good and bar staff were friendly and fun

outdoor bar outdoor balcony couches internet printer

the hotel, the in-room coffee-making facilities, and the balcony with a clothesline for drying laundry

the hotel laundry service was more expensive and only available at specific times, which was inconvenient

last room in the house beside busy laundry and side of the road with a mound of earth for

pool set up very cool staff nice sauna outdoor spa is great other guests were cool, good vibe some really good

pool towels free

breakfast exceptional for choice and quality

facilities, restaurant, pool area, location all excellent

great breakfast buffet, each day other hot breakfast options. good room cleaning.

the same donna summer music in yhe bar every night.

the food choices at breakfast and dinner were also excellent, everyone was catered for and again the restaurant

we discovered a quieter space down by kids club, with a little more space

clean, quiet, nice pool area

everything.riuland for kids is wow!!

spacious immaculate family room great pool areas amazing spa massages great location great wi fi in

easy to get a table to eat breakfast lunch and dinner

reception blamed laundry but its onsite, part of hotel

it was only 5 minutes away by walk from the center of yaiza, and loads of parking around

good parking and easy walk into village to local bar

very delicious food served in the evening; the kitchen staff did a great job too

the kitchen noise it's pretty much audible in the bedrooms.

the swimming pool is big and well kept, with a lifeguard and a kids section

i really enjoyed the entertainment and even the kids club staff ( iovack and ingrid) they were both brilliant

no room service

we appreciated also the mini golf (really nice and relaxing), the ping pong and the evening entertainment

possibility to park in front of the hotel, thanks to a spacious parking lot nearby

moment was when we asked for two extra towels and the staff pulled them straight out of the dirty laundry pile

finally, a spa appointment was booked and confirmed for my wife only to be told at the appointment that they

the pool was warm

kids club was very pleasant for our son.

would recommend the couple spa experience, it was very lovely

there's also a laundry room where you can go and wash,dry and iron your stuff for free

loved the spa, free laundry facilities, heavenly massage and midday check out

and comfortable resort with rooms with sea views, a good gym and facilities to do your own laundry

the laundry was useful and my youngest loved the

market just outside for shoppiing needs, self service laundry, close to the

parking is available on the street with plenty of space

wifi , beds not comfortable , cafe not open in the evening, only local tv (not an issue of the wifi

very nice, spacious & clean rooms, great terrace, check-in went smooth, free parking on-site

over the sea and volcanos from the balcony and rom the very large common terrace, convenient bar on the ground

wifi wasn t working

for an iron and was surprised to hear that you don t provide them (only the chargeable laundry service is

hotel staff insisted on us using the laundry service, which is not practical not enough staff on in the buffet

room service menu in room and spa wasn't open on weekend

excellent breakfast choices. really enjoyed the exercise activities

room service for food

laundry, massage, bike rental on site

-when using the laundry services one of the machines was broken for a significant period of days, which obviously

thought if the kids' entertainment during the day was a little less pool based so they got a reason to get out

view room was great, you can sleep with the sound of the waves buffet and snack bar were really nice good beach

children. however the kids club kept them entertained well away from us

the kitchen is well stocked with utensils and pans

kitchen equipped

good wifi

), super comfy beds, quiet at night, fully equipped kitchen, parasol to take to the beach,

kitchen fine to cook simple meals

location - it's next to the airport, but it takes some walking to it, better drive food - we had breakfast and

was great, hopefully they order their own shower chair for the hotel so guests can access the pool

clean room close to everything , booked 2 nights as needed a late check out after my time on the

improvements across all of the questions you asked is immense including dining room experience at breakfast

shops, burger bar, restaurant, sports bar,, swimming pools, table tennis, ice hockey, pool, everything you

we had breakfast, which is a varous breakfastbuffet

some of the facilities such as the pool table and the table football in the pool bar are a bit tired and need

wifi was too slow and you had to sign in many times during the day

in winter months the internal bar should be open all the time

staff friendly,breakfast lovely,bungalow very nice.

not worth the extra money as the snack bar only provides light snacks and wine which was not particularly nice

the facilities are quite good - the gym has a few machines and dumbbells which is enough to get in a great

more staff in the pool on the family fun day

activities were more aimed to kids but the yoga, excursion and evening entertainment were fun; spa was a great

wifi terrible expected wifi in room for a 4 star more better channels on tv hotel bit tired in

kids club. food. location. friendly staff.

late check out

spotlessly clean everywhere; pool staff, bar staff, dining room area and grounds all spotless and well cared

if you are looking for a quiet holiday without kids this is not for you

they offer different options for late check out as well

the gym was a bit basic and small for my needs so went elsewhere (h10) but good enough for a casual gym

excellent facilities * great range of items in the shop on site * beautiful architecture * serene spa (great

the pool was amazing heated and it was an infinity pool

it would be nice to sit at the pool bar and order some food, not just a buffet option

new resort great pool for kids

nice pools, big areal, big apartments, parking, staff is nice.

gym equipment could be updated and we were supposed to get cleaning 6 days out of 8 but it was only

loud music around one of the pools from the kids club. pool bar closed at the quieter pool.

99% of guests are french so very difficult for kids to make friends

breakfast was great, pool area very nuice, evening entertainment was very good

very bad wifi connection. no laundry service. spa closed at 6pm.

there were no laundry facilities and also no kettle in the room.

kids loved sylvia

bins in the room (for a room with a small kid, they were full by the midday) - cleanliness of the gym or some

for adults, where we went every day and the family zone with water slides, play area and outside spaces which

staff/cleaning/breakfast/laundry facility

food at pool bar was great as was the service

very comfty beds. helpfull staff. free wifi.

wifi is bad

plenty of nearby free parking for our hire car

in poolside bar were awful and tasteless

location of our room in relation to the rest of the rooms and the pool was excellent

music was too loud at night, no room service, daily cleaning was poor

we loved the pool side environment, no excessive loud music, or in your face entertainment

gym also i enjoyed but very small when more than two people in it

laundry service instructions is incorrect - they need changing / updating

never been easier to feed the kids what they like

so much for kids to do

perfect for kids ! explorers club was great especially maria and saria

they refused to allow her to bring the drink to me and insisted that we pay for room service instead

perfect for the kids

we used room service twice and the it was just about edible

spa treatments were really relaxing

kids club and mini disco went down a treat

positioned between playa blanca and marina rubicon so all of the shopping, restaurants and bars are within

no cash bar? wrong room service bill no room for later shower with late flight provided

we had breakfast only, great variety, room service generous portions

nice breakfast, enjoyed the gym and heated pool.

location, great staff, comfy rooms and plenty of parking space

more parking space

the breakfast is very good and the evening meals were good, although it would have been nicer to have

at the hotel could be improved as there was very little choice if you wanted to stay by the pool and have

wifi coverage in rooms unusable, in the bar ok

charming hotel excellent accommodating staff breakfast and dinner

beautiful garden and pool area and high standard of maintenance

very good breakfast, helpful reception, premier suits have private pool with bar

we frequently had to move when around the swimming pool and at breakfast if we wanted to eat and enjoy an al

layout was wonderful and so nice to have adults only section that was truly adults only

steam room working,unable to book anything in the spa treatment nobody available as was fully booked up wish i

dany and ismael were fantastic at the bar

also, be careful what you give into the laundry

also no wifi in the room and flies everywhere

go to a restaurant in a different area this place is only good for sleep and potentially the pool/gym and spa

it is very family friendly the kids have a corner in the restaurant where they can choose their food

breakfast/staff

type hotel but very clean with bar & small outside terrace

the wifi connection was quite bad - it took many attempts to connect.

could use some spa facilities

was nicer than at the gran arrecife hotel and the wifi was much better, with a stable connection for work, which

outside bar / coffee shop

the prestige pool bar is lovely with great views of sunset and marvellous staff - particularly chakir (

great pool facilities for kids

breakfast was incredible & the pools were fabulous

loved the kids pool area, perfect for our grandson who we'd

be aware that finding car parking is a challenge.

breakfast was excellent with a great variety

swimming pool beside gym

wifi connection was often slow or to weak to get connection

the bar near the pool is very good for drinks and the staff was kind and

great location. clean. nice pool area. good breakfast.

could do with a little more gym equipment

having enough time to stay and enjoy spa and pool facilities

the pool was great wasn t busy at all

great spa facilities and gym and swimming pool

we had room service which was tasty but unfortunately made us sick

laundry facilities at a very reasonable price

wifi excellent

no bar or cafe open unfortunately. that would have been nice as they are there but not in use.

comfortable & clean hotel, good breakfast buffet

lovely hotel in a great location. breakfast on the beautiful sun terrace. very friendly staff.

the wifi worked really well and it even had laundry facilities

it was so spacious with contemporary decor and all the kitchen and bathroom accessories we needed and more

kitchen ware and cutlery a little sparse

only suggestion might be to have a chopping board in the kitchen

spacious modern design of the room along with good kitchen facilities; wifi; private entrance and

with dirty towels (spots and all), not changing linens, not replenishing basic amenities, dirty laundry bags

we were given plenty of hotel toiletries, laundry bags and fresh bottled water every day

my little girl was in kids club for a few hours over the weeks stay and the stay were amazing

the spa was utterly superb, though our booking only permitted one two-hour visit, and additional visits

good room service. staff is friendly.

g getting the the laundry done took 3 days)

them especially on one day on particular some clothes were mistakenly taken with the linen laundry and staff as

the laundry service wasn't very good

beds are very comfortable, rooms had great air con and the wifi was pretty good

beautiful hotel very clean friendly and polite staff. breakfast was good. room size was good

the pools, the gym, the rooms and the food was excellent.

hotel is big and spacious, breakfast with many options

royal level pool area excellent staff, always attentive and

kids club.

clean, great gym, food was excellent. staff very helpful and excellent value!

a fabulous 4-course breakfast every morning was just a delightful start to our day

great hotel and amazing breakfast

to detail in the hotel and at breakfast

finally as we are deco lovers our suite with a private pool was amazingly decorated and functional too

although it is a busy town, parking was surprisingly easy as well and it s central location on the island

were friendly and helpful, the breakfast was varied and delicious, and everywhere was immaculately clean

bit noisy at times with kids kicking foodball right infront of all the rooms where people would like to relax

choice of breakfast, lovely big room (garden view), easy parking outside, location of the hotel: central to the

the breakfast choice was brilliant and the room was perfect

drinks in main bar (coke, vodka, gin) unsinkable and tasted like petrol

hotel for families with kids

is a down side i had to pay 50 euros as the wi-fi code is only for 2 items so when you had 2 kids and one

the location is very good with a parking closeby and access to the sea & promenade, the city amenities can be

parking is on-street on a first come first serve basis

no private parking for hire car

dress when we returned to our room (weren't sure if another guest had access) and we figured laundry maybe just

no wifi signal on some days (at least in our part of hotel - block f)

wifi wasn t great. parking is difficult

it was a bonus to stay in an adults only hotel, which we found made it very relaxing

great pool with plenty of space

had 3 cockroaches, the bed wasn't comfortable and the wifi didn't work well.

could of done with more evening kids entertainment but they may be because it was october

the treadmill in the gym was broken

morning by staff carrying trolleys and people outside, well obviously if you stay in front of the pool, these

the company really needs to provide better gym equipment because at the moment it shouldn't even mention the

no laundry facilities on the complex at all

were ants in the living area (kitchen/living room but not the bedroom) which is a bit annoying but to be

adults only, clean and fresh apartment

pool area was exceptionally clean

wifi signal is good, but the internet speed is very slow indeed

laundry/drying rack on the balcony was a bit dirty also tv remote control otherwise everything else

balcony with laundry dryer, we just brought our laundry pins

having a self service laundry on site was also brilliant

included and though convenient, the food was not great (fries and pasta, lower quality salad bar and a few

there was a kids club monday through saturday 3 hours in the morning in and 2 in the afternoon

there are no amenities that you would expect in a normal 4 star hotel, like cups, coffee machine, laundry bags

a kids slide would be fantastic

huge rooms, great pool, dinner and breakfast buffets were amazing

i don t like i need to pay for spa for wifi for seif

also it has life sized chess, a mini golf course abd ping pong and a few pool

a very efficient laundry service

2nd double bed was a pull out fold up bed in the kitchen

some pool areas needed upgrading

wifi could be improved

kids met lots of friends enjoyed the 8 lane pool went in every day

they had laundry service or on-site facility

if you have a late check out changing and showering in the laundry cupboard isn't ideal.

needs a washer on site or daily laundry services

we also enjoyed dinner at their restaurant, room service breakfast on our terrace, delivered poolside lunch on

location, breakfast, pool area, room amenities, relaxed atmosphere

location lovely hosts clean spacious indoor pool

tv in the room was not functioning properly. wifi was very sporadic.

nice inside pool

common areas, designed in a moroccan riad style, among a covered common courtyard with swimming pool

liked the premises in and out it had its own interior swimming pool totally stunning and a we could choose any

very little if i was being picky i would have liked a self service laundry on site

wifi was a bit inconsistent. but not a major problem.

of pools to choose from, plenty of sun beds, lots of fun activities throughout the day & night, kids club was

classy, family friendly, great food & a selection of restaurants, great kids club staff, fun entertainment,

but okay for breakfast/lunch

all restaurant meals hotel room spacious gymnasium and the 'my barcelo app' for bookings

was nice chill out areas to sit after dinner if you didn't want to sit in the main lobby and bar

pool leisure classes spa staff fab food

room was a suite and was very spacious, settee used as a bed sette and very comfy, mini bar included along with

pool is fab

very comfy bed, had excellent sleep. breakfast was a very good selection, staff very friendly.

awful gym

the gym is well-maintained

attention to details inside the facilities, the customer care from the staff and the breakfast were great

the pool area was clean and well maintained, quiet as the hotel is adults only

staff is amazing a big thanks to everyone from the reception to the bar staff( roberto, camila, michael) to

great entertainment around the pool and for kids at the mini disco

good pool area, good breakfast, good spa facilities, ok gym and it s very clean

great entertainment around the pool and for kids at the mini disco

the swimming pool and playground for kids is well done and extremely clean

lack of laundry service

far out,wifi is rubbish i needed to log in on my iphone about 50 times in 7 days

the wifi connection does not work properly, the best place to be online was close to the reception

the bar maid zsanett was so accommodating and couldn't do enough for us

singer at best very poor karaoke singer disappointed that in premium drinks no smirnoff vodka at pool bar or

very spacious & well equipped

h3ym and spa opening at 10am

of the bar staff was a bit to flashy and not consistent with the rules of the bar

bar staff are very friendly, the waiters and waitresses are always smiling and very helpful the pool stafff and

the food was excellent- breakfast was incredible - vast selection to choose from

covering all areas on a regular basis having to wait a while to order food/drink or go to the bar myself (not

we got one in the first floor which made it foremost the parking view room

good gym

but people removed the tapes to reserve the beds with towels and children were allowed in the spa pools often

- wifi good, no fight for sunbed, quiet and peaceful by the pools

was awful paid cash for laundry service and safe rental but card charged

we hope to come back with the kids later on in the year

i saw someone fall over on step down to pool area and another with large bruises from where she had

my son enjoyed the kids club and the

amazing facilities. staff are mega friendly and the breakfast and restaurant are great.

wasn't any wi-fi for the whole week but i was able to use wifi across the road at the h10 suites

clean and safe pool and gym

adults only, lovely room, great massage, lovely welcome

mention of additional costs to use the gym or indoor pool, sauna and steam room until you visit

wifi was weak or unstable, only

no laundry facilities that i could find

woke up by trolleys every morning at 7am as our room was next to laundry

laundry service is tooooo expensive

asian restaurant was lush ud83dude0b i absolutely loved the coffee pots at breakfast with hot milk

drinks were lovely and the bar staff always on hand to whisk up something special