the food was great, the drinks not so good, pool excellent

only complaint would be the white grill going around the main pool and the kids pool could do with a deep clean

bit of light music around the pool would of been nice but the wifi was great so spotify came in handy

exactly as expected, good variety and usual bits to keep kids satisfied

very clean room with a lovely balcony with sea view, quiet, small kitchenette (with fridge, microwave and small

dress when we returned to our room (weren't sure if another guest had access) and we figured laundry maybe just

lack of of speed when requesting room service.

excellent customer service, clean and tidy hotel, great quality food and drink, lovely spa, wifi flawless

the only hotel in lanzarote with infinity pool and jacuzzi in hotel room or balcony

location was perfect, the breakfasts amazing, the staff are brilliant, pool temp fine, the facilities in general

balcony with laundry dryer, we just brought our laundry pins

having a self service laundry on site was also brilliant

laundry/drying rack on the balcony was a bit dirty also tv remote control otherwise everything else

adequate wifi

loved the bungalow plenty of space,pool was lovely pirate ship with slides was great fun for kids entertainment

facilities, staff really friendly, great activities in the resort for adults and kids

hotel for families with kids

bother me at all (and btw nice shows/program) it might be worth considering for those with small kids (or those

sami the bar tender was a ledgend and looked after us every night

we enjoyed playing the mini golf and table tennis which were free and the access to the beach was very close

no laundry facilities on the complex at all

adults only, clean and fresh apartment

it was adults only it was quiet plenty of sun beds and the view from our room was amazing

if you want a quite relaxing break in an adults only complex this place is for you

location, cleanliness, friendly staff, cost and adults only, good communication.

a very efficient laundry service

kids met lots of friends enjoyed the 8 lane pool went in every day

great location and catered great for the kids

the mai thai bar is a overpriced for food

the kids club awesome and the evening disco was so much fun

not in a great location at the side of a dual carriageway with no on site parking and a good 10-15 walk from

i have loved the gym area

location for sport holidays, indoor 25m swimming pool, amazing gym and spa with 3 saunas and

wifi signal was quite slow and the bathroom could have been cleaned better at arrival

but far out from teguise my kids are lazy but it was a lovely walk into it on the promenade

there are no amenities that you would expect in a normal 4 star hotel, like cups, coffee machine, laundry bags

breakfast, and an ideal location for our golf trip as we were playing at costa teguise golf club, just a short

three swimming pools with plenty of space around the pool

no wifi in the rooms.

food was excellent. beds comfortable. clean. pool area beautiful.

the heated swimming pool some days was not really

and the breakfast is excellent

gym, heated pool, pancakes, fresh fruit for breakfast, wifi excellent.

the beds where very comfortable + the pool was absolutely amazing as it was acclimatised

the breakfast was great

them especially on one day on particular some clothes were mistakenly taken with the linen laundry and staff as

g getting the the laundry done took 3 days)

the laundry service wasn't very good

the wifi was breaking couple of times and i had problem to connect from my computer

great facilities (wellness, gym, car rental, little supermarket

the wifi worked really well and it even had laundry facilities

it was so spacious with contemporary decor and all the kitchen and bathroom accessories we needed and more

clean place, with smart tv & wifi central location

only suggestion might be to have a chopping board in the kitchen

kitchen doesn't include basic cooking thing like oil salt stuff

laundry facilities at a very reasonable price

arrival, rooms need updating very tired looking, bath needs replacing, bad repairs filler made, pet friendly

wifi excellent

lovely hotel in a great location. breakfast on the beautiful sun terrace. very friendly staff.

the rooftop was my favorite place for my breakfast

the pool bar closed early.

some restaurants not open, gym not open, charge for steam room

from the reception,the pool bar and the buffet

wifi was awful, i had technician in my room multiple times in 36 hrs the restaurants were very bad

the room with splendid views, the size and comfort of the room, the swimming pool, the breakfast

it had lots of room, a kitchen to make lunch and a sunny terrace

breakfast was great

bar and bar didn t stay open very long during the day or evening

breakfast was a bit chaotic at times

staff are friendly, good standard of cleanliness, good choice for breakfast, wifi works fine for what we need

and the bar on top floor is a beautiful place to have a drink and rest

breakfast was not good

outside bar / coffee shop

the room faced over the courtyard and was very quiet. the breakfast was a lovely buffet.

breakfast and dinner could be better

should have been more staff at night to support the bar service

a little difficult to locate sunbed cushions and pool towels but i m being really picky

combination of buffet breakfast with a good selection of cooked food was available to order

garden and pool areas were attractive and immaculate

the cacti and palm garden are a delight the pool is lovely

outstanding freshly prepared and beautifully presented breakfast around a large table enabling us to share

great hotel and amazing breakfast

the beddings, the wall art, the local gofio and orange sweets for breakfast casa de las flores is an oasis

the service was the best and the room (suite with the pool) as well

a fabulous 4-course breakfast every morning was just a delightful start to our day

loved the spa. great that there was room service every day. pool area was well kept

lovely breakfast

kids loved tapi club, minigolf and swimming pool

breakfast exceptional

staff were very helpful facilities were amazing the only little thing i would say is about the gym opening hours

-when using the laundry services one of the machines was broken for a significant period of days, which obviously

laundry, massage, bike rental on site

liked everything about this hotel, such as proximity to the beech, that there were 4 pools of different depths

children. however the kids club kept them entertained well away from us

nice games room for kids and reasonable at €1 a game

for an iron and was surprised to hear that you don t provide them (only the chargeable laundry service is

hotel staff insisted on us using the laundry service, which is not practical not enough staff on in the buffet

stunning hotel, staff were excellent and took advantage of spa and booked a few treatments will definitely be

everything about this hotel. breakfast. satff. room. everything is perfect.

i liked everything but my only suggestion would be room service menus.

moment was when we asked for two extra towels and the staff pulled them straight out of the dirty laundry pile

beautiful pool and lovely room awesome vibe so happy i chose it

we went bed and breakfast and the food was very good

nice little gym area available

child free zone with pool (not that i don t like kids but if you travel w/o them, it s nice you can enjoy

the promenade, very close to the beach - parking - spaces available on the streets/hotel area - laundry - they

and comfortable resort with rooms with sea views, a good gym and facilities to do your own laundry

there's also a laundry room where you can go and wash,dry and iron your stuff for free

loved the spa, free laundry facilities, heavenly massage and midday check out

the laundry was useful and my youngest loved the

the crazy golf needs an upgrade

of bedroom furniture my mobility scooter could not use the lifts to the ground floor ,gym, restaurants ,outside

nice gym and lots of poolside activities

the hotel is close to the airport and there is a parking in front

you are not focused on spending time at the hotel, it offers convenient free parking close to the airport

the hotel and staff were great, it looks really good and has a lot to do for kids and couples.

breakfast was good as was the rest of the food

pool side snack bar is

the ceiling fans in the bar area not working.

only downside was the other guests use of balls and missiles in the pool where i was with grandchildren

the hotel, the in-room coffee-making facilities, and the balcony with a clothesline for drying laundry

the hotel laundry service was more expensive and only available at specific times, which was inconvenient

last room in the house beside busy laundry and side of the road with a mound of earth for

gym please add more free weights

having to pay 6 euros a day for wifi

kids club staff were great with the kids they really enjoyed it

evening entertainment was very poor, the cocktail bar was designed to a high standard, but the entertainment

facilities, cleanliness of rooms. kids club.

would have preferred more items in the gym

very easy parking

i used the laundry service which had my clothes picked up in the morning and returned the evening of the next

and room service was

kids club closed

taxi rank just across the road and plenty of bars and restaurants nearby also

room service was fantastic

the laundry machine broke down when we were there and they struggled to get a repair company in, but it

location , free wifi . and so clean

loved the apartment, pool, bar, staff, location. honestly couldn t fault the place

pool area was great for kids

found many cockroaches in the bathroom and kitchen, towels had a discussing smells like they were not proveerle

complementary laundry service

the breakfast was fabulous and the place was so clean and tidy

the breakfast menu is provided all day so if you fancy brunch instead you can have that, you can have

early check in/ late check out and all other requests w/o any problem

the pool was heated open 24 hours, pool staff so friendly come around with snacks and taster cocktails

size of rooms with balcony staff excellent pool bar lovely

welcome we received to check in to the helpfulness of staff in arranging gluten free & dairy free breakfast for

loved that i could walk out back patio door to the pool, bar and restaurant

more kitchen utensils in room.

the spa was a lovely touch recommend the rose quartz

automatic lights in the toilets that turn off very quickly!! lack on on site gym

breakfast was fantastic

staff were absolutely lovely, especially with the kids (3 & 8) and the whole place is absolutely spotless

the infinity pool overlooking the sea is absolutely breathtaking, and we spent hours just relaxing and soaking

travelled with our 2 kids for new year hence we had 2 rooms, the hotel had a new year eve's party which we were

kids pool could be heated bathroom has bad smell

antoinella entertained us & the kids in the bar in the evenings and was excellent with yoga &

pool area location to everything and public bus on the corner the complex is

they have a paddling pool where kids from age 1 to 4 could play, and a large pool beside too

wifi a bit sketchy and some good was a bit luke warm, but very minor things

i used the gym 4 of my 8 day stay

wifi but stable, about 10/10 mbps

if you say you have a spa with sauna, steambath and jacuzzi at a 5 star boutique hotel, you have to mention

breakfast was fantastic room amazing pool also amazing

the breakfast was fab, great choice from fresh fruit to however you like your eggs

didn't like that the laundry area was next to the pool table and table tennis table, often lots of bags of

laundry facilities for guests use could have been better

it was very clean, had a lot to choose from at breakfast, great location and nice staff.

close to the airport and the water park.

gym rundown and most equipment broken

the gym area is air conditioned and has lots of up to date equipment if you want to work out while you

the bar is also really expensive

the pool was great not overcrowded and easy to get a sun lounger at anytime of the day

the time it was still honouring past bookings so a lot of lillos in the pool,

the bar restaurant ran by ron and senen is lovely and so friendly

wifi only allowed 3 devices and i had my work laptop so i had to use my own hotspot which was

set up for cooking a dinner, as no counter space or plugs in kitchen section

the studio was spacious, with a big shower room, comfy beds, aircon, and a small kitchen, not suitable if you

was excellent and value for money and the two staff running the kitchen bar were very accommodating the cleaning

of activities and places to eat out, to an extra cup of delicious coffee, help with laundry or just a friendly

the breakfast is something else

local furniture and all the necessary amenities, a lovely outside breakfast and lounging area, a pool to cool

also breakfast, with fresh local products and beautiful sea view, is

marco is a great host, the breakfast is delicious and also recommend to have dinner there at least once, he'll

wifi worked not very well

loved breakfast, great choice of foods

of the staff were rude, especially at the main pool bar, could have had more activities for the kids, kids only

i also feel the spa pools should be free for guests every day

to be full pension that is what i had booked and payed 1900 chf for 5 nights (2 adults and 2 kids)

the marine also has a laundry (€4) which made the flight even more easy

the place is but i'll finish with, if you can pick anywhere in lanzarote (and you don't have kids), pick here,

and if there is a bad weather day forecast book the spa early as we left it too late and it was fully booked

wifi sometimes worked if you weren t all inclusive it was extremely expensive for terrible food

room service was good

the sea and the murmuring of the waves at night - the choice of fruit and bread/viennoiseries at breakfast -

the back road for parking is a little off road like so take care when parking up at night

excellently equipped kitchen

the garden with plants and pool with view on the mountains are amazing

our host was kind enough to loan us some yoga mats so we were able to do a poolside yoga session each morning

we loved the kitchen and sleeping in the little cave-like

reception blamed laundry but its onsite, part of hotel

was over the kitchen (8) and a lot of noise from fan below

there is parking available on the street, free of charge

we had a rental car and there was always easy parking nearby the hotel

there was no problem with finding a parking spot in front of the hotel

over the sea and volcanos from the balcony and rom the very large common terrace, convenient bar on the ground

parking area

parking is available on the street with plenty of space

was exceptional at arranging reliable taxis, letting me have late check out and baggage storage

wifi , beds not comfortable , cafe not open in the evening, only local tv (not an issue of the wifi

parking directly outside was a bonus too

was clean, the kitchen had the essentials

the kitchen is well stocked with utensils and pans

a stronger wifi is needed in the bedroom area

off road parking

not too busy plenty of space by the cool pool near the papagayo

tired gym equipment

away from tacky resorts, also next to best beaches on the island at papagayo (car needed for kids)

with wifi

wifi was too slow and you had to sign in many times during the day

laundry service instructions is incorrect - they need changing / updating

bar was quiet,could do with a little more atmosphere,we didn't spend any time there at night due to

was excellent, spa was also excellent

preferred club breakfast was fabulous every taste was catered for

light snacks from the pool bars would be welcome

be aware that finding car parking is a challenge.

hotel and the staff were excellent, very friendly staff on reception, the cleaners restaurant and bar staff all

the prestige pool bar is lovely with great views of sunset and marvellous staff - particularly chakir (

we only had b&b, but the buffet breakfast was

nice kids club with a lot of activities